Blulogix

FEBRUARY 15, 2024

How to Harness the Power of Digital Market Dynamics for Product Innovation By BluLogix Team Innovating Subscription Offerings in the Agile Digital Landscape The digital marketplace is an ever-evolving ecosystem, characterized by rapid changes in technology, consumer behavior, and competitive landscapes.

Innovation 52

Innovation Marketplace as a Service Tiered subscription models AI Search 52

Navint

JANUARY 29, 2019

Highlight Video: Explaining the Subscription Economy: Why Your Company’s Future May Depend On It. The topic, of course, was the subscription economy and Tien’s new book, Subscribed. As the leading consulting firm that has a practice dedicated to subscription and recurring revenue businesses, Navint sponsored the event.

Subscription 53

Subscription Payment Features Marketplace as a Service Scale 53

Intercom, Inc.

JANUARY 16, 2020

Like numerous users, I first became aware of Miro via a consultant and this channel has been really important to their growth story. We also think about community and consultants and professional services as an ecosystem around our product. Andrey: We bet on consultants. Miro has made the move from product to platform.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Navint

NOVEMBER 6, 2018

Chicago, IL — November 6, 2018 — Navint Partners, a business and technology consulting firm enabling organizations to monetize more effectively and operate more efficiently to create competitive advantage, today announced that Stephen Terry will be a SIIA CODiE judge for the category of Best Billing and Subscription Management Solution in 2019.

Subscription 40

Subscription Payment Features Management Technical Review 40

Navint

AUGUST 27, 2021

Demand for Lead-to-Revenue services has hit a fever pitch in recent months as the shift to subscription-based business models has fundamentally changed enterprise operations.

Acquisition 52

Acquisition Revenue Consulting Cloud 52

Navint

SEPTEMBER 27, 2018

The topic, of course, was the subscription economy and Tien’s new book, Subscribed. Being one of very few consulting firms that has a practice dedicated to subscription and recurring revenue businesses, Navint sponsored the event. The customer will guide your subscription business — put them in the center.

Subscription 40

Subscription Payment Features Marketplace as a Service Scale 40

ChurnZero

FEBRUARY 9, 2021

Instructor: Rick Adams , Author, Trainer, Consultant and Business Owner, Practical CSM. Additional courses by Practical CSM: Business Fundamentals for Customer Success Managers. Instructor: Jeannie Walters , Speaker, Writer, and Consultant, Experience Investigators. . Sales: Customer Success. Level: Intermediate.

Customer Success 98

Customer Success Scale Customer Lifetime Value Consulting 98

OPEXEngine

NOVEMBER 2, 2021

Software-as-a-service (SaaS) businesses are on track to generate some $105 billion in revenue this year, an accomplishment for a business model that, while it’s been around since the 1960s, didn’t evolve into its current form until a decade ago. Today, SaaS is in a very different place. The options are far more varied now.

DevOps as a Service 52

DevOps as a Service SaaS Outsourced Development Subscription 52

SaaStr

NOVEMBER 2, 2019

Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings.

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

OPEXEngine

NOVEMBER 17, 2020

Subscription companies have to have a policy about when customers who have not renewed their subscription contract are no longer existing customers, and if they do resubscribe, they are now new customers. For monthly subscriptions, it may be the day after the subscription expiration.

Systems Review 52

Systems Review Technical Review Payment Features Scale 52

ChurnZero

MARCH 3, 2022

If you are responsible for Customer Success in your subscription model company, you have monsters in your closet. The SaaS business model, which runs on recurring revenue, needs Customer Success to survive. Download this eBook to learn how to crust your SaaS Customer Onboarding.

Customer Success 98

Customer Success Churn Onboarding Consulting 98

Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. Gaining new customers.

Business Model 195

Business Model Scale Pricing Payment Methods 195

Valuize Consulting

FEBRUARY 3, 2022

With all new and 80% of historical software vendors now operating on subscription-based business model (Gartner, 2018 ), the adoption of subscription and consumption revenue models has achieved dominance. NDR Drives The Business Case For Investing In Customer Success.

Retention 52

Retention Metrics B2B Customer Success 52

Stax

JANUARY 17, 2024

Benefits for SaaS Companies and ISVs For a SaaS company or an independent software vendor (ISV), ACH PayFacs offer a host of benefits besides allowing them to add a new revenue stream: Streamline the payment process ACH payments are convenient for both you and your customers. This provides an additional layer of security.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

ChurnZero

FEBRUARY 9, 2021

Instructor: Rick Adams , Author, Trainer, Consultant and Business Owner, Practical CSM. Additional courses by Practical CSM: Business Fundamentals for Customer Success Managers. Instructor: Jeannie Walters , Speaker, Writer, and Consultant, Experience Investigators. . Sales: Customer Success. Level: Intermediate.

Customer Success 52

Customer Success Scale Customer Lifetime Value Consulting 52

Techsnyder

DECEMBER 19, 2021

I am not going to touch up on the usual obvious avenues but instead talk about ways and means of recasting and optimising already existing sources of revenue to bolster the recurring Revenue and profitability. Recurring is the key for profitable sustenance of the SAAS business model.

Revenue 52

Revenue SaaS Acquisition Outsourced Development 52

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Consulted - people who are consulted about the project and asked for input. Put simply, enduring companies have moats which defend their business model - they are a competitive advantage. Subscription business model. Responsible - the people responsible for completing the activities. Personalisation.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Kellblog

MARCH 11, 2020

Since the only thing consultants do is implementations, their job title should be “Implementation Consultant” Any solutions practices or offerings should be built by our partners. ARR < $25K), use a low-touch sales model, and focus on the small and medium business market [1]. Interview customers.

Underperforming Technical Team 99

Underperforming Technical Team Sales Hiring Consulting Forecasting 99

CustomerSuccessBox

MAY 24, 2022

Especially in a subscription-based model, where customer retention is built into the business model, losing a customer shouldn’t be due to little or no understanding of how your product works for them. To achieve success in a quick time it is essential to have training in place. Customer lifecycle management.

Education 52

Education Technical Review Acquisition Onboarding 52

Navint

OCTOBER 9, 2018

Demand for Subscription, Recurring Revenue, and Monetization Services Spurs Navint Growth. Alliances are critically important as we help our clients capture the benefits of recurring revenue business models quickly and efficiently,” said Jeff Wissink , Managing Director of Navint Partners. “We

Development 40

Development Strategy Consulting Subscription 40

ChurnZero

MARCH 3, 2022

Churn monster playbook: your definitive guide to fighting customer churn If you are responsible for Customer Success in your subscription model company, you have monsters in your closet. Download this eBook to learn how to crust your SaaS Customer Onboarding. These churn monsters take big bites out of your customer base.

Customer Success 52

Customer Success Churn Onboarding Consulting 52

Baremetrics

MAY 7, 2019

Taking pre-orders from customers , encouraging annual subscriptions , and even offering lifetime deals are just a few ways to make it work as a bootstrapping purist. My company, which I classify as ‘bootstrapped’, has been funded from a combination of my personal severance from my last job, my personal consulting, and customer revenues.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

OPEXEngine

NOVEMBER 22, 2022

“Industry-Centric” SaaS business models offer an alternative SaaS company categorization to the “Customer-Centric” SaaS model, which is defined based on the “go-to-market” strategy used by a management team. When SaaS business models originated, the most successful venture-backed startups used a horizontal model.

Business Model 52

Business Model SaaS Business Scale 52

ChurnZero

MAY 8, 2020

To explain why Customer Success should be deemed essential, we hosted a webinar with Executive Director Mikael Blasidell from the Customer Success Association and Customer Success Consultant Ed Powers from Service Excellence Partners. Ed Powers , Customer Success Consultant, Service Excellence Partners. Q&A Recap.

Customer Success 59

Customer Success VP of Engineering Scale Benchmarks 59

ProfitWell

JULY 8, 2020

Private letter rulings are specific to the company that requested them, so it would be best to consult with a tax professional if your SaaS business is in Arizona. That may change in the future, so always be sure to consult with a tax lawyer when you're opening or expanding a business. Audit-proof revenue recognition.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods SaaS 52

FastSpring

JANUARY 27, 2022

For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It We also show you how to personalize your billing practices with advice from our experience working with thousands of SaaS businesses. Learn more here.

Merchant Services 118

Merchant Services Payment Services SaaS Payments Payment Solutions 118

Software Platform Consulting

MAY 20, 2019

Upwork has a more complicated business model involving a freemium offering, subscription offerings with differing transaction rates for freelancers and clients. I love when business models collide (see here and here ). appeared first on Software Platform Consulting. Fiverr has a simple Gig-by-Gig approach.

Marketplace as a Service 40

Marketplace as a Service Software Review SMB Web Development 40

OpenView Labs

MARCH 26, 2019

This work led us to start asking about the different ways in which V2C is distributed over time and how this could impact pricing model design. Looking at our own work, and doing a scan of some common SaaS business models, we found a number of different patterns. In this case, a subscription model may be your enemy.

Pricing 62

Pricing B2B Finance Consulting 62

Valuize Consulting

AUGUST 5, 2020

This explosive growth comes predominantly from the software & IT industry, thanks to the mass migration towards the subscription-based business model. Since 2015, the customer success (CS) domain has achieved a 176.54% year-over-year growth of CSM positions globally (Gainsight, 2019).

Customer Success 52

Customer Success Software Strategy Business Model 52

OPEXEngine

DECEMBER 23, 2020

Since the only thing consultants do is implementations, their job title should be “Implementation Consultant“. ARR < $25K), use a low-touch sales model and focus on the small and medium business market [1]. We were in the business of banging out $200K Q&R deals so that’s what we saw when we looked at SeasEdge.

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52

Intercom, Inc.

DECEMBER 13, 2018

As Workplace’s global head, Julien Codorniou has been spending the past few years exploring how to make his department align with Facebook’s mission while executing an entirely different business model that relies on companies promoting community within their workforce. Unlocking a new business model.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. And I just started a consulting business, it was a service business. Or is it just the world reinventing like business models?

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

Intercom, Inc.

NOVEMBER 11, 2021

For Samuel Hulick , a UX consultant and one of the biggest authorities out there on user onboarding, that means thinking less about the product itself and more about how to get users the results they’re after. And so, you extend that to having your net 30 invoicing customers pay on time more frequently.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

ChurnZero

MARCH 18, 2022

Speaker: Dave Kellogg , Principal, Dave Kellogg Consulting. Q: What’s the rationale for keeping the cadence on Monthly Recurring Revenue (MRR) versus Annual Recurring Revenue (ARR)? If they don’t get 150% NRR, then it actually breaks the business model. If you missed the webinar, you can watch it on-demand.

Customer Success 98

Customer Success Metrics SaaS Banking 98

OPEXEngine

MAY 22, 2020

Dave was most recently CEO of Host Analytics, previously CEO of MarkLogic, senior executive at SalesForce and before that at Business Objects. He’s currently an independent consultant and on the board of 3 SaaS companies. ARR is exactly what it says it is – Annual Recurring Revenue and is straightforward to measure.

Metrics 52

Metrics SaaS Deferred Revenue Benchmarks 52

SaaSHolic

DECEMBER 2, 2021

BigCommerce is so focused on providing a robust onboarding experience that they even offer one-on-one consultation for their clients. Onboarding within of itself is a bonafide industry, meaning that it’s a mature industry with robust practices you can use for your business model as a SaaS provider. Remove Frictions.

Onboarding 52

Onboarding Strategy SaaS Underperforming Technical Team 52

ProfitWell

SEPTEMBER 30, 2019

Your top subscription news. Doctor's orders: a subscription to prescription. GoodRx, a billion-dollar giant in the world of prescription fulfillment, is coming for subscription prescription with the launch of GoodRx Care. But Grace is all about subscription fashion, so I was keen to hear her take. "I Congrats for Klaviyo.

Startup 40

Startup Technical Cofounder Sales Recruiting Healthcare 40