Blulogix

FEBRUARY 16, 2024

Streamlining Success: What is the Role of Automation in Customer Lifecycle Management for Recurring Revenue? This blog post explores how employing automation in CLM can revolutionize the way businesses nurture their customer base, enhance engagement, and secure recurring revenue streams.

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Payments Payment Services Revenue Management 52

Casey Accidental

OCTOBER 27, 2020

This is part three of a three part series on sequencing business models. In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. This post is a collaboration with Gilad Horev.

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Payments Business Model Payment Solutions SaaS Payments 56

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Vicki, if you’d give us your intro. Vicki Lin : Great.

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Payments Scale Scaling Revenue 124

FastSpring

NOVEMBER 18, 2020

For app entrepreneurs and ecommerce store owners, the battle to be noticed in the marketplace is ongoing. For customers, the process of looking for apps to download usually takes place in one of the four leading app marketplaces; Google Play, Apple App Store , Windows Store, and the Amazon App Store. Is it safe? Let’s go ??.

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Payment Methods Payment Solutions Merchant Services SaaS Payments 140

OPEXEngine

FEBRUARY 22, 2022

Small and Mid-Market (SMM) SaaS Companies serve customers with annual revenues of $1 million to $1 billion and with a typical employee base of 100 to 1,000. SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support.

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SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

OPEXEngine

MAY 18, 2021

SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace. Growth Stage – Scaling the Business, and . The following 4 metrics are critical to the valuation of a private SaaS business.

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SaaS Payments Metrics Payments Payment Services 98

Sales Enablement, SaaS and Growth

MARCH 23, 2020

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. It has a compounding effect - the more good decisions a business makes, the better the results will be. Again, it was an easy to use model which scaled effective decision-making. Brand equity.

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Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Intercom, Inc.

MAY 13, 2021

Few people have more experience with this move than Linda Lin , Director of Customer Success at the revenue intelligence platform Gong. Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm.

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Scale Customer Success Strategy Sales Hiring 177

CloudGeometry

MARCH 22, 2022

In this blog series, we explore how these three dimensions figure into key technical recommendations which enable scale in pursuit of SaaS business growth. The recurring revenue user model of SaaS demands deep and broad attention at every step, as it empowers you to provide continued feedback on what you are selling them.

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DevOps as a Service Software Delivery Well Architected Framework AWS 130

Point Nine Land

MARCH 18, 2019

This came to define a new go-to-market strategy for many marketplaces or, as they came to be known, SaaS-enabled marketplaces. In some cases, the SaaS was even given away free in the hope of driving adoption before monetizing on the marketplace. In other words, we may see users coming for the network and staying for the tool.

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Marketplace as a Service Payment Features Scale Pricing 50

OpenView Labs

JANUARY 13, 2022

Product-lead growth continues to be one of the best ways to rapidly scale a software company, and best practices are increasingly shared and understood. Pricing models must be adaptable – 4/5 on this. High interest rates will suck up government revenues. How will inflation impact our customer’s business and business model?

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Pricing Payment Services SaaS Payments Payment Solutions 82

OPEXEngine

OCTOBER 5, 2021

Over the past decade, software has created tremendous value for investors and businesses, thanks largely to its transformative effect on the economy , its role in developing new cloud-based business models, and its ability to increase efficiency in operations. Embrace the cloud operating model. Sticky after all.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

Intercom, Inc.

APRIL 18, 2019

They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. As the likes of Airbnb, Uber and Apple have found, creating an entirely new category can be a lucrative business.

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Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Tom Tunguz

JANUARY 14, 2016

The greater competition among investors increases valuations relative to revenue pricing valuations further into the future. To sustain these growth rates, startups like these require lots of cash because of the customer acquisition payback period, and the more tenuous ones need capital to prove the business model actually works at scale.

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Startup Metrics Transportation Marketplace as a Service 100

Neil Patel

FEBRUARY 4, 2021

NP Digital is a performance marketing agency built by marketers, and our global offices allow us to deliver our specialized services to clients worldwide. Mike Kamo, Founder and Global CEO, NP Brands, is a leader in building, managing, and scaling businesses. NP Digital Marketing Services. and around the world.

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VP of Engineering Marketing Marketplace as a Service Social Media 126

Totango

MARCH 20, 2019

This means that our solutions can now be found in the Oracle Cloud Marketplace , and Oracle CX customers can take advantage of our innovative customer success technology to operationalize customer centricity across their organizations, complete their digital transformation and realize positive business results.

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Enterprise Marketplace as a Service Scale Innovation 54

Navint

JANUARY 29, 2019

As the leading consulting firm that has a practice dedicated to subscription and recurring revenue businesses, Navint sponsored the event. So we do think it’s simply a much better business model, but you have to, you know, overcome that hump of a leap of faith. Tien Tzuo: 03:13 And this kind of captures it.

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Subscription Payment Features Marketplace as a Service Scale 53

Intercom, Inc.

DECEMBER 13, 2018

As Workplace’s global head, Julien Codorniou has been spending the past few years exploring how to make his department align with Facebook’s mission while executing an entirely different business model that relies on companies promoting community within their workforce. I highly recommend Predictable Revenue from Aaron Ross.

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Scale Marketplace as a Service Mobile Sales Hiring 151

Totango

AUGUST 23, 2017

However, this model is problematic because it’s proven to not be profitable, no matter how much it is scaled. 49% of benchmarked companies are monetizing, and as it becomes common practice, it’s clear that you can bring each customer success revenue stream into the business model with its own specific profile and margin.

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Customer Success Marketplace as a Service Scale Benchmarks 64

FastSpring

MARCH 27, 2023

And prior to that, I was an entrepreneur, and always wanted to go back to entrepreneurship but had a good thing going where I built a new revenue stream in this company, WTG, around corporate training, and that’s how I really fell into that industry and market. And I just started a consulting business, it was a service business.

Payment Solutions 108

Payment Solutions Payment Services SaaS Payments VP of Engineering 108

SaaStr

SEPTEMBER 3, 2019

And having run these … Well, run a couple companies and worked at another company, I realized that I worked just as hard and I tried just as many things at my first company, Grasswire, as we do now at Lambda School, but Lambda School does more revenue in a month than the first company could even raise from VCs.

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Acquisition Software Review Payment Methods Marketplace as a Service 142

Navint

SEPTEMBER 27, 2018

Being one of very few consulting firms that has a practice dedicated to subscription and recurring revenue businesses, Navint sponsored the event. The fireside chat reinforced many of our own experiences with clients as they navigate toward the continuous customer and recurring revenue businesses.

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Subscription Payment Features Marketplace as a Service Scale 40

SaaSOptics

MAY 19, 2022

Customer Acquisition is the process of acquiring new customers in a business. Not only is it one of the main drivers of revenue growth for early-stage companies, but it’s a primary goal for SaaS businesses across market stages. More customers = more revenue. Plain and simple. The end result?

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Acquisition Scale Strategy Software Review 59

OpenView Labs

FEBRUARY 11, 2021

Now, for each segment, isolate its revenue and COGS. If revenue hides all sins, gross margin reveals them via segmentation. “If revenue hides all sins, gross margin reveals them via segmentation. While inevitable and with multivariate causality, it speaks to the product’s maturity and business model.

Scale 52

Scale Payment Methods Payment Services Systems Review 52

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Because horizontal SaaS companies serve both startups and enterprise businesses, scalability is a key selling point.

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SaaS Payments Payment Services Payments Payment Solutions 88

OpenView Labs

DECEMBER 15, 2020

Now—a happy consequence—cloud marketplaces are on a similar trajectory of growth and have opened up a powerful go-to-market channel for sellers that you probably haven’t heard of yet. And there are some pretty amazing opportunities for doing business this way. What’s accelerating this marketplace movement?

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Marketplace as a Service Cloud Scale B2B 52

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. Ryan has been building and scaling companies on the sales side for over 20 years. Sam Jacobs : What’s the business model? And the ones that aren’t are generally, kind of related industries, IT services and those sorts of things.

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Marketplace as a Service CTO Hire Sales Recruiting Data 95

OpenView Labs

OCTOBER 11, 2019

In a market that requires companies to earn their customers’ business each and every day, it can literally make or break your entire business model. After a few years, however, we realized that a subscription model would deliver more value for us and for our users. No sliding scale. No unexpected costs.

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Sales Hiring Part-Time VPE CTO Hire Technical Review 40

Casey Accidental

OCTOBER 18, 2021

Scaling work: tuning the underlying technologies or process to help the product and team continue to be effective e.g. Uber rearchitecting its data pipelines. Building a consumer marketplace to drive incremental ticket sales to event creators. What Was Going On With the Core Business?

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Technical Advisors Technical Review Scale Marketplace as a Service 140

SaaStr

JUNE 10, 2021

Marten Mickos: We heard here that the cloud business has a combined market cap already of over a trillion dollars. So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service.

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Outsourcing Services Marketplace as a Service Outsourced Development Scale 142

SaaStr

APRIL 30, 2022

Or maybe ARR, depending on your model. Average Revenue per Customer. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. The last kind of constituent here is investors and business owners. Transcript.

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SaaS Payments Metrics Payment Methods Scale 228

Blulogix

FEBRUARY 23, 2024

The landscape of agile monetization is rapidly evolving, driven by technological advancements, shifting consumer expectations, and new business models. This decentralization can significantly reduce fraud, streamline operations, and build trust between service providers and consumers.

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Artificial Intelligence Trends Subscription Payment Features 52

SaaStr

MARCH 30, 2022

Or, it might originate as an intrinsic reason, such as when Atlassian decided to move their business model to become a SaaS platform. It’s a pull, not a push, when it comes to revenue expansion. Scaling an Ecosystem. For example, many companies chose to operate on a fully remote basis after the pandemic.

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Scale Sales Hiring Marketplace as a Service Construction 228

Unbounce

JUNE 16, 2020

Today, small and medium SaaS businesses are discovering the power of using partners to help sell their products. With a $60 billion market in which to grow, these companies recognize that smart use of partnership channels can help them scale up while creating a win-win-win ecosystem for the company, the partner, and the customer.

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Outsourcing Services Sales Recruiting Scale SaaS 131

Andreessen Horowitz

DECEMBER 13, 2023

Further, with the assets, data, and transformations co-located in the cloud vs locally, developers can scale compute elastically to complete a specific task. The engine may also have a marketplace of third-party editor UXs with each built to serve a particular use-case. A cloud based, modular application can offer many different UX’s.

Engineering 145

Engineering Technical Review Payments AI 145

SaaStr

NOVEMBER 21, 2020

Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. It just made it a lot easier for us to scale up Salsify as we found success.

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SaaS Payments Scale Payment Services Payment Solutions 254

Intercom, Inc.

APRIL 4, 2019

So how did they go from product-market fit to actually scaling a sales org around a repeatable sales process? To find out, we sat down with Jeanne de Witte , Head of North America Revenue & Growth at Stripe. billion in revenue) so it’s safe to say Jeanne and her team have helped do exactly that. What’s not to like?

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Scale Sales Hiring Underperforming Technical Team Payment Services 162