SaaStr

APRIL 19, 2024

EchoSign, which Adobe bought, had $12M in ARR, growing 100%, with 120% revenue retention and cash flow positive. Today that would be a dream, but in 2011, people didn’t understand the metrics around recurring revenue businesses, so investors weren’t sure it was a good business. 50, and package it up for another $.50

Engineering 245

Engineering Business Model Pricing Scaling 245

SaaStr

NOVEMBER 25, 2022

Scale-ups are exciting. They demonstrate spectacular growth and expansion while revolutionizing and disrupting industries with new business models. Scaling to satisfy customers’ demands depends on innovation and foresight combined with enterprise-ready technology and the right partners. How Atlassian does business

Scale 223

Scale Scaling Marketplace as a Service Entrepreneurship 223

Casey Accidental

OCTOBER 20, 2020

This is part two of a three part series on sequencing business models. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

TechEmpower SaaS

JULY 31, 2023

Proving your Business Model Works - Build, Define, and Review But how do you prove your numbers? Don’t worry about scaling just yet. If your numbers work out, then scaling becomes a question of capital. R : Revenue - Can you monetize any of this behavior? A : Activation - What % have a "happy" initial experience?

Metrics 390

Metrics Startup Scale New CTO 390

SaaStr

FEBRUARY 27, 2023

They credit this growth to their global team, a switch to an enterprise business model switch, and flexible work operations. Additionally, they had to figure out how they would sustain the revenue stream to retain the staff. When StoryBlok got to this stage, they made the switch from a self-service to an enterprise model.

Scale 195

Scale Sales Hiring Sales Recruiting Scaling 195

FastSpring

APRIL 18, 2024

How FastSpring (a merchant of record to help you sell your SaaS or software) and DutchBasecamp (a Dutch organization supporting European startups and scale-ups in building a structured internationalisation strategy which prioritizes the right opportunities for their market expansion) can help you with all of the above and more.

Payment Methods 78

Payment Methods Payments SaaS Payments Merchant Services 78

SaaStr

MARCH 9, 2022

During his SaaStr Annual presentation, Tom Clayton, CRO of Bill.com, shared his insights and advice for growing revenue streams to maximize business success. . Pursue Diverse Revenue Models. Sometimes, it takes innovative thinking to pull more revenue out of a current customer base or business model.

Revenue 242

Revenue Sales Hiring Leadership Scale 242

Blulogix

APRIL 9, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Integration and Automation: Scaling Your Business Efficiently In subscription-based business models, particularly those operating within the digital space, managing digital inventory emerges as a critical yet complex task.

Scale 52

Scale Subscription Payment Features B2B 52

Tom Tunguz

JANUARY 28, 2016

When thinking about a potential market opportunity, articulating the list of business model chained probabilities can be useful. Other business models assume multiple hypotheses. For instance, B2B freemium businesses, like Slack andExpensify, market a two step value proposition. Success begets success.

Business Model 100

Business Model Startup Business Scale 100

Subscription Flow

NOVEMBER 20, 2023

Businesses are shifting from rigid, consumption-based business models to flexible ones that let users pay for the goods and services they use only as much as they use them. Therefore, reengineering the value chain and realigning teams to the new business model are necessary for this major shift.

Payments 59

Payments Payment Features Payment Services Subscription 59

SaaStr

JULY 5, 2023

New Workloads Are Only a Small Percent of Today’s Revenue, But Are The Majority of Tomorrow’s. I like this chart a lot showing both the awesome power of high NRR, and also how you have to invest in customers that scale with you over time. New workloads, new uses of Mongo are actually just a small percent of revenue.

Scale 181

Scale cloud efficiency Cloud Business Model 181

Baremetrics

AUGUST 22, 2021

Subscription revenue can be defined most simply as a model which generates income from customers through recurring fees that are paid at regular intervals. Before we get into the more complicated stuff, let’s consider the difference between earning revenue and collecting revenue. Subscription Revenue is Easier to Scale 3.

Payment Features 90

Payment Features Payments Subscription Revenue 90

Casey Accidental

NOVEMBER 13, 2019

SAAS-like: any number of different models where a business sells software to businesses online, but does not charge via a subscription e.g. transactional or pre-revenue. Why Changing Business Models and Customers is Always Hard. Slack, Adobe, Atlassian. 1 Saturated Growth in SAAS. Old habits die hard.

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

SaaStr

OCTOBER 16, 2022

SaaStr 598: CEO Systems: 5 Lessons Learned from Scaling at Every Growth Phase with HashiCorp CEO Dave McJannet. ?. SaaStr 596: Scaling Revenue in 2022: What’s the Same and What’s Different? CEO Systems: 5 Lessons Learned from Scaling at Every Growth Phase with HashiCorp CEO Dave McJannet. Top Podcasts This Week: 1.

Venture Capital 264

Venture Capital Business Model B2B Startup 264

ProfitWell

NOVEMBER 25, 2019

This means each employee has to be a culture fit as well as a technical fit for the company, which makes hiring and scaling your team more difficult. Transparency is more of a mindset than a business model. It breaks down different aspects of their business model and present it to the public via articles and blog posts.

Business Model 72

Business Model Technical Advisors Business Scale 72

SaaStr

AUGUST 10, 2022

Cloud revenue growing 55% — and Atlassian reaffirms 50% Cloud growth for 2023 and 2024 also! 8,800 employees, so an impressive ~$350,000 in revenue per employee. This is the secret sauce to Atlassian’s business model. 20% growth in customer accounts leads to 36% revenue growth.

Scale 225

Scale Headcount Cloud Business Model 225

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Vicki, if you’d give us your intro. Vicki Lin : Great.

Payments 120

Payments Scale Scaling Revenue 120

SaaStr

MAY 25, 2022

Expensify CEO David Barrett talks about what it takes for businesses to thrive, spotlighting the need to move from a traditional economic model to Conan Economics, a term inspired by Conan the Barbarian. He also shares some eye-opening insights on how Expensify scaled over the years. Changing the way you think about business.

Scale 248

Scale Marketplace as a Service Business Model Advertising 248

Blulogix

FEBRUARY 16, 2024

Streamlining Success: What is the Role of Automation in Customer Lifecycle Management for Recurring Revenue? This blog post explores how employing automation in CLM can revolutionize the way businesses nurture their customer base, enhance engagement, and secure recurring revenue streams.

Payments 52

Payments Payment Services Revenue Management 52

SaaStr

OCTOBER 26, 2022

It’s barely trading at 3x revenue. That’s Freemium at scale. Wix gains revenue and stickiness by pushing into payments and commerce, but it comes at a cost in margins. While I can’t quite get the math to tie with revenue growth, I’m sure it’s right, and 116% NRR from SMBs is impressive. 42% of Revenue Outside the U.S.

Payments 220

Payments Payment Solutions Payment Methods SaaS Payments 220

SaaStr

JANUARY 19, 2023

Looking at revenue as the primary scale makes sense from an outside perspective. It’s worth investigating whether the company has deeply penetrated an aspirational market and whether or not it has a business model compatible with your own. Visit the SAP.iO

Technical Review 211

Technical Review Startup Scale Software Review 211

Casey Accidental

OCTOBER 20, 2020

This is part two of a three part series on sequencing business models. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

SaaStr

OCTOBER 17, 2022

If you’re only investing in sales and marketing, you’re missing a huge revenue opportunity. ChurnZero Chief Customer Officer Alli Tiscornia explains why earlier is better, and how to build a CS team that scales for the future. Determine how much business each CSM can handle. Scaling your customer success team.

Customer Success 223

Customer Success Sales Hiring Scale Leadership 223

SaaStr

JUNE 8, 2023

Figuring out your very first sales comp plan when you don’t have a repeatable process or much revenue is confusing. And The business model does have to work. Dear SaaStr: How Should I Design a Sales Reps Compensation Plan at Just $10k MRR ? but You don’t have the capital to invest here … the rep has to be accretive.

Compensation 204

Compensation Scale Sales Business Model 204

OpenView Labs

FEBRUARY 9, 2021

While we aren’t going 100% usage-based overnight, if you look at some of the mega-trends in software—things like automation, AI, and APIs—the value of a product normally doesn’t scale with more folks logging in. But growing with a usage-model is not as straightforward as traditional subscription SaaS. Land-and-expand is real.

Scale 98

Scale Pricing Scaling AWS 98

SaaStr

MARCH 29, 2023

Xero’s Global Chief Strategy Officer, Damien Tampling, takes a philosophical look at some aspects and nuances to consider wherever your business is on this journey. Over the last couple of years, Xero has doubled revenue and operating revenue, tripled annualized monthly recurring revenue, and quadrupled lifetime value.

Sales Hiring 178

Sales Hiring Scale Strategy Metrics 178

Casey Accidental

OCTOBER 27, 2020

This is part three of a three part series on sequencing business models. In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. For extension platforms, this can become a significant part of the business model.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

SaaStr

NOVEMBER 15, 2022

This flexible mindset creates just the right conditions for embracing evolving business models and new metrics. A general understanding of the SaaS business model grew as the SaaS sector matured. as a common language to analyze a cloud business. Recurring Revenue = 90% +. Gross Margin = 70% +. ASP = $30K +.

Metrics 214

Metrics Machine Learning Artificial Intelligence Technical Review 214

SaaStr

JULY 16, 2022

With >50% of new revenue acquired from zero-cost marketing, i.e. viral, ether, word-of-mouth, whatever … because these compound. Well it means two things: >> First, that your SaaS product’s customer base (and revenue) is compounding. This is what will enable you to scale. Ok why this test?

Scale 260

Scale Venture Capital SaaS Branding 260

SaaStr

SEPTEMBER 20, 2023

Announcements of several blockbuster acquisitions, most notably from Adobe acquiring Figma, which was the highest valuation multiple offered in an acquisition for any software company at scale. A 1% improvement in revenue growth today has the same impact on valuations as a 2% improvement in free cash flow margin.

Cloud 245

Cloud Payments Software Review Payment Solutions 245

ProfitWell

NOVEMBER 6, 2019

The subscription revenue model is hardly new. It’s simple: the subscription revenue model benefits both customers and companies. Meanwhile, companies offering subscriptions can scale with confidence, with predictable revenue and deeper relationships with their customer base.

Payment Features 74

Payment Features Payments Subscription Revenue 74

The Marketing & Growth Hacking Publication

MARCH 13, 2019

Your Content Marketing Business Model … The Choices You Have! Content Marketing Business Models are often misunderstood to be either Content Marketing strategy plans or Content Creation plans. What exactly is a Business Model? The business model used in such cases is to offer some content free.

Business Model 40

Business Model Content Marketing Payment Methods Payments 40

SaaStr

JUNE 17, 2023

As your company scales, you’ll start to hit 15%+ attrition in your employee base just naturally each year. Figuring out your very first sales comp plan when you don’t have a repeatable process or much revenue is confusing. And The business model does have to work. Recruiting. But it never ends. More on how here.

Sales Recruiting 174

Sales Recruiting Scale Compensation Business Model 174

The Angel VC

FEBRUARY 20, 2016

Call me when it scales.” In it he argues that an eCommerce business with $10 to $20 million in revenues is not that hard to build and also not very valuable. About two years ago, Josh Hannah of Matrix Partners wrote an excellent article titled “That's a nice little $40M eCommerce company you have there.

Scale 192

Scale Scaling SaaS AWS 192

SaaStr

JUNE 17, 2023

Known for its inbound marketing software products, it has consistently reinvested profits back into the business to fuel sustainable growth. By doing so, they’ve maintained steady revenue streams while also enhancing product offerings and customer service capabilities.

Venture Capital 214

Venture Capital Scale Technical Review Software Review 214

SaaStr

FEBRUARY 20, 2024

Gusto is a high-velocity, high-scale acquisition and expansion engine, and one we can all learn from. In a recent Workshop Wednesday, Tolithia Kornweibel, CRO, and Jamie Edwards, Head of Go-to-Market Operations and Tools, share how Gusto maximizes revenue so that you can do the same.

Scale 211

Scale Sales Marketing Construction 211

Neil Patel

OCTOBER 14, 2021

Black Friday ad campaigns are one of the quickest way to drive revenue. You can leverage this audience interest to improve your revenue by using effective Black Friday ad campaigns. It might be more effective to market your products and services to this demographic if relevant to your business model.

Revenue 125

Revenue Social Media Scale Advertising 125