Tom Tunguz

FEBRUARY 23, 2018

Founded in 2007, Dropbox epitomizes the freemium go-to-market. 90% of revenue originates through self serve channels - an astounding figure for company that generated more than $1B in revenue last year. Dropbox’s revenue grew from $604M to $1.1B Dropbox’s revenue grew from $604M to $1.1B Revenue Growth.

Scale 210

Scale Acquisition Cloud Revenue 210

SaaStr

DECEMBER 29, 2019

it wasn’t until later on in 2007 that we had enough revenue to create a large enough group of customers to go on a 10 Year Journey with. As you scale, your competitors will try to do Rip-and-Replace deals. This is the one thing you can really bank on in SaaS and with recurring revenue. Really, quite a lot.

Scale 346

Scale Churn Construction SMB 346

Casey Accidental

NOVEMBER 28, 2023

Most companies have a primary acquisition loop that drives this scalable growth, and unfortunately, there aren’t that many acquisition loops that really scale. Even when they scale, they eventually asymptote, and companies need to find new ways to grow. This can be new growth loops for the same product, or entirely new products.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

Chargify

AUGUST 6, 2019

Today, HubSpot is not only a rapidly-growing enterprise that generates nine-figure annual revenue (more than $500 million in 2018), but they are also trusted thought leaders in the marketing industry with a cult-like following. 2007: 48 customers. 2007: 15 employees. Revenue growth: 2006: Unknown. 2007:$255,000.

Subscription 40

Subscription Payment Features Revenue Software Review 40

Tom Tunguz

JUNE 30, 2016

More than 15% of all software revenue is now generated by software as a service companies, and there are more than 50 publicly traded SaaS companies today. By 2007 there were five IPOs and that number crested at nine in 2013 and 2014. The shift has been revolutionary both in software delivery as well as sales.

Marketing 101

Marketing SaaS Software Delivery Scale 101

Tom Tunguz

MAY 18, 2015

As the chart above shows, both companies scaled revenue rapidly, reaching $100M in revenue 7 years after founding. Company Revenue at IPO, $M Customers at IPO ACV at IPO, $k Year of IPO Years Since Founding. Company Revenue at IPO, $M Customers at IPO ACV at IPO, $k Year of IPO Years Since Founding.

Sales Recruiting 100

Sales Recruiting Scale Software Acquisition 100

SaaStr

JUNE 7, 2021

That makes up about 35 percent of our revenue now. Jason : You came up with the crazy idea to start Veeva in 2007, just before the worst two years that we’ve experienced in the industry, ’08 and ’09. It’s a balance of revenue, right? Peter : Yeah, balance of the revenue. Peter : Yeah.

Sales Hiring 329

Sales Hiring Underperforming Technical Team SaaS Headcount 329

Frontegg

MAY 27, 2021

Product-Led Growth (PLG) is a consumer-centric scaling, conversion, and retention philosophy that uses the product itself as the primary growth driver. Instead you should focus on Natural Rate of Growth (NRG) to determine the percentage of recurring organic revenue. This metric is a strong future revenue indicator. 8 Typeform.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

OPEXEngine

OCTOBER 17, 2019

SaaS gross margins have been getting attention lately as investors dig into SaaS cost structures and revenue growth rates going into 2020. Gross margin is simply revenue minus cost of revenue, expressed as a percent. The average revenue for this group was $171M. Have SaaS Gross Margins Improved Over Time?

Scale 40

Scale SaaS AWS Revenue 40

Intercom, Inc.

APRIL 18, 2019

In late 2007, a pair of roommates found themselves scraping their wallets to come up with enough cash to cover their exorbitant San Francisco rent. So too has Gainsight’s revenue. Over the past few years, Gainsight has grown its revenue more than 1,000% and increased its customer base with brands such as Adobe and Workday.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Panintelligence

FEBRUARY 7, 2024

In fact, we may be at a pivot point rather like in 2007 when the “app economy” evolved and changed the entire way we communicate, work, play, and shop. The key to success, then, is finding technology solutions that are easy to embed, modify, and scale in-house. Fintech SaaS is about to go through something similar.

Innovation 52

Innovation SaaS Scale Technology 52

Tom Tunguz

SEPTEMBER 29, 2014

Founded in 2007, MobileIron is a leader in the Mobile Device Management sector. MobileIron went public on Jun 12, 2014 with $100M in revenue and more than 6,000 customers. We will explore revenue growth, average revenue per customer, sales efficiency, payback periods, net income, gross margin and engineering spending.

Benchmarks 100

Benchmarks Metrics SaaS Scale 100

OPEXEngine

MAY 19, 2020

Headed into the global financial crisis a decade ago, a group of almost 3,900 companies worldwide that we ran through Bain’s Sustained Value Creators analysis posted double-digit earnings growth, on average, from 2003 to 2007. Since 2010, the combined company has produced healthy revenue growth. Identify M&A targets early.

Scale 59

Scale Strategy Technical Review Acquisition 59

Intercom, Inc.

MAY 1, 2018

At Traction Conference, an event all about how to keep and grow customers and revenue at scale, I explained how to build onboarding based on your customers’ goals, and why when your product improves, your onboarding must improve with it. I’ve been working with my co-founders since 2007-2008.

Retention 223

Retention Payment Methods Onboarding Payment Solutions 223

ProfitWell

AUGUST 6, 2019

Netflix’s content-first strategy shifted focus away from other potential revenue streams such as merchandising and live events. Choosing not to run ads on their platform means Netflix has to rely solely on subscriptions for their recurring revenue, which drives their price into the upper ranges of willingness to pay. The Tradeoffs.

Entertainment 70

Entertainment Marketing Subscription Payment Features 70

SaaStr

SEPTEMBER 4, 2020

And to do this, you’ve got to scale it through your managers. As a startup, we covered a lot of processes together really quickly out of necessity and we haven’t really had time or the wherewithal to go back to them and harden them for scaling. Even though the revenue paused. But management has changed.

Scale 154

Scale Underperforming Technical Team Sales Hiring Branding 154

SaaStr

APRIL 25, 2019

With one startup acquired by Yahoo in 2005, another acquired by Google in 2007 and a background as an M&A lawyer, Craig’s perspective on M&A is insightful for any startup founder looking to acquire another company. You then started another voice company, which was acquired by Google in 2007. But it worked out.

Acquisition 144

Acquisition Technical Review Systems Review AI 144

SaaStr

APRIL 16, 2023

Fast forward to today, and Slack is coming up on $2 Billion in ARR , with the majority of its revenue being bigger enterprise deals … with a sales driven motion. It’s about scale and revenue. At a high level, why are things scaling faster than ever from your perspective? Things are scaling faster.

Scale 346

Scale Sales Hiring PayPal Development Team Review 346

SmartKarrot

AUGUST 29, 2022

Netflix has always been focused on providing an exceptional experience for its customers — even at the expense of short-term profits and revenue growth. It is tempting to focus on your home market when first starting, but if you are looking to scale fast; you need to think globally right from the start. Be customer-centric.

SaaS Payments 10

SaaS Payments Payment Services Scale Business 10

Andreessen Horowitz

SEPTEMBER 21, 2023

The UK is the goldilocks of financial services: big enough to be meaningful on a global scale, but small enough to make decisions much faster than the U.S. In 2007, it became one of the first markets in the world to issue contactless (tap-to-pay) cards. (A or the rest of Europe. A full 8 years earlier than the U.S.)

Merchant Services 116

Merchant Services Payment Solutions Payment Services Payment Methods 116

SaaStock

MARCH 20, 2019

Founded: 2007. ProfitWell provides industry standard subscription financial metrics that uncover pockets of hidden revenue through unmatched subscription intelligence. By the end of 2018, Shopify managed to bank over $1 Billion in revenue, reaching quite the milestone and rightfully earning the crown of top SaaS company.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SaaStr

MAY 17, 2019

As for Godard, he founded his first business, BigMachines, in 2000, a business he scaled to $50m in revenue and over 300 people up until it’s acquisition to Oracle 11 years later for $400m. Where does Godard believe that things really start to break down in the scaling of an organisation? I love that frugal scaling.

Scale 144

Scale Sales Hiring Software Review Leadership 144

SaaStr

NOVEMBER 1, 2019

About the episode: Mark Suster is Managing Partner at Upfront Ventures which he joined in 2007, having previously worked with Upfront for nearly 8 years as a two-time entrepreneur. What changes as a SaaS business scales? How must the mindset of the founder switch from extreme frugality to hyper-growth scaling? Episode No.

Technical Review 146

Technical Review Development Team Review Scale Software Review 146

SaaStr

SEPTEMBER 13, 2020

If you look at the IAS vendors, they passed $130 billion revenue milestone this year. Even at spectacular scale, they’re still growing at 30%. Law number one, in the cloud economy, scale wins. We’ve all seen AWS and what they’ve done with their platform. It is staggering. Let’s dive in.

Sales Hiring 156

Sales Hiring Scale Payments Cloud 156

Andreessen Horowitz

NOVEMBER 28, 2023

We sold that at the end of 2007 and I stayed on with MoneyGram International who acquired the company until the end of 2009. And we were doing great in revenue. We doubled revenue every year since 2015. We get a portion of that, we split it, but this became, you know, a pretty great revenue stream for that. It’s us.

Merchant Services 78

Merchant Services Payment Methods Payments Payment Solutions 78

Intercom, Inc.

NOVEMBER 14, 2019

It’s time to start thinking about retention at scale and bring onboard a customer success team. That’s exactly how Yelp approached its growth journey, under the leadership of Senior Vice President and General Manager of Local Revenue Kayti Sullivan. Upsold revenue is its own team responsible for expansion revenue.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

SaaStr

NOVEMBER 19, 2019

Learn what it takes to create your own category, achieve scale in a niche SaaS vertical and how it requires more than just discovering an unmet need. When we actually did our market research, we found that 80% of physical therapists were still using and documenting on pen and paper back in 2007. Want to see more content like this?

Scale 166

Scale SMB VP of Engineering Leadership 166

Sales Hacker

FEBRUARY 24, 2020

He’s been a VC since 2007, and prior to OpenView was at Battery Ventures, where he invested in companies like Glassdoor, Wayfair and Optimizely. Are you of the opinion that there’s one type of person, and the minute we get to this revenue range we need to swap them out for somebody else? What You’ll Learn.

Startup 73

Startup Scale Venture Capital Forecasting 73

Intercom, Inc.

JUNE 28, 2018

When I moved to Silicon Valley in 2007, self-serve software was all the rage. A major part of our revenue comes from the self-serve model, but we’re also dedicated to providing exceptional service to all of our customers, no matter the size or budget. For one, it scales beautifully.

Scale 184

Scale Sales Hiring SaaS Sales 184

SaaStr

FEBRUARY 7, 2020

Plus, from 2007 until 2013, Karen ran all of Box’s business development, partnership, and strategic alliance activities. What were Karen’s biggest takeaways from seeing the hyper-scaling at Box? Plus from 2007 until 2013, Karen ran all of Box’s business development, partnership and strategic alliance activities.

Scale 168

Scale Underperforming Technical Team Investment Sales Hiring 168

Sales Hacker

SEPTEMBER 24, 2018

By bridging the gap between your system of records (the CRM) and your system of action (your marketing automation tools and sales playbook), sales engagement platforms supercharges rep productivity, accelerates sales flow, and helps drive revenue. When speed and scale come into play. RELATED: What is Sales Engagement? ARR in 6 Months.

Scale 81

Scale Sales Recruiting Engagement Artificial Intelligence 81

Chargify

MARCH 28, 2018

In 2007, combo meal sales began to drop. From 2007 to 2012, combo meal sales at fast food restaurants declined by 12% , according to a NPD Group study. Revenue for Q4 2017 was $123.43M, compared to the previous year’s Q4 revenue of $80.62M. Intercom went from $1M to $50M ARR (Annual Recurring Revenue) in only 3 years!

Pricing 47

Pricing Innovation Scale SaaS 47

SaaStr

MARCH 11, 2019

Ryan Smith: And so we had to switch and we chose Qualtrics, and it was the best thing we’ve ever done because everything we ever wanted to do, pivot the company or get away from surveys, which in 2007 were like, “Whoa, this is way bigger.” ” We could do it under the Qualtrics umbrella. We couldn’t buy it.

Acquisition 100

Acquisition Sales Hiring Venture Capital Scale 100

SaaStr

SEPTEMBER 18, 2020

So number six, thinking you’re getting away with under investing in management, up scaling in HR. ” You can invest in managerial talent along the way, and it scales the company. Henry Schuck: And instead of doing that, I think … I had a good senior VP of revenue. Have you gotten zen about it at this scale?

Sales Hiring 243

Sales Hiring CTO Hire Scale Investment 243

SaaStock

MARCH 20, 2019

Founded: 2007. ProfitWell provides industry standard subscription financial metrics that uncover pockets of hidden revenue through unmatched subscription intelligence. By the end of 2018, Shopify managed to bank over $1 Billion in revenue, reaching quite the milestone there. Founders: Dwight Merriman, Eliot Horowitz, Kevin Ryan.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

OPEXEngine

JANUARY 24, 2023

In fact, the top-quartile TSR performers outpace the bottom-quartile companies more than twofold in both revenue growth and cost productivity. It’s a pattern that can be seen across the 2007–09 recession, the recovery that followed, the slow-growth years of 2011–19, and even during the pandemic period of 2020–21.

VP of Engineering 52

VP of Engineering Underperforming Technical Team Traceability Scale 52

Sales Hacker

MARCH 2, 2020

Predictable Revenue. Based on an exhaustive study of thousands of sales reps across multiple industries and geographies, The Challenger Sale argues that classic relationship building is a losing approach, especially when it comes to selling complex, large-scale business-to-business solutions. and generate more revenue than ever.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141