SaaStr

MAY 4, 2022

These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. What makes a SaaS business so hard? You can deploy subscriptions as a service, billing as a service, fraud prevention as a service.

Payment Features 201

Payment Features Payment Services Payment Solutions Outsourcing Services 201

Point Nine Land

APRIL 9, 2021

What does it take to raise capital, in B2B marketplaces, in 2021? Over the last few years, we’ve published a number of SaaS funding napkins as well as marketplace napkins. This year, we’re shaking things up with our first ever B2B marketplace napkin! What does it take to raise capital, in B2B marketplaces, in 2021?

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

OpenView Labs

DECEMBER 15, 2020

Now—a happy consequence—cloud marketplaces are on a similar trajectory of growth and have opened up a powerful go-to-market channel for sellers that you probably haven’t heard of yet. And there are some pretty amazing opportunities for doing business this way. What’s accelerating this marketplace movement?

Marketplace as a Service 52

Marketplace as a Service Cloud Scale B2B 52

Andreessen Horowitz

SEPTEMBER 19, 2023

We pulled from my prior marketplaces experience and dove into their business quickly to develop a point-of-view on the opportunity. There wasn’t a ton of game film on key issues including growth, new market performance, nor the ability to sign and scale grocer partnerships. Grocery is the largest retail category in the U.S.,

Marketplace as a Service 142

Marketplace as a Service Scale Underperforming Technical Team Construction 142

Casey Accidental

OCTOBER 27, 2020

This is part three of a three part series on sequencing business models. In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. This post is a collaboration with Gilad Horev.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Blulogix

FEBRUARY 23, 2024

The landscape of agile monetization is rapidly evolving, driven by technological advancements, shifting consumer expectations, and new business models. This decentralization can significantly reduce fraud, streamline operations, and build trust between service providers and consumers.

Artificial Intelligence 52

Artificial Intelligence Trends Subscription Payment Features 52

OPEXEngine

JULY 27, 2021

About two weeks ago, we invited our customers to a private roundtable, virtual discussion on Scaling Finance. We made an exception to our rule and invited an outside expert on Scaling Finance, Anup Juneja, an Expert Senior Manager at Bain & Company, for part of the meeting. Managing your service portfolio and delivery expectations.

Finance 52

Finance Outsourcing Services Scaling SaaS 52

Casey Accidental

OCTOBER 18, 2021

Scaling work: tuning the underlying technologies or process to help the product and team continue to be effective e.g. Uber rearchitecting its data pipelines. Building a consumer marketplace to drive incremental ticket sales to event creators. What Was Going On With the Core Business?

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

Blulogix

FEBRUARY 15, 2024

How to Harness the Power of Digital Market Dynamics for Product Innovation By BluLogix Team Innovating Subscription Offerings in the Agile Digital Landscape The digital marketplace is an ever-evolving ecosystem, characterized by rapid changes in technology, consumer behavior, and competitive landscapes.

Innovation 52

Innovation Marketplace as a Service Tiered subscription models AI Search 52

SaaStr

MARCH 30, 2022

Or, it might originate as an intrinsic reason, such as when Atlassian decided to move their business model to become a SaaS platform. Scaling an Ecosystem. So, Atlassian wants to empower other builders to serve all kinds of teams, and the company embraces its ecosystem made up of 1500 marketplace products and third-party apps.

Scale 238

Scale Sales Hiring Marketplace as a Service Construction 238

Software Platform Consulting

MAY 20, 2019

Fiverr, a marketplace for freelancers just joined the parade of software companies going public. The Fiverr filing sets up a comparison of Fiverr versus Upwork, the grand-daddy of freelancer marketplaces. Upwork Versus Fiverr: A Different Approach to Services. We call this the Service-as-a-Product (“SaaP”) model.

Marketplace as a Service 40

Marketplace as a Service Software Review SMB Web Development 40

FastSpring

NOVEMBER 18, 2020

For app entrepreneurs and ecommerce store owners, the battle to be noticed in the marketplace is ongoing. For customers, the process of looking for apps to download usually takes place in one of the four leading app marketplaces; Google Play, Apple App Store , Windows Store, and the Amazon App Store. Is it safe? Let’s go ??.

Payment Methods 124

Payment Methods Payment Solutions Merchant Services SaaS Payments 124

CloudGeometry

JANUARY 15, 2022

Before you shout “Digital Transformation” in a crowded marketplace, it’s important to recognize two foundational principles in developing a SaaS product plan. First: SaaS is a business strategy, not a technology strategy. Onboarding operationalizes your user model by expressing it through tenant context.

Well Architected Framework 130

Well Architected Framework DevOps as a Service AWS Traceability 130

The Angel VC

JANUARY 10, 2017

That concern isn't new, of course, but given how crowded most SaaS categories have become by now, investors are increasingly looking for additional ways to build moat around a business. VCs need outliers to make their business model work, but that's not your problem.

SaaS 262

SaaS Marketplace as a Service Machine Learning Artificial Intelligence 262

Blulogix

FEBRUARY 16, 2024

Benefits of Automating CLM Enhanced Personalization: Automation tools can analyze customer data to deliver personalized messages, offers, and support at scale. Select the Right Automation Tools: Choose automation platforms that integrate seamlessly with your existing CRM, billing, and service delivery systems.

Payments 52

Payments Payment Services Revenue Management 52

Sales Enablement, SaaS and Growth

MARCH 23, 2020

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. It has a compounding effect - the more good decisions a business makes, the better the results will be. Again, it was an easy to use model which scaled effective decision-making. Brand equity.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. You can create whatever combined word you’d like for that to be the case.

Payments 120

Payments Scale Scaling Revenue 120

SaaStr

JUNE 10, 2021

Marten Mickos: We heard here that the cloud business has a combined market cap already of over a trillion dollars. So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service.

Outsourcing Services 140

Outsourcing Services Marketplace as a Service Outsourced Development Scale 140

OPEXEngine

FEBRUARY 22, 2022

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships. eCommerce Marketplaces. Direct Sales.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

SaaStr

NOVEMBER 21, 2020

Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. It just made it a lot easier for us to scale up Salsify as we found success.

SaaS Payments 261

SaaS Payments Scale Payment Services Payment Solutions 261

FastSpring

DECEMBER 12, 2022

Traditionally, payment gateways and payment processors were offered as two separate services and you would have different providers for each service: Payment gateways quickly and securely transfer the payment details from the checkout software to the payment processor. Scale quickly with transparent flat-rate pricing.

Payment Services 131

Payment Services Merchant Services Payment Methods Payment Solutions 131

CloudGeometry

MARCH 22, 2022

We begin by taking stock of three foundational dimensions: (1) User Model , (2) Monetization , and (3) Measurement. In this blog series, we explore how these three dimensions figure into key technical recommendations which enable scale in pursuit of SaaS business growth.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. Customer success teams are basically about building at scale this self-serve engine. I didn’t want to pay for this service.”

SaaS Payments 237

SaaS Payments Metrics Payment Methods Scale 237

Chargify

AUGUST 17, 2020

Backed by an army of developers, data engineers, and finance professionals, this events-based billing model allowed these large companies to directly link the value that their services provided with the cost presented on a customer’s invoice. What Amazon Web Services and Twilio Get Right. How AWS Does It.

AWS 98

AWS Payment Services SaaS Payments Payments 98

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. What “customer success” looks like evolves as your company and customers scale upmarket.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

Point Nine Land

MARCH 18, 2019

This came to define a new go-to-market strategy for many marketplaces or, as they came to be known, SaaS-enabled marketplaces. In some cases, the SaaS was even given away free in the hope of driving adoption before monetizing on the marketplace. In other words, we may see users coming for the network and staying for the tool.

Marketplace as a Service 50

Marketplace as a Service Payment Features Scale Pricing 50

Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes.

Business Model 195

Business Model Scale Pricing Payment Methods 195

OPEXEngine

MAY 18, 2021

SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace. Growth Stage – Scaling the Business, and . The following 4 metrics are critical to the valuation of a private SaaS business.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

OPEXEngine

OCTOBER 5, 2021

Over the past decade, software has created tremendous value for investors and businesses, thanks largely to its transformative effect on the economy , its role in developing new cloud-based business models, and its ability to increase efficiency in operations. Embrace the cloud operating model. Sticky after all.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

Intercom, Inc.

APRIL 18, 2019

They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. As the likes of Airbnb, Uber and Apple have found, creating an entirely new category can be a lucrative business.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

OPEXEngine

MARCH 9, 2021

A clever business model enabled the company to be “the fastest-growing software company on the planet,” he says. However, this model was unsustainable. It’s not just about delivering a superior product to the marketplace; rather, several stars must align,” he says. Business Model. Company Culture.

Scale 52

Scale Sales Hiring Marketplace as a Service Underperforming Technical Team 52

Intercom, Inc.

DECEMBER 13, 2018

As Workplace’s global head, Julien Codorniou has been spending the past few years exploring how to make his department align with Facebook’s mission while executing an entirely different business model that relies on companies promoting community within their workforce. Workplace is about connecting people.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

Neil Patel

OCTOBER 29, 2020

These tools make it easy for anyone to launch an ecommerce business by building a website from scratch. So if you’re interested in selling products or services on the web, you’ll need to find an ecommerce builder to create your online store. Business Stage and Size.

Payment Methods 99

Payment Methods Payment Services Payment Solutions Payments 99

Totango

MARCH 20, 2019

This means that our solutions can now be found in the Oracle Cloud Marketplace , and Oracle CX customers can take advantage of our innovative customer success technology to operationalize customer centricity across their organizations, complete their digital transformation and realize positive business results.

Enterprise 53

Enterprise Marketplace as a Service Scale Innovation 53

Tom Tunguz

JANUARY 14, 2016

To sustain these growth rates, startups like these require lots of cash because of the customer acquisition payback period, and the more tenuous ones need capital to prove the business model actually works at scale. Imagine regional taxi services, 4 in the US, each with a different app, different labor pools, different terms.

Startup 100

Startup Metrics Transportation Marketplace as a Service 100

OpenView Labs

JANUARY 13, 2022

Product-lead growth continues to be one of the best ways to rapidly scale a software company, and best practices are increasingly shared and understood. Pricing models must be adaptable – 4/5 on this. How will inflation impact our customer’s business and business model?

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

Neil Patel

FEBRUARY 4, 2021

NP Digital is a performance marketing agency built by marketers, and our global offices allow us to deliver our specialized services to clients worldwide. Mike Kamo, Founder and Global CEO, NP Brands, is a leader in building, managing, and scaling businesses. NP Digital Marketing Services. and around the world.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126