User Pilot

AUGUST 5, 2023

So let’s find out how to create a data tracking plan to collect and analyze all data relevant to your SaaS business. product analytics, customer surveys, etc.) Below is an example of a feature analytics dashboard by Userpilot. Feature analytics dashboard in Userpilot. SMART goals framework. and data points (i.e.,

Data 94

Data Customer Lifetime Value Underperforming Technical Team Data Analysis 94

User Pilot

APRIL 14, 2023

Besides these, teams need analytics features to assess their effectiveness and analyze user behavior. Apart from Pendo and Userpilot , other digital adoption platforms have only basic analytics features. Ideally, you want your tool to also support resource center analytics. What integrations are particularly important?

SaaS 97

SaaS Onboarding Pricing Mobile 97

User Pilot

MAY 31, 2023

Product adoption is key to creating loyal users for your SaaS and it’s important to track it regularly. Tracking these metrics is easiest with a digital adoption and product analytics tool. Mixpanel – product analytics platform Mixpanel is a robust product analytics tool used by organizations across various industries.

Metrics 92

Metrics Customer Lifetime Value Churn Retention 92

User Pilot

JUNE 16, 2022

Are you making the most out of your customer experience analytics? The data you receive from CX analytics enables you to reduce customer churn, increase customer satisfaction and retention , and help you identify the areas for product improvements. What is customer experience analytics? What’s the value of it?

Customer Lifetime Value 98

Customer Lifetime Value Churn Retention User Experience 98

User Pilot

JUNE 29, 2022

Some of the best customer segmentation tools in the market are Userpilot, Baremetrics, Heap, Kissmetrics, Segment, Amplitude, Mixpanel, Piwik PRO, Reveal, and Google Analytics. It helps SaaS companies better understand their customers and address their needs more effectively. What is a customer segmentation tool? Kissmetrics.

SaaS Payments 97

SaaS Payments Software Review Payment Solutions Payment Methods 97

User Pilot

JULY 18, 2023

Product analytics software provides objective insights into user behavior and product performance. Book the Userpilot demo to see how its feedback, analytics , and engagement features can support your product growth. Customization – so that you can set it up for the unique requirements of your SaaS operation.

Software Review 95

Software Review Software Management Azure 95

User Pilot

NOVEMBER 27, 2023

Looking for a good SaaS analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for SaaS analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Heap!

Software Review 52

Software Review Technical Review SaaS Scale 52

User Pilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We finish with an overview of product analytics tools that your team can benefit from. We finish with an overview of product analytics tools that your team can benefit from. What is product analytics?

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

MARCH 29, 2023

What’s digital analytics? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. Are you in?

Data 89

Data Social Media Customer Lifetime Value Acquisition 89

User Pilot

MARCH 9, 2022

How can you harness product usage data to improve user segmentation and boost the growth of your SaaS? There are a lot of tools available for collecting and analyzing product usage data, such as Userpilot , Heap, Fullstory, Mixpanel, or Iteratively. Why is product usage data important for SaaS? What is product usage ?

SaaS Payments 93

SaaS Payments SaaS Payment Solutions User Experience 93

User Pilot

APRIL 29, 2022

A SaaS company needs to hire a client onboarding specialist because they drive customer adoption and retention from the very steps of the user journey. Get your customer onboarding specialists to figure out how to work with different tools , such as Userpilot, Mixpanel, Zendesk, Synthesia. Meaning it works great for SaaS companies.

Onboarding 93

Onboarding Underperforming Technical Team Interviewing Benchmarks 93

User Pilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? Use customer journey maps , application integrations, customer analytics, and CRM tools to collect cross-department insights. Userpilot, Hotjar, and Brand24 are the best tools for data analytics and collecting B2B customer insights.

B2B 93

B2B Underperforming Technical Team B2C Scale 93

User Pilot

MARCH 16, 2023

Even though UserGuiding lets businesses create a resource center and perform product analytics, the main attraction of the platform is its user onboarding flow builder. However, if you want to access more advanced analytics or complex integrations, it will perhaps be better to look into other alternatives.

Pricing 95

Pricing Software Review Technical Review Onboarding 95

User Pilot

MARCH 14, 2023

In SaaS, user segmentation is more granular than customer segmentation : customers are accounts and users are individuals within an account. In SaaS, there are three common user segmentation methods: Value-based segmentation, need-based segmentation, and behavioral segmentation. In SaaS, there are free, trial, and paid users.

Management 95

Management Software Review Social Media Onboarding 95

User Pilot

JUNE 17, 2019

The company has grown rapidly, and continues to increase in popularity among SaaS companies. This aims to bring user feedback, product analytics, and user onboarding together in one package. Here’s what Pendo gets right… + In-depth Analytics. Pendo prides itself on providing you with in-depth analytics.

Onboarding 52

Onboarding Software Review Underperforming Technical Team Enterprise 52

User Pilot

JULY 19, 2021

In this article, we look at how Customer Engagement Platforms benefit SaaS companies. Customer engagement platforms help Saas companies engage with users better hence higher customer success and happiness. Why are customer engagement platforms so important for SaaS? Announce the launch of a new feature to relevant users.

Engagement 98

Engagement Scale Onboarding Customer Support 98

User Pilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Pendo is a product adoption platform famous for high-quality analytics solutions.

Software Review 98

Software Review Systems Review Underperforming Technical Team Mobile 98

The Angel VC

OCTOBER 24, 2013

[Note: This post first appeared as a guest post on Andrew Chen's blog. He was kind enough to publish my post on his blog, and I am republishing it here.] Cohort analyses are also essential if you operate a SaaS business and want to know how you’re doing in terms of churn, customer lifetime and customer lifetime value.

Customer Lifetime Value 211

Customer Lifetime Value SaaS Churn Growth Hacking 211

User Pilot

JULY 4, 2023

Are you in need of credible Typeform alternatives for your SaaS website? In this article, we’ll consider the 12 best Typeform alternatives for SaaS businesses. Userpilot is a great Typeform alternative for SaaS products. 1 – Userpilot Userpilot is easily the best Typeform alternative for SaaS products.

Payments 80

Payments Payment Methods SaaS Payments Payment Solutions 80

User Pilot

APRIL 26, 2022

Want to accelerate your SaaS product but don’t know how to drive adoption? In the SaaS industry, the median activation rate is 17%, while the median user growth rate is 4%. What is product adoption in SaaS? You can find out by checking some SaaS industry benchmarks and comparing the figures. Source – Mixpanel.

Strategy 97

Strategy SaaS Onboarding Scale 97

User Pilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. We also look at various tools that can help you harness the power of analytics to drive your product growth. What is product data analytics?

Data 66

Data User Experience Churn Retention 66

User Pilot

OCTOBER 28, 2020

In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Too many product tours are passive, untargeted and ineffective.

Software Review 105

Software Review Software Onboarding Systems Review 105

User Pilot

APRIL 7, 2022

What does the term UX analytics stand for? How do you perform UX analysis for SaaS and make data-driven decisions? UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product. What is UX analytics? UX-Analytics-Instead-of-App-Analysis.

SaaS Payments 52

SaaS Payments Payment Methods Data Payment Solutions 52

User Pilot

JANUARY 26, 2023

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? In this article, we cover: What SaaS customer onboarding is and why it’s important. Onboarding best practices for SaaS companies. What is SaaS customer onboarding?

Onboarding 97

Onboarding SaaS Customer Support Engagement 97

User Pilot

MAY 12, 2021

Product analytics tools can provide key growth insights that help you solve user problems and provide killer user experiences at the same time. What Are Product Analytics Tools? How to Reduce User Friction With Product Analytics Tools. What Are Product Analytics Tools? Source: Mixpanel. Table of Contents.

User Experience 52

User Experience Scale Churn Retention 52

User Pilot

AUGUST 15, 2021

A key reason why customer engagement metrics are important to successful SaaS businesses. Now that you know how important customer engagement is to a SaaS product’s success, how do you measure it? To track this, you'll need to use product usage analytics and look at specific metrics at each stage in the user journey.

Engagement 98

Engagement Metrics Scale SaaS 98

User Pilot

DECEMBER 17, 2019

In the red corner: Mixpanel. In the blue corner: Google Analytics. It’s the analytical fight of the century, it’s Mixpanel vs Google Analytics! Two of the biggest names are Mixpanel and Google Analytics, and they are what we’re going to focus on. Of course, SaaS is hardly war.

SaaS 56

SaaS Business Scale Social Media 56

Natalia Luneva

NOVEMBER 12, 2020

Today I interview Val Geisler and we talk about the impact of customer churn on your SaaS business. How to start analyzing SaaS customer churn metrics. The generally acceptable annual churn rate for SaaS companies. She brings her background in content creation, CX, and digital strategy to her clients every day.

Churn 91

Churn SaaS Payment Features Onboarding 91

User Pilot

FEBRUARY 10, 2022

Wondering how you can improve the product adoption rate of your SaaS business? What is product adoption in SaaS? Product adoption rate is one of the most crucial metrics for all SaaS companies. Product adoption rate benchmarks in SaaS. Source: Mixpanel. Why is tracking product adoption rate important?

Customer Lifetime Value 97

Customer Lifetime Value SaaS Underperforming Technical Team Software Review 97

Full Session

DECEMBER 13, 2022

Schedule a demo to see how our behavior analytics tool works, or test all features by starting your 14-day free trial ! This blog post will explain the importance of product adoption, walk you through the benefits, discuss common barriers and explain how to overcome them with FullSession. Mixpanel alternatives. Console errors.

Underperforming Technical Team 52

Underperforming Technical Team Pricing Innovation Metrics 52

User Pilot

MARCH 21, 2023

Is Mixpanel pricing competitive enough to make it a viable analytics tool for SaaS companies? TL;DR Mixpanel is a product analytics tool that allows product managers easily analyze how people engage with their digital products. It offers a wide range of analytics features. What is Mixpanel?

Pricing 94

Pricing Software Review compliance Retention 94

OpenView Labs

MAY 23, 2019

Editor’s Note: This article was first published on Traffic is Currency’s blog here. . Figuring out what your company’s value metrics are could be its own blog post, but for now, I recommend checking out this post from Price Intelligently to learn more about value metrics. As you’ll see, PQLs can be extremely simple.

Metrics 56

Metrics Engineering User Experience B2B 56

User Pilot

JANUARY 16, 2023

Are you searching the market to find the best churn management software for your SaaS company? Features to look for in customer retention software: Analytics and tracking. Best tools to reduce customer churn in SaaS companies: Userpilot for collecting data and analyzing customer behavior. This article shows you six of the best.

Software Review 105

Software Review Churn Retention Software 105

User Pilot

MARCH 21, 2023

What is application analytics? TL;DR Application analytics is the process of collecting and analyzing product usage data to inform product development. TL;DR Application analytics is the process of collecting and analyzing product usage data to inform product development. Application analytics uses metrics to make conclusions.

Management 90

Management Technical Review Outsourced Development Mobile 90

OpenView Labs

MAY 23, 2019

Editor’s Note: This article was first published on Product-Led Institute’s blog here. . Figuring out what your company’s value metrics are could be its own blog post, but for now, I recommend checking out this post from Price Intelligently to learn more about value metrics. As you’ll see, PQLs can be extremely simple.

Metrics 40

Metrics Engineering User Experience B2B 40

OpenView Labs

MAY 23, 2019

Editor’s Note: This article was first published on Product-Led Institute’s blog here. . Figuring out what your company’s value metrics are could be its own blog post, but for now, I recommend checking out this post from Price Intelligently to learn more about value metrics. As you’ll see, PQLs can be extremely simple.

Metrics 40

Metrics Engineering User Experience B2B 40

User Pilot

NOVEMBER 13, 2019

Product adoption is crucial to the success of any SaaS product. Everyone in the SaaS world has heard about product-led growth (PLG). PLG is what every SaaS company is currently aiming for. Most SaaS products offer free trials. Churn is the enemy of any SaaS product. Every successful SaaS product has an Aha!

Customer Lifetime Value 54

Customer Lifetime Value SaaS Onboarding Customer Success 54