SaaStr

NOVEMBER 14, 2023

Moving from a traditional SaaS to a pure consumption model was a challenging but fun transition for MongoDB. Then, we moved to a more customer-friendly model with SaaS and subscription-based pricing. There are still some complexities around SaaS-based approaches. The first might be market acquisition.

Compensation 169

Compensation Sales Azure AWS 169

Clouded Judgement

MARCH 22, 2024

Subscribe now ARR (Annual Recurring Revenue) vs ERR (Experimental Runrate Revenue) ARR (Annual Recurring Revenue) is one of the most popular SaaS (Non-GAAP) metrics. In it's truest form, ARR is used by pure SaaS business models to describe the aggregate annual value of the entire customer set.

AI 183

AI Revenue Cloud Technical Advisors 183

SaaStr

MARCH 24, 2019

Goodness : We forget about the OS in the Cloud, but we all need to still deal with things like Windows 7 IRL: One perspective on the Top 25 VCs in SaaS now: Pretty Funny. Clippy was AI before AI: China is a whole different world for SaaS. Alibaba is their AWS (or becoming it): The Cloud is better. Billion Acquisition.

Cloud 146

Cloud AWS AI Acquisition 146

SaaStr

MARCH 16, 2019

The Week in Cloud: A look at the stories in Cloud, SaaS, and business software that we found particularly useful and interesting. Acquisition multiples in SaaS/Cloud doubled last year. Big or small. __. Microsoft is doing a strong job of being the alternative for folks simply worried about Amazon. That’s a lot.

Cloud 175

Cloud Systems Review AWS Software Review 175

The Angel VC

FEBRUARY 20, 2016

At that point it becomes a lot harder because the next set of customer acquisition channels will likely be much more expensive. Now let’s talk about SaaS. Starting a new company is always hard and most SaaS startups never get to $1-2 million in ARR. Let me rephrase that.

Scale 192

Scale Scaling SaaS AWS 192

OPEXEngine

DECEMBER 7, 2021

Dive Brief: Usage-based pricing has grown 32% this year and now 45% of software-as-a-service (SaaS) companies use it all or in part, up from 34%, an OpenView survey shows. The survey is based on responses from 600 SaaS companies. It has tended to be used most in infrastructure platforms, like AWS, Google Cloud, and Azure.

Subscription 52

Subscription Payment Features Pricing SaaS 52

Tom Tunguz

AUGUST 25, 2015

The SaaS ecosystem has been evolving incredibly quickly. Last week, Okta released a report Business at Work sweeps across SaaS to reveal these recent evolutions. Last week, Okta released a report Business at Work sweeps across SaaS to reveal these recent evolutions. I’m curious how much user acquisition occurs on mobile.

Sales Recruiting 100

Sales Recruiting SaaS Data AWS 100

ProfitWell

SEPTEMBER 10, 2020

The SaaS industry is growing fast, but if you want to be one of the companies contributing to that trend, you'll need to know the secrets of successful SaaS businesses. In this post, we'll lay out a SaaS growth blueprint. In this post, we'll lay out a SaaS growth blueprint. SaaS growth is looking strong.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

Chart Mogul

MARCH 2, 2021

How will the acquisition affect you, your co-founders, investors, and other stakeholders? Further reading: How to Prepare Your Startup for Acquisition. Are you part of the acquisition package? Beware, though, your buyer has a vested interest in what you do post-acquisition and might entice you to stay with favorable terms.

Startup 52

Startup Acquisition SaaS Scale 52

ChurnZero

MARCH 31, 2022

Did you catch our Customer Success and SaaS metrics crash-course webinar with leading SaaS expert Dave Kellogg, of Dave Kellogg Consulting ? We’d like to extend a huge thanks to Dave for his expert insights below, which will help you choose and use Customer Success and SaaS metrics in a more nuanced and purposeful way.

Customer Success 98

Customer Success Metrics Technical Review Scale 98

Chart Mogul

MARCH 2, 2021

How will the acquisition affect you, your co-founders, investors, and other stakeholders? Further reading: How to Prepare Your Startup for Acquisition. Are you part of the acquisition package? Beware, though, your buyer has a vested interest in what you do post-acquisition and might entice you to stay with favorable terms.

Startup 52

Startup Acquisition SaaS Scale 52

Practical Advice on SaaS marketing

JUNE 3, 2017

When they talk about their websites, I find that marketing people fall into two groups: One group thinks their website is awful. For most B-to-B software-as-a-service (SaaS) solutions, vendors need to work with prospects through a long process with multiple steps. The other group is in the midst of re-doing it. Don’t blame the website.

AWS 100

AWS Social Media Acquisition Subscription 100

Baremetrics

OCTOBER 28, 2021

If you’ve seen our recent articles on AWS migration, the updated stripe integration and the acquisition of Flightpath Finance, it will come as no surprise to you that our team is getting pretty busy! The marketing team is also instrumental in helping us share our learnings with other Saas founders and companies.

AWS 94

AWS Forecasting Onboarding Finance 94

OPEXEngine

JUNE 11, 2020

You hear the terms SaaS, subscription, term licenses and perpetual license software tossed around frequently. We sometimes hear companies call themselves “SaaS” companies, because they sell subscriptions, but they do not host software. The product is hosted by the vendor or a 3 rd party (like AWS).

SaaS Payments 52

SaaS Payments Payment Solutions Subscription Payment Features 52

OPEXEngine

JUNE 29, 2020

Here’s a common dilemma that all SaaS business owners face — should you pursue growth at all costs, or is it more important to make sure that your margins are healthy, and that you’re not losing money with each new customer that you bring on board? Benchmark the health of your SaaS company, and. Enter the Rule of 40!

Benchmarks 52

Benchmarks SaaS Sales Hiring Scale 52

OPEXEngine

OCTOBER 17, 2019

SaaS gross margins have been getting attention lately as investors dig into SaaS cost structures and revenue growth rates going into 2020. SaaS cost of revenue is comprised primarily of hosting and network costs, plus any professional services, implementation, training and other services. Source: OPEXEngine EdgarEngine 2019.

Scale 40

Scale SaaS AWS Revenue 40

OpenView Labs

JANUARY 29, 2020

Freemium in SaaS is old news. The much-discussed pricing strategy took over the SaaS world and helped fuel the phenomenal success of SaaS pioneers like Dropbox, Evernote, SurveyMonkey and Hootsuite. Freemium appeared to be declining in popularity and, when it was in place, drove next to zero new ACV for most SaaS companies.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

Intercom, Inc.

FEBRUARY 13, 2020

As the SaaS industry enters a new decade, marketing technology continues to command a huge chunk of companies’ expenditures – more than a quarter of the total budget, according to Gartner. . The shift to a new tech stack. Sure, they have fields, and they can store it, but it’s really not the optimal place.

Scale 181

Scale Marketing AWS Machine Learning 181

OpenView Labs

FEBRUARY 2, 2021

With last year in the rearview mirror, we can look at OpenView’s 2020 Expansion SaaS Benchmarks Report to tell us how exactly COVID-19 impacted SaaS companies. What’s more is that despite falling nearly 50% from an all-time high in March, SaaS company valuations have rallied. More SaaS companies will adopt product-led growth.

Product Marketing 58

Product Marketing Trends Scale Marketing 58

SmartKarrot

JUNE 30, 2022

Customer success is one aspect of corporate SaaS mergers and acquisitions that is sometimes overlooked. During mergers and acquisitions, even the slightest operational change can significantly influence both the staff and the clients. Reasons that make customer success essential during mergers and acquisitions.

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

Sales Hacker

MARCH 29, 2021

RevOps has grown in importance as SaaS products have continued to proliferate and organizations have recognized the importance of good data, efficient workflows, and ensuring cross-department collaboration. Partner acquisition. There are three different types of products designed to enhance partner acquisition.

Payments 100

Payments SaaS Payments Payment Solutions Payment Services 100

ChurnZero

AUGUST 11, 2020

Did you know that 60% of SaaS companies reported a negative impact on customer retention and upsell deals due to the pandemic? Customer retention, along with new customer acquisition, has been challenging for most companies when the pandemic hit. This is a guest blog post by Anita Toth, Chief Churn Crusher. . This is shocking.

Retention 97

Retention Strategy Underperforming Technical Team Software Review 97

SmartKarrot

JANUARY 18, 2021

Many entrepreneurs have joined the bandwagon of SaaS industry, but they are yet to realize that SaaS growth model is quite different from traditional ones. A deep understanding of SaaS growth levers can take your business to the next level. SaaS is a growing industry. There are some 14 courses in SaaS on Udemy itself.

Customer Lifetime Value 10

Customer Lifetime Value Scale SaaS Acquisition 10

SaaStr

APRIL 30, 2022

Customer Acquisition Cost (CAC). & So the first question is what made SaaS so successful. If you kind of that question, thinking about the stakeholders and the decisions and companies of using SaaS products, there’s kind of three types. Customers love SaaS products and tools because it simply works. Transcript.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

Andreessen Horowitz

APRIL 30, 2024

But by the time I left and retired last summer in 2023, we were actually a top-quartile software company by revenue in terms of cloud SaaS if we had been listed just in the public markets in the U.S. for cloud SaaS software at Global Payments. You can be a great partner with people who are very good at software, which we do.

Payment Solutions 87

Payment Solutions Payments Payment Services SaaS Payments 87

SaaStr

SEPTEMBER 12, 2019

At GitHub, I was in the last 18 months coming into acquisition, which is a nightmare, but I was one of 5 people running the company. billion acquisition more so than GitHub. Its product drives the acquisition, retention and expansion. 35% versus 25% in SaaS. SaaS, right? billion acquisition based on sharing.

Investment 101

Investment Underperforming Technical Team Sales Hiring Software Review 101

User Pilot

JANUARY 26, 2024

TL;DR Product-led growth (PLG) is a go-to-market strategy where the product is the main driver of customer acquisition , adoption, and account expansion. Referral schemes are an alternative method for driving customer acquisition. Both free and paid users need on-demand access to support. How do these growth models differ?

SaaS 83

SaaS Acquisition Onboarding Retention 83

Intercom, Inc.

DECEMBER 13, 2018

Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world. Because I had a background in SaaS, I had the opportunity to join the team.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

Practical Advice on SaaS marketing

NOVEMBER 19, 2009

Last week, I listened to a panel of IT professionals share their experience with software-as-a-service (SaaS) and cloud solutions. See Rule 4 in the " Ten Essentials of SaaS Solution Marketing. ") I was surprised, though, to hear from these IT professionals about another concern: usability.

Sales Recruiting 100

Sales Recruiting AWS Compensation User Experience 100

OpenView Labs

FEBRUARY 11, 2021

Related read: Freemium vs. Free Trial: How to Know Which One to Pick for Your SaaS Startup. Offering free usage is par for the course as a SaaS customer acquisition strategy. It can happen due to either revenue-based factors like a freemium or a free trial, or expense-based issues like poor vendor relationships.

Scale 52

Scale Payment Methods Payment Services Systems Review 52

Sylvia Ng

FEBRUARY 17, 2016

Saas experience is a major plus. Previous experience in a Saas company or role in product (for the sideprojects we work on). 3+ years of experience in product management, user acquisition marketing or similar fields. Experience with new and current user acquisition. Ability to work in a fast paced, team environment.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

User Pilot

APRIL 21, 2023

To carry out product analysis, you need to track relevant product metrics , like Customer Acquisition Cost (CAC) and retention rate. In SaaS, product analysis focuses both on business and economic factors as well as product-market fit , UX and UI design , features, and usability. Who can benefit from product analysis in your SaaS?

Underperforming Technical Team 94

Underperforming Technical Team SaaS Onboarding Retention 94

SaaStr

MARCH 17, 2023

The average mid-size company has 111 SaaS applications. There’s so much competition in SaaS that it can feel confusing to figure out where to start and compare solutions. This is the biggest trend in SaaS. SaaS changed that. Buying software has changed significantly over the past 27 years.

Marketplace as a Service 235

Marketplace as a Service Software Review Technical Review Azure 235

Chart Mogul

DECEMBER 6, 2023

We reached out to SaaS founders, operators, … Before 2023, the term “generative AI” was met with blank faces. We reached out to SaaS founders, operators, and investors to get their hot takes on what new “normals”, shake-ups, and challenges the new year will bring to the SaaS industry. What will 2024 bring?

AI Search 52

AI Search SaaS Generative AI ChatGPT 52

OpenView Labs

FEBRUARY 3, 2022

To find out which of these features are most common, OpenView surveyed over 500 SaaS companies ranging from pre-revenue to $100 million in ARR. As investors, we keep a close eye on customer acquisition cost (CAC) payback. That’s nearly half that of slower-growing SaaS companies (15 months). Here’s what we learned: 1.

Headcount 73

Headcount SaaS Compensation Acquisition 73

SaaStr

MAY 14, 2019

Ophelia : And what do you think are the biggest challenges facing any SaaS company today? First of all, do we have any European SaaS startups here today? And how important is that for SaaS companies today? Mikkel : Well again, the public cloud, AWS, was the dominant leader. It will be an amazing milestone. Everything.

Cloud 213

Cloud Sales Recruiting Scale AWS 213

Outseta

JANUARY 20, 2020

In this post I’m going to share the most important lessons about growing a SaaS business that I learned at Buildium—collectively, these things had an awful lot to do with the company being valued so highly. I learned a million lessons about SaaS, about start-ups, and about life along the way. How the hell does that happen?

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145