SaaStr

JUNE 6, 2025

The trend has been building for over a year, with growth rates oscillating wildly between massive spikes and devastating drops. Many B2B and SaaS leaders continue to rely on price increases and upsells for more and more of their growth. Embrace Consolidation Trends : Many companies are looking to reduce their software vendor count.

Cloud 249

Cloud Software Marketing SaaS 249

SaaStr

JANUARY 8, 2025

SaaS that sells to B2B companies, and SaaS that sells to the Rest of the World. NRR Trending Slightly Back Up There’s a general consensus that the B2B segments that saw a downturn the past 2 years saw that downturn end in Q3’24. Monday.com by contrast, selling mainly outside of tech, saw growth remain strong at 34%.

AI 294

AI B2B Scaling Trends 294

SaaStr

JUNE 28, 2025

When it comes to raising a Series A, the benchmarks can vary depending on your market, growth trajectory, and the type of B2B business you’re building. These numbers have been trending higher as competition among investors increases. Dear SaaStr: What Are The Rough Benchmarks for Raising a Series A?

Benchmarks 252

Benchmarks Scale Generative AI Churn 252

SaaStr

APRIL 14, 2025

SaaS Capital surveyed 1,000 B2B startups of varying sizes to find out just how much today they are spending in sales and marketing in this new era of efficiency. That full report here: 2025 Spending Benchmarks for Private B2B SaaS Companies The answer? Its not just Marc Benioff hiring more sales execs in the AI era.

Scale 244

Scale Sales Hiring B2B Startup 244

SaaStr

FEBRUARY 24, 2025

But ordinary B2B VC deals are down. Overall deal count in B2B VC (and VC overall) is down again in January: Down -8% from December Down -64% (!) Overall deal count in B2B VC (and VC overall) is down again in January: Down -8% from December Down -64% (!) And per Sapphire Ventures , 2025 is starting off similarly.

B2B 227

B2B Venture Capital AI Innovation 227

Predictable Revenue

JULY 11, 2022

Learn what makes business to business sales (B2B sales) distinct from B2C, how to maximize your business sales process, and make the most of industry trends. The post What is B2B sales? appeared first on Predictable Revenue.

B2B 264

B2B Sales B2C Trends 264

SaaStr

JUNE 25, 2025

But perhaps more impressive than these numbers is how Co-Founder and CTO Arvind Nithrakashyap has positioned the company at the intersection of two of enterprise software’s most critical trends: cybersecurity and artificial intelligence. If we don’t meet those business metrics, it makes no difference to the business.”

Cybersecurity 250

Cybersecurity AI Scale CTO Hire 250

SaaStr

JUNE 30, 2025

Because every minute we save on operational tasks is a minute we can spend creating better content, building stronger community connections, investing in better start-ups, and delivering more value to the B2B world. Whether it’s SaaS metrics trends, market analysis, or competitive intelligence, Claude helps us go beyond the obvious.

AI 245

AI Software Review Social Media Systems Review 245

SaaStr

MARCH 24, 2025

AI is already reshaping B2B SaaS, and its only going to accelerate. And everyone I work closely with in B2B with a large AI cost base (Gorgias, Opus Pro, etc) has already figured out how to be smarter and bring costs down 80% or more. #6. We talk a lot about copilots, but in many cases they are just a new version of chat in B2B.

AI 144

AI Trends SaaS AWS 144

SaaStr

JUNE 7, 2025

New spending data from Ramp reveals a possible trend: end user AI adoption may be hitting its first growth slow down. Won’t Really Matter for B2B and SaaS Applications, Where It’s Earlier That adoption is just getting going, vs end users buying direct subscriptions to the AI model leaders.

AI 274

AI Payment Services Payments Scale 274

SaaStr

JUNE 2, 2025

Snowflake’s $250 million purchase of Crunchy Data and Databricks’ $1 billion acquisition of Neon represent a fundamental shift in how B2B software companies are preparing for the era of autonomous AI agents. 5 Interesting Learnings from Snowflake at ~$4 Billion in ARR Implications for SaaS and B2B Software 1.

VP of Engineering 184

VP of Engineering AI Search AI Data 184

SaaStr

MARCH 27, 2025

And 2024 was really good in B2B AI. The trend isn’t behind us. So 2025 is Good Times Again. 2024 was good, as most SaaS leaders saw growth reaccelerate toward the end of the year. 2025 is already even much better. Google buying Wiz for $32 Billion is the icing on the cake. And Zylo’s recent data confirms this.

Technical Review 264

Technical Review SaaS AI B2B 264

SaaStr

DECEMBER 25, 2023

The deep dive here: And G2’s summary here: In a deeply insightful G2 Reach panel, SaaStr CEO Jason Lemkin moderated an engaging discussion on the current B2B SaaS investing landscape and what we can expect in the years ahead. Deals aren’t any better or easier to get done, but some optimism is back.

B2B 276

B2B Investment Venture Capital SaaS 276

SaaStr

APRIL 28, 2025

What’s Changing in Sales: The AI Revolution is Here — and Coming Fast After analyzing 139,000+ conversations through SaaStr’s New AI, it’s now clear from the data: AI is about to fundamentally transform B2B sales. In B2B, the transformation will eliminate the frustrating experience of being bounced between departments.

AI 239

AI Underperforming Technical Team Sales Technical Review 239

SaaStr

FEBRUARY 25, 2025

The event is strategically designed to facilitate 1000s of meaningful connections through 1000+ on-site “Who Do You Want To Meet” dedicated 1-on-1s for B2B founders and execs (no service providers, sorry!) VIP Networking app for B2B founders and execs attending (no service providers, sorry!) appeared first on SaaStr.

Sales Recruiting 190

Sales Recruiting Scale CTO Hire Sales Hiring 190

Intercom, Inc.

JUNE 22, 2021

Buyer behavior is one area that has seen significant change – according to a recent report by McKinsey , 70% of B2B decision makers say they’re now open to making new, fully self-serve, or remote purchases in excess of $50,000, while 27% percent would spend more than $500,000. Create consistent, customer-centric experiences.

Technical Review 233

Technical Review Scale Technology Trends 233

SaaStr

MARCH 6, 2023

B2B founders and sales agents feel pressured to keep up with the rapidly evolving market. It can be both costly and exhausting to stay privy to the latest trends and able to predict the next big thing. The state of B2B sales in 2023 Before creating a dynamic strategy, it is essential to understand the current state of B2B sales.

Innovation 246

Innovation Sales Hiring B2B Strategy 246

SaaStr

JUNE 29, 2025

An unprecedented one in B2B. The B2B Metrics That Matter Rule of 40 Performance : Palantir hit an 83% Rule of 40 score in Q1 2025 (39% growth + 44% adjusted operating margin). These aren’t just good B2B metrics—they’re exceptional ones that suggest Palantir has found genuine product-market fit in the AI era.

AI 254

AI Artificial Intelligence Software Review Technical Review 254

SaaStr

JUNE 4, 2025

The 40% Problem: How AI Will Finally Fix Sales Coverage and Customer Face Time A wake-up call from HubSpot’s CEO Yamini Rangan on why your sales team is failing 60% of their accountsand how AI will change everything There’s a brutal truth about B2B sales that most founders refuse to acknowledge.

Scale 244

Scale AI Underperforming Technical Team Sales 244

SaaStr

MAY 21, 2025

So there’s the 10x ARR club … hard enough today in B2B and SaaS for public companies. By far the most highly valued B2B software company. This vertical focus aligns with broader trends in re-industrialization and supply chain resilience. It’s already #1 in B2B and SaaS today. And then there is Palantir.

Artificial Intelligence 157

Artificial Intelligence Government AI Benchmarks 157

Intercom, Inc.

NOVEMBER 18, 2020

To understand the way support leaders are thinking about automation, we worked with an independent market research firm to survey a random sample of 404 customer support leaders across both B2B and B2C industries in several sectors, including retail, healthcare, and technology. Understanding the automation opportunity.

Customer Support 223

Customer Support Trends Scale Market Research 223

Buffer Resources

SEPTEMBER 3, 2024

But just because we're not tapping into all the mindful, demure trends of the moment doesn't mean we can't have social media success—and our hard work on LinkedIn this year proves it. We want our customers and audience to see us as trusted, reliable, and thoughtful.

Social Media 106

Social Media B2B Interviewing New CTO 106

USIO

JUNE 12, 2025

Embedded Payments: More Than Just a Trend As Louis explained on the podcast, embedded payments aren’t just about adding a checkout button – they’re about making payments so seamless, they feel like a natural part of the product experience. That flexibility isn’t just convenient, it’s essential. And so does speed.

Payments 130

Payments Embedded Payments Payment Methods Payment Solutions 130

SaaStr

JUNE 16, 2020

SaaStr Enterprise will take everything we’ve learned from our first two digital events into a one-day event that is structured to provide high-impact and measurable value by connecting top CEOs of B2B companies from $20M – $2B in ARR with the top CIOs, CDOs, CTOs, and CXOs driving innovation in the Cloud. Apply to Attend.

Enterprise 176

Enterprise B2B Venture Capital Cloud 176

Buffer Resources

FEBRUARY 12, 2025

And B2B companies are no different. ” remember there’s still a human behind every B2B purchase, too. This article will highlight those and help you create a solid social media strategy for your B2B company. B2B social media marketing vs. B2C social media marketing: How should your strategy differ?

Social Media 89

Social Media B2B B2C Technical Advisors 89

Andreessen Horowitz

APRIL 12, 2021

In the past year, we have seen companies of all sizes and across all industries make significant adjustments to their tech stack as technological trends, which were already underway before the COVID-19 pandemic, crested faster and hit harder because of … The post How Tech Stacks Up in B2B appeared first on Andreessen Horowitz.

B2B 145

B2B Trends Technology Enterprise 145

FastSpring

JUNE 22, 2022

We don’t have to look far to find examples of B2B SaaS companies that have found traction using a self-service or product-led motion. Are you still making assumptions about your B2B go-to-market motion — assumptions that ignore B2C selling methods — that are limiting your growth potential? How B2B and B2C Are Converging.

B2C 148

B2C Payments SaaS Payments B2B 148

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. What is B2B Ecommerce?

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

User Pilot

OCTOBER 19, 2024

Get real-time insights into your survey responses, with visual breakdowns of data, NPS score, and trends. Track NPS scores over time with clear visualizations that display feedback trends. 4 Qualtrics for collecting multichannel feedback and B2B market research data Qualtrics NPS surveys.

Software Review 105

Software Review Technical Review Software B2C 105

ChurnZero

JANUARY 6, 2025

” So what 2025 customer success trends can we anticipate? Trend 1: Customer teams strengthen their revenue focus. Trend 2: AI and automation become transformative. Trend 3: Customer teams double down on outcomes and value. Trend 4: Digitally enhanced human relationships continue to evolve.

Trends 52

Trends Customer Success Scale SaaS 52

Tom Tunguz

AUGUST 16, 2020

During the presentation, we will cover customer success trends and how they impact early stage B2B SaaS companies, share our point of view on how early-stage customer success drives growth, and provide a “game plan” that focuses on the key things to get right from the get-go. My partner, Jamin Ball, will be leading the discussion.

Cloud 306

Cloud B2B Trends Customer Success 306

Tom Tunguz

AUGUST 30, 2020

The marketing pipeline trend should be the pipeline for this quarter, pipeline that’s available to close (ATC). A product leader at a B2B marketing mega-cap shared with me only 7% of marketing spend is targeted to sales prospects, which is why ABM has become so popular. It means the prospect will buy this quarter.

Marketing 357

Marketing Sales B2B Trends 357

SaaStr

SEPTEMBER 14, 2020

B2B txns moving online ??APIs A few key learnings and top trends to consider: #1 There is unlimited potential; even with COVID ‘craziness’ As we continue to face and adapt to the challenges of COVID-19, many companies are turning to Cloud for Business Continuity and growth. B2B transactions move online. .

Technical Review 349

Technical Review Cloud Software Review Technology 349

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. But what makes B2B content good ? According to one study, it also costs over $50 billion annually due to wasted resources alone. Tough question. Interview them.

B2B 138

B2B Technical Advisors SaaS Payments Underperforming Technical Team 138

SaaStr

MAY 27, 2023

First, bear in mind, start-up fundraising has gotten a lot harder than it’s been the past few years. A lot harder.

Venture Capital 278

Venture Capital Startup CTO Churn 278

Valuize Consulting

NOVEMBER 19, 2024

Our world is hyper-connected and data-driven, leading B2B companies are turning to technology to gain deeper insights into client needs and to deliver more proactive, tailored experiences. This technology is elevating B2B relationships, enabling companies to build lasting, profitable partnerships with a focus on both retention and expansion.

B2B 52

B2B Machine Learning Artificial Intelligence Outsourced Development 52