SaaStr

MARCH 31, 2022

And it’s one of the three large cloud vendors that we all know: Microsoft, AWS, and Google. AWS’s marketplace has seen 1.5 But also it’s allowed us to get much closer to our provider, I mean, we host and run 100% on AWS, but pull data from everywhere. It was pretty easy to drive that from our side.

Scale 206

Scale Marketplace as a Service Cloud SaaS Payments 206

Sales Hacker

MARCH 4, 2019

Dan talks about the key qualities of great sales leadership and how to be an effective executive in addition to being a great sales leader. Managing to the right number and how to use quotas to avoid “metal on metal”. Building a Repeatable Leadership System [19:04]. Building a Repeatable Leadership System.

Leadership 62

Leadership Scale Sales Hiring Sales 62

Andreessen Horowitz

APRIL 30, 2024

And so when Amazon called me and they’re like, “Hey you want to come with us and do you want to actually start the mobile services, backend business within AWS?” David: Maybe you can talk about that transition, coming from a business like AWS to financial services, which I think was new for you.

Development 83

Development Technical Review AI AWS 83

SaaStr

NOVEMBER 8, 2022

Does it cost so, so much to host a few million lines of code on AWS? And your marketing costs should be manageable as your mini-brand kicks in. They do need to be nurtured, and managed, and showered with love, demos, and attention. Don’t wait to invest in customer success and account management. So is SaaS cursed?

Scale 280

Scale SaaS Banking AWS 280

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. When I say “execute”, I don’t simply mean the engineering challenges of building something. The second army are your main competitors.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

SaaStr

NOVEMBER 9, 2019

But they are often just awful managers. Manage People. Manage anyone you can, even if it’s not perfect. My first management job was managing HR. My first management job was managing HR. You probably haven’t done it before. Because they don’t know it’s impossible.

Sales Hiring 279

Sales Hiring Sales Recruiting AWS Churn 279

SaaStr

FEBRUARY 1, 2021

What you really want is someone that has (x) successfully managed at least a small team of CSMs before, (y) ideally to quota, and (z) in SaaS. What you do need is someone with (i) experience managing customer implementations (ii) over an extended period of time (iii) to quantified success. The problem? That’s the minimum spec.

Sales Hiring 273

Sales Hiring Part-Time VPE Scale Sales Recruiting 273

Scytale

JANUARY 9, 2024

Your SOC 2 Type II report will prove that your company’s data management practices meet the relevant SOC 2 criteria and requirements over a specific historical period. Section 1: Management Assertion In this section, your company declares that all the information provided in the report is accurate and relevant.

compliance 52

compliance Software Review Systems Review Technical Review 52

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 100

Cloud Scale AWS Machine Learning 100

ChurnZero

AUGUST 11, 2020

As customers struggle to adjust and manage, they’ll want to know their troubles are being heard by the businesses they interact with. You and I both know how awful it feels to have someone disregard what we say and focus on their end goal instead. Train to Listen.

Retention 97

Retention Strategy Underperforming Technical Team Software Review 97

Intercom, Inc.

OCTOBER 14, 2019

Products like Amazon Web Services (AWS) and the rise of engineering talent globally have reduced the barrier of entry for software startups in recent years. In a meeting, one of their senior managers asked me for my advice on setting up Intercom. There’s more competition and more choices for software buyers.

Software Review 162

Software Review AWS Social Media Machine Learning 162

Sales Hacker

AUGUST 7, 2020

Leadership. Leadership. Digital Sales and Development Manager. Managing Client Partner. Manager, Business Development. General Manager, Worldwide Partner Sales. Sales Manager. The Exceptional Leadership Institute for Women. Managing Director. Sales Development. Sales Growth. Tami Erwin.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

Sales Hacker

MARCH 1, 2019

Sales management needs to enable reps to do those things while being scientific about how reps’ time is spent, and hyper-focusing on effectiveness. It’s for all roles in the revenue organization from Demand Gen, to Sales Development, Ops/Enablement, Management, Leadership, Account Executives, and even Customer Success.

Scale 58

Scale Engagement Sales AWS 58

SaaStr

JANUARY 28, 2020

You can argue all you want about investment, but their cashflow management. And I remember being at that Dreamforce in 2009, which was awful. It goes back to that cashflow management. Phase one, it was like my job was basically managing all the agencies. How did Nick manage you? Aaron : And they just have to do it.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

Intercom, Inc.

OCTOBER 1, 2020

But then we brought in four teams – four product managers, four designers, et cetera. But you need to make sure that you’re aligned with the sales leadership. And I remember we put in place a new structure, because when I came in, all of us were still in this amorphous blob, building and working together.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

But then we brought in four teams – four product managers, four designers, et cetera. But you need to make sure that you’re aligned with the sales leadership. And I remember we put in place a new structure, because when I came in, all of us were still in this amorphous blob, building and working together.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

SaaStr

JUNE 3, 2020

And then I spent a year at Salesforce working on Marc Benioff’s extended leadership team, and really had a chance to learn how important trust can be, and also really learn from Salesforce, from Mark, how do you really build a global SaaS leader at scale? And that company grew very quickly. They can make donations for those charities.

Software Review 181

Software Review Scale Technical Review SaaS 181

SmartKarrot

JULY 27, 2021

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Turn/River Capital As a Head of Customer Success, you will work with the leadership teams at 2 to 3 of the Turn/River portfolio companies to develop and implement retention and growth strategies and build operational best practices.

Development Team Review 10

Development Team Review Technical Review Customer Success Systems Review 10

SmartKarrot

NOVEMBER 18, 2020

Collaborate as part of the global customer success leadership team to align and solve bottlenecks in a scalable way. Apply here: [link] Role: Strategic Customer Success Manager Location: San Francisco, CA, US Organization: Miro As a Strategic Customer Success Manager, you will manage a portfolio of 25-35 Enterprise customers.

Merchant Services 10

Merchant Services Technical Advisors Customer Success Payment Services 10

SaaStr

MAY 23, 2019

At Aster Data, which is big data, Granular, AgTech SaaS, Nuxeo content management, Alation data catalogs. Three, how can I better manage the board? It’s not a manager-employee relationship. So it is not a manager-employee relationship and managing that is difficult. Three, how can I better manage the board?

Sales Hiring 119

Sales Hiring Underperforming Technical Team Scale Startup 119

Audacix

JULY 18, 2022

Remove infrastructure bottlenecks: you do this by ensuring that your infrastructure configuration and management doesn't become a bottleneck to developer productivity. Naturally, your first choice is likely to be between choosing between AWS DevOps or Azure Devops. Which tool will you choose for configuration management?

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

SaaStr

AUGUST 8, 2023

Strategic finance can be thought of as a project management function for your company’s underlying business model or a BizOps team that operates within a more financial lens. Capital Raising Manage and execute equity and debt transaction to raise capital. Cross-Functional Alignment Get buy-in from all stakeholders on key initiatives.

Scale 179

Scale Finance Outsourcing Services Sales Recruiting 179

SaaStr

DECEMBER 14, 2021

The reality was that they were heavily relying on the enterprise deals closed by the leadership team. Even after that exciting third year of growth, leadership at Treasure Data began noticing the lack of product-market fit. Commoditization From AWS & Google Cloud. million and $1.2 million deals led by the founders.

Sales Hiring 272

Sales Hiring Data AWS Leadership 272

SaaStr

SEPTEMBER 10, 2021

In many ways, your Quality of Life will simply be awful. Third, my second start-up as a founder — once we had a great management team. Having a great founding team, and then, a great management team, to work together with. I had a pretty excellent, extremely committed co-founder AND management team on Day 0.

Part-Time VPE 281

Part-Time VPE CTO Hire AWS New CTO 281

SaaStr

AUGUST 10, 2023

They had open cores and created enterprise features around it to protect the business model until it got torpedoed by AWS early on. It can also be challenging to manage these communities. You’ll notice an evolution in how you approach customers, board meetings, and leadership. That would have been counterproductive.

Scale 190

Scale Scaling Sales Hiring Cloud 190

SmartKarrot

MARCH 2, 2023

Top 15 VC Podcasts 2023 [Listed Alphabetically] 100x Entrepreneur 100x Entrepreneur – By Siddhartha Ahluwalia Siddhartha Ahluwalia is a 2x founder, VC & Startup Business Development Manager at Amazon Web Services (AWS). Currently, he is a managing partner at Upfront Ventures, a venture capital firm based in Los Angeles.

Venture Capital 10

Venture Capital Scale Entrepreneurship EKS (Elastic Kubernetes Service) 10

SmartKarrot

JUNE 30, 2022

From the perspective of customer success, this is quite risky because losing a customer success manager is awfully expensive regardless of your rep-to-client ratio. It is simple to think you know everything during merger and acquisition, but change takes time and requires careful management.

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles.

Sales Hiring 196

Sales Hiring Scale Technical Review Outsourcing Services 196

Sylvia Ng

FEBRUARY 17, 2016

Experience managing personal relationships with vendors or clients. Ability to multi-task, prioritize, and manage time effectively. 3+ years of experience in product management, user acquisition marketing or similar fields. Background in statistics. JOB REQUIREMENTS – GENERAL EXPERIENCE. Start-up experience.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

SaaStr

JANUARY 25, 2022

Enough to pay some salaries and AWS bills, but it’s not that much. And finally hiring a real management team. But at $10/mo, that’s still just $20,000 a month. And each month, you barely add enough new revenue to hire just one of those great engineers you need.

Headcount 228

Headcount AWS SaaS Churn 228

SaaStr

SEPTEMBER 28, 2023

Single sign-on SAML authentication SCIM provisioning for user management You can sell to 20-30-40-person companies all day, but if you want to sell to hundreds of people in a company, you will need this stuff, and WorkOS helps you do it fast. Today, companies spend over $10M/month on AWS — companies like Lyft, Pinterest, and Stripe.

Enterprise readiness 231

Enterprise readiness Payment Solutions Enterprise Payments 231

SaaStr

OCTOBER 15, 2019

I think maybe once we saw the deck that they were using and it was pretty awful. ” Maybe you can say that the data you’re managing isn’t the most secure data. When we first started doing this, we didn’t have a sales deck and so we just let them do their own thing. They gave a presentation to their boss.

Underperforming Technical Team 156

Underperforming Technical Team Sales Hiring compliance SMB 156

SaaStr

APRIL 24, 2020

How does John think about the role of leadership in a crisis such as this? Where does John believe many leadership teams go wrong in times such as this? How can leadership teams ensure that a crisis is not self-fulfilling and how can one prevent that mindset? How should we structure content for these virtual events? *

Scale 215

Scale Leadership Strategy Technology 215

Sales Hacker

JUNE 20, 2022

This is an awful place from which to make decisions. Present a united leadership front. In a recession, sellers will also look to the whole leadership group (HR, Product, IT etc.) They will notice any break in the leadership chain and this can lower their confidence, even if the sales leader is doing all the right things.

Sales Hiring 84

Sales Hiring Strategy Sales Leadership 84

Sales Hacker

OCTOBER 7, 2021

Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. I went through a VP of Sales Program with SaaSy Sales Leadership — the moment I realized I didn’t want to be a VP of Sales. She is a Speaker and Hostess for LinkedIn Live. What is one a-ha moment you’ve had in your sales career?

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Audacix

AUGUST 11, 2023

What this means for security teams: you should be supported with greater senior executive sponsorship and leadership as non-technical executives realise and accept the scope of change that must be undertaken. Strengthen consent management - Review and update consent flows to meet requirements like explicit, informed, revocable consent.

Outsourcing Services 52

Outsourcing Services Technical Review Cybersecurity Data 52

Sales Hacker

SEPTEMBER 14, 2021

See how Outreach runs account-based plays, manages reps, and so much more using their very own sales engagement platform. Prior to joining Bamboo, Amy spent more than 15 years in technology and marketing leadership roles in the greater Seattle area. Does this mean I’m going to be a business manager? Head to Outreach.IO/onOutreach

Sales Recruiting 79

Sales Recruiting Sales Hiring Marketing Underperforming Technical Team 79