OpenView Labs

FEBRUARY 15, 2019

Automation is going to become the defining characteristic of 21st-century business. Automation technology has already permeated the digital marketing and online business models. Freelancers are another way to scale a business without breaking the bank. Not adapting the business model to a changing environment.

Scale 64

Scale Scaling Startup Sales Hiring 64

SaaStr

NOVEMBER 28, 2019

And in that sense the financial crisis actually was a good thing for us because that was really kind of our beachhead in the market, because suddenly all of the large banks needed to comply to a lot of new regulation, seek RC, BCBS, all of those things, which ultimately are all data regulations. I don’t understand.

Sales Hiring 177

Sales Hiring Scale Sales Recruiting Government 177

SaaStr

MAY 9, 2019

Number three is not understanding their business model. And then the last one is not creating an environment around transparency around money in the bank and KPIs. We had half a million in the bank. ” That’s the easiest way to get your employees to leave. But two, they’re going to suspect the worst.

Sales Hiring 167

Sales Hiring Scale Payment Solutions Banking 167

SaaStr

AUGUST 9, 2019

Vikas Bhambri: Three weeks later, I hosted a CIO breakfast in London and I had CIOs from some of the biggest banks in London, as well as some of the US banks that had a significant presence, i.e. at JP Morgan in London, and to a person, they said they would never spend another penny in on-premise CRM. So what do I know right?

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

OPEXEngine

MAY 19, 2020

The best drivers apply the brakes just ahead of the curve (they take out excess costs), turn hard toward the apex of the curve (identify the short list of projects that will form the next business model), and accelerate hard out of the curve (spend and hire before markets have rebounded).

Scale 59

Scale Strategy Technical Review Acquisition 59

SaaStr

SEPTEMBER 3, 2019

So we saw huge lifts in acquisition when we moved from money that you can get in 12 hours to money that you could get in five minutes in your bank account, and that’s because some people didn’t have 12 hours to wait and stress. They needed something now.

Acquisition 137

Acquisition Software Review Payment Methods Marketplace as a Service 137

SaaStr

MARCH 18, 2019

Claire Johnson: So before Stripe, an online company that wanted to accept payments had to go prove themselves to a bank, which was like a weird catch 22 because the banks would say, “Can you please show us your payment and your revenue history?” Claire Johnson: This photo is from a company gathering that we had in December.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

Mucker Capital

OCTOBER 22, 2018

My bachelor’s was in business, economics and social science; and my master’s was in international management and leadership. Mucker helped us to really scale our users, and helped us with the business model. It took us almost half a year, but then we got the $2 million in the bank, which was quite good.

Artificial Intelligence 40

Artificial Intelligence Interviewing Scale Machine Learning 40

Kellblog

DECEMBER 27, 2021

Management changes , as leadership teams drift from a spirit of value creation for customers to value extraction from them. PLG brings many good ideas that companies should consider and map to their own business models. Siebel was disrupted by Salesforce who was disrupted by Zendesk who is being disrupted by Freshworks.

Blockchain 143

Blockchain Technical Review Venture Capital Sales Hiring 143

SaaStr

AUGUST 8, 2023

Strategic finance can be thought of as a project management function for your company’s underlying business model or a BizOps team that operates within a more financial lens. Strategic Finance optimizes a company’s underlying business model to create long-term value by increasing revenue and decreasing costs.

Scale 166

Scale Finance Outsourcing Services Sales Recruiting 166

SaaStr

OCTOBER 31, 2019

The third tactic I wanted to quickly talk about is cash in the bank, so, now, we figured out… We talked about growing your customers. They were growing at around 300% per year when they were at this scale, and so, with two years of cash in the bank and a 1.5X efficiency score, their GRIT score was 8.1, which was very strong.

Cloud 100

Cloud Scale AWS Machine Learning 100

SaaStr

MAY 24, 2019

Why SaaS is your business model, not your mission. There was no investor to bank us in case that happened, and that built very strong DNA through all this years up until today when our venture fund had pretty big rounds. Harry Stebbings: Well it’s a sign of a special team and I love that emotional leadership.

Sales Hiring 145

Sales Hiring Scale SMB Sales Recruiting 145

SaaStr

AUGUST 10, 2023

They had open cores and created enterprise features around it to protect the business model until it got torpedoed by AWS early on. You’ll notice an evolution in how you approach customers, board meetings, and leadership. You have to keep money in the bank. That would have been counterproductive.

Scale 176

Scale Scaling Sales Hiring Cloud 176

FastSpring

MARCH 27, 2023

So essentially building the first operating system for corporate learning and development teams in bringing thought leadership community best practices around the LearnOps category. Ryan Austin 01:34 Sure, no, starting businesses are really tough as everybody knows. Or is it just the world reinventing like business models?

Payment Solutions 91

Payment Solutions Payment Services SaaS Payments VP of Engineering 91

Intercom, Inc.

OCTOBER 29, 2019

For example, our leadership team might decide to focus our company strategy on targeting the segments with the best revenue retention. Answer Bot , our help center, or a support rep, to improve customer and business outcomes. Leadership: Create a shared language for product, engineering, and go-to-market to describe customers.

Business 184

Business B2C Scale Headcount 184

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. Our bank account takes a hit. Welcome to the world of sales, where the one constant you can bank on is the noise from so-called experts and thought leaders who want to convince you everything has changed and that you need their latest tools , toys, or tricks to stay even or get ahead of the pack.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

The SaaS Garage

MAY 10, 2017

I have to admit that I was a bit skeptical when the founder of that company mentioned to me that he is about to sign an overdraft (debt capital) contract with a bank, only a few weeks after he had initiated the dialog. In 2010, when we started Deutsche Handelsbank, at that time SOFORT Bank, we saw ourselves as enabler for Internet businesses.

Technical Review 73

Technical Review Startup Banking Outsourced Development 73

SaaStr

JULY 30, 2018

Don’t miss out on two full days of thought leadership content, networking opportunities, fantastic French food, and fabulous evening events, all in the heart of Paris — snag your Europa 2019 tickets and catch up with us on the other side of the Atlantic next year! We have a lot of technology trends, so cloud was pivotal.

Technical Advisors 155

Technical Advisors Scale Sales Hiring Sales Recruiting 155

SaaStr

AUGUST 12, 2020

I mean, he understands business. He’s a real student of leadership and understands how companies need to scale and evolve as they reach the next level of their growth. And I think there’s business models that we can innovate around, et cetera, to think about how to do this differently.

Scale 172

Scale Sales Hiring Underperforming Technical Team VP of Engineering 172

SaaStr

MAY 2, 2019

We just stayed the course, but we did and do have a recurrent revenue model, we had predictable revenues, we weren’t maybe hiring as fast as we would have otherwise, but we never had to lay off. Jonathan : Did you ever get advice during the downturn to like, hey, raise money now so you have stuff in the bank? That is a business model.

Scale 143

Scale Business Sales Hiring CTO Hire 143

Baremetrics

NOVEMBER 10, 2019

This model allowed me to work with dozens of SaaS startups using spreadsheets, while we built our financial modeling software Flightpath. Although SaaS companies share many features across their business models, there is enough variation that requires differentiation in the financial model.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

SaaStr

NOVEMBER 7, 2019

Renaud Visage : I think there’s been many examples of companies being built on top of just one partner, Facebook or Twitter, for example, then they were denied access for whatever reason, and their business failed. Romain Huet : That’s totally sure banks have to decline payments if they’re not 3D Secure enabled.

Payments 118

Payments Merchant Services Payment Solutions Payment Services 118

SaaStr

AUGUST 6, 2019

All of this leads to a business model which I think is the emerging post-SaaS business model, which is really you get SaaS enterprise customers like we do. But the reality is that a SaaS business is essentially a bank. We are doing the cloud. Subscriptions are like bonds.

Payment Solutions 146

Payment Solutions Payments Outsourcing Services SaaS Payments 146

Chart Mogul

MAY 31, 2018

She also highlighted how it’s important not to forget the significance of cash flow, i.e. actual money in the bank: “It’s one thing to get people to pay for a monthly subscription, but something else altogether when they buy an annual plan … it makes a huge difference to your bottom line and your ability to run the company.”

Scale 58

Scale Pricing Onboarding Metrics 58

SmartKarrot

APRIL 21, 2022

To ensure long-term growth of businesses, they need to develop a customer-centric mindset. The first thing to do is create an exemplary plan with a visionary leadership that will channelise teams to focus on customers. Government, banking, and insurance are the sectors with CDOs.

Government 10

Government Sales Hiring Cybersecurity B2B 10

SmartKarrot

APRIL 21, 2022

To ensure long-term growth of businesses, they need to develop a customer-centric mindset. The first thing to do is create an exemplary plan with a visionary leadership that will channelise teams to focus on customers. Government, banking, and insurance are the sectors with CDOs.

Government 10

Government Sales Hiring Cybersecurity B2B 10

SaaStr

MAY 30, 2019

And, during that period of time we began to see the early phase of cloud and SaaS companies, and we saw the change in the business model and had conviction that it was a powerful change and would really fundamentally alter the way we thought about software companies. And, by the end of that day, worst day of my business career.

Scale 142

Scale Leadership Finance Software Review 142

SaaStr

AUGUST 20, 2019

And that was an important shift, I think, for our leadership team. Sameer Dhokalia: We also, frankly, ended up having to have a whole new leadership team that knew how to do that, because the prior leadership team was really great at getting it from zero to 30. That was perfect. I love Jeff. We’re so excited!

Scale 132

Scale Acquisition Scaling Sales Hiring 132

SaaStr

JULY 10, 2020

I’ve held a bunch of technology leadership roles in startups, in rocket ships and turnarounds, including about 10 years at Google, and just over three years leading efforts at Evernote. So over the course of those 20 or so odd years in technology leadership roles. Banking and FinTech, all over the place.

Scale 182

Scale Sales Hiring Pricing Sales Recruiting 182

SaaStr

MAY 21, 2019

There’s no doubt that the cloud business models are stronger than they’ve ever been, the quality of companies are the best they’ve ever been, but the volatility is something that’s top of mind for most CEOs and most founders today, and that we engage on a lot. Sky is falling, world is ending, hunker down.

Cloud 166

Cloud Scale Finance Retention 166