SaaStr

NOVEMBER 7, 2023

Within the next 12 months, Adam Seligman, VP of Generative Builders at AWS, believes there will be an inversion of SaaS. Adam came up with the wildest idea he could think of for an app and used Anthropc, a large language model company, to help develop the idea. This accomplishes the pieces you need to do product definition in SaaS.

Generative AI 240

Generative AI AWS AI Artificial Intelligence 240

Intercom, Inc.

FEBRUARY 13, 2020

It’s essential in marketing today that you stay abreast of the latest developments in a rapidly evolving landscape. Alex explains why marketers are building a new, centralized tech stack: “There are so many channels, and each one requires technology to manage it effectively if you’re a marketer. .

Scale 181

Scale Marketing AWS Machine Learning 181

The Angel VC

FEBRUARY 20, 2016

Ten years ago, there was nobody who SaaS founders could ask in order to learn how to do, for example, inbound marketing, low-touch sales or customer success. In it he argues that an eCommerce business with $10 to $20 million in revenues is not that hard to build and also not very valuable.

Scale 192

Scale Scaling SaaS AWS 192

Intercom, Inc.

JANUARY 12, 2022

. “[Our research] opened up new markets for this product without them having to go through the other kinds of experimentation they were originally planning” After doing a bunch of analysis and digging into it, they realized the videos were too slow in certain countries because of where their data centers or AWS environments were located.

Data 151

Data Airlines AWS Underperforming Technical Team 151

User Pilot

FEBRUARY 21, 2023

Both Pendo and Heap support funnel analysis which allows product managers to identify friction points and optimize the product to help users experience value in less time. While Userpilot is developing funnel analysis functionality, you can achieve the same results by tagging and tracking Goals. His is not an isolated opinion.

Software Review 98

Software Review Underperforming Technical Team Technical Review Systems Review 98

OpenView Labs

DECEMBER 13, 2019

Everywhere you look there are dominant SaaS companies with thriving products. That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Product Led Growth Market Map. SaaS is now ubiquitous.

Sales Hiring 52

Sales Hiring Benchmarks AWS Scale 52

Sales Hacker

AUGUST 7, 2020

Sales Development. Career Development. Digital Sales and Development Manager. VP Europe Sales, Presales and Marketing. Manager, Business Development. People First Productivity Solutions. Empowering Sales Development. Manager Strategic Partner Development for the Americas. Sales Development.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

SaaStr

DECEMBER 20, 2019

Prior to founding Outreach, Manny spent 7 years with Microsoft where he ran the Latin America and Canada business development group for Microsoft’s emerging mobile division, representing $50M of yearly revenue. There’s a whole literature around product market validation and MVPs and product market fit and all that.

Scale 141

Scale Sales Hiring Construction Education 141

SmartKarrot

JULY 27, 2021

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Turn/River Capital As a Head of Customer Success, you will work with the leadership teams at 2 to 3 of the Turn/River portfolio companies to develop and implement retention and growth strategies and build operational best practices.

Development Team Review 10

Development Team Review Technical Review Customer Success Systems Review 10

SaaStr

MARCH 22, 2023

Ed Lenta, the SVP and GM of Databricks, had the rare opportunity of scaling three hypergrowth companies — VMware, AWS, and Databricks. It’s necessary, in every new market you go into, to go in and soften the beach. This means creating conditions where product market fit and demand start to be facilitated.

Scale 189

Scale Scaling AWS Sales Hiring 189

Intercom, Inc.

DECEMBER 13, 2018

Julien, who previously directed business development and partnerships at Microsoft and is on the board of French media giant Le Monde, was perfectly poised for a conversation at the SaaStock conference in Dublin that ranged from the different missions within Facebook to why he’s betting big on chat. Different visions for different products.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

Outseta

OCTOBER 11, 2019

What I’ve learned about product market fit over a decade of working with SaaS start-ups By Geoff Roberts Few topics are discussed in start-up land more than product market fit —founders spend countless cycles iterating on their products, trying to find this often enigmatic state where it’s clear that there’s a real market for their new creation.

Product Marketing 50

Product Marketing Marketing Sales Hiring Education 50

SaaStr

AUGUST 2, 2021

But developing solid partnerships takes vision, grit, time and patience. Technology Alliances: The tech alliances offer important integrations, especially critical for ServiceNow’s target market of enterprise customers. Examples include AWS, Adobe, Microsoft, and Google Cloud. Examples include IBM, Accenture and Deloitte.

Outsourcing Services 271

Outsourcing Services Scale Scaling Outsourced Development 271

Sales Hacker

OCTOBER 7, 2019

Everything from brand and creative and media, to product marketing, to demand gen functions, to partner marketing, to industries. I’ve also seen companies with really strong teams and what seemed to be good markets not make it. Sam Jacobs: And so how big is the organization, in terms of human beings?

Cloud 44

Cloud Artificial Intelligence Scale GCP(Google Cloud Platform) 44

Casey Accidental

DECEMBER 11, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. In a previous post , I talked about how product work post-product/market fit shifts from zero to one innovation to features, growth, and scaling work.

Payments 113

Payments Scale Payment Solutions Technical Review 113

Intercom, Inc.

OCTOBER 1, 2020

Because in the early stages of product-market fit, you’re still shipping stuff and you’re looking to hit this sort of, what I call a vein of value in your customers. You’re looking for something like, “S**t that’s really powerful, do more of that.” What did they say? Why did they quit?

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

Because in the early stages of product-market fit, you’re still shipping stuff and you’re looking to hit this sort of, what I call a vein of value in your customers. You’re looking for something like, “S**t that’s really powerful, do more of that.” What did they say? Why did they quit?

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

User Pilot

JANUARY 26, 2024

Once you develop the onboarding and support resources and set up processes that enable users to sign up for the product and upgrade to higher plans, it makes no difference how many customers you have. For example, your AWS bill will most likely go up, but this is the case regardless of the growth model.

SaaS 103

SaaS Acquisition Onboarding Retention 103

SaaStr

APRIL 30, 2022

Basically you can more easily start using products. The second constituent there is the developer. Why do developers love SaaS products? They love SaaS products. They love consuming SaaS products not because of the billing model, but because of the delivery model. Your developers are busy.

SaaS Payments 229

SaaS Payments Metrics Payment Methods Scale 229

SmartKarrot

JANUARY 18, 2021

Nevertheless, based on our experience in SaaS industry growth and studying the business strategies of many such companies, we have developed an understanding of growth mechanism that works. For any company to grow, it has to acquire more customers by reaching the right product/market fit. So, let’s look into them.

Customer Lifetime Value 10

Customer Lifetime Value Scale SaaS Acquisition 10

User Pilot

APRIL 21, 2023

The aim of product analysis is to better understand its strengths and weaknesses, to evaluate how effective it is at satisfying user needs , and to identify areas for improvement. Product analysis benefits teams from across the organization, including your product , marketing , customer success , and UX design colleagues.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Onboarding Retention 98

SaaStr

JUNE 15, 2021

Twilio is a cloud communications platform that allows software developers to embed communications into the apps that they’re building. One high level thing, I wonder, maybe you can…Twilio’s clearly the flagship of next generation, developer centric companies, first one to go IPO of this generation.

Scale 285

Scale Underperforming Technical Team Engineering Wireless 285

SaaStr

MAY 15, 2020

I went into product marketing for the commercial arm of Xerox Park, which is a big computer research company here. Harry Stebbings: Can I ask, if we take that to a practical level, because I totally agree in terms of that career development, and the thriving. Is there a customer success playbook that I have to develop?

Sales Hiring 194

Sales Hiring Scale Technical Review Outsourcing Services 194

Sales Hacker

AUGUST 18, 2023

” Is it something beyond just “we want bigger deal sizes to make our unit economics work” or do they feel they have a strong product market fit and can actually command those prices. Marketing…their demand gen motion changes, need different product marketing, etc. And why you think you can win?

Scale 67

Scale VP of Engineering Sales Hiring Enterprise 67

OpenView Labs

FEBRUARY 3, 2022

Usage-based pricing (UBP) , also known as consumption-based pricing, allows customers to pay for products according to how much they use. AWS and other infrastructure providers have been using UBP for nearly a decade. These metrics are an indicator of product-market fit. The takeaway.

Headcount 73

Headcount SaaS Compensation Acquisition 73

Outseta

JANUARY 20, 2020

In this post I’m going to share the most important lessons about growing a SaaS business that I learned at Buildium—collectively, these things had an awful lot to do with the company being valued so highly. I was offered a job as Buildium’s first full-time marketing hire, pulling in a cool $38,400 annually.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Sales Hacker

SEPTEMBER 14, 2021

Join us for a hilarious conversation about what’s changed in marketing lately, brushing shoulders with Marshawn Lynch, poaching SDRs and AEs from sales, and tips for employer branding. Who sales development should report to (spoiler: it’s marketing). Changes in marketing in the last 15 years [13:08]. powered by Sounder.

Sales Recruiting 79

Sales Recruiting Sales Hiring Marketing Underperforming Technical Team 79

Chart Mogul

OCTOBER 18, 2019

To power this shift, we need infrastructure, which supports the easy establishment and distribution of the new internet-enabled products and services. This is already at play — services like AWS, Stripe, and others have brought down the cost of starting and running a business to a fraction of what they used to be just a decade ago.

Scale 71

Scale SaaS Automotive AWS 71

SaaStr

MAY 3, 2019

Prior to founding Outreach, Manny spent 7 years with Microsoft where he ran the Latin America and Canada business development group for Microsoft’s emerging mobile division, representing $50M of yearly revenue. Manny Medina: There is a whole literature around product market validation and MVPs and product market fit and all that.

VP of Engineering 149

VP of Engineering Sales Hiring Technical Review Development Team Review 149

SaaStr

OCTOBER 16, 2020

How does Paul approach such large product decisions today? What does really effective product marketing mean to Paul? How do you think… And this is quite a specific one actually, to just dive into, but how do you think about effective product marketing? Harry Stebbings: Terrible metaphor.

CTO Coach 172

CTO Coach Sales Hiring Software Review CTO Hire 172

SaaStr

JULY 1, 2020

Sam Blond: We have about 80 folks in the sales org, split between sales, development sales and then relationship management. We can save companies $100,000 on their AWS bill. Everybody wants to save $100,000 on their AWS bill right now. Then, we started on messaging and messaging wanted to be really specific to cost savings.

Merchant Services 173

Merchant Services Scale Sales Recruiting Sales 173

Chart Mogul

OCTOBER 18, 2019

To power this shift, we need infrastructure, which supports the easy establishment and distribution of the new internet-enabled products and services. This is already at play — services like AWS, Stripe, and others have brought down the cost of starting and running a business to a fraction of what they used to be just a decade ago.

Scale 52

Scale SaaS Automotive AWS 52

Mucker Capital

APRIL 6, 2023

The other dimension you need to think about is the product complexity. If you have a very complicated product–for example you sell AWS or you sell Snowflake–those are infrastructure products. If you're really starting from scratch, do the product. For GitLab, we had an open source version of the product.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Chart Mogul

DECEMBER 22, 2021

Google Play — added a new one-click import functionality (vs previous integration that required development work). Design updates — simplified our dashboard layout (moved top header to the left), updated the design for our data tables; and refreshed our help center/developer hub layout. You can read the full release announcement here.

Software Review 52

Software Review Systems Review Payment Features PayPal 52

Hacking Revenue

FEBRUARY 26, 2016

There are so many products and services out there. People become more informed, they see many products as a commodity and developed marketing blindness in many aspects of their lives. The brand is something that is absolutely crucial for your success. Where do you go from here?

Outsourcing Services 53

Outsourcing Services Branding Outsourced Development Scale 53

OPEXEngine

DECEMBER 15, 2020

“Determine why your customers are leaving and develop content that addresses those pain points—then deliver it in an automated way. Tia Fomenoff, Director of Product Marketing, Thinkific. I’m sure they’re reducing their number on churn, but they’re awful companies. Plain and simple. .

Churn 52

Churn SaaS Payments Payment Methods Payment Solutions 52

OpenView Labs

JUNE 25, 2019

CAC encompasses all of the sales and marketing costs that a business has to shell out to land a single new customer (calculated as total sales & marketing expense in a period / total customers acquired in a period). It’s common to see a reduction in efficiency as a business scales, markets saturate, and competition increases.

Scale 40

Scale Development Team Review Software Review Benchmarks 40