SaaStr

JULY 28, 2021

I’ve spent my whole career in B2B software. My marketing team wanted me to do the world’s most boring video. Bootstrapped because nobody in their right mind would have actually invested in us back then and took it up until 2014 as a bootstrapped company. In 2014, I sold a majority to Silver Lake Sumeru and Iconiq.

Startup 272

Startup CTO Hire Sales Hiring CTO Coach 272

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. But we provide a combination of APIs and software. Our team is in Room 111. They were self taught developers. Dare I say SaaS.

Scale 117

Scale Payment Services Payment Methods Sales Hiring 117

SaaStr

JULY 30, 2020

Prior to founding Atrium, Pete founded TalentBin, culminating in their exit to Monster Worldwide in February 2014. What are the core metrics founders should measure to determine the effectiveness of their reps and sales teams? This is my second software company. What are the leading indicators that a sales rep is successful?

Part-Time VPE 201

Part-Time VPE Scale Sales Recruiting Sales Hiring 201

Sales Hacker

MARCH 15, 2022

Sales development school, marketing school, and more for your entire team. Asad joined in 2014 as an account executive. Asad Zaman : We specialize in helping companies build their go-to-market teams. If you do something professionally and you’re patient, you’ll develop expertise. Learn more at joinpavilion.com.

Sales Hiring 93

Sales Hiring Underperforming Technical Team Acquisition Development 93

Intercom, Inc.

DECEMBER 18, 2018

Jackson (@StartupLJackson) May 17, 2014. The final step of your plan should be to develop additional emails that drive deeper engagement and retention from your most valuable prospects and customers. When our sales team added personalized videos to their emails, replies increased by 52%. As of right now, there are about 3.8

Underperforming Technical Team 150

Underperforming Technical Team Marketing Scale Software Review 150

OpenView Labs

AUGUST 27, 2020

Many of the fastest growing B2B software companies employ product led growth as their core go-to-market motion in order to accelerate growth efficiently. This phenomenon is commonly seen in a few markets: productivity tools (think Calendly , Notion , Zapier or Airtable ) and developer tools (think Datadog , Twilio or Atlassian).

Underperforming Technical Team 89

Underperforming Technical Team Scale Cybersecurity Social Media 89

Tom Tunguz

NOVEMBER 16, 2014

The company operates in the Application Performance Management category, which New Relic calls Software Analytics. New Relic processes this data and provides interactive reports to identify underperforming code. But this account size easily supports building an inside sales team to scale revenue quickly.

Benchmarks 100

Benchmarks Underperforming Technical Team Metrics Sales Hiring 100

SaaStr

NOVEMBER 21, 2020

I look at my experience through those companies, and I learned a lot about enterprise software sales, about buying patterns, about functions like product management and product marketing, and how they fit into a well functioning and operating company. And there’s a lot of benefit to running a software as a service, in general.

SaaS Payments 261

SaaS Payments Scale Payment Services Payment Solutions 261

User Pilot

JANUARY 30, 2023

The product adoption curve is a concept created by Everett Rogers back in 1962 and further developed by Geoffrey Moore in 2014. In SaaS, as you develop your product and achieve product-market fit , you must consider the five user segments so you can improve product adoption and grow your business. They include: Innovators.

Technical Review 85

Technical Review Software Review Underperforming Technical Team Education 85

SaaStr

JUNE 1, 2021

There are rules in starting an enterprise software company. In this top-rated session Dharmesh Shah, cofounder and CTO of HubSpot, shares how he and his co-founders broke all of the “rules” and ended up creating an entirely new category of marketing software. million in 2014.). A SaaStr Classic!! ” [laughter].

Part-Time VPE 224

Part-Time VPE Technical Cofounder CTO Hire New CTO 224

BetterCloud

MARCH 11, 2021

DevOps is a practice that combines software and IT operations to shorten the development cycle and deliver high-quality software. As more enterprises adopt SaaS applications, it’s not hard to imagine a world in which most companies have dedicated SaaSOps teams. Will SaaSOps become more popular than DevOps?

Underperforming Technical Team 52

Underperforming Technical Team Technical Review Software Review Engineering 52

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. We develop a search API to help any developer to have a very good search in their application. So today we are a distributed team. Of course, behind this product, we have a super strong team.

Scale 124

Scale Scaling CTO Hire Part-Time VPE 124

SaaStr

MARCH 13, 2020

And I guess this was somewhat foreshadowing because I’m now backed by David Saks who is the founding team there. So fast forward to 2014, I was in LA and finalizing my visa application. Our team met with David just a few days after our initial conversation in San Francisco. Harry Stebbings: No, absolutely. I totally agree.

SaaS Payments 213

SaaS Payments Payment Methods Finance Payments 213

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. years since I first published this guide, way back in 2014, Customer Success has evolved dramatically.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

JANUARY 28, 2020

So, Aaron and I wrote a book together in 2014 or something. And some folks would come back and say, “I want to renegotiate because the world has ended,” but enterprise software is budgeted. And we’re not all building the most mission critical software, but our stakeholders don’t want to rip us out.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

FastSpring

MARCH 10, 2023

In 2006, founded iOSXpert — now the largest partner of the Mac-based CRM and project management software Daylite. We are more or less a business consulting company as a software consulting company that as there are many outside, but we are specialized in Apple users, helping Apple users. They were creating ERP software for Mac users.

Consulting 78

Consulting Underperforming Technical Team Interviewing Software 78

Intercom, Inc.

APRIL 22, 2019

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Here are five quick takeaways: Businesses focused on scaling need to think of customer support as a revenue team , not a cost center. For us, that first fit was with growing sales teams.

Scale 156

Scale Scaling AI Search Underperforming Technical Team 156

Intercom, Inc.

JANUARY 10, 2019

They got a bad rep, but they’ve come through the other end, I think. I remember when I wrote that blog post in 2014, Google Now had just been announced. I don’t know when Stripe was founded, but in 2014 they weren’t very mature. Google Now looks a lot like it did in 2014. I do think it will continue.

Scale 143

Scale Banking Technical Review Systems Review 143

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. Adam: Rachel, you’re leading growth marketing at one of the fastest growing software companies of this generation.

Growth Marketing 174

Growth Marketing Scale Marketing Outsourcing Services 174

Chart Mogul

JANUARY 28, 2022

Since our inception in 2014 and up to mid-2021, our entire infrastructure has run on DigitalOcean droplets (self-managed cloud virtual machines). We kept growing over the years, and by 2019 we found ourselves looking at a fleet of somewhere around 50 machines in constant need of management, software updates, security patches, and so on.

K8S orchestration (Kubernetes) 52

K8S orchestration (Kubernetes) AWS EKS (Elastic Kubernetes Service) GCP(Google Cloud Platform) 52

Navint

FEBRUARY 20, 2019

Earlier this year, we welcomed Sean Joyce to the Navint team. Sean has over 15 years of expertise in recurring revenue technologies, most recently hailing from Salesforce where he was a senior member of the product marketing team responsible for Salesforce CPQ & Billing. Blockbuster, and Spotify vs. iTunes.

Payments 53

Payments Technology Scale Revenue 53

SaaStr

SEPTEMBER 13, 2020

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. If you go back to before 2014, what you see is the power of the cloud.

Sales Hiring 158

Sales Hiring Scale Payments Cloud 158

User Pilot

JANUARY 12, 2024

It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. A scatter plot shows the correlation between numeric variables – whether that correlation is linear or non-linear, strong or weak, positive or negative. Analyzing team performances. A linear scatter plot.

Data 97

Data Scale Payment Features Trends 97

BetterCloud

NOVEMBER 1, 2017

When it comes to enterprise software, the build vs. buy conundrum is a common one that many companies grapple with. One exec’s greatest failure: “I was seduced by a build scenario … it turned out to be a very poor decision”. Because there was commercially available software that did the same thing, more or less. “It

VP of Engineering 45

VP of Engineering Underperforming Technical Team Outsourced Development Engineering 45

OpenView Labs

DECEMBER 2, 2019

If you start digging into the origin stories of leading software companies, you’ll notice a pattern. We are the only complete API development environment on the market, and the reason we’re here is that I got tired of struggling with API-related issues in my own projects. A lot of companies emerge out of founders’ personal pain.

Scale 52

Scale Underperforming Technical Team Sales Hiring Development 52

SaaStr

OCTOBER 25, 2019

Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year. Liat Bycel: Yeah, I think that career development conversation should be an ongoing conversation. Harry Stebbings: Totally.

Sales Hiring 110

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 110

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. Now it’s table stakes.

Scale 70

Scale Startup Technical Review Software Review 70

Teamgate

JANUARY 14, 2019

I was planning to become a war correspondent, as was my role model and inspiration Anna Politkovskaya , but when the time came and I was invited to join a group of journalists from a very reputable broadcasting team to go to Palestine in 2010, when I was still at university, unfortunately, I had to reconsider my life choices.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

SaaStr

APRIL 9, 2019

Flexible integration with any other software, hardware or business workflow applications. Mallun Yen : And, you’ve done that with a number of your executive team, and, in fact, most of your executive team are the ones that you hired early on in the day. What’s your weakness? FULL TRANSCRIPT BELOW.

Sales Hiring 131

Sales Hiring Scale CTO Hire Marketing 131

Sales Hacker

APRIL 22, 2019

Showpad’s all-in-one platform empowers sales and marketing teams to engage buyers through industry leading training and coaching software and innovative content and engagement solutions. He then ran the corporate division for GrubHub, which IPO-ed in 2014. I would call it sort of class new market development.

Development Team Review 54

Development Team Review Scale Software Review Sales Hiring 54

Chargify

SEPTEMBER 25, 2019

However, it all came crashing down in September 2014, leading to what he called “my mid business life crisis”. As a result, on September 1, 2014 he found himself with no job, no savings, and sizable credit card debt from the dissolved agency. . Virtualized teams for support on implementation. Image source).

Subscription 40

Subscription Payment Features Consulting Business Model 40

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. Now, there’s 5,000 and 2,799 of them were horizontal software companies and one was Veeva. Actually, two.

Payment Solutions 149

Payment Solutions Pricing Payments Payment Services 149

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. Now it’s table stakes.

Scale 51

Scale Startup Technical Review Software Review 51

SaaStr

AUGUST 12, 2022

But it sounds like the bad news is you’ve got a limited runway. It’s not the investor’s problem if you have an expensive team. They know everyone, and if they don’t, someone on their vast team does. Like if you have a three people in a team, what do you think that is recession proof right now?

Scale 198

Scale SaaS Payments Scaling SaaS 198

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. The cloud software industry has changed. Many of these are names that you know, and this is actually the largest we’ve seen in history.

Cloud 100

Cloud Scale AWS Machine Learning 100

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. Now it’s table stakes.

Scale 40

Scale Startup Technical Review Software Review 40