Frontegg

DECEMBER 30, 2021

Think IT staff resource wastage and cumbersome damage control processes when data breaches happen. The pros when it comes to passwordless authentication are rather obvious: Brute Force Attack Immunity – More often than not, passwords tend to be weak. This self-service authentication solution also has an active developer community.

Underperforming Technical Team 64

Underperforming Technical Team Identity management Software Review Scale 64

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers.

Scale 211

Scale compliance Software Review Technical Review 211

Frontegg

JUNE 24, 2021

Think IT staff resource wastage and long damage control processes when data breaches happen. This self-service authentication solution also has an active developer community. PingZero can be easily customized to match a wide range of use cases and the support team is doing a great job of ironing out installation and integration issues.

Identity management 103

Identity management Software Review Underperforming Technical Team Scale 103

ProfitWell

NOVEMBER 1, 2019

Align team incentives around retention. Sales teams like to track dollars in the bank each month. Meanwhile, product teams are busy tracking how many features they've delivered and story points they've completed. Meanwhile, product teams are busy tracking how many features they've delivered and story points they've completed.

Retention 56

Retention Strategy Underperforming Technical Team SaaS 56

Intercom, Inc.

SEPTEMBER 30, 2021

How can you develop the technology while making sure it really gets to the people who need it the most and has an actual impact on their lives? New digital, data-forward, and automated solutions will be cheaper, more efficient, and available around the clock. For her, this is one of the most pressing issues of our time.

Scale 223

Scale Artificial Intelligence Healthcare Technical Review 223

SaaStr

AUGUST 16, 2019

During his 5 years at PatientPop, Justin grew sales from $0 to $56m alongside the full build-out of the sales team. As a manager observing their team, what are signs that an individual is burning out? What actions and communications must they adopt to ensure that this feeling of culture over performance is accepted by the team?

Scale 140

Scale Underperforming Technical Team Sales Hiring Interviewing 140

OpenView Labs

FEBRUARY 5, 2021

The bulk of mobile traffic comes from developing nations (read: low budget). is now seeing a 50/50 split between mobile and desktop traffic—a significant change from the 25/75 split in 2015. If your signup flow comes with a survey to collect user data, make sure to apply best practices for mobile form design. Not exactly.

Mobile 52

Mobile B2B Scale SaaS 52

Neil Patel

AUGUST 4, 2021

Similarly, positive ROI statistics for video content have been booming for years – from 33 percent in 2015 to 87 percent in 2021. Whether you achieve it or not, you’ll end up with valuable data by the end. As time goes on, you’ll develop a stronger understanding of what type of video content works and what doesn’t.

Marketing 145

Marketing Social Media Sales Hiring Technical Review 145

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

ProfitWell

DECEMBER 4, 2019

A SaaS company maintains responsibility for the servers, database (and the data they contain), and other software that allow their product to be accessed and used. Have I begun developing my own personal business model that will enable me to seek the right kind of funding and use it well? Consistent updates. Growth stage.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

yoursales

DECEMBER 19, 2022

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. What customers want is help solving problems. Being a B2B buyer isn't easy.

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

yoursales

NOVEMBER 8, 2023

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. What customers want is help solving problems. Being a B2B buyer isn't easy.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

OpenView Labs

JANUARY 29, 2020

While the data seems to suggest serious benefits, businesses should keep in mind that freemium plans work best once a company has figured out their unit economics. Freemium Model for SaaS – The Good, The Bad, and The In-between. For certain customer profiles or market segments, it may be necessary to combine freemium with a sales team.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

GetUplift

DECEMBER 12, 2021

It’s a process that my team and I at GetUplift have used to 10x our clients’ conversion rates. I spent years researching the psychology behind purchase decisions and used that knowledge to develop a four step conversion optimization process deeply rooted in emotional marketing. Here’s an example of this thinking system in action.

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

Sales Hacker

AUGUST 4, 2020

Sam Jacobs: Have you developed a process to answer that question of should you hire, should you fire? You said great teams must pass the org chart alignment test. You talked about how you started North 6th in a bad economic environment. We’re in a bad economic environment now. How do you evaluate talent?

Scale 105

Scale Sales Hiring Sales Recruiting Outsourcing Services 105

BetterCloud

NOVEMBER 1, 2017

One exec’s greatest failure: “I was seduced by a build scenario … it turned out to be a very poor decision”. After being “seduced by a build scenario,” Holst-Knudsen says he convinced the company to move ahead with it, which turned out to be a very poor decision. But software development and IT resources are still a cost.

VP of Engineering 45

VP of Engineering Underperforming Technical Team Outsourced Development Engineering 45

SaaStr

DECEMBER 3, 2020

In Today’s Episode We Discuss: * How Sam made his way into the world of SaaS with Dropbox and how that led to his leading the sales and success team today @ Loom. What was Sam’s biggest lesson from scaling the sales team at Dropbox? Sam Taylor: And so, I joined as a sales development rep at Salesforce, best move I ever made.

Scale 174

Scale Sales Hiring Sales Recruiting Sales 174

Upscope

JANUARY 23, 2021

This means they'll have accurate minimum usage data on SaaS apps companies use. It found smaller firms tended to have fewer apps, though the average number is also rising—jumping from 53 in 2015, to 73 last year." Data from Chief Martech. Note, they define big companies as being over 2,000 and small firms as being under 2,000.

Software Review 52

Software Review Onboarding Software Systems Review 52

Upscope

JANUARY 10, 2019

Companies developing their idea and in the early stages of generating revenue will see these metrics bounce around like an oompa loompa. Total Revenue 2015: $8,000,000 MRR: $790,162 MRR is monthly recurring revenue. Seen on an annual basis, a 10% customer churn is bad. 50 of them cancelled in that month. 50 is 10% of 500.

Metrics 40

Metrics SaaS Underperforming Technical Team Churn 40

User Pilot

JANUARY 12, 2024

Graphs and charts are a great way to display statistics and visualize data points. As we move deeper into the era of data, data visualization is even more important. It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. A horizontal funnel chart.

Data 97

Data Scale Payment Features Trends 97

Intercom, Inc.

MAY 24, 2018

When used correctly, data can powerfully enrich sales and marketing efforts and help any business fuel growth. But all too often, companies fall into the trap of using partial or old data to drive major decisions. Companies commonly make the mistake of using expired or partial data from a small subset of users to justify big decisions.

Data 182

Data Scale Underperforming Technical Team Sales Hiring 182

Brian Balfour

FEBRUARY 7, 2017

During Andy’s four and a half years at SoundCloud, he worked on a range of mobile growth topics, and in a bunch of different team configurations. He led an international team for a while, focused on running experiments in new markets, and did growth work breaking ground in Latin American and other developing markets.

Mobile 62

Mobile Retention Benchmarks Underperforming Technical Team 62

Sales Hacker

DECEMBER 2, 2019

She’s now a consultant helping VPs of Sales scale and build their sales teams. She’s also been a high-performing individual contributor — she was part of the team that drove a lot of growth at HubSpot as it went from small to large, and she worked under Mark Roberge. What You’ll Learn. Who is Mary Rogul.

Scale 52

Scale Sales Recruiting Sales Hiring Sales 52

The Marketing & Growth Hacking Publication

FEBRUARY 21, 2019

Mobile phone use has increased by more than 4 billion since 2015 , most of which can be attributed to the fact that smartphones are rapidly becoming a technological extension of ourselves. We believe that there’s always room to improve professionally, so we’ve also included resources for Professional development, such as meetups and blogs.

Mobile 40

Mobile Marketing Growth Hacking Technical Review 40

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. She “stumbled” into it, as she told us, first as one of the earliest sales hires of Eventbrite, where she stayed for four years, and then into Slack in early 2015 as the first sales rep in the Bay Area.

Scale 118

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 118

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Sales Hacker

AUGUST 18, 2020

If you missed episode 122, check it out here: Tips for Building a Diverse Team of High-Quality Salespeople with Wesley Ulysse. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement and help carry the load to help keep your team doing what they do best, winning. We’re on iTunes.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

SaaStr

JUNE 3, 2020

Michael Katz is the Founder & CEO @ mParticle, the customer data platform for brands leading the customer data revolution with clients from Airbnb to Spotify to Postmates. How does Mike make sales data really actionable within the company? Who should be involved in analyzing this data? Where do many go wrong here?

Sales Hiring 176

Sales Hiring Scale Technical Advisors Systems Review 176

SaaStr

JANUARY 21, 2020

Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. In January of 2015 I was hired by PatientPop as the VP of sales. We’ll talk about some of the stuff that you do as you grow your team a little bit and then we’ll sort of wrap it up with some advanced stuff.

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale Sales 261

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. New Relic’s General Manager, Mark Weitzel, weighs in on how you can support your developers.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

SaaStr

AUGUST 8, 2019

Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. We let their Series B of $20 million in 2015. Okay, it’s not bad. We split our sales organization into four different teams. Andrei B.:

Sales Recruiting 107

Sales Recruiting SMB Scale Sales Hiring 107

SaaStr

AUGUST 8, 2019

Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. We let their Series B of $20 million in 2015. Okay, it’s not bad. We split our sales organization into four different teams. Andrei B.:

Sales Recruiting 108

Sales Recruiting SMB Scale Sales Hiring 108

Unbounce

MAY 17, 2022

Backed by data from 250+ active clients and more than 10,000 CRO tests, we’re seeing these average lifts: Increase in conversion rates by 52% Lower cost per conversion by 33% Increase conversion quality by over 100%. How does the KlientBoost team do it? Circa 2015. There is—I know this because we use it every day at KlientBoost.

Scale 145

Scale AI Search Underperforming Technical Team Sales Hiring 145

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. I stumbled upon Eric Ries and Steve Blank, the concept of customer development – it was a revelation.

Growth Marketing 174

Growth Marketing Scale Marketing Outsourcing Services 174

SaaStr

AUGUST 5, 2020

Today She discusses how everything is changing in the current climate, the rise of war-time founders, having teams work remote, and the supply-chain reimagined. We’re investing both down and up the stack, anything from infrastructure to the data layer, to algorithm, to application. So pretty much the whole spectrum.

Technical Review 144

Technical Review Payment Methods Travel Development Team Review 144

FastSpring

JANUARY 31, 2023

Luckily, most developers find it easy to integrate Stripe with most other software (however, you have to pay for each software separately). Plus, our team provided personalized recommendations for ways NotePlan could improve their checkout experience to optimize conversions. Stop bad actors before a transaction is even processed.

Payment Services 120

Payment Services Payment Methods Merchant Services Payment Features 120

Sales Hacker

FEBRUARY 7, 2018

Historically, growth of a sales team was based on the revenue starting with $0M on day 1 of the year. However, in a SaaS model , the customer acquisition team can grow revenue to $1M in year 1. If the same team keeps performing at the same growth it will achieve $2M in year 2 – whilst the renewals come in at 100%.

Scale 86

Scale Growth Hacking Scaling Sales Hiring 86