Andreessen Horowitz

SEPTEMBER 13, 2023

It’s been 9 months since ChatGPT was released and 7 months since it became the fastest consumer application to reach 100 million monthly active users , ushering in a new era of generative AI. But other than ChatGPT, how are consumers interacting with generative AI (GenAI) products? Who might be the next “big winner”?

Generative AI 145

Generative AI AI ChatGPT Artificial Intelligence 145

Sales Hacker

JULY 26, 2023

Love it or hate it, artificial intelligence is massively changing the game in sales — and has huge potential for account executives. And AI (particularly ChatGPT) has supercharged my productivity and learning — and helped me get back some of my oh-so-precious time. Intimidated by AI? Don’t worry.

ChatGPT 78

ChatGPT Scale AI Search AI 78

Neil Patel

NOVEMBER 3, 2021

With the growth of artificial intelligence (AI) technology, data labeling has also become integral to marketing. The more context you provide, the better the AI can learn. With this data in hand, you can make price decisions based on data-backed industry trends. How Does Data Labeling Work?

Scale 125

Scale Outsourcing Services Artificial Intelligence Scaling 125

Intercom, Inc.

NOVEMBER 18, 2020

Automation supercharges support, empowering teams to provide personal support at scale without overstretching your team – and our data shows support leaders are hungry for more. . We asked them about their greatest challenges and opportunities in scaling and implementing automated support, like chatbots and automated workflows. .

Customer Support 223

Customer Support Trends Scale Scaling 223

yoursales

FEBRUARY 26, 2024

Revolutionizing B2B Sales: Impact of AI-Tools on Customer Engagement Amid the rapid evolution of the B2B sales domain, businesses need to integrate cutting-edge technologies to secure a competitive edge. At the forefront of this revolution is AI’s capacity to have a positive impact on customer engagement.

Scale 52

Scale AI B2B Engagement 52

Buffer Resources

AUGUST 16, 2023

However, scaling a business into a seven-figure enterprise is a completely different ball game altogether. So, how could these startups scale while others struggled to find their footing? So how did I scale my PR agency to a coveted seven-figure powerhouse? To scale and truly stand out, I needed to niche down.

Scale 90

Scale Scaling Strategy Social Media 90

Intercom, Inc.

APRIL 22, 2019

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. He joined me for a conversation on tackling issues that come up as you scale your customer experience.

Scale 156

Scale Scaling AI Search Underperforming Technical Team 156

SaaStr

JULY 18, 2023

But what’s trending right now? Our Secrets to Scaling and Growth in an Unpredictable Market with monday.com ‘s Co-founder and Co-CEO. And how it really scaled to $700m+ ARR selling in large part to tiny SMBs. Is it all about AI? Who Will Win the Go-to-Market AI Race — Startups or Incumbents?

Scale 208

Scale AI Scaling Business Model 208

Sales Hacker

SEPTEMBER 2, 2023

Share Alright, AI continues to be the biggest talking point of 2023 ( are we sick of talking about it yet? ) – with every SaaS company on the face of the earth looking to experiment with some kind of AI integration into their software; It’s become quite apparent that less is more in today’s world.

AI 82

AI Revenue Scale ChatGPT 82

Sales Hacker

JULY 26, 2023

Love it or hate it, artificial intelligence is massively changing the game in sales — and has huge potential for account executives. And AI (particularly ChatGPT) has supercharged my productivity and learning — and helped me get back some of my oh-so-precious time. Intimidated by AI? Don’t worry.

ChatGPT 52

ChatGPT Scale AI Search AI 52

SaaStr

MARCH 20, 2024

They discuss Sam’s learnings at Founders Fund, what the 2024 playbook looks like, hiring and motivating sales teams, and a handful of audience questions. For instance, Founders Fund doesn’t really invest in AI, health tech, or edtech, even if you’re growing 5x. On the sales side, people hired way too much.

Sales Hiring 261

Sales Hiring Sales Recruiting Scale Headcount 261

SaaStr

MAY 16, 2024

They dive into the nuances of topics like: Evolving dynamics of remote work The most effective marketing channels of 2024 Owned assets vs. “walled gardens” The practical realities vs. the hype around AI As everyone here at SaaStr knows, Jason sold his first company, Echosign, for $400M. As a manager, you have to do things differently.

Sales Recruiting 241

Sales Recruiting AI Search B2B Sales Hiring 241

SaaStr

FEBRUARY 4, 2024

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 3 Big Changes in Running SaaS Companies in 2024 My Best Advice for 2024: Work Harder To Really Scale, You Need $1M on Your Balance Sheet for Every $2M in ARR How Long Does It Take to Close an “Average” Deal in SaaS?

Scale 210

Scale SaaS AI Enterprise 210

SaaStr

SEPTEMBER 20, 2023

Discover Bessemer Venture Partners’s annual State of the Cloud report, going through trends, benchmarks, and metrics that underpin the Cloud economy. SVB collapsed, market multiples are down, yet the IPO window is re-opening, and we have a platform shift to AI that’s exciting everybody. What does this mean for Cloud companies?

Cloud 252

Cloud Payments Software Review Payment Solutions 252

Buffer Resources

NOVEMBER 28, 2023

Can you run a social media account only using AI? We’ve even covered this before while addressing how the Buffer Content team uses AI in our creative process. We’ve even covered this before while addressing how the Buffer Content team uses AI in our creative process.

AI 122

AI Social Media ChatGPT Engagement 122

SaaStr

DECEMBER 5, 2023

A fun watch here: Summary from Pavillion: Let’s dive into this episode’s key topics… The AI Bubble Watch here In 2020 and 2021, we saw tech companies raising a lot of capital, and beginning in 2022, we saw a decline in performance leading everyone to believe that these organizations have been overvalued.

Investment 148

Investment Scale Sales Hiring Marketing 148

OpenView Labs

FEBRUARY 9, 2021

Since you aren’t limiting the number of users who can access your software, your customers are able to find new use cases—which leads to more long-term success and higher lifetime value. It requires shifts in go-to-market strategy, sales compensation, financial planning, billing, and much more. Ready to scale to $100+ million ARR?

Scale 98

Scale Pricing Scaling AWS 98

Unbounce

JULY 5, 2023

The answer: AI, baby. Specifically, AI analytics. And that’s the point: AI’s ability to process so much data at incredible speeds makes a lot of today’s digital experiences possible. The more AI observes, the more it learns and improves. We’re gonna explain the who, what, when, where, and why of AI analytics in marketing.

Artificial Intelligence 98

Artificial Intelligence AI Search AI Machine Learning 98

SaaStr

JANUARY 12, 2024

We just wrote up how some of the biggest changes of SaaS are now coming, specifically in Customer Success and Sales. As you scale, you hire less people and spend less money. Sales grew a little less. Human Capital Management is a hard problem since sales by nature, doesn’t care about deployment and implementation.

Sales Hiring 252

Sales Hiring Customer Success Scale AI 252

Buffer Resources

AUGUST 16, 2023

However, scaling a business into a seven-figure enterprise is a completely different ball game altogether. So, how could these startups scale while others struggled to find their footing? So how did I scale my PR agency to a coveted seven-figure powerhouse? To scale and truly stand out, I needed to niche down.

Scale 52

Scale Scaling Strategy Social Media 52

SaaStr

MARCH 7, 2024

Some more recent commitments like Modal (high performance cloud), Cast AI (DevOps automation platform), Betterstack (see inside any tech stack and resolve incidents) or Abacum (financial planning & accounting platform) give a hint on what we’re intrigued by at the moment. The importance of focus is often forgotten. #4.

Payments 210

Payments Payment Services Payment Solutions Scale 210

Clouded Judgement

APRIL 26, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. What was arguably more impressive (and a better indicator of what’s to come for the rest of infrastructure software than overall Azure growth) was the Azure growth excluding AI Services (since Azure uniquely benefits from this).

Azure 177

Azure Cloud Software AI 177

SaaStr

APRIL 4, 2019

You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. And the same customer challenges that we were being presented, which was: How do you scale? So one trend is just containers, Kubernetes and how that auto scales in a very seamless way wherever you are.

Cloud 168

Cloud Scale Trends Machine Learning 168

Panintelligence

APRIL 3, 2024

Fueled by the need to stay competitive, there seems to be a rush to implement AI. But this hype often prioritizes speed over substance, leading to solutions that don't actually add value. For example, if you’re looking for enhanced Business Intelligence, you need to combine AI with human intuition. AI implementation: why now?

AI 59

AI CTO Coach Scale Cybersecurity 59

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I And I won’t give away too much of the lead here.

Scale 150

Scale Sales Payment Methods Merchant Services 150

ChurnZero

JANUARY 4, 2024

Hiring fractional experts has been a common practice in other industries for decades; in 2024, CS teams will embrace this workforce model in scale while remaining cost-conscious.” The market is asking for more domain experience, stronger technical acumen with the use of AI in everyday work, and coming back into the office.

Customer Success 52

Customer Success Trends Sales Hiring Artificial Intelligence 52

ChurnZero

AUGUST 13, 2021

InSided VP of Customer Success Anika Zubair joined us to talk about the product categories and solutions that leading Customer Success professionals are embracing as they build out their digital-led programs. We can say what the cost per lead was and what the revenue per lead was. So, that’s the really great part.

Scale 98

Scale Customer Success Scaling Sales Hiring 98

Sales Hacker

MARCH 5, 2020

AI for sales is nothing new. But what are the real benefits of AI? Sales tools using machine learning and deep learning are already widespread in the market today. And while the scope of AI’s impact may still be limited to certain types of activities, the power and scope of AI will continue to grow.

AI Search 86

AI Search Artificial Intelligence AI Scale 86

SaaStr

MARCH 31, 2020

I’m Guillaume Cabane and today I’m going to talk about The Playbook To Running Growth Experiments At Scale. That’s just not measurable on the revenue scale. And that trend is not on a slowing down path. Because you’re just not making profit from those leads anymore, okay? FULL TRANSCRIPT BELOW.

Scale 132

Scale Scaling Sales Hiring Engineering 132

SaaStr

FEBRUARY 21, 2024

The Challenges and Pitfalls of a Partner Ecosystem Drata attributes much of its success to its partner ecosystem, which is an interesting case study for most, so how do they break up marketing, sales, and resource allocation vs. a more direct-sales modeled business? The sales reps were friends, and accounts were shared.

AWS 213

AWS Scale Sales Hiring Marketing 213

Neil Patel

NOVEMBER 17, 2020

Thankfully, technological advancements like artificial intelligence (AI) are here to save the day. AI tools can help you write ad copy that produces results. Just so we’re on the same page, let’s quickly look at a simple definition of AI. AI can help you with that. 6 Ways AI Can Help You Write Good PPC Ad Copy.

Artificial Intelligence 145

Artificial Intelligence AI Search AI Scale 145

Totango

APRIL 9, 2024

Is 2024 the year of customer success or sales? This signifies that fostering an exceptional partnership between CS and sales teams — vital for long-term revenue growth, begins with understanding which customers can derive the highest value from your products and services over time.

Scale 108

Scale Sales Compensation Customer Success 108

Neil Patel

SEPTEMBER 3, 2021

Are you hoping to identify MarTech trends that can help your campaigns be more effective and run more smoothly? In this blog, we unpack the six biggest MarTech trends looming over the marketing industry and how you can use them to your advantage. 6 MarTech Trends. Increased Spending on Analytics.

Trends 131

Trends Scale Social Media Technology 131

Tom Tunguz

DECEMBER 28, 2021

This trend is only increasing. Large software companies accelerated growth this year, despite their scale reinforcing the notion that users write data into systems but rarely delete it. Or a personalized email to a sales prospect. Marketing, customer success, and sales software will be upended. MAU growing quickly.

Scale 265

Scale Blockchain Banking Machine Learning 265

SaaStr

DECEMBER 25, 2023

5 B2B SaaS investing trends I personally gained a wealth of insights from the discussion, as other entrepreneurs and business leaders tuning in did as well. The discourse also touched upon the rising success of larger public companies investing in AI-driven applications while the smaller enterprises may face tough challenges to compete.

B2B 223

B2B Investment Venture Capital Scale 223

Sales Hacker

JANUARY 19, 2024

Common Room supercharges your GTM motion by bringing all of your product usage data, social media signals, community activity, and CRM insights together so you can surface high-intent prospects, convert customers faster, and drive more revenue. Read the full breakdown of SaaS unicorns and trends from their rise to demise.

Scale 97

Scale Social Media AI B2B 97

Neil Patel

OCTOBER 30, 2020

But AI SEO may be changing the way marketers help their sites rank high on search engine results pages (SERPs). With artificial intelligence (AI) taking over the world, you need to up your game. What is AI? What’s the point of AI? In business, AI has already proven to be effective in increasing revenue.

AI Search 140

AI Search Artificial Intelligence AI Scale 140