User Pilot

JULY 27, 2023

Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. It can be quantified by factors like lines of code written per developer, number of features implemented per sprint, or time taken to resolve issues.

Sales Hiring 95

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 95

SaaStr

JUNE 21, 2023

After three months, this talented guy came to Harbaugh with the recognition that LaunchDarkly’s customers were developers. He didn’t like to sell to developers, so he quit. VCs can be fickle about what they fund, but if you have revenue, you have more leeway for when you take an investment. People weren’t experimenting.

Sales Recruiting 242

Sales Recruiting Sales Hiring Underperforming Technical Team Pricing 242

Chart Mogul

NOVEMBER 24, 2022

So, what’s the best way to drive retention and mitigate churn in 2023? So, what’s the best way to drive retention and mitigate churn in 2023? Analyze your churn data for any patterns Identify who your best-fit customers are Extend your cash runway Develop a customer health score Build customer feedback loops Conduct exit interviews.

Churn 52

Churn Retention Underperforming Technical Team Scale 52

Scytale

JUNE 3, 2024

For many scaling businesses, investing in a full-stack, in-house security team can be challenging both in terms of the necessity and financial implications. On the other hand, a virtual CISO works under contract or as a consultant. Let’s take a look. CISO vs vCISO: Which is the Right Fit?

Cybersecurity 52

Cybersecurity compliance Scale Outsourced Development 52

SaaStr

APRIL 2, 2023

In February 2023, I hit my 10-year anniversary (or “Gainaversary,” as we say) of running Gainsight. Eventually, you end up with 2000 contract types for 1000 customers. And if you didn’t invest proactively in systems like CPQ early, you create a byzantine mess that’s impossible to scale. Invest in back-office systems early.

Sales Hiring 259

Sales Hiring Scale Scaling Customer Success 259

Blulogix

OCTOBER 11, 2023

This data can inform the development of new offerings, pricing models, and service packages. Satisfied clients are more likely to renew contracts, expand services, and refer new business, contributing to revenue growth. A best-in-class mediation engine is a strategic investment for MSPs seeking to enhance their bottom line.

Engineering 52

Engineering Management Technical Review Software Review 52

Sales Hacker

SEPTEMBER 2, 2023

Share Alright, AI continues to be the biggest talking point of 2023 ( are we sick of talking about it yet? ) – with every SaaS company on the face of the earth looking to experiment with some kind of AI integration into their software; It’s become quite apparent that less is more in today’s world. Start-ups to watch: ControlRooms.ai

AI 80

AI Revenue Scale ChatGPT 80

SaaStr

MAY 14, 2023

As we gear up for SaaStr Europa 2023 in London on 6-7 June and SaaStr Annual 2023 in the SF Bay Area on 6-7 September , we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. We got investment from 500 Startups. How did they do? All of them!

Sales Hiring 231

Sales Hiring Sales Recruiting Scale Payment Methods 231

Point Nine Land

JUNE 22, 2023

SaaS companies in particular have high gross margins (no IT admin) and recurring revenues (subscriptions), a combination which means they can re-invest a substantial piece of their revenue into (hopefully) predictable growth. It’s not very surprising then that we’ve built, invested in, and bought a ton of software over the last few decades.

Outsourcing Services 59

Outsourcing Services Underperforming Technical Team Outsourced Development AI 59

Point Nine Land

OCTOBER 23, 2023

P9 Panel on Hiring Sales Leaders — Founders Summit 2023 “You are going to fire your first sales manager!” — A lesson too many founders learn the hard way. The first sales hire needs to do all of the selling, build the playbook, and (probably) act as a Sales Development Representative doing cold outbound prospecting.

Sales Hiring 125

Sales Hiring Scale Technical Advisors Technical Cofounder 125

OpenView Labs

JANUARY 24, 2022

Every year Tackle surveys sellers and buyers at software companies across the spectrum—from less than $10M to over $1 billion in ARR, across multiple industries, and in roles like alliances/partnerships, sales, operations, product/development, finance, marketing, IT, and more.

Marketplace as a Service 77

Marketplace as a Service Cloud Trends Software 77

SaaStr

APRIL 16, 2023

As we gear up for SaaStr Europa 2023 in London on 6-7 June and SaaStr Annual 2023 in the SF Bay Area on 6-7 September , we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. We started development in early 2004. Stewart : You’re right.

Scale 340

Scale Sales Hiring PayPal Development Team Review 340

Andreessen Horowitz

SEPTEMBER 25, 2023

While a lot of the focus today is on the development of foundational large language models (LLMs) , the transformer architecture was invented only 6 years ago, and ChatGPT was released less than a year ago. The light bulb was invented in 1879, but it wasn’t until 1930 that 70% of US houses had electricity.

Artificial Intelligence 139

Artificial Intelligence AI Scale ChatGPT 139

OpenView Labs

DECEMBER 15, 2020

To capture and quantify this movement, Tackle developed the first of its kind State of Cloud Marketplaces Report with insights from Bessemer’s Byron Deeter, Bob Goodman and Mike Droesh. Marketplaces offer a better experience, simplify budgeting, require fewer one-off contracts and help enterprises mitigate the risk of cloud commitments.

Marketplace as a Service 52

Marketplace as a Service Cloud Scale B2B 52

How To Buy Saas

MAY 22, 2024

According to Gartner , over 70% of enterprises will adopt industry cloud platforms by 2027, up from less than 15% in 2023, highlighting the growing opportunity for SaaS businesses in the coming years. Developing content assets, including blogs, video scripts, case studies, testimonials 2. EightBurst Marketing 8burst.com 1.

Technical Review 40

Technical Review Scale Sales Hiring Marketing 40

Sales Hacker

DECEMBER 20, 2022

I’m a developer, and I convinced someone to develop a solution on credit for that festival and ended up selling like two tickets. Even if you might go bankrupt in one month, you should still be out there signing contracts, hiring people, and building a business because things sort themselves out if you’re doing a good job.

Sales Hiring 76

Sales Hiring Travel Scale Outsourced Development 76

Sales Hacker

AUGUST 18, 2023

Alon Waks , former VP Market @ Kustomer @ Bizzabo now fractional CMO They will likely need investments in a surrounding sales ecosystem – technical sales, services scoping, POC/pilot expectations are massively different at that deal size. Invest in the Right Team This is a big bet. So if you’re thinking about going alone, don’t.

Scale 68

Scale VP of Engineering Sales Hiring Enterprise 68

Andreessen Horowitz

JANUARY 8, 2024

And yet, these drugs are being developed more rapidly than ever. As AI augments therapeutic discovery, development, and distribution, it’s likely that these medications will become even more prevalent. But health insurance churn rates can be relatively high. But health insurance churn rates can be relatively high.

Technical Review 21

Technical Review Payment Solutions Payment Services Healthcare 21

Andreessen Horowitz

NOVEMBER 17, 2023

In this conversation recorded at ELC 2023, Segment’s former CRO Joe Morrissey and former chief product development officer Tido Carriero discuss how they turned sales-product tension into a successful $3.2B The role of engineering in developing the product roadmap Audience: Thanks out for the lovely discussion.

Sales Hiring 93

Sales Hiring Scale Sales Underperforming Technical Team 93

Chart Mogul

SEPTEMBER 15, 2023

5 Reasons I Hate the Rule of 40 by Mikael Johnsson, SaaS Nordic While not necessarily completely useless, I would strongly argue that R40 is a metric applicable to the world of PE and public markets investing and is not a good metric for assessing the quality of venture-stage companies. Because this drives investment decisions.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Buffer Resources

SEPTEMBER 11, 2023

I've earned millions in salary and consulting contracts, 100 percent inbound driven. The compounding network growth, career growth, personal brand growth, etc has translated into referrals, positive recommendations and 6 figure client contracts. Share content that showcases your company culture, values, and work environment.

Sales Recruiting 134

Sales Recruiting Sales Hiring Scale Social Media 134

Mucker Capital

APRIL 6, 2023

Hila Qu joined Mucker’s Tony Yang for an Ask-Me-Anything (AMA) conversation about Product-Led Growth (PLG) for Startups to kickoff the 2023 Mucker Growth Series. Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. So those are things to think about.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Buffer Resources

SEPTEMBER 11, 2023

I've earned millions in salary and consulting contracts, 100 percent inbound driven. The compounding network growth, career growth, personal brand growth, etc has translated into referrals, positive recommendations and 6 figure client contracts. Share content that showcases your company culture, values, and work environment.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

SaaStr

OCTOBER 25, 2019

Liat Bycel: Yeah, I think that career development conversation should be an ongoing conversation. I also think that career paths and developing those are really, really important to help people stay motivated and really feel they’re growing in their own careers. They’re super excited about Shopify Plus.

Sales Hiring 108

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 108

SaaStr

AUGUST 7, 2020

We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. If you’re going to build a company with Salesforce, who better to invest than Salesforce? These are not simple things to solve.

Payment Solutions 147

Payment Solutions Pricing Payments Payment Services 147

User Pilot

DECEMBER 10, 2023

TL;DR Churn analytics entails determining how many customers a business loses over time to develop solutions to keep more people engaged and satisfied. Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Let’s dive in!

Churn 52

Churn Software Review Technical Review Scale 52

User Pilot

MARCH 14, 2024

Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. It’s worth mentioning here that Heap offers a handy ROI calculator to help you get a clearer picture of whether it’s worth the investment. But it isn’t without flaws.

Technical Review 52

Technical Review Software Review Churn Systems Review 52

User Pilot

FEBRUARY 21, 2023

Applying product-led growth practices also reduces your customer support and success costs – as your agents don’t need to reply to the same repetitive questions over and over again, and can replace them with reactive tooltips themselves without any help from the developers. – Parita P. Joseph E.

Software Review 52

Software Review Technical Review Onboarding Underperforming Technical Team 52