User Pilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Onboarding process funnel.

SaaS Payments 102

SaaS Payments Payment Services Payment Methods Payment Solutions 102

User Pilot

APRIL 14, 2023

Having an effective SaaS onboarding strategy is essential to user success and, by extension, customer retention. If you don’t make your onboarding flow as streamlined as possible, you could struggle to retain customers in the long run. The product, sales, marketing, and CS teams all play a role in the onboarding concerto.

Onboarding 97

Onboarding Strategy Technical Review Software Review 97

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

User Pilot

APRIL 26, 2023

The best onboarding screens examples have one thing in common – they’re all great doors into the never-ending party that is user onboarding. These screens positively impact users long after they first launch the product by helping them make the most of the product. They help you to: Bring users to the Aha!

Onboarding 95

Onboarding Engagement Education Retention 95

User Pilot

JUNE 12, 2023

Any savvy product manager should have a rock-solid understanding of goal-oriented user onboarding. If you want to brush up on your knowledge of the onboarding process – and how you can keep users engaged and achieving their goals throughout – you’ve come to the right place! Let’s get started.

Onboarding 88

Onboarding SaaS Education Engagement 88

User Pilot

APRIL 29, 2023

App onboarding best practices will boost your first impressions and show what your app can do for your users. But how do you make sure that your users stick around and get the most value out of your product? That’s why you need to follow the best practices to design an engaging onboarding experience that retains users.

Onboarding 96

Onboarding Retention Mobile Engagement 96

User Pilot

MARCH 16, 2023

If you’re a product manager who doesn’t have a firm grasp over your customer onboarding cost, stop right there – you’re putting your business in danger. In this article, we’re going to explore the ‘build vs buy’ argument, and break down what that means for creating a powerful onboarding experience.

Onboarding 96

Onboarding SaaS Engineering Pricing 96

User Pilot

APRIL 28, 2023

User onboarding is no exception. The article explores how you can use AI user onboarding to drive your product success. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. What is AI user onboarding?

Artificial Intelligence 90

Artificial Intelligence AI Onboarding Machine Learning 90

User Pilot

APRIL 21, 2024

TL;DR A conversion path is a step-by-step process that guides prospects. A good conversion path makes the process frictionless. Next, create user personas. A high-converting landing page is tailored for a specific user persona. It’s optimized for mobile users, has a strong headline and CTA, and loads fast.

SaaS Payments 92

SaaS Payments Payment Services Payment Methods Payment Solutions 92

User Pilot

APRIL 27, 2023

If your new users drop off a lot while onboarding, it’s likely because you’re not practicing frictionless customer onboarding. Seamless onboarding flows are game changers. They lead to increased user engagement and activation while helping to retain customers in the long run.

Onboarding 86

Onboarding SaaS Engagement Education 86

User Pilot

FEBRUARY 20, 2023

Wondering how to improve user onboarding and boost customer retention? Your user onboarding strategies must help customers understand your product and obtain value for you to compete favorably and achieve more conversions. Improve your onboarding flow today with Userpilot. What is user onboarding?

Onboarding 94

Onboarding Software Review Mobile Scale 94

User Pilot

MARCH 31, 2023

What user onboarding metrics should you track if you want to evaluate your onboarding processes? We all know that successful onboarding is especially important for SaaS companies since they depend on a subscription-based business model. What is the user onboarding process?

Onboarding 89

Onboarding Metrics Retention Scale 89

User Pilot

JANUARY 31, 2023

Winning new business is critical for any savvy product manager: a new client onboarding checklist template can help you systemize your path to a successful customer onboarding process. Used correctly, this sort of customer onboarding checklist can become an invaluable tool for any product manager.

Onboarding 98

Onboarding Underperforming Technical Team Software Review Technical Review 98

User Pilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. In this article, we unlock the best ChatGPT prompts to elevate your product management process. Create detailed user personas and craft targeted stories for these personas.

ChatGPT 99

ChatGPT Management Underperforming Technical Team Technical Review 99

User Pilot

MAY 2, 2023

All the best onboarding experiences help new users learn about your product and set realistic user expectations for the rest of the customer journey. That said, optimizing the onboarding experience can be hard if you don’t have user onboarding examples to reference. Onboarding experience roadmap.

Onboarding 84

Onboarding SaaS Software Review Engagement 84

User Pilot

MARCH 14, 2024

In the article, we show product managers how to understand how users navigate before getting activated in a SaaS product, how to product analytics to choose the best path to activation, and share 8 tried-and-tested activation strategies. All that is to help you optimize your user journey and boost product adoption.

Onboarding 101

Onboarding Social Media User Experience Engagement 101

User Pilot

MARCH 23, 2023

Contextual onboarding is the best way to keep users engaged with your product. But what are some contextual onboarding examples that could inspire you to implement it? So if you want to learn how to apply contextual onboarding tactics to grow your business, keep reading.

Onboarding 85

Onboarding Engagement Retention Software 85

Totango

DECEMBER 20, 2023

These awards reflect superior engagement and commitment from our users, who continue to highlight and share the key aspects of Totango and our software they find most beneficial. This recognition shines a spotlight on our commitment to offering an easy and efficient implementation process.

Software Review 108

Software Review Technical Review User Experience Enterprise 108

User Pilot

NOVEMBER 22, 2023

TL;DR Conversion rate optimization is the implementation of strategies for users to complete desired actions. The different stages you can implement conversion rate strategies are during a free trial , on blogs, landing pages , pricing pages , and the homepage. Prevent churn via path analysis to optimize areas where users drop off.

SaaS 104

SaaS Retention User Experience Pricing 104

User Pilot

NOVEMBER 5, 2023

Use onboarding surveys to personalize user onboarding and increase the user’s chances of success. Create onboarding checklists for each customer segment to guide them through your product and help them achieve immediate success. One such tool is Userpilot, an excellent onboarding and data collection tool.

Scale 97

Scale Customer Success Scaling SaaS 97

User Pilot

JUNE 9, 2023

What are funnel charts and how to use them to gain insights into user progress along their journeys? TL;DR A funnel chart is a visual representation of data at different stages of a process, like the sales or onboarding process. A funnel chart helps you to track how many users have reached the activation stage.

SaaS 89

SaaS User Experience Onboarding Sales Funnel 89

Sales Hacker

NOVEMBER 10, 2023

” This metric gauges the duration for users to realize the benefits, measuring onboarding efficiency. Measuring “Time to Value”: Quantifiable Benchmark: This metric provides a benchmark for onboarding efficiency. Provide a flawless onboarding experience Not smooth – flawless.

VP of Engineering 93

VP of Engineering Scale Outsourced Development AI 93

User Pilot

FEBRUARY 26, 2024

TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond. Start building your marketing conversion funnels but creating all product user personas. Let's get right into it!

Marketing 101

Marketing Sales Funnel Forecasting Customer Lifetime Value 101

User Pilot

MARCH 6, 2024

This helps create user personas. To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation. When users adopt the core features, trigger secondary onboarding experiences to introduce more complex functionality. Book the demo!

Social Media 95

Social Media Sales Funnel Acquisition Retention 95

User Pilot

MARCH 21, 2023

UserGuiding is a reliable platform that helps businesses optimize user onboarding processes with effective guidance solutions. TL;DR UserGuiding is a cloud-based platform specializing in user onboarding solutions with the necessary features to offer personalized onboarding flows and interactive product tours.

Software Review 97

Software Review Technical Review Onboarding Pricing 97

User Pilot

JUNE 20, 2023

Looking to level up your user onboarding knowledge with onboarding books? An exceptional user onboarding experience can make all the difference for your SaaS company's growth. Onboarding books can offer you the knowledge and insights necessary to craft a remarkable onboarding process.

Onboarding 96

Onboarding VP of Engineering SaaS Consulting 96

Blulogix

MARCH 21, 2024

Crafting an Exceptional Onboarding Experience: Guided Discovery: Ensure new customers are not just welcomed but guided through the early stages of using your service. Tailored onboarding sessions that highlight key features and best practices can significantly impact long-term satisfaction and retention.

B2B 52

B2B Subscription Payment Features Retention 52

User Pilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. In-app messages are used to engage with users as they use the product, while push notifications are used to draw user attention back when they aren’t using the product.

Communication 98

Communication Onboarding User Experience Retention 98

User Pilot

APRIL 20, 2023

To help with this, we’re going to unpack exactly what adoption is, break down the product adoption process, and show you techniques for boosting the adoption rate. Nailing the product adoption process will help boost free-to-paid conversion rates , improve customer retention , and boost customer loyalty. Let’s go!

Customer Lifetime Value 83

Customer Lifetime Value Onboarding Retention Innovation 83

User Pilot

JANUARY 31, 2023

In this comprehensive guide, we’ll break down underlying customer activation strategies and actionable strategies, specific onboarding tools , and techniques, and tangible examples to learn from. Define specific activation points for individual user groups. All of that will help you nail customer activation in your own SaaS.

Strategy 98

Strategy SaaS Software Review Onboarding 98

User Pilot

APRIL 22, 2024

In this article, we break down the concept of the marketing funnel and share examples of practical strategies to give you a better idea of how it helps with user engagement. Provide support and relevant information during onboarding using components such as in-app guidance , tooltips , gamification , etc. Product webinars.

Strategy 52

Strategy Marketing SaaS Sales Funnel 52

User Pilot

JANUARY 8, 2024

A product adoption dashboard helps you visualize key adoption metrics so you can make data-driven decisions and boost user engagement. TL;DR A product adoption dashboard tracks and displays key metrics related to how users engage with your product. Understand how users adopt new features. Identify and optimize your key features.

Metrics 101

Metrics Customer Lifetime Value Engagement Onboarding 101

User Pilot

MARCH 15, 2024

How to conduct user data analysis? TL;DR Data-driven analytics describes the process of collecting, analyzing , and interpreting customer data to help organizations make better-informed product and strategic business decisions. In-app surveys are the most reliable way to collect user sentiment feedback. Why is it important?

Data 95

Data Data Analysis SaaS Software Review 95

ChurnZero

DECEMBER 27, 2019

I f ChurnZero were to release a greatest hits compilation of our top content, milestones, and life events in 2019, this blog post would be it. With over 70+ published blogs this year, we whittled down our list to the ten most popular posts from the ChurnZero team and friends. . Top 10 Blog Posts from 2019 .

Technical Review 64

Technical Review Software Review Churn Customer Success 64

User Pilot

MARCH 31, 2023

Optimizing the user onboarding flow is always a key SaaS business goal. That being said, it can be difficult to improve the user’s experience if you don’t follow the onboarding flow best practices that this guide will go over! What is the onboarding flow process?

Onboarding 98

Onboarding Churn Retention Engagement 98

User Pilot

FEBRUARY 20, 2023

The trickiest but most rewarding stage of the customer journey is user onboarding. If you make a good first impression with new users, you’ll make the rest of the process easier for your customer success team and reduce churn in the process. What is a user onboarding email?

Onboarding 96

Onboarding SaaS Churn Education 96

User Pilot

JANUARY 26, 2024

TL;DR Product-led content marketing is a strategy that relies on content that shows users how to use the product to deal with their pain points. Product-led content comes in different formats, including videos , case studies , blog posts, research reports, checklists , newsletters , and social media posts.

Content Marketing 52

Content Marketing Marketing Social Media Education 52