User Pilot

JANUARY 31, 2023

Winning new business is critical for any savvy product manager: a new client onboarding checklist template can help you systemize your path to a successful customer onboarding process. Used correctly, this sort of customer onboarding checklist can become an invaluable tool for any product manager. Ready to get started?

Onboarding 98

Onboarding Underperforming Technical Team Software Review Technical Review 98

User Pilot

DECEMBER 1, 2021

When working with SaaS products, a constant task you’ll find yourself obsessed with is how to increase user adoption. User adoption is how you measure how much of your product the user is regularly using. The more features they use, the more value they get from your product, and the higher retention and user adoption rate.

SaaS Payments 98

SaaS Payments Payment Solutions Payment Services Payment Features 98

SaaStr

JANUARY 25, 2021

I thought updating that list would create a useful checklist for things not to do in SaaS in the early days … since they are all avoidable. – Launching Too Early. . – Launching Too Early. But we should have made the product better and waited 3-5 more months before public launch.

Sales Recruiting 271

Sales Recruiting Sales Hiring Scale SaaS 271

User Pilot

MARCH 21, 2023

For any SaaS owner or product manager, understanding your customers’ daily lives and the user tasks they need to complete to achieve their goals is vital. User task analysis describes the process of observing users, building base knowledge about the actions they take within your product, and analyzing how they contribute toward goals.

User Experience 97

User Experience Interviewing Onboarding SaaS 97

User Pilot

JUNE 19, 2023

TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. Acquisition cohorts divide users based on when they started using the product. Tracking product usage of retained users over time enables teams to identify successful user behaviors. Let’s look into them in detail.

Retention 98

Retention Social Media Customer Lifetime Value Acquisition 98

Buffer Resources

SEPTEMBER 20, 2023

What really helps me is making a checklist for my social media activities. Today, I’m happy to share with you all the tasks I have on my daily, weekly, and monthly checklists at Buffer and explain how I’m working on these tasks. As you might see in the below checklists, there’s lots to do!

Social Media 110

Social Media Branding Engagement Benchmarks 110

User Pilot

JUNE 9, 2023

So let’s check out some ways of segmenting onboarding messages to tailor product communication to individual needs. Tracking product milestones, such as user activation and adoption, lets you see how customers advance in the user journey. You can also create multiple types of microsurveys to collect customer feedback.

Onboarding 94

Onboarding SaaS User Experience Engagement 94

User Pilot

JUNE 28, 2023

Sked Social tripled its conversion rate with an onboarding checklist. Kontentino increased user activation by 10% with an interactive walkthrough + onboarding checklist. Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

The Marketing & Growth Hacking Publication

APRIL 1, 2019

13 Secrets (not really) For Increasing Exposure And Conversions With An Expert Blog! Blogging is a great way to increase your brand’s exposure. By offering consumers engaging, entertaining, and educational blog posts, you’re establishing yourself as an authority in their eyes. Document blogging goals. It’s motivating.

Social Media 49

Social Media Business Growth Hacking Entertainment 49

User Pilot

JULY 14, 2022

We’ll start by looking at what user onboarding is, then look at why minimal viable onboarding is valuable, and finally how to implement it in your product. Minimum viable onboarding doesn’t just mean launching a basic product tour (long-winded, not targeted, not engaging). Ready to get started? Let’s dive in!

Onboarding 98

Onboarding User Experience Marketplace as a Service Social Media 98

User Pilot

MARCH 9, 2022

Product communication through in-app messaging is crucial, as it can influence user behavior or promote a new feature. Onboarding checklists and other types of in-app messages can reduce the time between a user signing up and them having their AHA moment. Retention: ensuring that users continue to engage with your product long-term.

Engagement 98

Engagement Customer Lifetime Value SaaS Onboarding 98

Andreessen Horowitz

OCTOBER 17, 2023

We hear a lot of discussion around the best practices for launching a mobile game, and one particular topic that often comes up is: whether or not to do a soft launch. And if you do soft launch, how can you tell if your game will be successful? What’s a Soft Launch? Why is soft launch important to consider?

Mobile 112

Mobile Scale Retention Acquisition 112

User Pilot

MAY 3, 2023

TL;DR Pendo onboarding is a set of features you can use to help your users experience product value and become competent users. Finally, create and launch your flows. To onboard users, you can use a range of UX patterns : tooltips , lightboxes, banners , walkthroughs , and checklists. Make sure to track their effectiveness.

Software Review 98

Software Review Onboarding Pricing Engagement 98

User Pilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? TL;DR A digital adoption platform is a tool that helps organizations educate their users and employees to help them use the product more efficiently and effectively. moment and adopt the product.

SaaS 98

SaaS Onboarding Pricing Mobile 98

User Pilot

AUGUST 6, 2023

Your marketing automation tool can help you score and qualify leads based on their activity inside the product. An example of automated in-app onboarding could be triggering personalized onboarding walkthroughs or checklists based on welcome survey responses. Marketing automation: onboarding checklists. for every $ invested.

Marketing 98

Marketing SaaS Social Media Onboarding 98

User Pilot

MAY 16, 2022

Product-led onboarding is something of a revolution in the SaaS industry. In this article, we’re going to break down what product-led onboarding is and how product teams can implement it effectively to drive customer success. That’s a surefire sign of a product-led company. What is product-led onboarding?

Onboarding 98

Onboarding Customer Success Scale Strategy 98

User Pilot

FEBRUARY 28, 2023

In this article, we cover 14 actionable strategies and discuss how using product analytics can help enhance the success of each one. TL;DR User adoption happens when users learn how to use a product and discover its value. An effective adoption strategy involves setting goals, implementing product education , and measuring success.

Strategy 98

Strategy Software Review Business SaaS 98

User Pilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? Driving users toward activation with checklists. Launching customer retention programs that reward loyal customers. Then you are in the right place! Let’s get right into it! What is customer retention?

Retention 97

Retention Strategy Management Churn 97

User Pilot

FEBRUARY 24, 2023

Are you wondering if Appcues offers the right analytics functionality for your product? We also show you how it stacks against Userpilot analytics in case you’re considering alternative products as well. Appcues allows you to segment your users based on user properties, flow interactions, checklist engagement, and event completion.

Software Review 98

Software Review Engagement Onboarding Pricing 98

User Pilot

FEBRUARY 7, 2023

Helping your users to experience value should be your primary objective as a SaaS owner or a product manager: creating an onboarding tutorial can be one of the most effective tools to help you get the job done. User onboarding is a critical concept to grasp for any professional product person. What is user onboarding?

Onboarding 98

Onboarding SaaS Mobile Education 98

User Pilot

JANUARY 31, 2023

Do you want to track product launch success with relevant KPIs and metrics but don’t know where to start? Product launch metrics provide valuable insights that you can use to improve your product and increase product growth. What is a product launch? What are the phases of a product launch?

Metrics 98

Metrics Scale Software Review Retention 98

User Pilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. It’s also more difficult to use for user onboarding, doesn't offer checklists or resource center. Intercom offers literally just the simplest linear product tour + emails. Userpilot doesn’t offer that.

Underperforming Technical Team 105

Underperforming Technical Team Software Review Onboarding Enterprise 105

User Pilot

JUNE 5, 2023

What is a product-market fit survey ? TL;DR The product-market fit (PMF) survey helps a business measure if its product meets market demand and if it’s good enough that users are ready to pay for it. If the PMF score is above 40, you’ve achieved the product-market fit. What is a product-market fit survey?

Product Marketing 98

Product Marketing Engagement Marketing Onboarding 98

User Pilot

MARCH 9, 2023

Before you rush into creating a product thinking people will love it, it pays to perform a product-market fit analysis. You want to be sure there is a demand for your product, so you don’t have to suffer the embarrassment of a massive flop. Successful product-market fit examples include Userpilot, Slack, and Dropbox.

Product Marketing 98

Product Marketing Marketing Management Social Media 98

User Pilot

MARCH 31, 2023

15% is a good free trial conversion rate for SaaS products. Here’s how to create a successful free-to-paid strategy: Prioritize top features in your free trials based on product usage data. Use checklists to prompt users to complete key actions and offer in-app guidance to help them achieve success.

Strategy 98

Strategy SaaS Payments Payment Solutions Payment Methods 98

User Pilot

JUNE 20, 2023

Cultivating user trust is critical to the success of any long-term product strategy. TL;DR User trust is a form of faith users have that your product or service will match their needs without compromise. When users trust your product, they’re more likely to stick around and become loyal customers who attract other customers.

Payment Methods 98

Payment Methods SaaS Payments Strategy Payment Services 98

User Pilot

JANUARY 29, 2023

What do good product experience examples have in common? In the era of unprecedented customer power, good customer experience is the key to successful product growth. This article considers what product experience is. Good product experience is a key part of the product-led growth approach.

Business 98

Business Social Media Underperforming Technical Team Onboarding 98

User Pilot

JANUARY 30, 2023

Product adoption is crucial for the success of SaaS companies because it secures users to be long-term customers. But what are some product adoption examples you can learn from? That's why we've compiled multiple examples of successful companies nailing product adoption across the entire user journey. Evaluation.

Technical Review 98

Technical Review Software Review Underperforming Technical Team Education 98

User Pilot

JULY 30, 2023

You should put more focus on acquisition than retention when you’re launching new features /products or aiming to expand your customer base, or when the market share or churn rate is low. The higher the customer retention rates, the more customers are satisfied with your product, and vice versa. Click tracking.

Acquisition 98

Acquisition Retention Customer Lifetime Value User Experience 98

User Pilot

APRIL 20, 2023

Improving product adoption is a pivotal part of any product manager’s job. To help with this, we’re going to unpack exactly what adoption is, break down the product adoption process, and show you techniques for boosting the adoption rate. What is product adoption? Why is measuring product adoption important?

Customer Lifetime Value 95

Customer Lifetime Value Onboarding Retention Innovation 95

User Pilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Roadmaps are a new Pendo feature for communicating and sharing product vision.

Underperforming Technical Team 97

Underperforming Technical Team AI Scale Onboarding 97

User Pilot

OCTOBER 31, 2022

Looking for the right product engagement metrics to track and see how well users are interacting with your product? As a product manager, you need to track product engagement metrics as it allows you to measure user engagement and find ways to deliver more value to your daily active users. Ready to get started?

Engagement 98

Engagement Metrics Strategy Churn 98

Incredo

OCTOBER 8, 2019

Existing customers are 4-5x more likely to repurchase, refer your product and forgive your mistakes ( source ). No, we don’t say that product, team or business model don’t matter. Include videos, infographics, checklists alongside blog articles, guides, and eBooks. And the list goes on.

Acquisition 148

Acquisition Strategy Technical Review SaaS 148

User Pilot

OCTOBER 31, 2023

Onboarding is vitally important for any SaaS owner or product manager. Taking users through your product or service using an onboarding call is a pretty standard part of the customer onboarding process. In this blog, we’ll explore the differences between the two methods – and when it makes sense to use both.

Onboarding 105

Onboarding Scale Customer Success Scaling 105

User Pilot

APRIL 29, 2022

A customer onboarding specialist is the one who ensures that the customer has a successful experience with the product or service from the very beginning. Once you have hired an onboarding specialist , introduce them to every part of your product and make sure they have the decent product knowledge to be able to solve technical problems.

Onboarding 98

Onboarding Underperforming Technical Team Interviewing Benchmarks 98

Incredo

OCTOBER 8, 2019

Existing customers are 4-5x more likely to repurchase, refer your product and forgive your mistakes ( source ). No, we don’t say that product, team or business model don’t matter. Include videos, infographics, checklists alongside blog articles, guides, and eBooks. And the list goes on.

Acquisition 134

Acquisition Strategy Technical Review SaaS 134

User Pilot

MAY 3, 2023

Intercom surveys were introduced about a year ago to help product and support managers capture customer feedback insights. A multi-faceted tool, Intercom hopes its latest addition will help product managers better collect customer feedback and capture customer insights that drive results. What is Intercom? Intercom survey.

Software Review 97

Software Review Scale Mobile Onboarding 97