Kellblog

SEPTEMBER 6, 2023

This is a quick post to share the slides from my SaaStr Annual 2023 presentation entitled The Strategic Use and Abuse of SaaS metrics. Kellogg Strategic Use and Abuse of SaaS Metrics from Dave Kellogg The post Slides From SaaStr 2023 Presentation: The Strategic Use and Abuse of SaaS Metrics appeared first on Kellblog.

Metrics 99

Metrics SaaS 99

Kellblog

SEPTEMBER 19, 2023

Upgrade subscription The post Video of my SaaStr 2023 Presentation: The Strategic Use and Abuse of SaaS Metrics appeared first on Kellblog. Upgrade your subscription to get access to the rest of this post and other paid-subscriber only content.

Metrics 96

Metrics SaaS Subscription Payment Features 96

SaaStr

DECEMBER 20, 2022

So it’s early … SaaStr 2023 events really start to go on sale around early October now of the year prior (i.e., We’ll see where 2023 takes us. It’s still very early to fully predict 2023 attendance at our IRL events. It’s still very early to fully predict 2023 attendance at our IRL events.

Metrics 213

Metrics SaaS Sales Marketing 213

SaaStr

AUGUST 27, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Irreplaceable But Toxic Employee SaaStr Annual 2023 Will Return Sept 6-8, 2023, SF Bay Area The Official Guide to SaaStr Annual 2023 Parties and Side Events! From 2 Weeks of Runway to a $1.5B appeared first on SaaStr.

Startup 206

Startup Scaling Metrics SaaS 206

SaaStr

MAY 19, 2023

So 2023 is a unique time in venture fundraising. Let me just share 10 Simple Suggestions on How to Make Fundraising a Smidge More Successful in 2023: #1. Don’t use “quarterly MRR”or other weird metrics. money sticker from here ) The post 10 Tips to Fundraising in The Tumultuous Times of 2023 appeared first on SaaStr.

New CTO 240

New CTO CTO Banking Cloud 240

SaaStr

FEBRUARY 7, 2023

Take a look at just some of the topics and mentors hosting Braindates: Core metrics to track for SAAS with Tarush Aggarwal, Founder & Ceo at 5X Pricing as a growth lever – How, what, why? The post Braindates Are Open for SaaStr APAC 2023! Happy Brain-dating! See you at SaaStr APAC. appeared first on SaaStr.

VP of Engineering 231

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 231

SaaStr

SEPTEMBER 3, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Next Great SaaS IPO is Officially Coming: Klaviyo The Official Guide to SaaStr Annual 2023 Parties and Side Events!! UPDATED Tons of Great New Things at 2023 SaaStr Annual! At the Top SaaS Companies, Founder-CEOs Own ~15% at IPO.

AI 204

AI Startup Scaling SaaS 204

SaaStr

SEPTEMBER 20, 2023

Discover Bessemer Venture Partners’s annual State of the Cloud report, going through trends, benchmarks, and metrics that underpin the Cloud economy. While 2022 was a gloomy year, the skies are parting in 2023. A lot of the uncertainty of 2022 stemmed from changing macro conditions, and now 2023 is seeing more stabilization.

Cloud 236

Cloud Payments Software Review Payment Solutions 236

Chart Mogul

JUNE 1, 2023

So if you are keeping a close eye on your retention metrics this year, you’re not alone. Retention is one of the most important metrics when building a successful SaaS business. So if you are keeping a close eye on your retention metrics this year, you’re not alone. This is your guide to customer retention in 2023.

Retention 90

Retention Metrics Benchmarks SaaS 90

SaaStr

SEPTEMBER 27, 2023

Given the massive downturn that started 18 months ago, many SaaS founders are nervous about what it takes to raise capital in SaaS in 2023 / 2024. Christoph Janz, General Partner of Point Nine Capital, shares what it takes to raise capital in SaaS, overall investment activity in 2023, and how to develop a convincing AI strategy.

AI 194

AI Underperforming Technical Team Cloud Strategy 194

Tom Tunguz

APRIL 3, 2024

The average American attention span has fallen from 150 seconds in 2004 to 75 seconds in 2012 to 47 seconds in 2023 - a 5-6% annual rate of decline. Year Avg American Attention Span (sec) CAGR 2004 150 - 2012 75 -6% 2023 47 -5% How does this compare to these blog posts? In 2013, the average reader dwelled on this site for 47 seconds.

Metrics 332

Metrics Data 332

SaaStr

JULY 19, 2023

2023 has been a difficult year for many tech companies. However, Sam Blond, Partner at Founders Fund & Host of the SaaStr CRO Confidential Podcast , believes there are reasons to be optimistic for the rest of 2023. Key Takeaways Make sure you understand your GTM performance metrics. Sign up for free. Sign up for free HERE

Revenue 204

Revenue Acquisition Technical Review Systems Review 204

SaaStr

JULY 27, 2023

Founders of 2023 ask themselves, “What does it take to raise money right now in this uncertain market environment?” 2023 is a bit more cautious and awkward. You can see how the market builds up until Q4 of 2021 with almost $63B of cash raised, and then fell to around $43B raised in Q1 of 2022 and $10B in Q1 of 2023.

AI 177

AI Trends Banking Pricing 177

SaaStr

NOVEMBER 10, 2022

In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management.

Payment Features 172

Payment Features Payments SaaS Payments Payment Solutions 172

SaaStr

MARCH 23, 2023

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management.

Payment Features 190

Payment Features SaaS Payments Payments Payment Methods 190

SaaStr

NOVEMBER 17, 2022

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. The post Thanks to Cyvatar, Pacific Western Bank, Upzelo, UserGems, and Younium for Sponsoring SaaStr Annual 2023! appeared first on SaaStr.

Banking 220

Banking Payment Features Venture Capital Subscription 220

Buffer Resources

DECEMBER 21, 2023

It was so much fun looking back at the past year, so now I’m back to do it again for 2023! What metrics are we using to calculate these top posts? Now, let’s dive in to see Buffer’s top posts of 2023! — Buffer (@buffer) February 7, 2023 I love that a post about remote work is a top post here.

Social Media 115

Social Media Trends Engagement Metrics 115

Sixteen Ventures

JULY 13, 2023

For Customer Success Managers (CSMs), Sales Development Reps (SDRs), and those in Enablement […] The post Redefining Email Engagement: New Metrics for a New Era (2023) appeared first on Customer-centric Growth by Lincoln Murphy. You’re not alone.

Engagement 52

Engagement Metrics Customer Success Development 52

Totango

JANUARY 3, 2024

With Totango, businesses can integrate data to get a 360° view of customer health, collaborate to manage their customer portfolio , engage with customers when and where it matters, monitor and improve the metrics that matter , and scale CS faster with the power of people + AI. Plus, industry experts agree.

Software Review 111

Software Review Scale Customer Success Innovation 111

Kellblog

AUGUST 30, 2023

I’m excited to say that I’ll be speaking at SaaStr Annual 2023 as part of amazing speaker line up. This year’s session is entitled The Strategic Use and Abuse of SaaS Metrics. I’ll review the problems I’ve seen over and over again in board meetings, monthly reporting, and metrics presentations.

Metrics 92

Metrics SaaS Benchmarks Strategy 92

SaaStr

JUNE 17, 2023

In this post, we’ll share the learnings from SaaStr CEO and Founder Jason Lemkin’s frontline analysis of the current state of the market in 2023, and distill down into why we’re now in the era of efficient growth in SaaS. Innovation is often born out of necessity – this couldn’t be truer than in 2023.

Venture Capital 205

Venture Capital Scale Technical Review Software Review 205

SaaStr

NOVEMBER 18, 2023

And realistically, most won’t have the metrics to pull off another round. At a practical level though, the headlines in 2024 may actually look much worse than 2023 for startup failures. So many were able to cut the burn and stretch their cash through 2023. And 38% have 12 or less months of runway left.

Startup 301

Startup Venture Capital Azure AWS 301

Tom Tunguz

APRIL 1, 2024

In fiscal 2023, we began transitioning customers from our legacy CDM (Cloud Data Management) capabilities to our subscription-based RSC offerings. The contribution margin has improved from -117% in 2022, to -38% in 2023, to -12% in 2024. & why would a software company run negative contribution margins?

Data 209

Data Subscription Payment Features Cloud 209

Clouded Judgement

APRIL 19, 2024

Their GAAP revenue grew 5% in 2023, and 29% in Q4 ‘23 YoY. Rubrik’s subscription ARR was $784m at the end of 2023 and growing 47% YoY. For context, full year GAAP revenue in 2023 was $628m. I created this subset to show companies where FCF is a relevant valuation metric. NTM revenue multiple.

Cloud 141

Cloud Scale Subscription Payment Features 141

ChurnZero

DECEMBER 19, 2023

Metrics are the language of business. Metrics are the key to aligning with finance , proving value to your leadership and of course understanding the health of the business. So what metrics are customer success teams tracking as we move into 2024? Net revenue retention (NRR). Churn rate. Expansion revenue. Health scores.

Customer Success 52

Customer Success Metrics Customer Lifetime Value Leadership 52

Tom Tunguz

JULY 4, 2023

Above is a chart that shows the correlation to forward multiple for each of five metrics broken down by quartile. Efficiency metrics like sales efficiency, net income margin (profitability), gross margin are all negatively correlated. The answer is yes - if you’re a top quartile company.

Software 223

Software Marketing AI Metrics 223

Clouded Judgement

MARCH 8, 2024

The full year guide assumes 14% growth for this upcoming year after they grew 31% in 2023. They did call out a couple one time benefits they saw in 2023 they don’t expect to see in 2024. The other one time benefit from 2023 was ~$40m of multi-year license deals. A year ago, they guided 2023 growth to 16%.

Cloud 161

Cloud Revenue Subscription Payment Features 161

Sales Hacker

JANUARY 30, 2024

Only one month into 2024, we’re already seeing a significant shift in the marketing metrics world. Part of this re-evaluation has led many to believe it’s time to bid farewell to the Marketing Qualified Lead (MQL) as a primary metric and embrace the concept of pipeline as the new kingpin of success in marketing efforts.

Metrics 90

Metrics Marketing Technical Review Sales Funnel 90

Panintelligence

NOVEMBER 28, 2023

Las Vegas, NV – November 27, 2023 – Panintelligence is excited to announce it is a finalist of a 2023 Geo and Global AWS Partner Award, recognizing leaders around the globe playing a key role helping customers drive innovation and build solutions on Amazon Web Services (AWS).

AWS 64

AWS Innovation Business Model Metrics 64

Chart Mogul

MARCH 23, 2023

And, is your poor retention the reason for your slower growth in 2023? If you’re unsure, check your retention metrics. Gross revenue retention (GRR) and net revenue retention (NRR) are the key metrics to understand how well … How good is your business at retaining customers? What is net revenue retention (NRR)?

Retention 52

Retention Metrics Revenue Scale 52

SaaStr

DECEMBER 23, 2023

So I think 2023 may mark The End of Customer Success as We Knew It. The Lack of Positive CS Outcomes in 2023 This compounded the change. The bottom line is almost everyone saw NRR fall in 2023 — the traditional metric of success for CS. What happened? At least 3 core changes: #1. And what about CSAT?

Customer Success 239

Customer Success AI Pricing Enterprise 239

SaaStr

AUGUST 13, 2023

SaaStr 680: The Most Important SaaS Metrics of 2023 with monday.com Co-Founders and SaaStr Founder Jason Lemkin  2. SaaStr 678: Raising Capital in 2023: What You Really Need To Know with Creandum Partner Peter Specht  5. The Most Important SaaS Metrics of 2023 with monday.com Co-Founders and SaaStr Founder Jason Lemkin 2.

Scale 234

Scale Churn Scaling Metrics 234

Clouded Judgement

MARCH 10, 2023

Growth Deceleration of Consumption Companies So far, 2023 guides have not been pretty for consumption software companies. Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. Revenue multiples are a shorthand valuation framework.

Cloud 244

Cloud Trends Subscription Payment Features 244

Chart Mogul

DECEMBER 22, 2022

We spoke with SaaS leaders across different sectors to bring you insights on sustainable growth strategies for 2023. We spoke with SaaS leaders across different sectors to bring you insights on sustainable growth strategies for 2023. How to grow sustainably in 2023? Track how efficiently you’re bringing in new business.

Strategy 95

Strategy Scale Finance Acquisition 95

CloseSaaS

AUGUST 22, 2022

Understand the top 22 sales KPIs and sales metrics to monitor in 2023 All the best sales teams in the world run on data.

Metrics 52

Metrics Sales Data 52