Remove 2012 Remove Payment Features Remove Retention
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Covid-19, retention and more: The current state of the subscription industry

BrightBack

The subscription industry is facing intense change as the landscape matures and companies race to stop customer churn related to the Covid-19 pandemic. The subscription industry is entering a retention-led phase of growth. Covid-19 is impacting the subscription industry in different ways.

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How an $11B SaaS Company Measures Churn

Tom Tunguz

The upsell rate was 36%, 31% and 30% for the years ended December 31, 2014, 2013 and 2012, respectively. Our upsells are primarily derived by an increase in the number of seat licenses purchased by our customers and are also derived from the addition of other subscription services. Renewal rate. where ACV is annual contract value.

Churn 100
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Subscription marketing 101: your ultimate guide to marketing subscriptions

ProfitWell

The subscription business model has seen an immense rise in popularity in recent years, and with good reason. The subscription-based economy grew 350% between 2012 and 2019, and subscription businesses grew revenues about five times faster than S&P 500 company revenues during that time. What is subscription marketing?

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How to Calculate LTV (And Why It’s Important)

FastSpring

By the time Q2 of 2012 hit, it had dropped by 2%. Average retention time in months or years = LTV. These methods are fine for short-term forecasting, but for subscription-based companies, the calculation gets a little more complicated. You’ve onboarded a new customer to a subscription product worth $50/month.

Scale 148
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The P9 Guide to Cohort Analysis in SaaS (v0.9)

Point Nine Land

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

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SaaS acquisitions: It's about money and genes

Practical Advice on SaaS marketing

Software Equity Group reports that in the first quarter of 2012, 64 SaaS companies were acquired. Besides the usual suspects - CRM and talent management solutions - the purchased companies offer anything from cloud-based education and engineering solutions to security and web analytics. Keeping pace, SAP purchased Ariba for $4.3

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Demystifying RevOps with Chargify’s Michael Klett and ProfitWell’s Patrick Campbell

ProfitWell

A fascination with problem solving is what led me, Founder and CEO, to start ProfitWell in 2012. ProfitWell is not only a platform, it’s also a team that plugs into subscription management systems like Chargify and performs revenue automation activities. What is Revenue Operations?