User Pilot

JANUARY 30, 2023

The product adoption curve is a concept created by Everett Rogers back in 1962 and further developed by Geoffrey Moore in 2014. In SaaS, as you develop your product and achieve product-market fit , you must consider the five user segments so you can improve product adoption and grow your business. They include: Innovators.

Technical Review 91

Technical Review Software Review Underperforming Technical Team Education 91

SaaStr

JANUARY 28, 2020

So, Aaron and I wrote a book together in 2014 or something. Maria : Yeah, I think, coming from a marketing side and thinking about that as a marketer, marketing is all about investments. And notice that I said investments, not cost or spend. You can’t, you have to invest in that sales infrastructure.”

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

BetterCloud

NOVEMBER 1, 2017

Invest some time and resources upfront, and you can create a homegrown, bespoke solution. One exec’s greatest failure: “I was seduced by a build scenario … it turned out to be a very poor decision”. According to IDC research , software purchases will surpass app development in a few years. And they are not cheap.

VP of Engineering 45

VP of Engineering Underperforming Technical Team Outsourced Development Engineering 45

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Many of these are names that you know, and this is actually the largest we’ve seen in history. I think it’s a really staggering stat. We talked about growth.

Cloud 100

Cloud Scale AWS Machine Learning 100

SaaStr

JUNE 21, 2023

After three months, this talented guy came to Harbaugh with the recognition that LaunchDarkly’s customers were developers. He didn’t like to sell to developers, so he quit. because they needed to rebuild the sales team. They rebuilt the sales team and closed some big deals. A bad one can torpedo you.

Sales Recruiting 254

Sales Recruiting Sales Hiring Underperforming Technical Team Pricing 254

Outseta

OCTOBER 15, 2018

Investment funds like Indie.VC Venture capital is not inherently bad or the manifestation of greed and commitments to impossible-to-deliver growth. Their first round of Angel investment in 2008 had not been a round for the sake of raising a round, or funds really even earmarked to invest heavily in growth.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SaaStr

JULY 8, 2020

What Nobody Tells You About Seed Investing with SaaStr CEO Jason Lemkin and Cowboy Ventures Founder and Partner Aileen Lee. I think it gives us a perspective that maybe we don’t get in some other places, in addition to many great investments over the years. Personally, our team has been holding back a little bit.

Investment 160

Investment Technical Review Part-Time VPE Development Team Review 160

Sales Hacker

DECEMBER 2, 2019

She’s now a consultant helping VPs of Sales scale and build their sales teams. She’s also been a high-performing individual contributor — she was part of the team that drove a lot of growth at HubSpot as it went from small to large, and she worked under Mark Roberge. What You’ll Learn. Who is Mary Rogul.

Scale 52

Scale Sales Recruiting Sales Hiring Sales 52

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. David Schmaier: Sure. Matt Garratt: Thank you.

Payment Solutions 150

Payment Solutions Pricing Payments Payment Services 150

BetterCloud

AUGUST 16, 2018

Kevin is recognized as a Google Developers Expert and G Suite Top Contributor. . Reddit’s recent password breach is a textbook example of why (as Ars Technica put it) “ phone-based 2FA is that bad.” It is my job to select, develop, and implement technology that protects users 100%. Accounts found: 131,577,763.

Payment Methods 40

Payment Methods Payment Services Payment Solutions Technical Review 40

SaaStr

MARCH 20, 2019

What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How has Jeff seen his original thesis for “developer first” evolve and change with time? What does truly special customer experience look like in the developer first model? * Three developers: Tim, Isaac, Jose.

Underperforming Technical Team 125

Underperforming Technical Team Development Software New CTO 125

SaaStr

JULY 30, 2020

Prior to founding Atrium, Pete founded TalentBin, culminating in their exit to Monster Worldwide in February 2014. What are the core metrics founders should measure to determine the effectiveness of their reps and sales teams? Pete is also the author of Founding Sales, the canonical writing on early-stage startup sales.

Part-Time VPE 202

Part-Time VPE Scale Sales Recruiting Sales Hiring 202

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Meet Our Speakers… Patrick Arippol, Managing Director of Early Stage Investments, DGF Investimentos. He is leading DGF Investimentos’ specialized early-stage investment group – DGF Inova.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SmartKarrot

NOVEMBER 10, 2021

An organization does not need to brainstorm or invest in a customer experience program if the employees are themselves focused on customer experience. business leaders done by Gallup in 2014 clearly came with the result that “happy employees are the key to happy customers”. For example, a survey of U.S.

Social Media 11

Social Media Underperforming Technical Team Sales Hiring Scale 11

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Intercom, Inc.

APRIL 26, 2018

I hosted Nir on our podcast to learn how to create healthy habits, how to avoid bad ones, what questions thoughtful product designers should be asking themselves, and much more. Here are five quick takeaways: We have good habits and bad habits , which are very different from addictions. Short on time? What makes a habit?

Underperforming Technical Team 223

Underperforming Technical Team Advertising Technology Social Media 223

SaaStr

AUGUST 12, 2022

You would take three to four years to deploy it for new investments, not follow-ons but new investments. And they’ve probably cut the amount they want to invest in the next 12 months by half to 66% because of the math. They’ve cut the amount they want to invest. So you’d raise $100 million fund.

Scale 201

Scale SaaS Payments Scaling SaaS 201

SaaStr

JULY 28, 2021

My marketing team wanted me to do the world’s most boring video. Bootstrapped because nobody in their right mind would have actually invested in us back then and took it up until 2014 as a bootstrapped company. In 2014, I sold a majority to Silver Lake Sumeru and Iconiq. Some needed talent development.

Startup 272

Startup CTO Hire Sales Hiring CTO Coach 272

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. We develop a search API to help any developer to have a very good search in their application. So today we are a distributed team. Of course, behind this product, we have a super strong team.

Scale 124

Scale Scaling CTO Hire Part-Time VPE 124

SaaStr

JUNE 1, 2021

Turns out a founding team of six MBAs creating a full suite of products sold solely to SMBs can become a multi-million dollar public company in nine years – and continue growing rapidly ($77.6 million in 2014.). We had a notable funding round in October of 2014. Dharmesh : …said, “This is a very bad idea.

Part-Time VPE 227

Part-Time VPE Technical Cofounder CTO Hire New CTO 227

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. I stumbled upon Eric Ries and Steve Blank, the concept of customer development – it was a revelation.

Growth Marketing 174

Growth Marketing Scale Marketing Outsourcing Services 174

SaaStr

SEPTEMBER 13, 2020

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. If you go back to before 2014, what you see is the power of the cloud. What happens to growth?

Sales Hiring 159

Sales Hiring Scale Payments Cloud 159

User Pilot

JANUARY 12, 2024

It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. A scatter plot shows the correlation between numeric variables – whether that correlation is linear or non-linear, strong or weak, positive or negative. Analyzing team performances. A linear scatter plot.

Data 102

Data Scale Payment Features Trends 102

SaaStr

APRIL 9, 2019

And then, invest your energy and time into the product. Mallun Yen : And, you’ve done that with a number of your executive team, and, in fact, most of your executive team are the ones that you hired early on in the day. Eric Yuan : Yeah, so we really wanted to develop all of our employees, myself included.

Sales Hiring 131

Sales Hiring Scale CTO Hire Marketing 131

SaaStr

NOVEMBER 21, 2020

Harry Stebbings: Sorry, this is so unfair of me to go off schedule like this, but when you think back on only possible in the cloud, I think through every investment of mine is unbundling or bundling and try and very carefully be aware of which camp we’re in and why. In 2012, no one took Amazon seriously, really.

SaaS Payments 263

SaaS Payments Scale Payment Services Payment Solutions 263

Sales Hacker

APRIL 22, 2019

Showpad’s all-in-one platform empowers sales and marketing teams to engage buyers through industry leading training and coaching software and innovative content and engagement solutions. He then ran the corporate division for GrubHub, which IPO-ed in 2014. I would call it sort of class new market development.

Development Team Review 54

Development Team Review Scale Software Review Sales Hiring 54

Tom Tunguz

OCTOBER 24, 2021

And as Travis mentioned, we’ve had lots of great recent guests, Hollie Wegman, CMO at Segment, Adam, the head of developer relations at HashiCorp, G.C. Her team loved working for her. Leadership, she’s been on the leadership team for two massive businesses, and so who better to hear from on that topic than Claire.

CTO Coach 129

CTO Coach Sales Hiring Sales Recruiting CTO Hire 129

Navint

FEBRUARY 20, 2019

Earlier this year, we welcomed Sean Joyce to the Navint team. Sean has over 15 years of expertise in recurring revenue technologies, most recently hailing from Salesforce where he was a senior member of the product marketing team responsible for Salesforce CPQ & Billing. Blockbuster, and Spotify vs. iTunes.

Payments 53

Payments Technology Scale Revenue 53

Neil Patel

OCTOBER 6, 2020

In 2014, entrepreneur and marketing guru Eric Siu bought a failing SEO agency — Single Grain — for $2. Their focus on e-commerce includes design and development, SEO, and CRO. They’re a small 20+ person team that’s focused on serving a specific group of clients in particular niches. Who will be your point-of-contact?

Sales Hiring 106

Sales Hiring Marketing Technical Review Advertising 106

Teamgate

JANUARY 14, 2019

I was planning to become a war correspondent, as was my role model and inspiration Anna Politkovskaya , but when the time came and I was invited to join a group of journalists from a very reputable broadcasting team to go to Palestine in 2010, when I was still at university, unfortunately, I had to reconsider my life choices.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. Prior to that, he led sales teams all over the country, and we’re incredibly excited to have on the show. And every week we’re onboarding three to four to five teams. But I went in and their executive team that came in blew me away.

VP of Engineering 74

VP of Engineering Scale Development Team Review Technical Review 74

Sixteen Ventures

DECEMBER 31, 2019

years since I first published this guide, way back in 2014, Customer Success has evolved dramatically. What I called the “Definite Guide to Customer Success” way back in 2014 is getting far more definitive for 2020 as I incorporate what I learned over the last year. How to Develop a Customer Success Strategy.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

Neil Patel

SEPTEMBER 21, 2020

From the beginning, Distilled has always been focused on technical SEO, focusing on the development aspects of content marketing. In 2014, entrepreneur and marketing guru Eric Siu bought a failing SEO agency — Single Grain — for $2. ” Eric Sui and the Single Grain team are turnaround specialists. Budget: $10,000+.

Content Marketing 134

Content Marketing Technical Review Marketing Banking 134

SaaStr

AUGUST 20, 2019

Since Sameer joined SendGrid at CEO in 2014, the company has quadrupled its revenue, more than doubled its employees, experienced a successful initial public offering and was recently acquired by Twilio in a transaction valued at approximately $2 billion. ” I didn’t do all those things. I won’t lie.

Scale 132

Scale Acquisition Scaling Sales Hiring 132

Chargify

SEPTEMBER 25, 2019

However, it all came crashing down in September 2014, leading to what he called “my mid business life crisis”. As a result, on September 1, 2014 he found himself with no job, no savings, and sizable credit card debt from the dissolved agency. . Virtualized teams for support on implementation. Image source).

Subscription 40

Subscription Payment Features Consulting Business Model 40

SaaStr

MARCH 13, 2020

Harry has also angel invested in the likes of BreathePod and Try.com. Why does Harry believe investing in customer success is far more important than customer acquisition? * Do you have to invest in it from Day 1? What mistakes does Harry see many founders make when it comes to investing in their early brand?

SaaS Payments 213

SaaS Payments Payment Methods Finance Payments 213

SaaStr

OCTOBER 25, 2019

Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year. Liat Bycel: Yeah, I think that career development conversation should be an ongoing conversation. Harry Stebbings: Totally.

Sales Hiring 111

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 111