Tom Tunguz

JUNE 18, 2019

Over the last decade or so, I’ve compiled a metrics sheet to summarise a SaaS business. While no living document like this is ever perfect, this is currently the best board-level summary of the overall health of a business I have found. Redpoint SaaS Metrics Template. If you have suggestions, please email me.

Metrics 209

Metrics Sales Recruiting Startup SaaS 209

Tom Tunguz

MAY 31, 2021

When a company hires an executive, the business hires the executive’s network. That’s a reason the Redpoint SaaS metrics template includes Glassdoor score. The better the management hires for a business, the greater candidates' interest to work for a company. Of course, the team grew as the business did.

Sales Hiring 162

Sales Hiring Sales Recruiting Startup Branding 162

SaaStr

NOVEMBER 13, 2022

SaaStr 606: Your Real Valuation: How Focusing on Delivering Customer Value Generates Business Value with Gusto Co-Founder Josh Reeves. ?. SaaStr 603: SaaStr CRO Confidential Presents the Ultimate Guide to Sales Compensation, Quotas and Recruiting with SaaStr CEO and Founder, Jason Lemkin. Top Podcasts This Week: 1.

Sales Recruiting 251

Sales Recruiting AWS Compensation Enterprise 251

SaaStr

JULY 11, 2023

How do you win with a high-velocity sales strategy in a fast-moving, competitive market? In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. Sign up for free.

Sales Hiring 184

Sales Hiring SMB Sales Recruiting Payment Methods 184

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. And we were like less than 10 million ARR and business was doing very well.

Sales Recruiting 256

Sales Recruiting Sales Hiring Scale VP of Engineering 256

Sales Hacker

JANUARY 20, 2022

Strong sales reps are the lifeblood of your business and how you choose to invest in them matters. For frontline sales managers, attributes like competency, quality of work, ease of execution, and length of contribution indicate reps’ overall job success, but you can’t rely on those inputs to tell you if they are personally satisfied.

Sales Recruiting 98

Sales Recruiting Scale Retention Sales 98

Sales Hacker

JULY 25, 2022

Here’s the thing about driving a car — and about running a sales org: Bumps in the road are inevitable. One of the best ways to ensure every part of your engine is running smoothly is to build sales performance dashboards for everyone on your team. What is a sales performance dashboard? What is a sales performance dashboard?

Sales Recruiting 99

Sales Recruiting Engineering Revenue Sales Enablement 99

SaaS Metrics

JUNE 18, 2023

Picture a business model whereby a company doesn’t need a dedicated sales department to sell its wares or services. Instead, an ever-growing workforce of independent agents, working on commission, make the sales. Unlike traditional sales models, such. Unlike traditional sales models, such.

Sales Recruiting 52

Sales Recruiting Engagement SaaS Marketing 52

Sales Hacker

MAY 6, 2021

What’s the difference between a VP of Sales and a Chief Revenue Officer (CRO)? The VP of Sales. Great VPs of sales have gravitas and tact, command the room and hold their end of the table regardless of who is on the other side. Singular focus on sales. As the title would hint at, the VP of Sales should focus on sales.

VP of Engineering 93

VP of Engineering Sales Hiring Sales Recruiting Sales 93

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. The opportunity emerged out of a shift in how we practice sales. Starting a new sales team is not unlike doing improv.

Sales Hiring 171

Sales Hiring Sales Recruiting Underperforming Technical Team Scale 171

SaaStr

MAY 5, 2021

– did their #1 key metric improve? Wait too long, and the business stalls out. 50% of the job of a real VP is recruiting. Criterion #2: Did their #1 key metric improve? Criterion #2: Did their #1 key metric improve? But you can expect in the first 60 days for one key metric to improve.

Part-Time VPE 195

Part-Time VPE Sales Hiring Sales Recruiting Metrics 195

Intercom, Inc.

JULY 28, 2022

And for Intercom’s VP of Sales EMEA, Sanj Bhayro , scaling is just what you need to invest in to ensure growth becomes as constant and linear as it can be. Sanj has plenty of experience scaling sales teams at growing businesses, and that’s precisely why, as of November of last year, he‘s overseeing EMEA sales at Intercom.

Scale 210

Scale Scaling Sales Hiring Sales Recruiting 210

Tom Tunguz

JUNE 11, 2020

A recruiter in the audience submitted a question often discussed in startup boardrooms. If you’re hiring a sales leader, you don’t pass up an awesome sales leader that has a killer track record of closing deals just because in their previous company they sold success software, and then with your company, they’re going to sell MarTech.

Sales Hiring 248

Sales Hiring Sales Recruiting Product Marketing Acquisition 248

SaaStr

NOVEMBER 12, 2022

Especially when some other crappy company just got funded last week with worse metrics. I’m 100% OK taking a lot of risk here because I know I can help them recruit a local team as much as necessary or desired. The reality is though most business process SaaS apps become dominant simply because they are the biggest.

Scale 340

Scale Sales Recruiting Machine Learning Artificial Intelligence 340

Sales Hacker

AUGUST 7, 2020

Fortunately, more organizers than ever before are consciously seeking out female sales experts for panels, presentations, and podcasts. At Sales Hacker, we’re serious about diversity, and for that reason, we’ve compiled a list of 530+ female sales experts to consider for your next event. Sales Development. Sales Growth.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

OpenView Labs

MARCH 8, 2021

B2B sales involves one business selling its product to another business. Those with experience in both B2B and B2C sales know that B2B is a lot tougher—the deals are bigger, there’s often more than one decision-maker, and the competition is intense. For all those reasons, hiring and management must be on point.

Sales Hiring 80

Sales Hiring Scale Sales Recruiting B2B 80

SaaStr

SEPTEMBER 25, 2020

379: From how many reps to hire, to compensation models, here are the top 10 mistakes founders make when hiring their first sales teams and how to avoid them. Find out how you can build these same tools for your business at outgrow.co/saas. Jason Lemkin: This term founder-led sales is maybe overused these days, but it is true.

Sales Hiring 198

Sales Hiring Sales Recruiting Scale Sales 198

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Chief Operating Officer: Responsible for overseeing day-to-day operations, providing strategic advice, and managing the company’s operations. What is a SaaS business model?

Sales Hiring 92

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 92

Sales Hacker

DECEMBER 8, 2023

Accordingly, the recruiting of beta customers and roadmap selling happen earlier, providing for customer quotes as part of the launch. Subscribe now More for your eyeballs: TechCrunch released an article detailing the most important metrics for SaaS funding in 2024. Make sure your message lands. Keep it simple. “Do

Sales Recruiting 99

Sales Recruiting Generative AI AI AWS 99

Sales Hacker

NOVEMBER 17, 2022

If you’re looking to move up the ladder into a sales leadership role, your resume is key to getting your foot in the door. Related: 8 High-Paying Sales Jobs (And How to Get Them). Instead, respect recruiters’ time by showing them only enough information to secure the interview. Manage large teams, both in-office and remote.

Leadership 76

Leadership Sales Recruiting Sales Hiring Sales 76

Baremetrics

NOVEMBER 25, 2021

Your marketing and sales budgets, and the personnel assigned to those teams, will also rise. A longer lead time for recruitment means higher quality recruits. Build a stronger team by using a hiring plan Get deep insights into MRR, churn, LTV and more to grow your business. It helps maintain consistent growth.

Sales Hiring 97

Sales Hiring Sales Recruiting Finance Forecasting 97

Tom Tunguz

MAY 15, 2017

It’s another thing altogether to have the sales team staffed to close that amount of business. The bookings capacity of the business is the amount of business a sales team should book in a certain period. They build a pipeline, learn the sales motion, and close a few accounts in the first few months.

Sales Hiring 120

Sales Hiring Sales Recruiting Scale Sales 120

SaaStr

JANUARY 28, 2022

When you think of scaling up, many things may come to mind, like hiring, culture, marketing, and sales. The go-to-market segment worked together on key metrics across the revenue board. For this, they made their BDRs laser-focused on behavior-based signals, ICP, and recurring processes to help them become account executives. .

Scale 202

Scale Sales Hiring Scaling Sales Recruiting 202

InsightSquared

MARCH 6, 2018

Sales operations has been around for quite some time, but lately the function has been gaining momentum. Instead of behind-the-scenes sales support, sales ops now acts as a strategic partner for sales VPs and leadership. Start building out your sales operations department by hiring someone to own your CRM.

Sales Recruiting 119

Sales Recruiting Scale Sales Hiring Sales 119

FastSpring

JULY 14, 2020

Control Recruitment. The most effective way to manage risk inside of an affiliate program is to stop it before it starts. It is also understandable if a proactive only recruitment plan may not be realistic. The percentage of returned sales from a partner is higher than your regular rate of returns. Process Returns.

Payment Methods 136

Payment Methods Sales Recruiting Payment Services Marketplace as a Service 136

Tom Tunguz

SEPTEMBER 3, 2017

Every startup’s sales commission plan is different. But it’s key to understand the theory and the benchmark data that governs the creation of sales commission plans to create a good one for your business. Sales compensation is communicated in OTE, On Target Earnings. At the upper end, they spent 11.5%

Sales Recruiting 119

Sales Recruiting Sales Hiring Data Sales 119

SaaStr

NOVEMBER 25, 2019

The headline metrics: 15,000+ attendees. With power, snacks, and more, we’ll have lounges just for Founders; just for Sales + Marketing professionals; just for Builders (Dev + Product), and just for VCs to issue term sheets. Business-of-Commerce Day on Tuesday March 10. Recruiting Fair. 4,000+ CEOs. 1,000+ VCs.

New CTO 272

New CTO Sales Recruiting CTO Coach Scale 272

Kellblog

MAY 10, 2021

In this post, I’ll present what I view as the minimum sales management framework for an enterprise SaaS startup — i.e., the basics you should have covered as you seek to build and scale your sales organization [1]. Pipeline management rules, with an optional stage matrix. Quarterly metrics. Value (e.g.,

Sales Hiring 110

Sales Hiring Scale Sales Recruiting Enterprise 110

SaaStr

APRIL 5, 2021

I bet the freemium metrics appeared good, with positive growth and solid conversion rates. And focus, at least to some extent, on the higher ROI parts of the business. And at a sales perspective, they’ll move to optimizing revenue per lead, over closing every possibly lead. Harder to Recruit. More on that here.

Scale 245

Scale Sales Recruiting Underperforming Technical Team Pricing 245

Intercom, Inc.

SEPTEMBER 10, 2020

It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. That experience led to his bestselling book, The Sales Acceleration Formula. Or, even if they’re leaning towards the latter, they’re often not using the right metrics. A data-driven framework for scaling.

Scale 226

Scale Scaling Sales Recruiting Sales Hiring 226

OPEXEngine

APRIL 8, 2021

What Are the Most Significant Factors Impacting the Business Environment for Your Company in 2021? Fundamental shifts in customer buying, big changes in workforce expectations, and rapid movement in the competitor landscape are what SaaS companies expect to have the most impact on business in 2021. It’s not Covid (at least directly).

Sales Hiring 59

Sales Hiring Sales Recruiting SaaS Business 59

SaaStr

AUGUST 25, 2023

2 “Give the VP of Sales more time.” You can’t always expect a great VP of Sales to double sales in 30-60-90 days. But you have to see progress in one sales cycle. If, in one sales cycle, things aren’t improving on several core metrics, they never will. The best VPs of Sales hit the ground running.

Part-Time VPE 206

Part-Time VPE Scale Sales Hiring CTO Hire 206

Buffer Resources

JANUARY 18, 2024

  Your options, in order of cost: LinkedIn Premium Career  LinkedIn Premium Business LinkedIn Sales Navigator LinkedIn Recruiter Lite The primary differences between the plans are how far back you can see profile views, people browsing, more advanced search filters, and saved leads. Technically, yes!

Technical Review 100

Technical Review Systems Review Sales Recruiting AI Search 100

Valuize Consulting

JANUARY 25, 2024

While they touched on data strategy, tooling and metrics, all 3 experts emphasized that successful Digital Customer Success programs demand a holistic approach, embracing cross-functional collaboration and strategic adaptation. These roles should be complemented by professionals skilled in data engineering and systems infrastructure.

Customer Success 52

Customer Success Sales Recruiting Scale Strategy 52

OpenView Labs

AUGUST 19, 2021

Sales recruiting is broken. The sad truth is that VP of Sales are turning over within 19 months —and that timeline is shrinking. . Not only that, the market has heated way back up and the VP of Sales is one of the most sought after roles. This isn’t linear and there are many shades of grey when it comes to sales. .

Sales Hiring 82

Sales Hiring Sales Recruiting Scale Startup 82

ChurnZero

JANUARY 25, 2024

With technology advancing and customer expectations rising, customer success has become an essential force driving business growth and customer loyalty within the SaaS industry. Skillset 1: Sales acumen In 2024, driving revenue is a primary responsibility of CS.

Customer Success 52

Customer Success Sales Recruiting Sales Hiring Scale 52

Sales Hacker

APRIL 5, 2021

In 2020 I was building my sales team at Livestorm , and at the time we were going through a big hiring boom. Over the course of time, I’ve interviewed and talked to hundreds of sales candidates. Why hiring without bias is essential to your business’ success. Value-based recruitment.

Sales Hiring 92

Sales Hiring Sales Recruiting Company Culture Interviewing 92