Intercom, Inc.
MARCH 25, 2019
When you’re trying to validate an idea, work out product-market fit or find the right business model, you’re going to make a bunch of mistakes. The reality is that churn is a natural part of business, and it’s important that you work towards truly understanding it. Dealing with reality. Build a feedback loop. Be memorable.
Brian Balfour
JUNE 28, 2017
It’s Not Just Product Market Fit The second “go-to” answer is product market fit. While product market fit is a component of the framework, it is far from the answer. The issue with the product market fit mantra is that we have taken it to the extreme and developed tunnel vision.
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OPEXEngine
AUGUST 31, 2021
Regardless of the cause, unless it’s properly managed, the result is typically poor team performance and the release of substandard features, which can ultimately lead to customer churn and delays in going to market. This is an example of tech debt in the context of a financial model. Source: OPEXEngine 2021 benchmarking data.
OPEXEngine
AUGUST 31, 2021
Regardless of the cause, unless it’s properly managed, the result is typically poor team performance and the release of substandard features, which can ultimately lead to customer churn and delays in going to market. This is an example of tech debt in the context of a financial model. Source: OPEXEngine 2021 benchmarking data.
User Pilot
MARCH 14, 2024
Looking for an effective churn analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your churn analytics needs. Looking for a Better Alternative for Churn Analytics? Try Userpilot!
User Pilot
MARCH 11, 2024
Looking for an effective churn analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your churn analytics needs. Looking for a Better Alternative for Churn Analytics? Try Userpilot!
SmartKarrot
AUGUST 19, 2022
Liaise with product and support teams to recommend new features, bugs, and adjustments to support processes. Own an opportunity quota for cross-selling other products into existing accounts. Lead customer triage to prevent customer churn for strategic customers.
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