SaaStr

JANUARY 23, 2025

Look for an innovative enterprise customer who: Is willing to be a development partner Has clear needs you can solve today Will give you access to testing environments Can help shape your roadmap The goal isn’t to build custom features – it’s to deeply understand enterprise requirements and bake them into your core product.

Enterprise 244

Enterprise Sales Hiring Scale Outsourced Development 244

SaaStr

MAY 27, 2025

International Developer Talent Is Reshaping SaaS Economics The Surprise : About 60% of companies already outsource app development , and India is expected to overtake the US in number of developers by 2030. US developer salaries are showing signs of weakening.

Outsourcing Services 161

Outsourcing Services Venture Capital Outsourced Development Data 161

SaaStr

APRIL 28, 2025

The SaaStr AI is already one release away from being able to automatically send contracts for simple sponsorship deals rather than just connecting prospects with sales reps. Companies will need to develop clearer pricing tiers, transparent discount structures, and simplified proposals. The AI needs clear rules about what it can offer.

AI 234

AI Underperforming Technical Team Sales Technical Review 234

SaaStr

OCTOBER 24, 2022

Developers act, think, and behave differently than your average customer. As an API-first company, WorkOS focuses on selling primarily to developers. Doing Business with Developers. Developers haven’t typically been the buyers in enterprise software, so why should you build for developers?

Outsourced Development 207

Outsourced Development Underperforming Technical Team Development Part-Time VPE 207

Predictable Revenue

NOVEMBER 2, 2022

Rick Pizzoli joins the Predictable Revenue podcast to share his top lessons from sales outsourcing and what he’s learned from 20 years in the B2B sales industry. The post Lessons Learned From 20 Years Running a Sales Outsourcing in Europe appeared first on Predictable Revenue.

Sales Outsourcing 147

Sales Outsourcing Outsourced Development Sales B2B 147

SaaStr

APRIL 6, 2025

4 Unexpected Learnings from Databricks’ Sales Growth Machine Calendar scraping reveals top performers spend disproportionate time on new prospects – Databricks uses calendar data to track how their best AEs allocate time, discovering that overachievers focus on prospect development over existing accounts.

Scale 186

Scale Sales Hiring Sales Outsourced Development 186

SaaStr

MARCH 31, 2021

It was founded way back in 2005 as an outsourcing company, then developed Windows software to automate scripts and more, and turned this into a powerhouse for automating complex functions integrating Cloud and on-prem. 2005: Started as a tech outsourcing company. And then after a decade … it started to come together.

Outsourcing Services 362

Outsourcing Services Outsourced Development Payment Features Cloud 362

SaaStr

JUNE 4, 2025

Your sales reps are drowning in tasks that have nothing to do with selling: Data entry and CRM hygiene Proposal generation and customization Meeting scheduling and follow-up coordination Lead qualification and research Activity logging and reporting Contract management and renewal tracking All necessary. All time-consuming.

Scale 231

Scale AI Underperforming Technical Team Sales 231

SaaStr

MARCH 23, 2025

Their product is generating an impressive 45% of developers’ code on average. Beyond their code assistant, they’ve developed Windsurf AI, an agentic IDE allowing non-technical users to build applications – accelerating productivity even further. The 5 Key Elements of Codeium’s GTM Scaling Playbook 1. .”

Sales Recruiting 218

Sales Recruiting Sales Hiring Scale AI 218

Tom Tunguz

MARCH 24, 2020

I’m struggling to find the link now, but if I do, I will update this blog post with it. We already do this today for software with contract values at $50k. But the US has the potential to increase grocery delivery 5x if we look to other developed nations as a proxy for long-term adoption. Could we do it at $500k or $5M?

Software Review 361

Software Review Technical Review Entertainment Outsourced Development 361

Intercom, Inc.

FEBRUARY 26, 2018

are making it easier and faster for software developers to develop complex software applications atop this infrastructure. What took you months to ideate, design and develop can now be copied in days or weeks thanks to these new tools. Outsource Undifferentiated Heavy Lifting. Outsource undifferentiated heavy lifting.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

JULY 15, 2022

You could watch it on YouTube or search on SaaStr on the blog about how ClickUp leveraged it. So a bit of a rambling answer, but I’ve never seen great, even just a great blog, done once a week, not work. But I almost never see mediocre outsource SEO really work for B2B. That’s a great example. So, thanks man.

Scale 286

Scale Outsourcing Services Sales Hiring VP of Engineering 286

SaaStr

MAY 9, 2025

To fully rebuild trust, they need to: Maintain this new momentum with regular meaningful updates Improve their core platform stability issues Revamp their customer support processes Demonstrate they’ve truly changed their approach to product development But we’re back. Six weeks later, they renewed with us instead.”

Social Media 161

Social Media Outsourced Development Interviewing Retention 161

Predictable Revenue

SEPTEMBER 9, 2022

Yoav Susz joins the Predictable Revenue podcast to discuss how contract management can shorten the outbound sales cycle and provide a better customer experience. The post How Contracts Can Put The Wind In Everyone’s Sales appeared first on Predictable Revenue.

Outsourced Development 147

Outsourced Development Sales Revenue Management 147

SaaStr

MARCH 24, 2021

Contracting. If the prospect accepts, they sign a contract and the deal is won. 5 tips for developing a sales process for your startup. Sponsored blog post brought to you by Zendesk for Startups. Prospect reviews the proposal internally, and if desired, terms can be negotiated. Look to the future.

Sales Hiring 312

Sales Hiring Startup Sales Outsourced Development 312

SaaStr

JUNE 21, 2024

1: Don’t Outsource Recruiting Founders and sales leaders often ask Sam, “Which external recruiting firm do you recommend for sourcing and hiring sales leaders, AEs, or whatever the hire-of-the-day is?” So much effort goes into developing a product for a new product launch. They were everywhere on social that day.

Sales Recruiting 283

Sales Recruiting Sales Hiring Scale Outsourced Development 283

SaaStr

APRIL 15, 2025

With 17 years of venture capital experience, Ethan began his career in consumer investing before pivoting to B2B, where he developed particular expertise in developer platforms and B2B software. Focus on the right metrics : Be transparent about your key metrics rather than relying on vanity numbers.

Technical Review 152

Technical Review Venture Capital Outsourced Development AI 152

Nimble - Sales

JANUARY 5, 2021

The industry is as exciting to be part of as it is ridden with all sorts of challenges, big and small, including lack of skilled talent, cybersecurity issues, lack of agility, outsourcing […]. The post CRM For IT Industry: Software Developers, Cloud Engineers, and More appeared first on Nimble Blog.

Cloud Engineering 118

Cloud Engineering Software Development Outsourced Development Engineering 118

Intercom, Inc.

APRIL 30, 2020

” We’ve also chatted with many service providers – think agencies, business process outsourcers, systems integrators, and consultancies – who are keen to help their clients use Intercom to connect with their customers. . “These apps reach over 30,000 Intercom customers who installed apps more than 100,000 times last year alone.”

Outsourcing Services 223

Outsourcing Services Outsourced Development Consulting Retention 223

SaaStr

FEBRUARY 10, 2025

This inefficiency stemmed from the high costs associated with maintaining sales development representatives (SDRs), customer success managers (CSMs), and account executives. Apollo’s sales-led approach was proving unsustainable, spending one dollar to acquire just eighty cents of revenue.

Scale 151

Scale Scaling Outsourced Development Sales 151

SaaStr

DECEMBER 16, 2022

Outsourcing: If the economics don’t make sense by hiring sales reps in your location, consider outsourcing work overseas until the unit economics work out. Develop impactful messaging to tell your product story and embed that into your outbound strategy. As a result, the company earned 2-3 times more per customer. “

Outsourcing Services 275

Outsourcing Services Scale Sales Hiring Outsourced Development 275

Tom Tunguz

JUNE 20, 2023

Marketing teams develop a portfolio of different strategies to acquire leads. When I first started to write this blog, I was thrilled with 100 page views. Big Data, DevOps, microservices, AI, data contracts. I think of marketing teams as hedge funds. Some days, content marketing works. What are LLMs? How can I use them?

Marketing 230

Marketing Outsourced Development Artificial Intelligence Machine Learning 230

SaaStr

OCTOBER 21, 2021

You can outsource development. And $10B Notion took years to get to product-market fit. Product-market fit. You do have to eventually get to a minimum sellable product. You have to find a product the market wants to buy. A Minimum Viable Team. You can do a single co-founder startup. No chance without it.

Outsourcing Services 306

Outsourcing Services Outsourced Development Startup Product Marketing 306

SaaStr

MARCH 2, 2022

Use it to develop a hypothesis about what will work and turn it into a data-driven program. You can do this by creating community and developer advocacy teams that enable the community to succeed. The mandate for community and developer relations needs to be about community success and community growth.” – Asawari Samant.

Outsourcing Services 246

Outsourcing Services Scale Outsourced Development Marketing 246

SaaStr

APRIL 18, 2023

You can outsource development. You’re already ahead of 98% of the folks at WeWork and Galvanize if you are 100% committed to doing the time. Product-market fit. You do have to eventually get to a minimum sellable product. You have to find a product the market wants to buy. A Minimum Viable Team. You can do a single co-founder startup.

Outsourcing Services 277

Outsourcing Services Startup Outsourced Development Technology 277

SaaStr

FEBRUARY 7, 2023

with Peter Fernandez, COO & Co-Founder at Sirius Support Innovative businesses, investing, m&a and meeting great people with Paul Evans, EGM, Corporate Development at Xero SaaS distribution for SMBs in the African continent with Karan Bathija, VP, Customer Success at Terragon Limited PLUS 13 more Braindates that are ALREADY FULL!

VP of Engineering 286

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 286

Totango

FEBRUARY 9, 2022

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. First, we’ll review what contract renewal is and what it means to automate the process.

Outsourced Development 100

Outsourced Development Payment Services Payment Solutions Retention 100

SaaStr

MAY 24, 2024

In the early days of SaaS , blogging was a popular form of content creation. However, some of Jason Lemkin’s old blog posts from 7-8 years ago still receive traffic. Insights into Jason’s Content Creation Process Jason updates his old blog posts by refreshing the content and sometimes reposting them.

Sales Hiring 286

Sales Hiring Outsourcing Services Technical Review Scale 286

SaaStr

APRIL 21, 2023

If you outsource a firm or agency and dump cloned content on them and destroy your list, outbound won’t work for you. As with webinars, blog posts, and everything else, this requires consistency. You need a sustained effort of partner marketing, and when done right, it should develop 10% or more of your revenue.

Outsourcing Services 256

Outsourcing Services Scale Outsourced Development Marketing 256

SaaStr

MARCH 30, 2023

RapidAPI is the world’s largest API Hub where millions of developers find and connect to tens of thousands of public APIs. We’re a team of developers, building for developers, based in San Francisco, Tel Aviv, Tallinn, Berlin, and remote locations around the world. Vertice is a tech-enabled SaaS purchasing platform.

Outsourced Development 266

Outsourced Development Acquisition B2B Technology 266

SaaStr

NOVEMBER 30, 2023

But to develop a GTM strategy, you must have Product Market Fit. Significant savings are possible when using a global workforce vs. onshore. Go-to-Market matters because sales and marketing spend remain the biggest proportion of SaaS spend, so honing in on that spend to build an engine and drive growth is paramount.

Scale 269

Scale Sales Hiring Scaling Outsourced Development 269

SaaStr

DECEMBER 27, 2020

For years, many developer-focused companies have migrated customers to fixed-price contracts once API usage hit certain levels, to better look like their B2B SaaS companies and have “repeatable revenue” But in many cases, this just isn’t how folks want to pay for an API. This is a big deal in B2D/API companies.

Scale 339

Scale Outsourced Development SMB Cloud 339

SaaStr

APRIL 9, 2024

This platform lets you do all model training, development, deployment, prompt-tuning, and fine-tuning. Going Higher Up the Stack It’s crucial that you’ve got several different software development kits and APIs that help you embed that AI into specific applications, products, and solutions.

AI 289

AI Outsourcing Services Outsourced Development Government 289

SaaStr

MAY 25, 2020

In your contracts. “Pacakage in extras, all users, projects, features into the price and reduce any hidden costs in contracts. “E contract” — Julie Grieve, CEO CritonHQ. ” — John Thackston, VP Business Development * Founder, SOAR Performance Group. “Simplicity. In everything.

Sales Hiring 342

Sales Hiring Sales Outsourced Development Technical Review 342

SaaStr

FEBRUARY 3, 2021

Okta is one of the more interesting Cloud and SaaS leaders, growing from its early roots as one of several Cloud identity vendors, to the break-out leader, to expanding its product profile to developers and customer identity, and more. Okta has been on a terrific journey with inspirational founders. And really, beyond. That can be smart.

Outsourcing Services 278

Outsourcing Services Outsourced Development Cloud Scaling 278

SaaStr

OCTOBER 14, 2021

And the engine really never stopped running, evolving into a dominant DevOps Platform for software development. We’re getting used to seeing these super-high NRR numbers from the top developer-focused leaders, in many cases because utility pricing often encourages it (see also Datadog, Twilio, etc). 5 Interesting Learnings: #1.

Outsourced Development 66

Outsourced Development Software Development Innovation Cloud 66

Incredo

JULY 8, 2019

The team of software engineers and testers is the main asset of any SaaS company – they develop, test and improve the product so the company can attract more and more interested users. For an established SaaS company expanding on social networks or developing effective customer retention programs may be among the primary goals.

Outsourcing Services 200

Outsourcing Services Scale Outsourced Development Sales Hiring 200