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The Latest 2023 Napkin Reveal: What it Takes to Raise Capital with Christoph Janz, General Partner of Point Nine Capital (Video + Podcast)

SaaStr

Given the massive downturn that started 18 months ago, many SaaS founders are nervous about what it takes to raise capital in SaaS in 2023 / 2024. Christoph Janz, General Partner of Point Nine Capital, shares what it takes to raise capital in SaaS, overall investment activity in 2023, and how to develop a convincing AI strategy.

AI 197
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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

They also manage finances and supervise one or more engineering teams. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. Average salary: $192,383/yr. Average salary: $151,254/yr.

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Top 10 Mistakes Founders Make with Series A with Black Mangroves, Square Peg, Vertex, and GGV (Pod 651 + Video)

SaaStr

At SaaStr’s APAC 2023, Vertex Ventures General Partner Carmen Yuen, GGV Capital Managing Partner Jenny Lee, Square Peg Capital Partner Piruze Sabuncu, and moderator Arnaud Bonzom (Co-Founder and Managing Director of Black Mangroves) discuss the common pitfalls to look out for when you are raising your Series A. That’s a mistake. Absolutely.

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Clouded Judgement 1.6.23

Clouded Judgement

As I’ve talked about before, the big risk for 2023 are fundamentals - are forward estimates too high? We know software is impacted from macro - but how bad will it get? Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against.

Cloud 130
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This Downturn Is Different: How to Drive Retention and Mitigate Churn in 2023?

Chart Mogul

After all, it’s the customer success teams that drive growth through retention and churn mitigation. So, what’s the best way to drive retention and mitigate churn in 2023? After all, it’s the customer success teams that drive growth through retention and churn mitigation. Naturally, this puts extra pressure on customer success.

Churn 52
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Which Customer Success best practices should you keep or let go in 2023?

ChurnZero

The good news is Customer Success teams are growing both in size and budget. The bad news is they’re not growing enough. Many teams remain woefully underfunded. Physically, I have to take some time out because 20% of your time is administrative, it’s overhead, it’s being part of the team.

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The top five Customer Success webinars of 2022 from ChurnZero

ChurnZero

May they inspire you to take on whatever 2023 hurls warmly sends your way. 1/ Crash course in Customer Success and SaaS metrics. Many people think of SaaS and CS metrics as black and white. But the truth is, there are many ways to calculate and interpret—and game—metrics. What metrics do investors care about most?