OpenView Labs

JUNE 16, 2021

Launching a Consumption-Based Pricing Model: What, Why, and How? Zuora’s Product Management Director, Lucasz Weber, tells us why consumption-based pricing is a “win-win” for customers and industry—so long as it’s done right. Chargify takes a closer look at the success of Digital Ocean, AWS, Mailgun, MessageBird, and Wordstream.

Pricing 64

Pricing Scale Forecasting AWS 64

Frontegg

MAY 27, 2021

This philosophy applies to both low and high touch business models, where the vendor has to eliminate all potential usability problems that may arise. Founded : 2011 Known customers: Facebook, IBM, Microsoft, AWS, Unity, Udemy, Shopify Price starts at: $38/month per user. #2 Best For: Subscription Management, Billing.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

The Angel VC

FEBRUARY 20, 2016

Some SaaS businesses manage to do this and have a shot at building a $100 million ARR company, but for the majority of SaaS companies growth will taper off once they’ve reached a few million dollars in ARR, making it hard to ever grow significantly beyond $10-20 million.

Scale 192

Scale Scaling SaaS AWS 192

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 100

Cloud Scale AWS Machine Learning 100

ChurnZero

JUNE 24, 2022

What does this mean for B2B SaaS businesses? In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey. I mean AWS or whatever might be going up too. But especially if the business model and the pricing model are the same.

Benchmarks 98

Benchmarks Retention Software Review Technical Review 98

ProfitWell

MAY 15, 2020

Google Compute Engine (GCE), Digital Ocean, and Amazon Web Services (AWS) are all good examples of IaaS. Platform as a service, PaaS, is also a cloud computing but service providers deliver platforms to clients, allowing them to develop, run, and manage business applications without the need to build and maintain the infrastructure.

SaaS Payments 75

SaaS Payments Payment Services Payment Solutions Payments 75

ProfitWell

MAY 12, 2020

Starting with SaaS, there's very little for the user to manage. None of the options require as much self-management from the user as a dedicated on-premise solution would. Data and software — SaaS users do not have to worry about managing data usage, or application upkeep. Let's take a closer look. SaaS benefits.

Cloud 59

Cloud Azure SaaS Underperforming Technical Team 59

OpenView Labs

DECEMBER 2, 2020

The Blockbuster/Netflix situation is one of the most frequently cited examples: A newcomer arrives on the scene with a better business model than the incumbent, and the incumbent doesn’t mimic the new model for fear of damaging their existing business. This kind of scenario happens all the time.

Marketing 54

Marketing AWS Scale Development 54

SaaStr

AUGUST 8, 2023

Strategic finance can be thought of as a project management function for your company’s underlying business model or a BizOps team that operates within a more financial lens. Strategic Finance optimizes a company’s underlying business model to create long-term value by increasing revenue and decreasing costs.

Scale 168

Scale Finance Outsourcing Services Sales Recruiting 168

Neil Patel

SEPTEMBER 3, 2020

Managing Google Ads takes a lot of time, effort, and energy. If you plan on doing the same, you’re going to need to know how to choose the right agency to manage your Google Ads. ” If you’re looking for an agency to manage Google Ads on your behalf, this is important for a few reasons.

Outsourcing Services 131

Outsourcing Services Advertising Transportation Customer Lifetime Value 131

Intercom, Inc.

DECEMBER 13, 2018

As Workplace’s global head, Julien Codorniou has been spending the past few years exploring how to make his department align with Facebook’s mission while executing an entirely different business model that relies on companies promoting community within their workforce. Workplace is about connecting people.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

OpenView Labs

FEBRUARY 11, 2021

Make managing and reviewing gross margin an organization-wide priority. While inevitable and with multivariate causality, it speaks to the product’s maturity and business model. When this happens, fix the product, pivot the business model, or expand the distribution channels. Managing gross margin.

Scale 52

Scale Payment Methods Payment Services Systems Review 52

Chargify

AUGUST 17, 2020

However, with the introduction of Events-Based Billing by Chargify, this event-based billing model is now available to small and medium-sized businesses, giving them the ability to offer the same pricing models and bill customers just as precisely as Amazon Web Services (AWS) or the popular voice and messaging platform Twilio.

AWS 98

AWS Payment Services SaaS Payments Payments 98

ProfitWell

SEPTEMBER 10, 2020

By almost all key metrics, now is a great time to get into the SaaS business model. Running your own server to handle your customer's valuable data requires a huge investment to match the same level of security and reliability that comes baked into services like Amazon AWS and Microsoft Azure cloud. AI Integrations.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

ChurnZero

JUNE 24, 2022

What does this mean for B2B SaaS businesses? In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey. I mean AWS or whatever might be going up too. But especially if the business model and the pricing model are the same.

Benchmarks 52

Benchmarks Retention Software Review Technical Review 52

SaaStr

DECEMBER 13, 2021

For us, the SaaS model Amazon Web Services (AWS) offered was an amazing one to look at. Multiple successful exits and valuations of Open Source companies like Confluent, HashiCorp, and Databricks show strong business models can and do exist, and SaaS-based models help more COSS companies succeed in the Cloud.

AI 232

AI Enterprise SaaS AWS 232

User Pilot

APRIL 30, 2024

A SaaS product enhances business efficiency with cost-effectiveness, scalability , maintenance-free operation, accessibility from anywhere, easy integration , and inclusive product design. Asana enhances team collaboration and productivity with task management, progress reports, and customer experience roadmaps.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

SaaStr

AUGUST 10, 2023

They had open cores and created enterprise features around it to protect the business model until it got torpedoed by AWS early on. It can also be challenging to manage these communities. You’ll want a leader who is a manager and can do early scaling. That would have been counterproductive.

Scale 178

Scale Scaling Sales Hiring Cloud 178

SaaStr

JULY 20, 2021

At ’21 Annual, Dave gave us one of the most popular sessions of the year on managing your Board of Directors. . It’s a brutal, awful slog in the start. Think of the business model behind being an independent board member. A possible one is because that’s their business model now.

Underperforming Technical Team 240

Underperforming Technical Team Sales Hiring AWS Business Model 240

Casey Accidental

DECEMBER 11, 2023

Besides building a growth model and forecasting your growth from it, which I absolutely recommend you should do, what are the factors that contribute to how quickly you need to be investing in that second product after the first product finds product/market fit? B2B requires suite expansion. Why does B2B require suite expansion?

Payments 113

Payments Scale Payment Solutions Technical Review 113

CloudGeometry

FEBRUARY 7, 2022

2020 left no doubt: the growth of cloud computing is firmly grounded in the SaaS business model. The AWS Well-Architected Framework is one such approach that helps adopt architectural best practices (whether or not you run on AWS) and adapt continuously.

Well Architected Framework 130

Well Architected Framework SaaS AWS Construction 130

Intercom, Inc.

JANUARY 24, 2019

Knowing when it’s time to become a platform is a delicate thing, as Mike Kreaden , Managing Director of Salesforce Incubator, discovered. You’ve had a number of roles at Salesforce since you joined the company back in early 2002, from product management to startup relations. Mike: Thanks, John, for having me.

Scale 151

Scale Machine Learning Artificial Intelligence AI 151

Chargify

FEBRUARY 1, 2018

Monetization & Offer Management As A Competitive Edge. We are seeing a wave of businesses that understand how to package, price, and present offers in a way that empowers buyers and forces other businesses to think beyond traditional growth tactics. while targeting different customer niches (startups, government, etc.).

Subscription 75

Subscription Payment Features AWS Scale 75

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. And account management, which is basically around for retention and also upsell of different products. These are fundamentally different models.

SaaS Payments 230

SaaS Payments Metrics Payment Methods Scale 230

Frontegg

JUNE 17, 2021

SaaS is a profitable, smooth, and manageable methodology. These SaaS ecosystems are often under-utilized and very costly to configure, manage, and maintain. Multi-tenant SaaS architecture is the better option if you want to create a scalable business model that is flexible and versatile. Here are some benefits.

ECS (Elastic Container Service) 97

ECS (Elastic Container Service) multi-cloud Kubernetes K8S orchestration (Kubernetes) Scale 97

SaaStr

APRIL 24, 2020

It was back when you used different words for it, things like managed software or application service provider. John Mellor: But then probably the biggest transition was watching Adobe transition into the subscription business model with its Creative Cloud product as it’s known today. And the stock popped.

Scale 209

Scale Leadership Strategy Technology 209

Outseta

JANUARY 20, 2020

In this post I’m going to share the most important lessons about growing a SaaS business that I learned at Buildium—collectively, these things had an awful lot to do with the company being valued so highly. And working in the property management industry? We could branch out into commercial property management.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

ProfitWell

NOVEMBER 5, 2019

Yes, they might kick the can down the road a little longer, but they only delay the inevitable while giving customers an awful experience in the meantime. The key feature separating subscription businesses from their more standard counterparts is the recurring nature of payments. Of course, you know better. Be proactive, be empathetic.

Payment Features 49

Payment Features Subscription Payment Methods Merchant Services 49

OpenView Labs

MAY 5, 2021

It produces a challenging messaging strategy because if your primary business model is selling support on an open-source project, you’re kind of incentivizing your team to build shitty software, and nobody ends up happy. A lot of your top-of-funnel is focused on converting open-source users to paying customers.

Business 52

Business SMB Scale DevOps as a Service 52

Mucker Capital

APRIL 6, 2023

Are there types of companies, market segments, industries, or business models where PLG does not make sense? If you have a very complicated product–for example you sell AWS or you sell Snowflake–those are infrastructure products. Is the head of growth product the same role or same person as a product manager?

Startup 52

Startup Scale CTO Hire Outsourced Development 52

ProfitWell

SEPTEMBER 25, 2019

One of the most famous lines from Citizen Kane is, “It's no trick to make an awful lot of money, if that's all you want is to do is make a lot of money.” That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

Hacking Revenue

FEBRUARY 26, 2016

While these services significantly lowered the costs of starting a new business, I believe that the people who said that sentence were missing the point of starting a business – to build an always growing, sustainable brand. It is also what sets you up for long term business model and success.

Outsourcing Services 53

Outsourcing Services Branding Outsourced Development Scale 53

OpenView Labs

JUNE 25, 2019

CAC, and more specifically CAC payback (how long it takes to recoup your customer acquisition costs), are key SaaS go-to-market metrics, and leading businesses make the metric a board-level priority and have ongoing discussions to ensure that CAC payback is consistent and predictable. Don’t Forget About Your Margins.

Scale 40

Scale Development Team Review Software Review Benchmarks 40

SaaStr

AUGUST 22, 2020

Justin Bedecarre: And it’s a really inspirational thing to add technology and innovation to the workplace, how you find space, how you manage space, and build the office of the future. So, you have to intentionally manage through this, which is really important. And it’s been working out phenomenally.

Sales Recruiting 144

Sales Recruiting Cloud CTO Hire Scale 144

SaaStr

MARCH 1, 2024

Generative AI is a platform shift where models can take inputs such as text, image, audio, video, and code and generate new content into any of the modalities mentioned. GenAI and the Business Model Perspective From a business model perspective, a few things are happening. They hope to reach 50%.

Generative AI 229

Generative AI Outsourcing Services AI Software Review 229

Intercom, Inc.

FEBRUARY 21, 2019

That’s the world’s worst way to help people find the right software for their business, because every company is different. Every region in the world has very different business models. It was: you go to a vendor site, you fill out a form, some sales rep calls and qualifies you, and then you go through this awful process.

Education 123

Education Sales Hiring Software Review Sales Recruiting 123

SaaStr

AUGUST 20, 2019

Sameer Dhokalia: It turns out if you do ask those two basic questions of 100 people in your business, you will learn an awful lot about what needs to be focused on. There was a lot of debate about that at the board, with the management team. ” So now the question is, should we go up? I love Jeff.

Scale 128

Scale Acquisition Scaling Sales Hiring 128