User Pilot

JUNE 9, 2023

Are you struggling with segmenting onboarding messages for your customers? This makes it crucial to segment customers based on their common characteristics and personalize the experience for each segment. So let’s check out some ways of segmenting onboarding messages to tailor product communication to individual needs.

Onboarding 94

Onboarding SaaS User Experience Engagement 94

User Pilot

JANUARY 23, 2023

Marketing segmentation comes in handy here. Segmenting customers into groups based on similar traits, allows you to still market highly relevant content to keep them engaged, and do so efficiently. In this article, we cover: How is marketing segmentation used in customer retention? Most common types of customer segmentation.

Market Segmentation 98

Market Segmentation Retention Marketing Software Review 98

Subscription Flow

APRIL 23, 2024

In this blog, we will be looking at Paddle vs Chargebee vs SubscriptionFlow to bring you up to speed on their latest features in 2024, so you can pick the software that serves as the best fit for your subscription-based business. 3. It starts at an affordable $99/year with a flat-rate pricing model based on your business’s revenue.

Payment Solutions 93

Payment Solutions Payments Payment Services SaaS Payments 93

User Pilot

FEBRUARY 4, 2023

Wondering how you can make the most of your growth analytics to boost average revenue per user, and retention, and drive product growth ? Meanwhile, growth analytics is more concerned with overall user behavior , such as average revenue, conversion rates, retention rates, and more. The growth metrics you should be tracking.

Acquisition 98

Acquisition Retention Churn Metrics 98

User Pilot

FEBRUARY 26, 2024

Marketing funnel analysis enables teams to assess the performance of their marketing efforts and choose the best marketing strategies for specific prospect segments. Start building your marketing conversion funnels but creating all product user personas. For each funnel stage, choose relevant metrics.

Marketing 105

Marketing Sales Funnel Forecasting Customer Lifetime Value 105

User Pilot

JANUARY 12, 2023

Looking for behavioral segmentation examples that drive conversions at different customer journey stages? You’ll also learn the best ways and tools to perform behavioral segmentation. You’ll also learn the best ways and tools to perform behavioral segmentation. What is behavioral segmentation?

Software Review 98

Software Review SaaS Engagement Customer Lifetime Value 98

User Pilot

APRIL 3, 2024

TL;DR A resource center provides tailored content to aid users in problem-solving your product. Essential elements of most resource centers include user documentation , video tutorials , FAQs, a search function, a feedback widget , product updates , and AI tools. Publish your resource library and promote it to users using a tooltip.

AI Search 105

AI Search Software Review SaaS AI 105

User Pilot

AUGUST 10, 2023

In this guide, we’ll explore what behavior-based marketing automation is, how you can use behavioral segmentation to appeal to your target audience, and the right tools for the job. Don’t forget about in-app messaging: contextually relevant tooltips triggered by key events can help show your users what to do next.

Product Marketing 98

Product Marketing Marketing Churn Customer Lifetime Value 98

User Pilot

MARCH 26, 2023

TL;DR A conversion funnel is a journey that users take from initial awareness to converting into paying customers. Conversion funnel analysis tracks user behavior and identifies drop-off points to understand customer journeys , areas for improvement, and friction points. In the first week, 100 users signed up for a free trial.

Underperforming Technical Team 98

Underperforming Technical Team User Experience Customer Lifetime Value Retention 98

Totango

DECEMBER 20, 2023

These awards reflect superior engagement and commitment from our users, who continue to highlight and share the key aspects of Totango and our software they find most beneficial. These accolades highlight our product’s user-friendly nature and our team’s relentless efforts to ensure a smooth setup process for our customers.

Software Review 108

Software Review Technical Review User Experience Enterprise 108

User Pilot

MARCH 7, 2023

TL;DR Amplitude is a product analytics tool that turns raw data from user behavior into critical insights. Customer journey visualization lets you analyze user journeys with different levels of precision and examine customer paths. Amplitude is a product analytics tool that helps you turn raw data from users into meaningful insights.

Retention 98

Retention Data Analysis Scale Data 98

User Pilot

NOVEMBER 21, 2023

One such platform is Userpilot, a no-code product growth software for analyzing user behavior and creating personalized user experiences. For example, you can use the Hubspot contact and company data to optimize Pendo’s user segmentation feature. Discover trends in user behavior and the customer lifecycle.

Management 105

Management Software Social Media Trends 105

Subscription Flow

APRIL 18, 2024

Dating apps like Tinder and Bumble, especially in wealthier countries like the US and France, have reached this point where they have become so popular among their potential users that they are now really struggling to find new users. How Important is Subscriber Engagement for Subscription-Based Businesses?

Engagement 94

Engagement Customer Lifetime Value Revenue Subscription 94

User Pilot

FEBRUARY 24, 2023

We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. Appcues allows you to segment your users based on user properties, flow interactions, checklist engagement, and event completion. Appcues analytics: segmentation. Book the demo!

Software Review 98

Software Review Engagement Onboarding Pricing 98

User Pilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? TL;DR Product analytics is the process of collecting and analyzing usage data to get an objective and unbiased picture of user behavior in-app. Segment analysis focuses on common qualities shared by similar users.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

FEBRUARY 26, 2023

TL;DR Mixpanel is a product analytics tool that helps companies measure and optimize user engagement. While Mixpanel helps track user behavior and interaction with products, Google Analytics is great for tracking website traffic and conversions. Drop-off analysis in Mixpanel shows where users get stuck and how to reduce friction.

Software Review 98

Software Review Systems Review Engagement Scale 98

User Pilot

MARCH 17, 2023

Segmenting your customer base can show how each user segment uses your product so you can see if there are any unfilled wants or needs. Grouping customer feedback by positive and negative responses through user sentiment analysis can show you what works. Book a demo to learn more! What are customer needs and wants?

Trends 98

Trends Pricing Onboarding Development 98

User Pilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? Utilizing digital analytics enables them to make data-driven product decisions , and identify user friction and pain points. What’s digital analytics? This could be website data (e.g.,

Data 98

Data Social Media Customer Lifetime Value Acquisition 98

User Pilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Both Pendo and Amplitude offer advanced segmentation features that allow you to group users.

Software Review 98

Software Review Systems Review Underperforming Technical Team Mobile 98

User Pilot

MAY 3, 2023

It enables you to create custom NPS surveys , analyze them, and program follow-up actions based on users’ responses. Thanks to its more extensive customization options, powerful segmentation feature, and robust workflow control, Userpilot is a better alternative for building and analyzing user feedback with surveys.

Software Review 97

Software Review Scale Mobile Onboarding 97

User Pilot

MARCH 16, 2023

With UserGuiding, you can integrate with multiple applications, build easy onboarding flows, create user segments and microsurveys , and analyze feedback. However, the Basic package has strict limitations like only 1 user seat and no custom branding. Cons of UserGuiding The user interface is fairly tricky to navigate.

Pricing 98

Pricing Software Review Technical Review Onboarding 98

User Pilot

JUNE 29, 2022

How many customer segmentation tools are out there? Then how do you determine the best one for customer segmentation analysis to uncover product growth opportunities? Here, we have listed a few popular customer segmentation software options and described their pros and cons. What is a customer segmentation tool?

SaaS Payments 98

SaaS Payments Software Review Payment Solutions Payment Methods 98

User Pilot

OCTOBER 6, 2022

Customer behavior analysis helps you identify the most valuable users and personalize your marketing strategy to reach them. Group your user base into granular customer segments by shared characteristics—jobs to be done, in-app engagement , or user feedback. Hotjar — for recording user behavior in-app.

Payment Solutions 98

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 98

User Pilot

MARCH 21, 2023

For any SaaS owner or product manager, understanding your customers’ daily lives and the user tasks they need to complete to achieve their goals is vital. In this article, we’re going to unpack a repeatable framework for you to analyze user tasks to create successful user experiences. What are user tasks?

User Experience 97

User Experience Interviewing Onboarding SaaS 97

User Pilot

MAY 22, 2023

There are many ways to increase customer loyalty, including: Take advantage of welcome surveys to learn about your users. Segment users based on their in-app activity, JTBDs, and product usage data. Use interactive walkthroughs to show users how your product works and introduce them to new features.

Onboarding 96

Onboarding Social Media Retention Branding 96

User Pilot

APRIL 7, 2023

It is essential to identify the types of survey questions that work best and utilize them to gain insights into user sentiment. In this article, we’ll go through 9 types of survey questions and their examples that can help you get insightful feedback about your products and user experiences. Let’s start!

Scale 96

Scale User Experience Underperforming Technical Team Scaling 96

User Pilot

NOVEMBER 12, 2023

Customer intent helps product teams understand customer needs and build solutions that delight users. How Userpilot can help you act on user intent to drive adoption , engagement, and account expansion. to understand and act on user intent. to understand and act on user intent. Book a demo now to get started.

Scale 105

Scale Underperforming Technical Team Churn Trends 105

User Pilot

MAY 21, 2023

Feature releases make products more useful and valuable for users. New feature ideas come from customer requests, tracking user behavior and their pain points , customer feedback , and your competitors. Always beta-test your features before releasing them to the whole user base. Book the demo to see how!

Underperforming Technical Team 97

Underperforming Technical Team Sales Recruiting Social Media Onboarding 97

User Pilot

JANUARY 27, 2023

The purpose of generative research is to gain a better understanding of user needs and define problems to solve, while evaluative research assesses how successful your current product or feature is. Formative evaluation research sets the baseline for other kinds of evaluative research and assesses user needs. Want to see how?

Management 98

Management Interviewing Data Trends 98

User Pilot

MARCH 13, 2023

There are several key steps: start with a clear goal, build your survey, segment your users and send them relevant surveys, gather data, prioritize and deliver new features, and remember to close the feedback loop to keep your loyal customers happy. Segment users and send them relevant product surveys. How can it help?

Onboarding 98

Onboarding Churn SaaS Management 98

User Pilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Create data-driven product roadmaps.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

User Pilot

JULY 22, 2023

TL;DR Customer behavior is any interaction between a user from the beginning of their customer journey. Customer behavior analytics involves gathering customer data to examine user behaviors and extract valuable insights. Use customer preferences from customer analysis to segment users and deliver a personalized customer experience.

Customer Lifetime Value 98

Customer Lifetime Value Software Review Underperforming Technical Team Trends 98

User Pilot

MARCH 6, 2024

This helps create user personas. To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation. When users adopt the core features, trigger secondary onboarding experiences to introduce more complex functionality. Book the demo! Why the term funnel?

Social Media 104

Social Media Sales Funnel Acquisition Retention 104

User Pilot

AUGUST 10, 2023

Tracking your product’s DAU, WAU, MAU metrics will provide insights into user engagement and how well your tool is performing. TL;DR Active users are those that interact with your platform over a given period. TL;DR Active users are those that interact with your platform over a given period. What are active users?

Metrics 96

Metrics Venture Capital Benchmarks Engagement 96

User Pilot

FEBRUARY 28, 2023

Any product manager should know how to quickly put together a comprehensive customer feedback form: they’re a secret weapon for unlocking deep user insights and gathering quality feedback. It doesn’t skip on any important information and yet takes a short time for the user to fill it. Segment users with Userpilot.

Marketplace as a Service 98

Marketplace as a Service Churn Onboarding Engagement 98

User Pilot

MARCH 9, 2022

How can you harness product usage data to improve user segmentation and boost the growth of your SaaS? This guide will help you get a basic understanding of different types of usage data and how you can use them to improve your product and user experience. You’ll find answers to these questions below.

SaaS Payments 98

SaaS Payments SaaS Payment Solutions User Experience 98

User Pilot

AUGUST 5, 2023

Unlocking the potential of these indifferent users can be a game-changer for your business. Turning the NPS passives into promoters can improve user sentiment , retention rate, and customer loyalty. Using product analytics to monitor user behavior and spot passives. Analyze NPS responses in Userpilot.

Scale 98

Scale Retention User Experience Strategy 98