SaaStr

JUNE 27, 2020

And, most importantly, infinitely stronger brands. But if they say in an interview they “don’t really care about money” … well … they aren’t sales people. Hiring a brand marketing firm. With way too strong processes and systems in place. Yes, Box is SaaS. But Box is at $500m in ARR. That’s not you. See prior point.

Sales Hiring 363

Sales Hiring Scale Startup Marketing 363

Intercom, Inc.

FEBRUARY 25, 2021

Then, you need to arrange your customers into groups or personas according to their pain points, their needs, the ways they interact with your brand. When I first start working with clients, I’ll interview executives, employees, customers, and the employees. Annette: I think it starts with the company culture to begin with.

Scale 211

Scale Consulting Interviewing Customer Support 211

Buffer Resources

SEPTEMBER 11, 2023

This is your street credibility and personal brand all rolled into one. Thanks to that hard work and consistency, I've established a personal brand grounded in credibility and respect, and grown my follower count to 45,000. Now, keep in mind that I’m a solo consultant and not affiliated with any specific company.

Sales Recruiting 125

Sales Recruiting Sales Hiring Scale Social Media 125

Buffer Resources

SEPTEMBER 5, 2023

All three now work at a senior level at companies known for their top-notch social media strategies. On the hunt for guidance about how to build a career as a social media executive, I interviewed all three. “I learned about Yanko Design from a family friend,” Chi said in a previous interview.

Social Media 100

Social Media Sales Hiring Branding Technical Review 100

SaaStr

JUNE 24, 2022

More here: 10 Great Questions to Ask a VP Sales During an Interview. #6. Until your brand is so big your product sells itself, move on from reps who can’t sell your product. Someone with only one or two years of experience at a big brand can’t make the cut. It never works out. A manager is not enough.

Sales Recruiting 233

Sales Recruiting Sales Hiring Scale Customer Success 233

Buffer Resources

SEPTEMBER 5, 2023

All three now work at a senior level at companies known for their top-notch social media strategies. On the hunt for guidance about how to build a career as a social media executive, I interviewed all three. “I learned about Yanko Design from a family friend,” Chi said in a previous interview.

Social Media 52

Social Media Sales Hiring Branding Technical Review 52

Intercom, Inc.

APRIL 6, 2020

One of the best conversations I had about the messy business of managing humans was this podcast interview with Kim Scott, the former Google exec who subsequently wrote the Silicon Valley bible on people management Radical Candor. The key takeaway for me? The medium matters.

Management 181

Management Entertainment Engineering Interviewing 181

Buffer Resources

SEPTEMBER 11, 2023

This is your street credibility and personal brand all rolled into one. Thanks to that hard work and consistency, I've established a personal brand grounded in credibility and respect, and grown my follower count to 45,000. Now, keep in mind that I’m a solo consultant and not affiliated with any specific company.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

User Pilot

JANUARY 26, 2023

TL;DR Customer empathy is putting yourself in your customers’ shoes to better understand their problems and make it a part of your company culture to develop solutions that satisfy them on practical and emotional levels. It goes beyond positive brand experience. Interview users to understand what drives loyalty.

Interviewing 88

Interviewing User Experience Development Management 88

FastSpring

FEBRUARY 22, 2019

From my initial interview with our CEO, Chris, it was clear that company culture would be a big focus. During my first year, pushing our employer branding was a big focus. Q: What inspired you to join FastSpring? A: There were several things that inspired me to join FastSpring in 2017. The executive team.

VP of Engineering 97

VP of Engineering Company Culture Scale Headcount 97

Sales Hacker

JUNE 23, 2021

Over 2 million annual visitors and more than 18,000 community members contribute with the aim to help all sales pros succeed – from brand new SDRs to the head of RevOps. how companies can capture revenue through inbound and outbound sales development. Content and company culture. Lead generation. Career development.

Sales 79

Sales Technical Review Outbound Sales Team Interviewing 79

Intercom, Inc.

APRIL 29, 2021

Just ask any content marketer – they would rather have the resources and the time to focus on both, because to build a strong marketing brand, you need an approach that covers both the awareness and the acquisition. That’s why, if you want to build a brand that stands out from the crowd, you need to be open to experimentation.

Content Marketing 118

Content Marketing Innovation Scale Marketing 118

SaaStr

APRIL 16, 2020

* How does Carolyn think startups and larger companies can replace the leads that are lost from having no events in a COVID-19 world? How does PagerDuty think about brand marketing? What are the challenges with brand marketing? Below, we’ve shared the transcript of Harry’s interview with Carolyn. Harry Stebbings.

Scale 184

Scale Underperforming Technical Team Leadership Branding 184

Buffer Resources

SEPTEMBER 12, 2023

Many of the companies generating buzz on social media right now likely all have something in common: it's not just their brand accounts posting great content, but their employees too. 💡 Are you an employee looking to build your own personal brand? What is employee advocacy? Internal recognition and opportunities.

Branding 105

Branding Social Media Engagement Company Culture 105

SaaStr

SEPTEMBER 26, 2019

Gaetan Gachet : I think we stopped doing that maybe six months ago, but we still have engineers who interview sales people, sales candidate. We really wanted to make sure that we acted as one company and that people would understand each other. We interview on values during our recruiting process. Extremely important.

Scale 138

Scale Sales Hiring Sales Recruiting Technical Advisors 138

SaaStr

SEPTEMBER 10, 2020

Below, we’ve shared the transcript of Harry’s interview with Latané. And if I were a salesperson today, I would definitely be asking in the interview process, how is demand gen set up? So it’s like truly refreshing for me as an interviewer. And I just had never worked at a company like that. Harry Stebbings.

Scale 177

Scale Sales Hiring Software Review Technical Review 177

SaaStr

JANUARY 28, 2020

There’s none of the brands that you’ve seen get to an IPO or continue on to a Fortune 500 company that is not making some significant investments there. ” And so, I have watched the best of brands, you look at their glass doors and they went from a 4.84 Any thoughts? It’ll help de-risk that. Jason : Yep.

Sales Hiring 209

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 209

SaaStr

OCTOBER 22, 2020

Why was joining Okta the most challenging interview process he has experienced? How does Ryan distinguish between the company story vs the product story? Below, we’ve shared the transcript of Harry’s interview with Ryan. Ryan Carlson: But I went through something like four or five rounds of interviews. Harry Stebbings.

Sales Hiring 172

Sales Hiring Scale Interviewing Technical Review 172

SaaStr

AUGUST 31, 2022

Periods of high growth, however, can test the strength of company culture. The priority is to ensure that the desired company culture is at the heart of the organization’s behaviors, and this begins by holding your team accountable to the core company values. Creating a category. CEO exhaustion.

Scale 239

Scale Underperforming Technical Team Scaling Company Culture 239

SaaStr

NOVEMBER 2, 2019

Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Billion acquisition is just one milestone in the early innings of the company’s story.

Scale 131

Scale SaaS Payments Sales Recruiting Payment Services 131

SaaStr

DECEMBER 3, 2020

Below, we’ve shared the transcript of Harry’s interview with Sam. And so making sure that you are constantly layering in the why, and also the way that we want to be articulating what we’re doing as ambassadors for the brand in the field, that’s a huge learning for me. Harry Stebbings. Sam Taylor.

Scale 180

Scale Sales Hiring Sales Recruiting Sales 180

Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. Believe it or not, it’s not rocket science: they perform customer interviews. Types of customer interviews. Depending on what you want to achieve, customer interviews can be divided into two groups: 1.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Neil Patel

FEBRUARY 17, 2021

They can help humanize your brand and, ultimately, boost sales. First and foremost, employee spotlights are about recognizing the wonderful people who work for your company, but that’s not the only benefit. Just authentic brand storytelling that shares what makes your company stand out. 6 Benefits of Employee Spotlights.

Sales Recruiting 141

Sales Recruiting Sales Hiring Social Media Sales 141

SaaStr

JANUARY 18, 2023

Instead, conduct thorough reference checks and recruit more qualified candidates to interview. During the interview process, make an effort to clearly understand the candidate’s qualifications and fit for the role. Lesson 8: Win on brand. You have to win on brand. Lesson 5: Find investors who act as partners.

Scale 229

Scale Underperforming Technical Team Scaling Interviewing 229

SaaStr

MARCH 26, 2019

But really these principles should be like a good brand, relevant, believable, enduring, and deliverable. All candidates who come on site for an interview at Stripe gets sent a document with our principles, outlining how we work and what we value. They cannot just be aspirations. It’s actually interactive. You get code snippets.

Scale 155

Scale Payment Services Payment Methods Scaling 155

SaaStr

MAY 31, 2019

Below, we’ve shared the full transcript of Harry’s interview with Parker Conrad. Harry Stebbings: But to the show today- and I’ve wanted to interview this individual for a very long time. Parker Conrad: I think one thing that, you know, really does help, is independent signals about the company. Parker Conrad. Molly Ford.

VP of Engineering 135

VP of Engineering Sales Hiring Scale Systems Review 135

SaaStr

MARCH 18, 2019

But really these principles should be like a good brand, relevant, believable, enduring, and deliverable. All candidates who come on site for an interview at Stripe gets sent a document with our principles, outlining how we work and what we value. Claire Johnson: They cannot just be aspirations. It’s actually interactive.

Scale 119

Scale Payment Services Payment Methods Sales Hiring 119

Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. Believe it or not, it’s not rocket science: they perform customer interviews. Types of customer interviews. Depending on what you want to achieve, customer interviews can be divided into two groups: 1.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

ProfitWell

OCTOBER 1, 2019

In her talk, she suggested, “If your company has a set of values that you assume that your newest and most junior employees know exactly what you mean by those values and what they mean, do me a favor and just go back to your office and ask. Tell me, explain how you think about testing this in an interview.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

Intercom, Inc.

JULY 17, 2021

There was a part of the class where you were supposed to interview someone doing something that you wanted to do. I interviewed at a few different tech companies before Intercom and didn’t get the sense that those companies had confidence in my ability to do the job. Did you know you always wanted to work in recruiting?

Advertising 211

Advertising Interviewing Branding Customer Success 211

Sales Hacker

AUGUST 4, 2020

Now, without further ado, let’s listen to this interview with Matt Rizzetta. Matt is the founder and CEO of North 6th Agency (N6A), a leading brand communications agency based in New York City. What we do is we take those credibility assets and we align them with specific business outcomes that brands are looking to achieve.

Scale 105

Scale Sales Hiring Sales Recruiting Outsourcing Services 105

Chart Mogul

APRIL 15, 2020

But, as the most experienced video companies in the market will tell you, a great culture video can be so much more than just that! . A culture video is an effective way of building trust and fostering empathy with your targeted audience. Before there was a company, there was an idea. Communicating your brand identity.

Sales Hiring 64

Sales Hiring Sales Recruiting Company Culture Social Media 64

Chart Mogul

APRIL 15, 2020

But, as the most experienced video companies in the market will tell you, a great culture video can be so much more than just that! . A culture video is an effective way of building trust and fostering empathy with your targeted audience. Before there was a company, there was an idea. Communicating your brand identity.

Sales Hiring 52

Sales Hiring Sales Recruiting Company Culture Sales 52

Intercom, Inc.

AUGUST 6, 2019

But when you’re free to solve problems at an organizational level, empowered to shape and evolve culture and processes, your impact can grow exponentially. Being a brand ambassador. Interviewing. Getting involved in interviewing candidates is perhaps the most obvious and direct way a product engineer can help out with hiring.

Software Review 166

Software Review Engineering Technical Review Interviewing 166

SaaStr

MAY 15, 2020

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Below, we’ve shared the transcript of Harry’s interview with Bridget or you can jump to the transcript of Michelle’s podcast. Harry Stebbings.

Sales Hiring 201

Sales Hiring Scale Technical Review Outsourcing Services 201

SmartKarrot

APRIL 18, 2023

Why Businesses Should Have a Customer Success Team A customer success team can help improve your company’s brand image and boost customer satisfaction and retention rates. 30% Interview results. 10% Perceived company cultural fit. Their input can be instrumental in product improvements or new product development.

Scale 10

Scale Customer Success Scaling Sales Hiring 10

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. minute phone interview. You do whatever you want.

Technical Advisors 164

Technical Advisors Scale Sales Hiring Sales Recruiting 164