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A Look Back: Slack at $30,000,000 in ARR

SaaStr

Fast forward to today, and Slack is coming up on $2 Billion in ARR , with the majority of its revenue being bigger enterprise deals … with a sales driven motion. It’s about scale and revenue. At a high level, why are things scaling faster than ever from your perspective? Things are scaling faster.

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14 Key Business Lessons SaaS Companies Can Learn from Netflix

SmartKarrot

Netflix has always been focused on providing an exceptional experience for its customers — even at the expense of short-term profits and revenue growth. This commitment to customer satisfaction paid off over time as more people signed up for services like streaming video or DVD rentals via credit card or PayPal payments.

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How to Build a $18B+ Success Story Far Away from Silicon Valley with Adyen (Video + Transcript)

SaaStr

Roelant Prins: So we were seeing two, three percent more approval rates and that’s a big deal, especially for companies that do 100 million, seeing two or three million extra revenue, that drove a lot of interest in what we were doing. Aydin Senkut: Or companies that have 50 billion of global revenues. Roelant Prins: Totally.

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“7 Tips and Tricks to having happy customers at Scale” New Relic EVP, Roger Scott (Video + Transcript)

SaaStr

Hear from Roger Scott, New Relic’s EVP and Chief Customer Officer as he shares his 7 tips and tricks for keeping your customers happy— and how to do so at a large scale. And I wanted to share a little bit of my experience and the company’s experiences of building the company to a scale that we are today. Good afternoon.

Scale 173