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Dear SaaStr: What Are The Biggest Problems You Face as a Startup Founder?

SaaStr

Many will want to quit when you finally have revenues, just not enough to hire anyone else or pay anyone a decent salary. Later, once you have a brand, you’ll be competing with Hot Startups nipping at your heals for top VPs. Why is my sales team less efficient at $20m ARR than at $2m in ARR? This challenge never ends.

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No, Most “Pretty Good” Sales Reps Can’t Just Sell Any SaaS Product

SaaStr

Only the very best reps that have sold sales or marketing tools, which are very similar to the tools they use every day already, can sell vertical saas or developer tools. Sales reps mostly know how to sell sales and marketing tools. Be wary hiring from these companies if you don’t sell something pretty similar.

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5 Interesting Learnings from Braze at $500,000,000 in ARR

SaaStr

At SaaStr Europa 2023, CEO Bill Magnuson shared a great story. But they couldn’t break into top French brands until they opened a local office with an in-person sales and success team. Braze is still hiring and expanding. They’re managing expenses, and growing them more slowly than revenue.

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90%-95% of Salespeople Won’t Make It At Your Startup. A 6 Part Test to Help You Get It Right.

SaaStr

Earlier stage startups: – Have no brand – Have no/little training – Have very few resources. Not that they are just "great at sales" — Jason Be Kind Lemkin  (@jasonlk) January 12, 2023. It’s just they won’t make it at your particular, early-stage, quirky, pre-brand startup.

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CRO Confidential: Principles that drove Wiz’s $0 to $100M Journey with Wiz CRO Colin Jones (Pod 665 + Video)

SaaStr

Today, Wiz is one of the highest-valued private tech companies, at $10 billion, as announced in Feb 2023. Recruit diverse leaders The goal of hiring a revenue leader is to put gasoline on finding product market fit success. Meet with people you can learn from and share ideas, even if it doesn’t convert into a hire.

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Customer Success In The Era Of Efficiency: A Deep Dive With ChurnZero, HubSpot and SaaStr

SaaStr

You Mon Tsang, CEO and co-founder of ChurnZero, Colleen O’Sullivan, VP of Integrated Customer Experience at Hubspot, and Jason Lemkin, SaaStr founder and CEO, give their take on where the customer success industry is headed and shares data from the Customer Success Leadership Study done by ChurnZero at the close of 2023.

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The Perils and Pitfalls of the “Been There, Done That” VP: Posers and Mercenaries

SaaStr

Basically all of the SaaS CEOs/founders I know of have made at least one terrible VP+ level hire. Sometimes it’s VP Sales (OK, often, this is the most common mishire — another post here on what a really great VPS can do for you, and how a poor one can wreck your company, coming). Third, There are Gems At These Top Brands.