The decade software ate the world
Intercom, Inc.
DECEMBER 31, 2019
Putting narrative order on the past decade, a 10-year-period that has somehow remained stubbornly nameless, is quite the challenge, but it’s impossible to make sense of the 2010s without understanding the role of software. In China, WeChat, which launched in 2011, sends about 45 billion messages every day. And then there’s messaging.
Let's personalize your content