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5 Interesting Learnings from Zscaler at $1B in ARR

SaaStr

Accelerating at scale. Zscaler is based in San Jose, CA, but it had early wins in Europe and it kept scaling there. Zscale isn’t an exception, but they’ve been thoughtful as they scaled and IPO’d and got sales & marketing under 50%. It’s the efficiency now at scale. Or any quarter prior.

Scale 259
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Thanks to Cumul.io, Hook, Jiminny, Leaseweb,and Zendesk for Sponsoring SaaStr Europa 2023!

SaaStr

Jiminny is the conversation intelligence platform that records, transcribes and analyzes sales calls to help teams coach at scale, win more deals and smash targets. Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Ready to start boosting revenue?

Scale 231
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Ok, Google: Scale my SaaS business

Intercom, Inc.

On this week’s episode of Scale, Matt Rogers, Head of SaaS Initiative at Google, is here to enlighten us. Over the course of his conversation with Amanda Connolly, Matt covers the challenges faced by SaaS companies both starting out and scaling in today’s swiftly evolving market. trillion and $15.4 trillion.

Scale 118
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5 Interesting Learnings from UserTesting at $160,000,000 in ARR

SaaStr

While hardly the only vendor doing automated product insights, UserTesting has been doing it for quite a while (founded way back in 2007) and doing it well, with over 2,100 customers including many tech leaders. Stuck with per-seat pricing from 2007-2020, but added flex pricing in Q4′ 2020 — and quickly went to 20% of revenue.

Scale 235
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In The Early Days, You Won’t Have Enough Customers. But Your Mini-Brand Will Come to Your Rescue.

SaaStr

It’s not scaling fast enough. No real Mini-Brand until early 2007. Not enough. But at least some. And that won’t grow fast enough, at least not from a founder’s perspective. The model may not work in your head. But trust me. From there, you’ll accelerate, if only slowly at first. Not in a day, but in time.

Branding 300
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The Playbook to Scaling High-Performance Teams with Gusto COO Lexi Reese (Video + Transcript)

SaaStr

So a playbook on scaling high performance organizations in 30 bit minutes. So the time that I was at Google was 2007, so pre the 2008 recession. So big, big scale. The post The Playbook to Scaling High-Performance Teams with Gusto COO Lexi Reese (Video + Transcript) appeared first on SaaStr. Lexi Reese | COO @ Gusto.

Scale 188
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Instacart

Andreessen Horowitz

There wasn’t a ton of game film on key issues including growth, new market performance, nor the ability to sign and scale grocer partnerships. The more I got exposed to the details behind the Instacart business, the more it reminded me of OpenTable (where I had been CEO from 2007-2011). billion to $20.7 billion from 2019 to 2020.