Totango

JANUARY 3, 2024

Allow us to reintroduce ourselves Totango is customer success software businesses can’t outgrow, providing unlimited scalability and unmatched time to value to help cross-functional enterprise teams drive productivity , retention , and expansion. These behaviors will guide our strategy as we continue to evolve and innovate.

Software Review 115

Software Review Scale Customer Success Innovation 115

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

User Pilot

MAY 3, 2023

Any savvy product manager should be looking at how they can leverage software usage analytics to make more informed decisions and boost product growth. In this article, we’re going to unpack exactly what usage analytics is, why you should care about it, how to use it in your product, and the best tools for the job.

Software 93

Software Management User Experience Metrics 93

CloudGeometry

MARCH 22, 2022

We begin by taking stock of three foundational dimensions: (1) User Model , (2) Monetization , and (3) Measurement. In this blog series, we explore how these three dimensions figure into key technical recommendations which enable scale in pursuit of SaaS business growth. It makes no difference to anyone but you.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

CustomerSuccessBox

SEPTEMBER 20, 2021

Let’s look at the top customer success blogs. CustomerSuccessBox is an outcome-driven Customer Success software for B2B SaaS, which helps maximize retention, drive product adoption, and grow revenue for your B2B SaaS. As well as their actionable customer success platform they provide a widely respected blog. Intercom Blog.

Customer Success 64

Customer Success Underperforming Technical Team Consulting Software Review 64

User Pilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We finish with an overview of product analytics tools that your team can benefit from. We finish with an overview of product analytics tools that your team can benefit from. What is product analytics?

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. There's certainly a lot of buzz about their analytics in the onboarding world at the moment. We previously discussed them in our blog post about Pendo here. The question is: do the analytics features offered by Pendo live up to the hype?

Software Review 98

Software Review Systems Review Onboarding Retention 98

User Pilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Software Review 98

Software Review Software Management Azure 98

User Pilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. We also look at various tools that can help you harness the power of analytics to drive your product growth. What is product data analytics?

Data 88

Data User Experience Churn Retention 88

User Pilot

FEBRUARY 3, 2023

TLDR; Customer analysis is the act of researching and analyzing customers to gather a complete profile of them and their behavior. Leverage product analytics to do a customer behavior analysis and get a better understanding of how customers interact with your product. You can then build segments and create user personas.

Software Review 98

Software Review Social Media Underperforming Technical Team Interviewing 98

User Pilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. What is digital analytics?

Data 98

Data Social Media Customer Lifetime Value Acquisition 98

User Pilot

AUGUST 10, 2023

In a dynamic and fast-evolving world, understanding where you can leverage automation is important: behavioral marketing automation is quickly becoming a valuable skill for product marketing professionals. Without further ado, let’s dive into the world of behavior-based marketing automation! behavioral targeting).

Product Marketing 98

Product Marketing Marketing Churn Customer Lifetime Value 98

User Pilot

MARCH 31, 2023

Analytics vs metrics – how do they differ from each other? Though both are important, analytics and metrics have distinct meanings and purposes in your data analytics process. Understanding the nuances between them is critical to utilize them to improve your feature adoption , customer behavior, etc.

Metrics 98

Metrics Customer Lifetime Value Data Analysis Engagement 98

User Pilot

AUGUST 5, 2023

The actionable insights from the analyses will help you better understand the user journey, improve your company’s bottom line, and optimize the user experience. To collect data for your tracking plan: Gather user data from welcome surveys right in the beginning. Set up custom events to track user activities.

Data 98

Data Customer Lifetime Value Underperforming Technical Team Data Analysis 98

User Pilot

NOVEMBER 12, 2023

Customer intent helps product teams understand customer needs and build solutions that delight users. How Userpilot can help you act on user intent to drive adoption , engagement, and account expansion. to understand and act on user intent. to understand and act on user intent. Book a demo now to get started.

Scale 105

Scale Underperforming Technical Team Churn Trends 105

User Pilot

MAY 14, 2023

TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website. Event tracking provides teams with insights into user behavior so that they can improve the product, its UI, and key metrics like conversion rates. However, only Hotjar offers them in their free plan.

SaaS 98

SaaS Scale Social Media Pricing 98

User Pilot

FEBRUARY 26, 2023

Looking to use Mixpanel Analytics for collecting product growth insights ? Mixpanel Analytics helps you collect and analyze data to gain valuable insights into your product’s growth. Mixpanel has become a popular choice among SaaS companies with its advanced analytics and intuitive interface. What is Mixpanel?

Software Review 98

Software Review Systems Review Engagement Scale 98

Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. Customer retention software has become essential for effective SaaS customer success strategies. Customer retention software automates best practices for maintaining clients, helping you deliver successful outcomes that inspire subscription renewals and repeat business.

Payment Solutions 102

Payment Solutions Payment Methods Retention Software Review 102

User Pilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. Use session recordings , click tracking, feature usage , customer journey interactions, eye tracking, and cohort analysis to understand user behavior.

B2B 98

B2B Underperforming Technical Team B2C Scale 98

User Pilot

APRIL 26, 2023

In this article, we cover: What customer behavior analysis is and why it’s important. There are four types of customer data – user persona data, customer behavior data , customer journey activity data , and customer satisfaction data. You can also track in-app behavior with feature tags, goals, and custom events.

Data 98

Data Data Analysis Software Review SaaS 98

User Pilot

FEBRUARY 6, 2023

If you are wondering how actionable analytics can help you boost product growth in 2023, this post is for you! In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. Let’s get started.

Artificial Intelligence 98

Artificial Intelligence Data Software Review Machine Learning 98

User Pilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. But where do you get started with user segmentation? In this article, we cover: Why user segmentation is essential for product managers. The most common ways to segment users. JBTDs, user roles, etc.). In SaaS, there are free, trial, and paid users.

Management 98

Management Software Review Social Media Onboarding 98

User Pilot

MARCH 9, 2023

After all, you’re getting access to a user onboarding tool with a reputation for quality analytics without having to spend a cent. The plan gives users access to product analytics. This includes unlimited no-code features and page tagging, user segmentation , and behavioral analytics.

Software Review 98

Software Review Technical Review Systems Review Scale 98

User Pilot

FEBRUARY 10, 2023

How can customer intelligence analytics help boost product growth ? Three steps to automate your customer intelligence analytics. Customer intelligence analytics involves collecting customer data and then extracting actionable insights from it. It also helps to forecast customer behavior. Segment disengaged users.

SaaS Payments 98

SaaS Payments Payment Methods Payment Solutions Payment Services 98

User Pilot

OCTOBER 21, 2022

The impact of customer relationship management on your business: More user engagement. 8 customer relationship management examples: Tracking customer behavior. Analytical CRM: This is more technical and mainly focuses on using customer data to improve customer experience. This will lead to an increase in user engagement.

Social Media 98

Social Media Management Scale Communication 98

User Pilot

JULY 31, 2023

It enables businesses to analyze user in-app behavior , collect customer feedback to make data-led decisions, improve user onboarding, and communicate effectively with users. Pendo Guides are in-app experiences that you can use to onboard your users and keep them up to date with releases. What is Pendo?

Underperforming Technical Team 97

Underperforming Technical Team AI Scale Onboarding 97

User Pilot

JUNE 29, 2022

Here, we have listed a few popular customer segmentation software options and described their pros and cons. Customer segmentation tools allow you to segment customers based on shared characteristics such as their in-app behavior, or any other criteria such as the NPS score , completed milestones in the customer journey, etc.

SaaS Payments 98

SaaS Payments Software Review Payment Solutions Payment Methods 98

User Pilot

AUGUST 10, 2023

Tracking your product’s DAU, WAU, MAU metrics will provide insights into user engagement and how well your tool is performing. TL;DR Active users are those that interact with your platform over a given period. TL;DR Active users are those that interact with your platform over a given period. What are active users?

Metrics 96

Metrics Venture Capital Benchmarks Engagement 96

User Pilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Want to see how Userpilot analytics can help you drive your product growth?

Software Review 98

Software Review Systems Review Underperforming Technical Team Mobile 98

User Pilot

JULY 30, 2023

Marketing automation software lets you segment based on shared characteristics and automates various in-app marketing flows. Different types of customer segmentation are: User attribute-based segmentation. Behavioral segmentation. What is marketing automation software? User segmentation in Userpilot.

Scale 98

Scale Marketing Onboarding User Experience 98

User Pilot

APRIL 14, 2023

TL;DR A digital adoption platform is a tool that helps organizations educate their users and employees to help them use the product more efficiently and effectively. Best if they can be personalized for different user segments. Besides these, teams need analytics features to assess their effectiveness and analyze user behavior.

SaaS 98

SaaS Onboarding Pricing Mobile 98

User Pilot

SEPTEMBER 30, 2022

Is there such a thing as analytics for product managers? Data analytics is a must for every team in a SaaS company if you want to make decisions based on data. Product analytics is about collecting and analyzing user interactions across the product to understand what drives product adoption and long-term retention.

Data 98

Data Management Onboarding Metrics 98

User Pilot

AUGUST 6, 2023

TL;DR Marketing automation describes the use of software tools to automate repetitive marketing tasks, like sending emails or scheduling social media content. Effective marketing automation enables teams to deliver personalized experiences for different user segments. Let’s get right to it! Book the demo to see how!

Marketing 98

Marketing SaaS Social Media Onboarding 98

User Pilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Software Review 98

Software Review Outsourcing Services SaaS Sales Hiring 98

Subscription Flow

DECEMBER 20, 2023

They offer software to other companies that can help them with specific needs or urgent problems that they may be facing. In this blog, keeping this context in mind, we will be going over some of the best CRM for B2B SaaS software in order to uncover the factors that have resulted in these software becoming market-leaders in so short a time.

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

User Pilot

MARCH 11, 2022

What is user behavior tracking? In this article, we cover what user analytics means, the right metrics to track, and the best tools in the market right now. After reading this, you will be equipped to track user behavior on your website and app. What is user behavior? And where do you start?

Data 98

Data SaaS User Experience Metrics 98

User Pilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105