CustomerSuccessBox

MAY 18, 2022

Searching for blogs in the arena is getting accessible slowly and it’s time you leverage the essential knowledge these blogs have to offer, to flourish! Here is the list of 10 Customer Success blogs to follow and save in your digital library in 2022! Suggested blog : Account Expansion: If You Want To Grow Fast, Do This….

Customer Success 52

Customer Success Scale Technical Review AI Search 52

User Pilot

NOVEMBER 12, 2023

Customer intent helps product teams understand customer needs and build solutions that delight users. This not only enhances your product's value but also fosters loyalty among your user base. Reduce churn : Customer intent analysis allows you to identify at-risk customers and address their concerns before they churn.

Scale 105

Scale Underperforming Technical Team Churn Trends 105

User Pilot

MARCH 17, 2024

This makes it much easier to extract insights from your analysis compared to looking at mere numbers. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. It needs to display changes and trends in data over time.

Social Media 98

Social Media Data SaaS Scale 98

User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends. Here are the top trends to watch out for.

SaaS Payments 105

SaaS Payments Trends Payment Solutions Payment Methods 105

SaaStr

DECEMBER 10, 2021

a day: Ok 2021 isn’t quite over, but the trends are pretty much set. We tripled the rate of unicorn production in 2021. We tripled the rate of unicorn production in 2021. Maybe 35%-40% could be called SaaS and Cloud, based on this analysis. That’s 1.5 But it’s been jaw-dropping. Will 2022 slow down?

Cloud 341

Cloud Trends SaaS Marketing 341

SaaStr

JUNE 17, 2023

In the ever-evolving landscape of SaaS, Venture Capital, Bootstrapping, and Valuations – understanding market trends and investment patterns is critical. We’ll explain Jason’s take on the recent market fluctuations, highlighting major deals that shaped investment patterns and their effects on valuation trends.

Venture Capital 222

Venture Capital Scale Technical Review Software Review 222

User Pilot

MAY 29, 2023

Reading retention tables is just the tip of the iceberg when analyzing customer retention, and many other beneficial retention analysis alternatives are available. In this article, we’ll go through how to read a retention table and explore different retention analysis alternatives. What is a retention table?

Retention 97

Retention Trends Engagement Churn 97

User Pilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 105

ChatGPT Management Underperforming Technical Team Technical Review 105

Intercom, Inc.

JUNE 14, 2022

Customer cohort analysis is the act of segmenting customers into groups based on their shared characteristics, and then analyzing those groups to gather targeted insights on their behaviors and actions. Why perform a customer cohort analysis?

Onboarding 118

Onboarding Retention Trends Engagement 118

User Pilot

JUNE 19, 2023

What is cohort retention analysis? TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. Teams use cohort retention analysis to evaluate their strategies and analyze long-term user behavior trends to improve customer retention. Let’s get right to it!

Retention 98

Retention Social Media Customer Lifetime Value Acquisition 98

User Pilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Funnel analysis allows you to: Measure company performance. Identify friction areas.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

Blulogix

FEBRUARY 27, 2024

Each blog post in our series has delved into critical aspects of agile monetization, from technological advancements and regulatory considerations to strategic planning and implementation best practices. Read More » Charting the Future: What Are the Emerging Trends in Subscription Billing and Monetization?

AI Search 88

AI Search Machine Learning Artificial Intelligence Blockchain 88

User Pilot

JULY 22, 2023

Customer behavior analysis helps you to understand what goes on in your customer’s head and respond to it to help with product growth. This comprehensive guide will provide you with practical steps and expert strategies to conduct a thorough customer behavior analysis. Let’s get started! What is consumer behavior?

Customer Lifetime Value 98

Customer Lifetime Value Software Review Underperforming Technical Team Trends 98

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

SaaStr

FEBRUARY 7, 2024

Sales-assisted, product-led growth strategies that close Enterprise leads. How to use community as a driver of product-led growth. They do a lot of predictive analysis to categorize TAM and prioritize their resources. First, they built a product advocates team instead of a traditional inbound SDR team. No humans involved.

Scale 233

Scale Sales Hiring Strategy Marketing 233

User Pilot

MARCH 17, 2023

Your product needs to serve your customers, and a customer needs and wants analysis helps to ensure you are addressing all customer pain points. These insights can inform your product development and keep a pulse on any changes in your customer’s needs and wants. Book a demo to learn more!

Trends 98

Trends Pricing Onboarding Development 98

User Pilot

MAY 31, 2023

Wondering how to unlock the full potential of your survey data and if survey data analysis will be of any help? The sheer volume of data generated can quickly become overwhelming, and this is where survey data analysis can help you. Quantitative data is numerical data or information you can easily measure for analysis.

Data Analysis 98

Data Analysis Scaling Artificial Intelligence Data 98

User Pilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track.

Data 88

Data User Experience Churn Retention 88

User Pilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. Their overall satisfaction level with your product. The most critical features and functionalities of the product.

B2B 98

B2B Underperforming Technical Team B2C Scale 98

User Pilot

APRIL 26, 2023

In this article, we cover: What customer behavior analysis is and why it’s important. TLDR; Customer data analysis is the process of collecting and analyzing data to identify trends and better understand customers. Userpilot is the best customer data platform for SaaS with powerful features that make analysis easy.

Data 98

Data Data Analysis Software Review SaaS 98

User Pilot

AUGUST 30, 2023

Your proactive customer support demonstrates how much you care about your customer and persuades more customers to stick with your product or service. Conducting engagement funnel analysis to spot frictions and eliminate them. Tracking customer interactions to understand user behavior and identify common trends.

Customer Lifetime Value 104

Customer Lifetime Value Customer Support AI Onboarding 104

User Pilot

MARCH 7, 2023

Do you want to get product growth insights but are unsure whether to use Amplitude analytics or not? Amplitude is one of the best data analysis solutions to help you make data-driven decisions and grow your business. TL;DR Amplitude is a product analytics tool that turns raw data from user behavior into critical insights.

Retention 98

Retention Data Analysis Scale Data 98

User Pilot

OCTOBER 18, 2022

How can user analysis help you drive product growth and reduce churn? With user analysis, you can derive invaluable insights into user behavior and identify: Roadblocks that impair customer retention. Unmet customers’ needs to inform your product roadmap. Customer analysis involves six steps: 1.

User Experience 98

User Experience Underperforming Technical Team Churn Retention 98

SaaStr

DECEMBER 26, 2022

In this session, she shares insights and trends from research conducted this year that can help software buyers and sellers make smarter decisions about software and the market. . Another exciting trend is that more products are being bought than ever before. Next year is forecasted to be even more bullish.

Software Review 197

Software Review Software Azure Cloud 197

User Pilot

OCTOBER 6, 2022

In this piece, we’ll cover everything you need to know about customer behavior analysis. Read on to unlock product growth opportunities! Customer behavior analysis aims to track, gauge and analyze the behavior of existing customers. Examine each segment to identify trends and create a customer persona.

Payment Solutions 98

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 98

User Pilot

MARCH 31, 2023

TL;DR Metrics measure and evaluate the performance of your product or company. Analytics collects and analyzes data to understand customer engagement with your products. Tracking in-app user behavior and analyzing feature usage with heatmaps can help you analyze metrics related to your product. What are metrics in SaaS?

Metrics 98

Metrics Customer Lifetime Value Data Analysis Engagement 98

User Pilot

AUGUST 5, 2023

Are your NPS passives holding your product or service’s growth back? NPS (Net Promoter Score) passives are customers who have moderate feedback about your product but are not enthusiastic supporters. Passives give a score of 7 – 8 and are moderately satisfied with your product but lack the passion of the promoters.

Scale 98

Scale Retention User Experience Strategy 98

User Pilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Roadmaps are a new Pendo feature for communicating and sharing product vision.

Underperforming Technical Team 97

Underperforming Technical Team AI Scale Onboarding 97

User Pilot

SEPTEMBER 30, 2022

Is there such a thing as analytics for product managers? This article explicitly explains what metrics are essential to product management teams and how to collect the data. Product analytics is about collecting and analyzing user interactions across the product to understand what drives product adoption and long-term retention.

Data 98

Data Management Onboarding Metrics 98

Buffer Resources

DECEMBER 12, 2023

Since the first blog post was published and the first YouTube video was posted, content creation has evolved rapidly. I think of systems as part of the broader PARTS model of becoming a creator (Product, Audience, Revenue, Trust, Systems) as created by Jay Clouse). Why are systems so crucial in content creation?

Systems Review 106

Systems Review Social Media Technical Review Scale 106

Tom Tunguz

JULY 1, 2013

Each of the posts of a blog continues to attract traffic from SEO and social channels long after it has been published. Below is a chart of the 9 most popular posts in the last 12 month on this blog. It is scaled to eliminate the peaks to better show how page views on these posts trend with time.

Content Marketing 100

Content Marketing Data Social Media Marketing 100

Blulogix

FEBRUARY 15, 2024

How to Harness the Power of Digital Market Dynamics for Product Innovation By BluLogix Team Innovating Subscription Offerings in the Agile Digital Landscape The digital marketplace is an ever-evolving ecosystem, characterized by rapid changes in technology, consumer behavior, and competitive landscapes.

Innovation 52

Innovation Marketplace as a Service Tiered subscription models AI Search 52

User Pilot

JANUARY 30, 2023

You’ll learn customer behavior patterns at each customer’s journey stage to spot product growth insights and improve customer satisfaction. TL;DR Customer behavior analytics is an in-depth analysis of user interactions within your product that helps SaaS companies understand customer preferences and locate friction points.

Customer Lifetime Value 98

Customer Lifetime Value Software Review Retention Churn 98

User Pilot

JULY 31, 2023

What does a product marketing manager (PMM) do? Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding.

Product Marketing 98

Product Marketing Management Marketing Customer Lifetime Value 98

User Pilot

JUNE 26, 2023

It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty. CSAT surveys measure overall customer satisfaction with the product or feature. The question the NPS survey asks is ‘On a scale of 0-10, how likely are you to recommend the product to your friends/colleagues?’

Systems Review 98

Systems Review Social Media Technical Review Software Review 98

Totango

OCTOBER 18, 2023

Totango, customer success software your business can’t outgrow, provides unlimited scalability and unmatched time to value that helps cross-functional enterprise teams drive productivity, retention, and expansion. vital business trends) and externally (i.e., customer health).

Business 102

Business Software Review Technical Review Retention 102

User Pilot

NOVEMBER 5, 2023

Wondering how to scale customer success in SaaS and drive product growth ? Create onboarding checklists for each customer segment to guide them through your product and help them achieve immediate success. This is exactly what Notion does to make its product easier to use for new sign-ups. to help solve customer issues.

Scale 104

Scale Customer Success Scaling SaaS 104