User Pilot

APRIL 16, 2024

When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. In this blog, we’ll discuss the steps to help you get started and outline a few tools that’ll come in handy. Reduce customer churn – Tracking user behavior helps identify their unique needs and pain points.

User Experience 103

User Experience Engagement Trends Churn 103

SaaStr

MARCH 30, 2024

For dashboarding and analytics a lot of our data makes its way into Looker , which is simple to use but also offers a lot of depth. We’re (for now) using Intercom for trigger-based onboarding and activation messaging, as well as customer communications and newsletters.

Marketing 227

Marketing ChatGPT Mobile Onboarding 227

SaaStr

OCTOBER 22, 2023

Donnelley Financial Solutions (NYSE:DFIN) and BlueShift, an AI platform for customer engagement. What’s the number one top new app you’ve added the past year? CTV capability – has given us good returns in retargeting website traffic. #3. He is a Strategic Advisor to the CEO of Freshworks. He is on the Board of Directors for R.R.

AI Search 272

AI Search Consulting Leadership AI 272

Sales Hacker

JUNE 23, 2021

Here are the seven best sales blogs (and five bonus sales newsletters!) How to contribute: We love providing a platform for new, successful sales professionals. How to contribute: Predictable Revenue’s blog is a place to hear new content from the CEO and senior leadership team. Customer-centric culture. Sales Hacker.

Sales 79

Sales Technical Review Outbound Sales Team Interviewing 79

Blulogix

MARCH 25, 2024

This post covers the challenges of financial process complexity and outlines strategies for streamlining these critical operations, ensuring accuracy, compliance, and customer satisfaction. Forecasting and Modeling: Leverage predictive analytics for financial forecasting and scenario modeling, aiding in strategic planning and risk management.

Payment Services 78

Payment Services Payment Features Payments B2B 78

User Pilot

FEBRUARY 26, 2024

And how to do it with available product analytics solutions? TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond. It also helps them seal any leaks in the funnel resulting in the loss of potential customers.

Marketing 98

Marketing Sales Funnel Forecasting Customer Lifetime Value 98

Subscription Flow

MARCH 20, 2024

Keeping all this in mind, in the first section of this blog, we will first be seeing what is SimpleCirc, its features, and why exactly is it such a hot choice for magazine owners in today’s marketplace. Say you are a small online marketplace owner whose product links customers and independent artists.

Payment Services 88

Payment Services Payments Payment Solutions Payment Methods 88

User Pilot

MARCH 17, 2024

Are you tracking SaaS metrics without knowing how to make the analytics process easier? Analytics dashboards are visualization tools that give you an overview of key metrics. In this article, we’ll discuss 10 analytics dashboard examples. TL;DR Analytics dashboards are tools for visualizing key metrics in your business.

Social Media 91

Social Media Data SaaS Scale 91

User Pilot

APRIL 30, 2024

If you’re interested in learning more about Marty, including his background and top blog and podcast recommendations, continue reading ahead. In this role, he drove the development of products that took eBay’s global e-commerce platform to new levels of success. Who is Marty Cagan? Let’s look at each of his books in detail.

Management 100

Management Underperforming Technical Team Innovation Generative AI 100

Buffer Resources

FEBRUARY 5, 2024

In this article, we’ll dive into why dark social matters, exploring its impact on analytics and its value for everyone who creates on the Internet. Madrigal in a 2012 article for The Atlantic , refers to the social sharing of content that occurs outside of what can be measured by web analytics.  What is dark social?

Social Media 98

Social Media Branding Engagement Strategy 98

User Pilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Predictive analytics are driving business decisions such as product and marketing strategy. User behavior is primarily focused on SaaS platforms and how users leverage them.

SaaS Payments 101

SaaS Payments Trends Payment Solutions Payment Methods 101

Blulogix

APRIL 9, 2024

Unlike physical inventory, digital products and services don’t occupy physical space, yet they require meticulous tracking, billing, and reconciliation to ensure business efficiency and customer satisfaction. Reconciliation of Services: Aligning billed services with actual usage to prevent revenue leakage and maintain customer trust.

Scale 52

Scale Subscription Payment Features B2B 52

User Pilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. From understanding customers to driving sales, analytics is a crucial tool for modern product managers. In this article, we examine what you can achieve with the product analytics software from Hubspot.

Management 98

Management Software Social Media Trends 98

Blulogix

JANUARY 18, 2024

Streamlining Subscription Renewals with a Robust Billing Platform By BluLogix Team Subscription renewals stand as a critical pillar in the structure of any subscription-based business, playing a significant role in both customer retention and as a potential point of revenue loss if not managed effectively.

Subscription 52

Subscription Payment Features Scale compliance 52

Blulogix

APRIL 12, 2024

This final blog post underscores how leveraging the inherent intricacies of subscription billing can propel businesses towards increased revenue, enhanced profitability, and elevated customer satisfaction. Complexity, after all, is indicative of a highly customizable and flexible service offering that caters to diverse customer needs.

Payment Features 77

Payment Features Subscription Payments B2B 77

Totango

NOVEMBER 8, 2023

Enterprise businesses can now use their critical product usage data from Pendo and Mixpanel in their Totango experience to design optimal customer journeys, improving product adoption and customer retention. Mixpanel is an event analytics platform that allows anyone to get answers from their customer and revenue data in seconds.

Data 92

Data Finance Enterprise Interviewing 92

User Pilot

FEBRUARY 25, 2024

Map out each stage in the customer journey. Google Analytics – Best tool for tracking website conversion funnels. Create your user personas A user persona is a fictional yet realistic representation of your ideal customer. Read through and see the customer insights they help you gather. Identify friction areas.

SaaS Payments 99

SaaS Payments Payment Services Payment Methods Payment Solutions 99

Blulogix

JANUARY 8, 2024

How the Right Platform Enhances Your Subscription Billing Experience By BluLogix Team Welcome back to our series on selecting the ideal subscription billing platform. Selecting the right subscription billing platform is a strategic decision that can significantly impact your business’s success.

Payments 52

Payments Payment Features Payment Services Subscription 52

Subscription Flow

MARCH 12, 2024

Its ability to provide businesses coupled with a platform for accepting payments via a variety of channels, such as debit and credit cards, wire transfers, and mobile money, is what makes it so effective at facilitating smooth online transactions. But you probably already knew that, right?

Merchant Services 86

Merchant Services Payment Services Payment Methods Payment Features 86

Blulogix

FEBRUARY 20, 2024

Enabling Agile Monetization Through Advanced Platforms By BluLogix Team Integrating Cutting-Edge Technology for Strategic Monetization Success In the rapidly evolving digital economy, the integration of technology in monetization platforms is not just an enhancement; it’s a fundamental necessity.

Payments 52

Payments Payment Services Artificial Intelligence Technology 52

User Pilot

MARCH 25, 2024

In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment. Tracking customer sentiments provides insights that help you make product improvements, enhance the customer experience , and boost customer satisfaction.

Social Media 98

Social Media Software Review Technical Review Machine Learning 98

Blulogix

JANUARY 29, 2024

By BluLogix Team Choosing the appropriate billing system for a subscription-based business is a decision of considerable importance, influencing operational efficiency, revenue generation, and customer satisfaction. In this blog post, we aim to shine a light on these common mistakes and offer advice on how to steer clear of them.

Payment Solutions 52

Payment Solutions Payment Services Payments Payment Features 52

User Pilot

APRIL 3, 2024

A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. It reduces the load on your support team and improves customer satisfaction by providing self-service support. Gather user data from multiple sources to learn more about customers’ pain points.

AI Search 97

AI Search Software Review SaaS AI 97

Blulogix

JANUARY 23, 2024

The ROI of Your Subscription Billing Platform By BluLogix Team Selecting a powerful subscription billing platform is a strategic move with the potential to revolutionize your business operations and yield considerable returns on investment (ROI). This self-service capability enhances customer satisfaction and reduces support costs.

Payment Features 52

Payment Features Payment Services Payments Subscription 52

Totango

NOVEMBER 27, 2023

With acquisition costs proving too high in today’s constrained environment, many businesses are finally putting greater focus on nurturing existing customer relationships to ensure retention and expansion. Predicting customer churn or potential customer issues to inform corrective steps to optimize the customer journey.

Trends 92

Trends Customer Success Machine Learning Artificial Intelligence 92

Totango

JANUARY 3, 2024

As we kick off 2024, it’s time to reflect on the past year and look forward to what the future holds for customer success. It’s been an exciting journey, marked by significant milestones and a ceaseless effort to support our customers in achieving their goals.

Software Review 112

Software Review Scale Customer Success Innovation 112

Blulogix

FEBRUARY 21, 2024

Navigating the Selection: What Are Key Criteria for Choosing the Right Monetization Platform? By BluLogix Team Strategically Aligning Your Business Needs with the Ideal Platform In the vast sea of digital transformation, selecting the right monetization platform can feel like navigating through uncharted waters.

Payment Features 52

Payment Features Underperforming Technical Team Operational efficiency. Technical Review 52

Blulogix

FEBRUARY 18, 2024

Data-Driven Dynamics: What Powering Monetization Strategies Through Analytics Means to Your Business By BluLogix Team Unlocking the Potential of Analytics in Crafting Revenue-Boosting Strategies In the digital economy, where every click, view, and interaction can be measured, data analytics emerges as the cornerstone of informed decision-making.

Strategy 52

Strategy Data Marketplace as a Service Sales Hiring 52

Blulogix

JANUARY 17, 2024

Billing Transparency: A Must-Have in Subscription Billing By BluLogix Team In the current era of subscription-driven businesses , billing transparency is not just a preference but a vital requirement from the customer’s perspective. Customer Retention: Billing transparency contributes to higher customer satisfaction and retention rates.

Payment Features 52

Payment Features Subscription Payment Services Payment Solutions 52

Blulogix

JANUARY 23, 2024

What is the ROI of a Subscription Billing Platform? By BluLogix Team Selecting a powerful subscription billing platform is a strategic move with the potential to revolutionize your business operations and yield considerable returns on investment (ROI).

Payment Features 52

Payment Features Payment Services Payments Subscription 52

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I love creating content on the platform, plus I’ve just launched a podcast for B2B marketers that I’m keen to, well, market.

Technical Review 104

Technical Review Systems Review Sales Recruiting AI Search 104

Subscription Flow

MARCH 1, 2024

Imagine a situation where each prospective client that visits your website receives a seamless checkout experience, resulting in a rise in conversions and satisfied customers. A payment gateway is not just an essential component that connects customers’ bank accounts to your merchant platform—it is more than a service.

Payment Services 82

Payment Services Payments Payment Methods Merchant Services 82

User Pilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? To make the job a little bit easier, we’ve compiled a list of the 12 best adoption platforms, along with their use cases, features, and pricing. What is a digital adoption platform?

SaaS 97

SaaS Onboarding Pricing Mobile 97

User Pilot

MAY 14, 2023

If you need an in-app tracking tool, your options include dedicated analytics tools or product adoption solutions. Standalone analytics products like Amplitude , Mixpanel , and Heap normally offer more advanced features for tracking and analyzing user interactions but don’t give you the tools necessary to act on the insights.

SaaS 96

SaaS Scale Social Media Pricing 96

Blulogix

MARCH 15, 2024

This post examines how automation not only streamlines operations but also unlocks new levels of customer satisfaction and strategic insight. Manual handling of these tasks is not only resource-intensive but prone to errors, leading to customer dissatisfaction and potential revenue loss.

Payment Features 59

Payment Features Payment Services Subscription Payments 59

User Pilot

MARCH 7, 2023

Do you want to get product growth insights but are unsure whether to use Amplitude analytics or not? However, with several alternative analytics options available, it is important to assess if it is truly worth the investment. In this article, we’ll discuss the features and limitations of Amplitude analytics. What is Amplitude?

Retention 95

Retention Data Analysis Scale Data 95

Blulogix

FEBRUARY 11, 2024

This blog post serves as your step-by-step guide to developing a Monetization Framework that aligns seamlessly with your business goals, ensuring agility, efficiency, and growth. Are you looking to enhance customer lifetime value, penetrate new markets, or transition to a subscription-based model?

Payment Features 52

Payment Features Underperforming Technical Team Construction Customer Lifetime Value 52