Tom Tunguz

JANUARY 17, 2019

Procore targets construction with their software and Veeva targets pharmaceuticals with their CRM. This concentration limits the market size, but improves product market fit. In 2015, I wrote about the trade-off facing vertical SaaS companies. Vertical SaaS companies focus their efforts on a particular group of customers.

Machine Learning 194

Machine Learning Artificial Intelligence AI Startup 194

SaaStr

OCTOBER 7, 2022

Another factor adding to this lack of constructive criticism is the experience of investors themselves. Seed and Series A are about shipping your product, getting to product-market fit, and then growing revenue. That’s the role of a board in a startup’s journey. “If If you don’t have a board, get a board.

Venture Capital 191

Venture Capital Marketing Startup Construction 191

OpenView Labs

AUGUST 4, 2020

Striking a balance: Product marketing and messaging at Airtable. As a broad, horizontal platform that can encompass just about any use case, Airtable doesn’t have to worry about a shortage of total addressable market (TAM). I think it’s actually a really fun product marketing challenge,” said Howie.

Construction 84

Construction Product Marketing Communication Software 84

Sales Hacker

JANUARY 14, 2022

Has extensive product, market, and competitive knowledge. Uses consistent product messaging. Observe, track, and document the core competencies practiced by your top-performing reps. Examples of these include: Hits 30, 60, and 90-day sales onboarding goals. Asks relevant and appropriate discovery questions.

Underperforming Technical Team 98

Underperforming Technical Team Sales Enablement Construction Forecasting 98

Intercom, Inc.

MARCH 25, 2019

When you’re trying to validate an idea, work out product-market fit or find the right business model, you’re going to make a bunch of mistakes. If you make cancelling an easy and effortless experience for customers, you’ll find that they’ll often be happy to give you with clear and constructive feedback. Dealing with reality.

Churn 183

Churn Wireless Growth Hacking Construction 183

Intercom, Inc.

NOVEMBER 17, 2020

We now had the maturity as an engineering organization to be able to allow a team of engineers to focus on solving this sort of problem, as well as the confidence to plan years in advance – something that just doesn’t make sense for a scrappy new startup fighting for product market fit. Testing our hypotheses.

Engineering 151

Engineering Outsourced Development Benchmarks Scaling 151

FastSpring

DECEMBER 27, 2018

You’ve got an amazing idea for a new piece of software or service that you’re confident about developing further, but is the market really ready for your idea? Whether you’re an emerging startup or an established business, finding product-market fit is a good indicator for the success of your next venture.

Construction 61

Construction Product Marketing Market Research Consulting 61

Practical Advice on SaaS marketing

APRIL 15, 2010

Though resurrecting "construction nightmare" stories might be entertaining for you and even therapeutic for me, I'm actually prohibited from revealing any details of the experience per order of a legally-binding agreement with the original contractor. The same applies to marketing SaaS solutions. The process of getting it built.

Systems Review 100

Systems Review Construction Outsourced Development Entertainment 100

SaaStr

DECEMBER 20, 2019

How does Manny think about quota construction today? There’s a whole literature around product market validation and MVPs and product market fit and all that. Take your product, sell it. How does Manny think about specialization within the sales function? I think a lot of is overstated.

Scale 139

Scale Sales Hiring Construction Education 139

OPEXEngine

AUGUST 31, 2021

Lauren Kelley, CEO of OPEXEngine , a leading independent third-party provider of SaaS benchmarks, provides a great illustration of tech debt using the analogy of how financial models are constructed. Yet if the model needs to be adjusted at any point in the future, the lack of formulas could make that process difficult and lead to errors.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

OPEXEngine

AUGUST 31, 2021

Lauren Kelley, CEO of OPEXEngine , a leading independent third-party provider of SaaS benchmarks, provides a great illustration of tech debt using the analogy of how financial models are constructed. Yet if the model needs to be adjusted at any point in the future, the lack of formulas could make that process difficult and lead to errors.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

FastSpring

APRIL 13, 2023

That is that is a commerce agency, to really help us construct that. You can Doppelize, your products. And so we had some corner pieces, or construct boxes to check through that process. Justin Scott So I think we talk a lot about product market fit. We look at the market, and fit the product, right?

Payment Methods 115

Payment Methods Marketing Payments SaaS Payments 115

OpenView Labs

OCTOBER 26, 2021

Milestone: First traction and product-market fit . At this point you’ll want to seriously interrogate whether your current set of users are going to be the ones to take you public, and whether your total addressable market (TAM) can justify your growth targets and further investment. Hubspot’s CCO on go-to-market success.

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Marketing 82

SmartKarrot

JUNE 15, 2023

Apply here: [link] Role: Digital Customer Success Manager Location: Plano, TX, United States (Hybrid) Organization: Leadr As a Digital Customer Success Manager, you’ll be constructing a scalable digital CSM approach with “one to many” resources as a focus.

Customer Success 19

Customer Success Construction Forecasting Leadership 19

Sales Hacker

MARCH 17, 2021

Second-stage startups are companies that have already established proof of concept, product-market fit, pricing strategy, and initial clientele to achieve their beginning growth goals. However, the actual construction of the engine is far from complete. What is a second-stage startup?

Scale 93

Scale Revenue Startup Sales Recruiting 93

SaaStr

NOVEMBER 2, 2019

So the previous one saying carefully constructed very different things, staying in the same segments, [inaudible 00:09:38]. And my reasoning is that as a product category that we [inaudible 00:09:42], we are selling not just for the customers’ needs today, but also for their ambition of wanting to grow.

Scale 123

Scale SaaS Payments Sales Recruiting Payment Services 123

OpenView Labs

AUGUST 30, 2019

Different functions within an organization can own the monetization strategy: product, marketing, go-to-market and bizops. Ensure Monetization Strategy Sits Within the Most Appropriate Function. In order to maximize their monetization strategy, companies should situate it within the most aligned business function.

Pricing 53

Pricing Scale Construction Acquisition 53

Sales Hacker

JUNE 7, 2021

Product marketing and sales enablement teams need to work with knowledgeable people across the business to capture this information. Marketing or product marketing. People from Marketing who have knowledge of customers and the markets they operate in, will be able to make an important contribution.

Sales Recruiting 107

Sales Recruiting Payment Services Payment Methods Sales 107

SmartKarrot

AUGUST 19, 2022

Apply here: [link] Role: Customer Success Manager Location: Melbourne, Victoria, Australia (On-site) Organization: Wesfarmers OneDigital As a Customer Success Manager, you will establish and nurture collaborative and constructive relationships with assigned divisions as the key point of contact.

Customer Success 19

Customer Success Customer Lifetime Value Systems Review Construction 19

SmartKarrot

AUGUST 25, 2022

Apply here: [link] Role: Customer Success Manager Location: Melbourne, Victoria, Australia (On-site) Organization: Wesfarmers OneDigital As a Director of Customer Success, you will establish and nurture collaborative and constructive relationships with assigned divisions as the key point of contact.

Customer Success 19

Customer Success Sales Hiring Outsourced Development Headcount 19

User Pilot

MAY 16, 2022

Then expand the ‘surface area’ at your disposal for capturing data: you can use a welcome screen to collect user data too, giving you more valuable insight to help construct an appropriate onboarding pathway. Gather valuable information – in a tactful way. Focus on driving users to the activation point.

Onboarding 98

Onboarding Customer Success Scale Strategy 98

SaaStr

FEBRUARY 8, 2019

Bridget Gleason: I think you want to add them when you feel pretty good about the product market fit and that you’ve got some initial traction where you’ve gone beyond friends and family, you’ve gone beyond the people in your network and you really want to test it to people that are outside of that inner circle.

Sales Hiring 112

Sales Hiring Scale Sales SMB 112

Hull

SEPTEMBER 1, 2020

Even if you’re in the construction business, monday.com has you covered: Not to mention that they also use segmentation to run multi-language campaigns targeting more people and creating more personalized campaigns at the same time. Not all customers will crack into your product from the beginning. Let’s go back to Tidio.

Payment Methods 52

Payment Methods Payment Solutions Sales Recruiting SaaS Payments 52

SaaStr

JUNE 21, 2019

You know, you spent a lot of time in product marketing divisions, running product marketing teams. When we chatted before you said to me “you can have the most solid framework, a [inaudible 00:06:15] market research. .” And I’ve heard so many wonderful things about the V2MOM process.

Scale 133

Scale Sales Hiring SMB Interviewing 133

SaaStr

JULY 1, 2021

PlanGrid builds beautiful, simple software for the construction industry. We ended up so totally nailing product market fit because we were laser focused on the customer. We knew we wanted to build software for the field workers in construction. Three, we really love the construction industry. I don’t know.

VP of Engineering 242

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 242

SaaStr

OCTOBER 3, 2023

Finding product market fit Moving from SMB to Enterprise or vice versa Achieving Enterprise repeatability Strategic expansion Borland has experienced all four stages at three different companies and knows what teams and functions look like for each stage of growth. What are we trying to achieve with this revenue play?

Enterprise 208

Enterprise B2B Scale SMB 208

A Smart Bear

FEBRUARY 26, 2019

Sometimes that’s airtight product/market it. Sometimes that’s product design so thrilling that every customer spreads the word to five more. Sometimes that’s a market insight that takes competitors five years to understand. Sometimes that’s defensible distribution channels. Editing is 10x easier than writing.

Underperforming Technical Team 64

Underperforming Technical Team Scale Sales Hiring Startup 64

SaaStr

JANUARY 10, 2020

And so much time, quarters and quarters spent on recruiting, spent on fundraising, spent on kind of kicking the can down the road on major issues around things as fundamental as what does it really look like to have product market fit in this market? Really it’s more like product market fit solves all problems.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

SmartKarrot

SEPTEMBER 7, 2021

Front UX and Product Management Conference Women in Product Conference. Product Marketing Summit Product Conferences Product Camp 2021 Product Leaders Weekend. Beyond Virtual: IT Arena 2021 Product Management Festival Europe New Product Innovation and Development. Product Camp 2021.

Management 10

Management Innovation Scale Construction 10

Sales Hacker

DECEMBER 1, 2020

It would be hard to construct this tool, I would imagine if you didn’t have a point of view on how enterprise sales should be run in the first place. And moving into different levels of responsibility on the marketing side, running product marketing, running full marketing teams, CMO role, et cetera.

VP of Engineering 63

VP of Engineering Branding Scale Marketing 63

SaaStr

MAY 3, 2019

How does Manny think about quota construction today? I am always fascinated by quota construction and how to construct a quota that is ambitious enough that really moves a business forward in terms of trajectory. Take your product, sell it. I would take it as sign of product market fit. Then do it again.

VP of Engineering 144

VP of Engineering Sales Hiring Technical Review Development Team Review 144

Mucker Capital

OCTOBER 27, 2023

Achieving product-market-price fit is paramount. It’s not merely about finding a product opportunity; it’s about identifying a compelling need that customers are willing to pay for and enabling the construction of a sustainable, profitable business model.

Payments 59

Payments Pricing SaaS Payments Startup 59

User Pilot

APRIL 27, 2023

Product teams use in-app surveys to conduct user research, personalize user experience , assess satisfaction levels, measure customer loyalty , identify new feature ideas, and better understand user behavior. Customer Effort Score (CES) surveys assess how easy product features are to use. What are the main benefits of in-app surveys?

User Experience 98

User Experience Scale Underperforming Technical Team Churn 98

Buffer Resources

OCTOBER 2, 2023

She spent the next six months constructing course content, without the slightest clue about what she was doing, assuming that customers would sign up eagerly. While I was definitely scrappy in the early days while we were figuring out product-market fit, I haven’t taken that approach since.

Payment Methods 116

Payment Methods Sales Hiring Payments Business 116

SaaStr

AUGUST 5, 2020

The verticals we focus on are obviously the office productivity, dev tools, but also some of the more antiquated industries, including construction, agriculture, manufacturing, et cetera. From the founder’s point of view, in the upmarket, a lot of founders will survive because the market is great.

Technical Review 141

Technical Review Payment Methods Travel Development Team Review 141

SaaStr

JUNE 14, 2019

It does make me think, Dave, to a lot of questions that I get in terms of from early stage founders who have their first few sales reps and they always say to me, “Harry I’m going through quota setting, quota construction. ” When you sit down with a founder and advise them on that question, what do you advise them?

Sales Hiring 137

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 137

User Pilot

MARCH 14, 2024

Userpilot features for cohort analysis User retention is critical for the success of digital products, it’s linked to the product’s ability to consistently deliver value to the users and is a key measure of business health. It is also essential in the process of achieving a product-market fit and retaining constant growth.

Software Review 52

Software Review Technical Review Pricing Retention 52