FastSpring

JANUARY 10, 2023

Chargebee: Supports Complex Subscription Management. Recurly: Easily Integrates with Multiple Payment Gateways. Zoho Subscriptions: Online Subscription Billing Platform. Wave: Invoicing and Accounting Software for Small Businesses. Fully Compliant, Custom Trial and Subscription Options (Without Writing Code).

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Customize and manage one or more subscription and trial models. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Automated invoices and customer notifications.

Payments 125

Payments Payment Features Payment Methods Payment Services 125

ChurnZero

FEBRUARY 28, 2025

You might be surprised to know that SaaS companies can learn a lot from their consumer subscription counterparts. I have spent over 20 years studying and working in the trenches of the membership economy, both with B2B and B2C organizations. The differences between SaaS and B2C companies. 3: Make onboarding seamless.

SaaS Payments 52

SaaS Payments Subscription Payment Features B2B 52

SaaStr

DECEMBER 16, 2021

Determined to understand the disconnect, Peacock began watching customer behavior more closely and realized that customers spent lots of time reconciling bills and invoices on the Quickbooks platform. And do that in a way that scales.” But then something puzzling happened: Hardly anybody used it. Key Takeaways.

Strategy 268

Strategy B2C Scale Payment Features 268

FastSpring

JUNE 12, 2025

At Booth 26, FastSpring is showcasing how ambitious digital businesses can scale globally without drowning in operational complexity. Payment Fragmentation : Customers expect 40+ local payment methods. Subscription Sophistication : Modern buyers demand flexible billing, usage-based pricing, and seamless upgrades.

Merchant Services 78

Merchant Services Payment Methods Payment Solutions Payment Services 78

SaaStr

MAY 10, 2024

We did a recent Workshop Wednesday with the CEO of RevenueCat, which manages the mobile subscriptions for over 10,000 paying mobile apps — 30% of all U.S. mobile subscriptions. B2C and B2B2C are usually ahead of B2B. That’s a lot of apps. But 2023? It came roaring back. And 2024 is just as strong.

B2C 279

B2C Mobile B2B Market Segmentation 279

Intercom, Inc.

MARCH 11, 2021

On the surface, B2B customer support issues might look quite different from those of B2C. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues. 3 B2C support trends and lessons learned.

B2C 118

B2C B2B Scale Strategy 118

User Pilot

OCTOBER 19, 2024

Pricing : Survicate offers a 10-day free trial, with paid plans starting at $99 per month that scale based on the number of responses per month. #6 Pricing : Nicereply offers pricing plans starting at $59 per month, which scales up to $359 a month depending on the responses per month. A 14-day free trial is available. #8

Software Review 105

Software Review Technical Review Software B2C 105

SaaStr

FEBRUARY 2, 2022

We’ve talked a lot over the years at SaaStr of the different stages as you scale, and the first one you really hit is Initial Traction. This is why as you scale, it’s super important to track your ratio of bookings from new vs existing customers. At scale, it may. This isn’t B2C.

Scale 278

Scale Sales Hiring B2C Mobile 278

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Zoho Subscriptions. Remitting taxes at the end of the year.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

Intercom, Inc.

DECEMBER 11, 2018

Elegant Themes is using Visitor Auto Messages to convert 3x more paid subscriptions. Divi is a volume based product with a fairly low average subscription price, so Mitch hypothesized that live chat could be used to accelerate interested buyers toward a faster purchase decision. “We

Scale 126

Scale B2C Sales Subscription 126

Clouded Judgement

AUGUST 25, 2023

We focused on marketing automation for business-to-consumer, or B2C, companies within retail and eCommerce as our first application, and we believe our software is highly extensible across a broad range of functions for B2C and B2B businesses alike.” The vast majority of our subscription plans today are monthly.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

Intercom, Inc.

FEBRUARY 6, 2020

Our Senior Director of Demand Generation Brian Kotlyar recently spoke with Yvonne about her experience scaling Udemy for Business. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up.

Marketplace as a Service 243

Marketplace as a Service Scale Sales Recruiting Business 243

ProfitWell

NOVEMBER 8, 2019

Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments? Predictable income.

Merchant Services 68

Merchant Services Payment Features SaaS Payments Payment Services 68

SaaStr

JANUARY 14, 2020

We all know and could name several successful B2C and B2B companies. We saw the momentum increase, and we were nailing that B2C customer. We saw inside the company this tension between our classroom business and this new B2C digital business, and we knew we had to make a decision. So, let me walk you through that.

B2B 156

B2B B2C Scale New CTO 156

Buffer Resources

JANUARY 7, 2025

Whether you're looking to automate marketing tasks, scale personalization, or increase your bandwidth, you'll find tools here to help. Partnership marketing AI tools These AI tools help automate partnership discovery and outreach so you can scale your marketing efforts. Pricing : Not listed. Pricing : Starts at $99/month.

AI Search 119

AI Search AI Social Media Marketing 119

Intercom, Inc.

OCTOBER 29, 2019

Indeed, among our customers were B2C companies, small businesses, and large enterprises along with customers in places and industries well beyond Silicon Valley. You can’t find email lists using Job-to-be-Done, but you can find ones for B2C subscription businesses that have a high volume of website traffic.

Business 184

Business B2C Scale Headcount 184

Stax

MARCH 14, 2024

Business to business organizations provide services or goods to other companies, unlike business to consumer (B2C), which is when businesses transact with consumers (individuals). Business to business payments, therefore, refer to the payment processes and activities between two businesses.

Payment Services 88

Payment Services Merchant Services Payment Methods Payments 88

FastSpring

MARCH 3, 2023

Zuora is a recurring billing and monetization solution for: Subscription management Revenue recognition Payment collection Quotes And more… However, Zuora has one main shortcoming — it doesn’t handle sales tax or transaction liability for you. Provide electronic invoicing of all transactions.

Payment Methods 78

Payment Methods Payment Services Payments Merchant Services 78

User Pilot

APRIL 30, 2024

Quickbooks and Xero are accounting SaaS products that help you send invoices, track expenses, and process payroll. Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency. You don’t handle maintenance or updates.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

Stax

FEBRUARY 28, 2024

Here’s an interesting stat: 70% of businesses consider subscription and membership models indispensable for future commercial growth and expansion. They must engineer a well-rounded solution that makes handling subscriptions a breeze (and yes, it is as hard as it sounds). However, only 10% of them currently employ these models.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

FastSpring

OCTOBER 13, 2022

At the end of the year, buyers are ready to spend money on software and subscriptions — are you using your marketing dollars wisely? B2B Versus B2C End Of Year Performance. To compare the performance of B2B versus B2C businesses, we randomly selected 30 FastSpring users that only serve B2B or B2C markets from across the globe.

Payment Methods 148

Payment Methods Payment Solutions SaaS Payments Software Review 148

Intercom, Inc.

NOVEMBER 7, 2019

Here are five quick takeaways: The founders of Spendesk noticed that, while the B2C space was innovating with peer-to-peer quickpay options, nothing like that existed in the B2B space (which often lags a few years behind the consumer market). Spendesk thinks about building its company in three stages: startup, growth, and scale.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

Baremetrics

JULY 8, 2021

MetricFire is a full-scale platform that offers infrastructure, system, and application monitoring using a suite of open-source monitoring tools. MetricFire offers five subscription tiers according to the needs of different organization types. Stripe is the leading payment processing service for SaaS and subscription businesses.

Payment Services 105

Payment Services Payment Solutions Payments SaaS Payments 105

Neil Patel

MARCH 1, 2021

The productized services model allows agency owners, freelancers, and consultants to break out of billing by the hour or per project and instead invoice by sets of services rendered. For even more predictability, you can sell subscriptions to your services. Will you offer one-time support or recurring subscriptions?

Scale 144

Scale Payment Features Consulting Sales Hiring 144

Baremetrics

JULY 22, 2021

This is why PayPal users love Baremetrics, the ultimate business analytics solution that helps SaaS and subscription businesses monitor and understand subscription data. Recurring Payments Profile Report s are accessible to merchants or payment processing partners who have already integrated the Recurring Payments Product.

PayPal 98

PayPal Merchant Services Payments SaaS Payments 98

Totango

JULY 1, 2022

For B2B SaaS companies, customer loyalty drives subscription renewals and brand advocacy, making it a critical component of a profitable business model. Then we’ll explore why it plays a major role for B2B SaaS business models and how loyalty for B2B businesses differs from that for B2C brands. What Is Customer Loyalty?

B2B 114

B2B B2C Underperforming Technical Team Business 114

Chaotic Flow

MARCH 25, 2014

A SaaS business is different because of the recurring revenue subscription model. In fact, most of what follows applies equally well to any subscription business. The economics of a subscription-based business are fundamentally different from those of a transaction-based business. What makes a SaaS business different?

Metrics 156

Metrics Business SaaS Forecasting 156

BrightBack

JUNE 13, 2019

B2C, B2B and hybrid companies do things differently. B2B and B2C companies have their own ideas. For B2C and hybrid companies, the market is far broader, so these organizations are focused on improving customer satisfaction through better customer support. We published the results of our Customer Retention Survey.

B2C 56

B2C B2B Retention Trends 56

SaaStr

JUNE 26, 2024

It Takes Time To Bounce Back Jason was the first investor in RevenueCat , a company that automates mobile subscriptions on your phone. 30% of all mobile apps with a paid subscription use RevenueCat to manage it. An early thing Jason wrote on SaaStr is that B2B lags B2C by about two years. Or Scale AI securing $1B.

CTO Hire 143

CTO Hire AI Venture Capital Sales Hiring 143

Neil Patel

MARCH 2, 2021

To help, I’ve broken this list into B2C and B2B review sites, depending on your target buyers. Let’s start with B2C. B2C Review Sites. B2C” businesses sell goods and services directly to consumers. If you’re a B2C business, opt for popular, high-traffic review sites to maximize your exposure. Citysearch.

Software Review 136

Software Review Technical Review Scale Merchant Services 136

Chargify

JANUARY 15, 2020

Multiple billing systems and complicated contract customers that required itemized invoices were being managed manually, within an excessive number of spreadsheets. Because B2B SaaS is unlike any other industry, and perhaps most unlike B2C SaaS, with which it’s often and incorrectly compared. . And that was becoming a problem.

B2B 67

B2B Payment Features Software Review Scale 67

Neil Patel

JUNE 23, 2020

E-commerce Marketing for (B2B) vs (B2C) Sales process for B2B e-commerce vs B2C Picking the one that’s right for you – do both or pick one? Working with influencers Push notification – lists & messaging Understanding your metrics (COGS, ROAS, ROI to see what SKUs to scale with) Case studies Summary.

Marketing 145

Marketing Social Media B2C Scale 145

FastSpring

DECEMBER 18, 2020

According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. In some ways, the move from B2B sales happening offline to online mirrors other trends we see in the B2C market. The buying journey for B2B sales is still longer than a B2C transaction.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Chargify

MARCH 6, 2018

Throughout the series, we highlight Chargify merchants and the lessons learned as they grow their subscription-based businesses. To be clear, EdPlace isn’t just a B2C business. The company has both a B2C product for parents and a B2B product for private tuition businesses (in the U.S. Managing both B2B and B2C business models.

B2C 40

B2C Merchant Services B2B Payment Methods 40

ProfitWell

NOVEMBER 14, 2019

The subscription universe is taking over. From hygiene products to software to bacon (yes, bacon), you can purchase a subscription for just about anything today. What is the subscription-based economy? How does the subscription-based economy work? What customers look for in subscription companies.

Payment Features 49

Payment Features Payments Subscription Trends 49

FastSpring

MAY 25, 2023

Our all-in-one payment platform includes a best-in-class localized checkout, subscription management, global tax management, reporting and analytics tools, and more. Localizing pricing converts at 2x for B2C SaaS companies. How FastSpring can help. FastSpring helps SaaS and software companies sell around the world.

SaaS Payments 148

SaaS Payments Pricing Payments Merchant Services 148