CloseSaaS

OCTOBER 15, 2015

There is no shortage of awful sales leaders. When the team is underperforming, bad sales leaders blame everyone else but themselves. They cause confusion amongst team members, ignore important business decisions, and lack passion for the profession.

AWS 52

AWS Sales Business Leadership 52

SaaStr

NOVEMBER 8, 2022

Why did sales-driven Qualtrics get to $100m+ in ARR without ever raising a nickel, and generating more than $20m a year in free cash flow ? Does it cost so, so much to host a few million lines of code on AWS? Sales, done right, should be accretive (although expect sales efficiency to ultimately decline post-Initial Scale).

Scale 280

Scale SaaS Banking AWS 280

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. As we were able to benefit from the pace of AWS innovation (and adopt AWS Aurora when it came along) we got 5x throughput at a 30% cost reduction.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

SaaStr

FEBRUARY 1, 2021

If you don’t think you need a great VP of Sales, Product, Marketing, Customer Success, and Engineering — then all that all that means is you’ve never worked with a great one. Head of Sales – What Corners Can I Cut? A bad VP of Sales is a total disaster. And to some extent, vice-versa.

Sales Hiring 273

Sales Hiring Part-Time VPE Scale Sales Recruiting 273

Sales Hacker

MARCH 1, 2019

Sales Engagement: How the World’s Fastest Growing Companies are Modernizing Sales Through Humanization at Scale is a labor of love. I’m so proud to be sending it into the world at just the right time, when it can make a big difference for a lot of sales organizations. Why a Book on Sales Engagement? Reserve your copy now.

Scale 58

Scale Engagement Sales AWS 58

SaaStr

NOVEMBER 9, 2019

But they are often just awful managers. Stay late with the sales team when they’re trying to close the last deals of the quarter, and take ’em out for drinks after. You probably haven’t done it before. Turns out, first-time CEOs are often the most successful. Because they don’t know it’s impossible.

Sales Hiring 279

Sales Hiring Sales Recruiting AWS Churn 279

Sales Hacker

AUGUST 7, 2020

Fortunately, more organizers than ever before are consciously seeking out female sales experts for panels, presentations, and podcasts. At Sales Hacker, we’re serious about diversity, and for that reason, we’ve compiled a list of 530+ female sales experts to consider for your next event. Leadership. Sales Development.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

Intercom, Inc.

OCTOBER 14, 2019

For a long time, I thought my inability to bluff would hamstring me in sales, but now I see it differently. I’ve come to view authenticity as a kind of sales superpower. The old world of sales was akin to a high stakes poker table where buyers and sellers wore dark sunglasses and headphones to avoid tipping their hand.

Software Review 162

Software Review AWS Social Media Machine Learning 162

Intercom, Inc.

JULY 24, 2018

When new hires joined the APAC Alliance, they would fly to our San Francisco or Dublin offices for two weeks of onboarding, as it’s an awesome way to get immersed in our company culture, meeting Intercom leadership and new colleagues while experiencing our values first hand. Working on your own also makes you incredibly resourceful.

Sales Hiring 149

Sales Hiring Company Culture Scale Customer Support 149

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

SaaStr

JUNE 3, 2020

And then I spent a year at Salesforce working on Marc Benioff’s extended leadership team, and really had a chance to learn how important trust can be, and also really learn from Salesforce, from Mark, how do you really build a global SaaS leader at scale? And that company grew very quickly. They can make donations for those charities.

Software Review 181

Software Review Scale Technical Review SaaS 181

ChurnZero

AUGUST 11, 2020

You and I both know how awful it feels to have someone disregard what we say and focus on their end goal instead. I’ve had a few situations where the person was more interested in the sale than truly helping me find the right solution. I’m sure you have too.

Retention 97

Retention Strategy Underperforming Technical Team Software Review 97

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 100

Cloud Scale AWS Machine Learning 100

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. As you grow functions, the audience for your roadmap widens.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. As you grow functions, the audience for your roadmap widens.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

MARCH 22, 2023

Ed Lenta, the SVP and GM of Databricks, had the rare opportunity of scaling three hypergrowth companies — VMware, AWS, and Databricks. You know they’ll demand your products, so it’s time to show up with the right leadership, support, services, training, and whatever else you decide you’ll need for your business.

Scale 203

Scale Scaling AWS Sales Hiring 203

SaaStr

DECEMBER 14, 2021

The reality was that they were heavily relying on the enterprise deals closed by the leadership team. million revenue quarter…In reality, though, we were still the founder-led sales company.”. Even after that exciting third year of growth, leadership at Treasure Data began noticing the lack of product-market fit. million and $1.2

Sales Hiring 272

Sales Hiring Data AWS Leadership 272

Sales Hacker

JUNE 20, 2022

It is our job as leaders and sales professionals to prepare for such an eventuality. 10 key points for sales leaders. What I share with you below is a distillation of incredible advice from sales leaders and professionals, as well as my own experiences. This is an awful place from which to make decisions. So, what to do?

Sales Hiring 84

Sales Hiring Strategy Sales Leadership 84

SmartKarrot

JULY 27, 2021

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Turn/River Capital As a Head of Customer Success, you will work with the leadership teams at 2 to 3 of the Turn/River portfolio companies to develop and implement retention and growth strategies and build operational best practices.

Development Team Review 10

Development Team Review Technical Review Customer Success Systems Review 10

SaaStr

AUGUST 8, 2023

The team is typically highly cross-functional, working together with sales, product, engineering, and marketing, and the goal is to help the other teams make better decisions through data and financial modeling. In 2014, storage had historically been Dropbox’s most significant cost driver, with hundreds of millions of dollars spent on AWS.

Scale 179

Scale Finance Outsourcing Services Sales Recruiting 179

SmartKarrot

NOVEMBER 18, 2020

Inspire customer success across the Customer Success department and throughout the company, working with sales, marketing, product, and finance. Collaborating with the sales, partnerships, and marketing team to develop a regular stream of multi-channel engagement programs to drive product adoption, retention, and customer advocacy.

Merchant Services 10

Merchant Services Technical Advisors Customer Success Payment Services 10

SaaStr

OCTOBER 15, 2019

Cold calling to set up demos has never worked for Mapistry, but we’ll share with you some of the strategies that have allowed us to increase our qualified lead flow by more than 400% and increase our sales ops by more than 3x in 2018. I think maybe once we saw the deck that they were using and it was pretty awful. Thanks Allie.

Underperforming Technical Team 156

Underperforming Technical Team Sales Hiring compliance SMB 156

SaaStr

SEPTEMBER 12, 2019

Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more. Atlassian famously does not have a sales team. At some point you want to talk to sales, but it’s probably not the first thing the person’s gonna want to do. There was a lot of sales motion.

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

SaaStr

MAY 23, 2019

And if you’ve just hired a cohort of 10 sales reps six months ago and everybody’s failing? The board doesn’t want people learning how to be VP of Sales. “Are we sales-driven or marketing-driven or product-driven?” But leadership is about doing the right things. Don’t go hire 10 more.

Sales Hiring 119

Sales Hiring Underperforming Technical Team Scale Startup 119

SaaStr

AUGUST 10, 2023

You’re finding the repeatability of your sales motion. They had open cores and created enterprise features around it to protect the business model until it got torpedoed by AWS early on. You’ll notice an evolution in how you approach customers, board meetings, and leadership. Building a go-to-market function from scratch.

Scale 190

Scale Scaling Sales Hiring Cloud 190

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Before Tidelift, Bridget was VP of Sales @ Logz.io and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%. Loving our podcast content?

Sales Hiring 196

Sales Hiring Scale Technical Review Outsourcing Services 196

SmartKarrot

MARCH 2, 2023

Top 15 VC Podcasts 2023 [Listed Alphabetically] 100x Entrepreneur 100x Entrepreneur – By Siddhartha Ahluwalia Siddhartha Ahluwalia is a 2x founder, VC & Startup Business Development Manager at Amazon Web Services (AWS). Brandon is a host of the Sales Secrets podcast. Currently, he is the CEO, Founder & inventor of Seamless.AI.

Venture Capital 10

Venture Capital Scale Entrepreneurship EKS (Elastic Kubernetes Service) 10

Sales Hacker

OCTOBER 6, 2023

Get your leadership team together, re-evaluate each juncture in your GTM process from customer discovery to upsell, and re-imagine a better way to engage your customers using these new advancements in AI. A few years ago, each of your teams would have run out to buy the latest AI point solution because of FOMO.

Artificial Intelligence 91

Artificial Intelligence AI Generative AI Blockchain 91

SaaStr

SEPTEMBER 28, 2023

But developers notoriously don’t want to talk to anyone ever, and they’ll still spend six figures and beyond without ever talking to sales. Head of Sales: They don’t understand what SAML means and don’t plan to learn it. 50% of SaaS sales are outside of North America. Some are the same in terms of ease of use.

Enterprise readiness 231

Enterprise readiness Payment Solutions Enterprise Payments 231

Sylvia Ng

FEBRUARY 17, 2016

Experience in any of the following: Email marketing, content marketing, PR, affiliates, partnerships, sales, SEO. Work across the stack: mostly Python/Flask, PostgreSQL, JavaScript (React/JQuery/Backbone) and working with AWS. Be a key decision maker and work very closely with leadership. Working knowledge of ad serving tools.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

Sales Hacker

JANUARY 25, 2019

That wonderful time of the year where the sales thermometer resets to zero and your sales team pounds the pavement to deliver 150% over last year’s quota! Or, your SKO can be a colossal waste of time and money that will leave your sales reps questioning your leadership. That’s up to you. Sound familiar?

Sales Hiring 63

Sales Hiring Sales AWS Leadership 63

SaaStr

APRIL 24, 2020

How does John think about the role of leadership in a crisis such as this? Where does John believe many leadership teams go wrong in times such as this? How can leadership teams ensure that a crisis is not self-fulfilling and how can one prevent that mindset? You’ve got executive people who want thought leadership.

Scale 215

Scale Leadership Strategy Technology 215

SaaStr

MAY 14, 2019

Mikkel : Well again, the public cloud, AWS, was the dominant leader. We are seeing platform shifts from how they traditionally run their infrastructure and services and business to seeing them run that stuff on AWS. Like anything sales, now we do sales tools too, to marketing, all these other things. Mikkel : Whew.

Cloud 188

Cloud Sales Recruiting Scale AWS 188

Sales Hacker

SEPTEMBER 14, 2021

In this episode of the Sales Hacker Podcast, we have Amy Frampton , Head of Marketing at BambooHR and 15-year marketing veteran. Join us for a hilarious conversation about what’s changed in marketing lately, brushing shoulders with Marshawn Lynch, poaching SDRs and AEs from sales, and tips for employer branding. powered by Sounder.

Sales Recruiting 79

Sales Recruiting Sales Hiring Marketing Underperforming Technical Team 79

SaaStr

JUNE 15, 2021

We’ve done a ton of terrific sessions with the Twilio leadership over the years, including 4 different deep dives with Jeff Lawson, CEO and co-founder. How sales worked, how pricing worked, how billboards work, and more. Yesteryear, if you had a communications product, you would go into a relatively top down, IT type sale.

Scale 287

Scale Underperforming Technical Team Engineering Wireless 287

Sales Hacker

SEPTEMBER 29, 2020

Subscribe to the Sales Hacker Podcast. Sales enablement is easy: all you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money, and do all of this with less time. More sales meetings, start creating better sequences faster, go to go.regie.io

Scale 107

Scale CTO Hire Scaling CTO Coach 107