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Outsourcing Support is a Lot Better Than Not Providing Support at All

SaaStr

Q: What are your thoughts on outsourcing customer support? There are certainly cons to traditional outsourced support vs. highly trained support that works right inside your company. At least you know the vendor is there, but many of your customers will need more than just … a frustrating bot. Support only from bots.

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5 Interesting Learnings from HubSpot as It Approaches $1 Billion in ARR

SaaStr

Especially as they gear up to cross $1 billion in ARR in 2020. 40% of their revenue comes from partners and the channel. Like Atlassian, Hubspot gets significant revenues from partners that deploy their products to the end customers. As it IPOs. 5 Interesting Learnings from Bill.com’s IPO. With a $10k ACV.

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5 Interesting Learnings from UiPath at $600,000,000 in ARR

SaaStr

It was founded way back in 2005 as an outsourcing company, then developed Windows software to automate scripts and more, and turned this into a powerhouse for automating complex functions integrating Cloud and on-prem. 2005: Started as a tech outsourcing company. 2020: $607m rev. Technology partners and SIs are key to growth.

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Scaling from $1 to $10M, an AMA with SaaStr CEO and Founder Jason Lemkin (Pod 573)

SaaStr

It’s pretty good, someone did a Tweet storm the other day on Zeb from ClickUp’s presentation at SaaStr Annual 2020. But I almost never see mediocre outsource SEO really work for B2B. They want a vendor that will solve their problem over the coming years. That’s a great example. So, thanks man.

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Building Resilience Through Efficient Scaling In 2023 with ICONIQ Growth General Partner, Doug Pepper, and General Partner and Head of Analytics, Christine Edmonds (Video)

SaaStr

General Partner of ICONIQ Growth, Doug Pepper, and General Partner and Head of Analytics, Christine Edmonds, joined us for Workshop Wednesday , held live every Wednesday at 10 a.m. At the same time, many started the year with healthy balance sheets and used their 2020 learnings of scenario planning and applied them quickly.

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The 10 Best Adwords Companies of 2020

Neil Patel

If you’re in this position, it’s probably best to outsource your AdWords management. They’ve worked with more than 550 ecommerce and service brands, managing their AdWords accounts for clients. Shortly after that, they pivoted to Agency services, focusing specifically on AdWords and landing page design.

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The 5 Best PPC Companies of 2020

Neil Patel

But whether you’re an excellent PPC manager looking to outsource or have no experience running pay per click advertising campaigns , choosing the right PPC agency isn’t always straightforward. At Neil Patel Digital , we specialize in running multi-channel PPC campaigns using first-party data from our partners.