Tom Tunguz

NOVEMBER 14, 2022

Some of the brightest minds in data founded MotherDuck including BigQuery founding engineer Jordan Tigani & a broader team from Snowflake, Databricks, AWS, Meta, Elastic & Firebolt, among others. Compared to querying PostGres, DuckDB is 80x faster & benchmarks against other systems show similarly impressive results.

Cloud 356

Cloud AWS Data Analysis Benchmarks 356

Clouded Judgement

JUNE 19, 2024

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. It’s worth pointing out that Azure is a bit above the long term trendline, while AWS is still below (but accelerating up). net retention and CAC payback).

Cloud 318

Cloud GCP(Google Cloud Platform) Software Azure 318

SaaStr

NOVEMBER 15, 2023

Consistently Strong NRR — And Higher Than 2022 Crowdstrike has targeted a 120% NRR benchmark and it’s interesting to see how it’s fluctuated blow over the past 5+ years. 64% of Large Customers Sourced From Partners They are AWS’s largest cybersecurity partner. Since then, NRR has grown materially. #4.

Cybersecurity 293

Cybersecurity AWS Benchmarks Cloud 293

Clouded Judgement

APRIL 11, 2024

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. It looks at the YoY dollar change in quarterly revenue from the hyperscalers (just looking at Azure / AWS because the data goes back further) going back a few years. net retention and CAC payback).

Cloud 184

Cloud Software Azure AWS 184

ChurnZero

JUNE 24, 2022

In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey. You can download the full report for net retention and gross retention benchmarks as well as retention metrics in relation to ACV, growth, size, and more.

Benchmarks 98

Benchmarks Retention Software Review Technical Review 98

OPEXEngine

JUNE 29, 2020

Benchmark the health of your SaaS company, and. It depends, assuming you run your service from AWS or a similar cloud platform, we recommend using EBITDA — since your COGS scales with your revenue, and your gross margin is pretty consistent, this metric should be sufficient. So which profit metric should you use? Sources: [link].

Benchmarks 52

Benchmarks SaaS Sales Hiring Scale 52

ChurnZero

JUNE 24, 2022

In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey. You can download the full report for net retention and gross retention benchmarks as well as retention metrics in relation to ACV, growth, size, and more.

Benchmarks 52

Benchmarks Retention Software Review Technical Review 52

Andreessen Horowitz

SEPTEMBER 25, 2023

03:08] Data wars [04:28] Big vs. small LLMs [08:13] Fine-tuning [13:52] Open source AI [17:51] Benchmarks are b t [19:30] Why Ali isn’t afraid of AI Why is it so hard for enterprise to adopt AI? It will be like AWS, GCP, and Azure. I kinda think all the benchmarks are b t. Ali: I think the answer is closer to the latter.

Enterprise 110

Enterprise AI Artificial Intelligence Generative AI 110

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 111

Cloud Scale AWS Machine Learning 111

OpenView Labs

DECEMBER 13, 2019

2019 Expansion SaaS Benchmarks. Our 2019 Expansion SaaS Benchmarks Report is live! That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Expansion Saas Benchmarks Data Explorer. What is product led growth?

Sales Hiring 64

Sales Hiring Benchmarks AWS Scale 64

User Pilot

SEPTEMBER 1, 2024

Amazon AWS is one of the best SaaS pricing examples with this model. AWS allows users to select the specific services they need and then use the pricing calculator to estimate their total yearly costs. In other words, instead of paying for the entire product, customers select and pay only for the features they need.

Pricing 104

Pricing Strategy SaaS Scale 104

Audacix

JUNE 9, 2023

AWS WAF is a great option for software and DevOps teams that are already using AWS services or looking for a scalable and flexible WAF solution. AWS WAF is a great option for software and DevOps teams that are already using AWS services or looking for a scalable and flexible WAF solution.

Software Review 66

Software Review Software DevOps as a Service AWS 66

User Pilot

AUGUST 18, 2024

Competitor-based pricing – It involves using your competitor’s pricing data as a benchmark. Marketplaces – Online platforms like AWS Marketplace and Salesforce AppExchange let you list your product and attract new users by giving you access to a wider audience base.

AI Search 105

AI Search Scale AI Strategy 105

OpenView Labs

FEBRUARY 2, 2021

With last year in the rearview mirror, we can look at OpenView’s 2020 Expansion SaaS Benchmarks Report to tell us how exactly COVID-19 impacted SaaS companies. Examples of SaaS companies that have adopted this pricing model: HubSpot, Zocdoc, Salesforce, and AWS. The answer: It wasn’t as bad as many feared it’d be.

Product Marketing 91

Product Marketing Trends Scale Marketing 91

How To Buy Saas

MAY 27, 2025

Below we survey the cutting-edge LLMs of 2025 both commercial and open-source highlighting their key features, performance benchmarks, and use cases in AI workflows. Performance-wise, GPT-4 Turbo leads many benchmarks. Key takeaways: GPT-4 Turbo (128K context) is state-of-the-art for generative tasks, with strong benchmarks.

Artificial Intelligence 40

Artificial Intelligence AI Search AI Software Review 40

User Pilot

AUGUST 21, 2024

Case in point: we created a SaaS product metrics benchmark report based on first-party data from 547 companies—go check it out! You can also use a customer data platform like Snowflake Data Marketplace and AWS Data Exchange to gain marketing analytics data (e.g., campaign performance, customer behavior), customer success data (e.g.,

Data 105

Data Social Media Interviewing User Experience 105

Baremetrics

FEBRUARY 19, 2018

For one thing, you might want to benchmark your Engineering spend as a percentage of your total expenses to compare yourself to other SaaS companies. For example, Amazon Web Services or AWS in the bank description is very likely to go to Cost of Revenue under Hosting. Engineering.

Startup 81

Startup DevOps as a Service Customer Lifetime Value SaaS 81

OPEXEngine

JUNE 11, 2020

At OPEXEngine, we pull apart the different nuances of each business model to make sure we are benchmarking companies correctly. The product is hosted by the vendor or a 3 rd party (like AWS). We sometimes hear companies call themselves “SaaS” companies, because they sell subscriptions, but they do not host software.

SaaS Payments 52

SaaS Payments Payment Solutions Payment Features Subscription 52

Chart Mogul

NOVEMBER 30, 2023

The company’s sole analyst at that time used AWS Athena to query them from the S3 bucket, created additional materialized views to combine and aggregate them, and visualized them into dashboards with Superset using its AWS Athena connector. We used our daily AWS RDS snapshots and loaded them daily to Snowflake tables.

Engineering 52

Engineering K8S orchestration (Kubernetes) Data AWS 52

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Benchmarking data shows that it’s harder than ever for new SaaS companies to gain initial traction and reach the expansion stage.

Scale 96

Scale Startup Technical Review Software Review 96

The SaaS Garage

DECEMBER 7, 2018

Led by Sapphire Ventures , with participation from OMERS Ventures , Salesforce Ventures , and existing backers including General Catalyst, Benchmark, Balderton Capital and Hercules, this brings total funding for Contentful to $78.3 Contentful Announces $33.5 million in Series D equity funding.

Technology 53

Technology PayPal Scale Software Delivery 53

Baremetrics

DECEMBER 7, 2023

Cost of Revenue Examples Hosting AWS / Google Cloud / Azure Payroll – Customer Support Service Delivery Costs Twilio, Sendgrid Merchant Fees Stripe, Braintree You should also include software that helps your support team, such as Help Scout, or your Devops, such as CircleCI.

Startup 90

Startup Merchant Services DevOps as a Service SaaS 90

OpenView Labs

JUNE 25, 2019

Benchmarking: CAC Payback Goals. In general, most people think of 12 months as a fantastic CAC payback and use this figure as their rule of thumb; however, it’s important to focus on peer benchmarks and not just rules of thumb. For example, perhaps your CAC payback is worse than peer benchmarks but your retention is best-in-class.

Scale 53

Scale Development Team Review Software Review Benchmarks 53

OPEXEngine

OCTOBER 25, 2019

Microsoft’s recent deal with SAP to bring SAP cloud customers onto the Azure platform, together with similar deals with Oracle and VMWare, gives AWS a run for its money. We have seen greater efficiency and increased productivity in the use of capital and labor in our benchmarking over the past five years.

Trends 40

Trends Marketing SaaS Azure 40

User Pilot

JULY 23, 2020

It’s easy to get hung up on sectoral benchmarks that ignore the huge variety of business types covered by a term like “SaaS” – which range from the incredibly sticky, such as AWS and Microsoft Azure, to services customers may only use rarely. All that matters is: The retention rate you have now.

Retention 95

Retention SaaS Payments Strategy Payment Solutions 95

Unbounce

JULY 30, 2019

A mystery box takes an awful lot of the pressure off visitors looking for a meaningful gift. If you’re just starting out, you can use Unbounce’s Conversion Benchmark Report or a variety of other resources to get a sense of where you should be hitting.).

Scale 111

Scale Branding Underperforming Technical Team AWS 111

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Benchmarking data shows that it’s harder than ever for new SaaS companies to gain initial traction and reach the expansion stage.

Scale 69

Scale Startup Technical Review Software Review 69

Hacking Revenue

FEBRUARY 26, 2016

Using John Grant of “ The New Marketing Manifesto ” words: “Authenticity is the benchmark against which all brands are now judged.” ” Hipster Cat Dissing Bluemoon After Finding Out The Sad Truth. Being sincere and consistent with your brand is another serious challenge.

Outsourcing Services 53

Outsourcing Services Branding Outsourced Development Scale 53

OPEXEngine

DECEMBER 15, 2020

I’m sure they’re reducing their number on churn, but they’re awful companies. To put this into context, 5% annual customer churn is a great benchmark to aim for; but 5% monthly churn is the equivalent of losing half of your customer base (54% to be precise) by the year-end. We can do better.

Churn 52

Churn SaaS Payments Payment Methods Payment Solutions 52

Outseta

AUGUST 23, 2017

Sure, in established businesses benchmarking and historical performance can set some precedence. We don’t have any agreed upon budgets, or any sales reps with quotas. But before we start to build the case of why we think this makes sense for a lot of companies, let’s start with a couple of stories that will likely sound awfully familiar.

Forecasting 52

Forecasting Scale Underperforming Technical Team Technical Review 52

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Benchmarking data shows that it’s harder than ever for new SaaS companies to gain initial traction and reach the expansion stage.

Scale 40

Scale Startup Technical Review Software Review 40

ProfitWell

SEPTEMBER 25, 2019

One of the most famous lines from Citizen Kane is, “It's no trick to make an awful lot of money, if that's all you want is to do is make a lot of money.” Before choosing a revenue model, make sure you have a firm grasp of industry benchmarks: Where is the baseline value for equivalent products to yours in the market?

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

SaaStr

MARCH 17, 2023

They can provide big-picture ROI, but they don’t have hard ROI metrics, benchmarks, and success stories. We’re seeing a growing trend of buyers making SaaS purchases through global marketplaces such as the AWS Marketplace and Azure Marketplace. If you have an in-depth ROI figure, talk to customers very early about this value.

Marketplace as a Service 246

Marketplace as a Service Software Review Technical Review Azure 246

FastSpring

FEBRUARY 23, 2023

Since Michael founded the firm in 2004, it has grown to over 30 offices worldwide, and they’ve worked with Intel, AWS, and Salesforce, among many other well-known brands. Um, we’ve worked with companies such as, um, AWS with their global organic and, uh, content marketing programs. With a number of factors in it.

Payment Solutions 147

Payment Solutions SaaS Payments Strategy Software 147

SaaStr

APRIL 24, 2020

Prior to their IPO, Domo raised funding from the likes of Benchmark, Founders Fund, a16, Greylock and IVP to name a few. And prior to their IPO, Domo raised funding from some of the best in the business including Benchmark, Founders Fund, Andreessen Horowitz, Greylock, and IVP, to name a few. Our CEO, of course, was there.

Scale 235

Scale Leadership Technology Strategy 235

OpenView Labs

JANUARY 29, 2020

Freemium benchmarks. In their freemium plan, AWS offers a year’s worth of micro instance for free – a time-bound freemium model. According to this 2018 research report by ProfitWell, companies using freemium have 50% lower CAC with NPS scores nearly double those of non-freemium businesses.

Pricing 105

Pricing Payments SaaS Payments Payment Solutions 105

Sales Hacker

OCTOBER 7, 2021

She has published over 100 industry-leading research papers on the strategies, benchmarks, and best practices of high-growth sales and marketing organizations. Kristina is a recognized thought leader on topics such as B2B GTM trends, sales development, innovative pipeline strategies, sales and marketing technology, and lead generation.

Scale 136

Scale Sales Recruiting Sales Hiring VP of Engineering 136