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SaaStr Podcasts for the Week with Kustomer, Google Cloud, and Zenoss — August 8, 2019

SaaStr

In Today’s Episode We Discuss: * How Vikas made his way into the world of SaaS and came to be at the rocketship that is Kustomer. * Why does Vikas believe that a wave of SaaS incumbents are about to be displaced or disrupted? Why is it so crucial to invest in enablement in the early days? What is a good payback period? *

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Avoid Trapdoor Decisions: 5 Lessons Learned from Scaling Stripe (Video + Transcript)

SaaStr

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 155
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SaaStr Podcast #217: Stripe COO Claire Hughes Johnson on The Trapdoor Decisions to Avoid When Scaling

SaaStr

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Dare I say SaaS. The exchange of value.

Scale 119
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Cognota’s Ryan Austin on Creating an Entire Category (LearnOps)

FastSpring

On this podcast, we share stories from global SaaS leaders like Ryan, that you can use to inspire new growth strategies in your own business. So essentially building the first operating system for corporate learning and development teams in bringing thought leadership community best practices around the LearnOps category.

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A Decade of Learnings from Y Combinator (Video + Transcript)

SaaStr

Number three is not understanding their business model. If we really look at a lot of YC companies now a days, we have a ton of B to B companies, and the most common mistake they make is they don’t really understand if they can afford the process they need to do to acquire customers. We had half a million in the bank.

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How to Make User Acquisition Practically Free with Lambda School (Video + Transcript)

SaaStr

So we saw huge lifts in acquisition when we moved from money that you can get in 12 hours to money that you could get in five minutes in your bank account, and that’s because some people didn’t have 12 hours to wait and stress. You had town car services before. They needed something now. It’s a two-sided marketplace.

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Sales Hacker Recommends: 97 Best Sales Books for Peak Performance (2020 Update)

Sales Hacker

Strategy and Process. Sales Enablement. The Sales Enablement Playbook. Enablement Mastery. Blueprints for a SaaS Sales Organization. Wooden on Leadership. Applying a sales methodology to your selling gives you a tried and true advantage, and enables you to plan your work and work your plan.

Scale 141