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Dear SaaStr: How Do I Find Product Market Fit In the Early Days?

SaaStr

Dear SaaStr: How Do I Find Product Market Fit In the Early Days? Find a little bit of it first ;). Just a little bit. And then relentless build on top of that. Finding product-market fit is the single most important milestone for any startup. Without it, nothing else really matters. Here’s how I’d approach it: 1. Start with a Narrow ICP (Ideal Customer Profile ): Focus on a specific customer segment where you can deliver the most value.

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Best AI Voice Agents for Sales and Customer Service: Plura vs Retell vs Vapi (2025 Guide)

How To Buy Saas

Imagine never missing a customer call or follow-up, even after hours. What if an intelligent agent could answer common questions or reach out to new leads at 3 AM, giving your team a break? This isn’t sci-fi – it’s exactly what modern AI voice agents for sales and customer service are doing for businesses today. Companies of all sizes – from scrappy startups to big enterprises – are exploring AI-powered tools to manage calls, texts, and chats without needing a full call center staff.

AI
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7 Easy Steps To Use A/B Testing for Landing Pages

The Daily Egg

Is a landing page converting as many users as possible? The fastest growing brands ask this question, over and over. A/B testing for landing pages. The post 7 Easy Steps To Use A/B Testing for Landing Pages appeared first on The Daily Egg.

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Not Another SaaStr Post: For B2B SaaS Teams Building Without the Hype

USIO

SaaStr is legendary. And if you did not attend this year, you’re not alone. Because while the spotlight shines on unicorns and giant booths, most SaaS teams are doing something way more impressive: growing with focus, precision, and not a ton of extra resources to attend SaaStr. If that’s you—juggling feature releases, customer requests, and budget constraints—we see you.

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Airflow Best Practices for ETL/ELT Pipelines

Speaker: Kenten Danas, Senior Manager, Developer Relations

ETL and ELT are some of the most common data engineering use cases, but can come with challenges like scaling, connectivity to other systems, and dynamically adapting to changing data sources. Airflow is specifically designed for moving and transforming data in ETL/ELT pipelines, and new features in Airflow 3.0 like assets, backfills, and event-driven scheduling make orchestrating ETL/ELT pipelines easier than ever!

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ARR vs NRR: How These Paired Subscription Metrics Actually Drive Business Growth

FastSpring

SaaS, software, and mobile app companies are always chasing the next logos, stacking pipeline, and are obsessing over booked revenue. But to measure success, you need to understand what’s underneath all of these KPIs. If you look just underneath the surface, you find annual recurring revenue (ARR) telling you who showed up to make a purchase. Dig a little deeper and you’re going to find net revenue retention (NRR) which tells you who stayed long-term.

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Orta Therox: 6 Weeks of Claude Code

Crafty CTO

Orta Therox ’s retrospective on six weeks with Claude Code is one of the most compelling accounts I’ve read of how AI coding assistants are transforming development workflows. His experience mirrors my own observations about the technology’s impact on programming productivity. 1 The most striking aspect is his description of how maintenance tasks that would traditionally require weeks of dedicated effort can now be accomplished as “side projects” while working on ot

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How to Build a Slack-Powered AI Agent with Frontegg

Frontegg

Learn how to integrate Slack into your AI agent using Frontegg’s identity infrastructure. This guide walks you through the full OAuth 2 setup with Slack, from app registration to sending messages. AI agents are becoming increasingly powerful. But for them to operate inside user tools like Slack, they must be securely authorized to do so. In this guide, we walk you through how to connect Slack to your AI agent using Frontegg AI , the first identity infrastructure purpose-built for AI agent

AI
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Lessons from Canva’s CCO

Sales Hacker

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. GTMnow shares insight around the go-to-market strategies responsible for explosive company growth. GTMnow highlights the strategies, along with the stories from the top 1% of GTM executives, VCs, and founders behind these strategies and companies.

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Small Action Models Are the Future of AI Agents

Tom Tunguz

2025 is the year of agents, & the key capability of agents is calling tools. When using Claude Code, I can tell the AI to sift through a newsletter, find all the links to startups, verify they exist in our CRM, with a single command. This might involve two or three different tools being called. But here’s the problem: using a large foundation model for this is expensive, often rate-limited, & overpowered for a selection task.

AI
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Build the Case: Quantify the Real Costs of In-House Testing and QA Gaps

Underinvesting in software testing costs more than you think, and now you can prove it. This guide helps you quantify hidden costs like developer time, support overhead, tech debt, and lost revenue. Use the companion calculator to model your own data, and present your findings with a ready-to-edit presentation template. Whether you're making the case to leadership or validating outsourcing, this toolkit gives you the numbers and tools you need.

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Dear SaaStr: We’re at $13m ARR and Growing — But Our GRR is Slipping. What Should We Do?

SaaStr

Dear SaaStr: We’re at $13m ARR and Still Growing — But Our GRR is Slipping, Down to 88%. What Should We Do? First off, congrats on hitting $13M ARR and 1,000 clients—that’s no small feat. But yeah, 88% GRR is a red flag, especially at your scale. If your CEO instincts are telling you it’s going south, you’re probably right. Here’s what I’d do tomorrow morning: 1.

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Clouded Judgement 8.1.25 - The AI Operating Model

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now The AI Operating Model One of the biggest debates in every platform shift is: do the incumbents win, or do the startups take over? On one hand, incumbents have massive advantages. They’ve got customer relationships, distribution, brand, and deep integration into existing platforms.

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What is the Digital Infrastructure Driving SaaS Growth and Innovation?

SaaS Metrics

The Software as a Service (SaaS) industry has become a cornerstone of the modern digital economy. From cloud-based collaboration tools to AI-driven analytics platforms, SaaS products empower businesses and individuals to work smarter, faster, and more efficiently. However, the rapid growth and continuous innovation in this sector depend on one critical factor: Read more The post What is the Digital Infrastructure Driving SaaS Growth and Innovation?

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Frontegg is Joining Forces with AWS, Offering Enterprises a Full Identity Stack

Frontegg

Start faster with Frontegg through AWS Marketplace Frontegg is joining forces with AWS to bring a full identity stack to enterprise companies—quickly and easily. It’s part of our mission to simplify CIAM complexity, even for the most challenging use cases. Whether you’re managing tenant-based access, custom roles and permissions, or intricate user hierarchies, we believe the identity layer shouldn’t slow you down and distract you from your core product.

AWS
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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Where’s the Revenue Share We Were Promised from Embedded Payments?

USIO

A candid look at payment monetization and why so many SaaS platforms are still waiting for results. If you’re a SaaS CFO or finance leader who decided to monetize payments, the pitch probably sounded like a no-brainer: embed payments, flip the switch, and watch a new revenue stream flow in. You signed the agreement. Your dev team did the integration.

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The Redpoint Ventures Playbook: How Top VCs Are Really Investing in AI Applications (And What It Means for Your SaaS Strategy)

SaaStr

The Redpoint Playbook: How Top VCs Are Really Investing in AI Applications (And What It Means for Your SaaS Strategy) From SaaStr AI Wednesday with Jacob Efron, Managing Director at Redpoint Ventures If you’re building in B2B today and haven’t figured out your AI strategy, you’re likely falling behind. But if you think integrating basic AI features is sufficient, you’re missing the bigger opportunity.

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Are Reviews Shaping What LLMs Say About My Local Business?

The Moz Blog

Discover how customer reviews directly influence what Large Language Models (LLMs) say about your local business in AI-powered search results and better understand how sentiment, volume, recency, and keyword relevance in reviews shape AI-generated recommendations.

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The Hubspot Trap

Teamgate

Explore the hidden costs and challenges small businesses face with a popular CRM solution, revealing why it may not be the ideal choice as you scale.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The AI Revenue Rocket Ship - What 5x Growth in Six Months Means for Everyone

Tom Tunguz

The AI industry just posted numbers that would make even the most aggressive growth hackers dizzy. How do you grow revenue 5x in six months when you’re already at billion-dollar scale? For most technology companies, sustaining triple-digit growth becomes mathematically impossible once you reach meaningful scale. The law of large numbers kicks in.

AI
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GTM 156: Revenue Marketing Unpacked: GTM Lessons, AI, and What’s Really Broken in Attribution | John Fernandez

Sales Hacker

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube John Fernandez is SVP at Datasite, with a track record as GTM leader at Glia, ContentWise, and Diligent, having scaled teams through IPOs, acquisitions, and $1.4B in equity events. At Glia, John pioneered revenue marketing’s impact, driving 71% of pipeline and 60% of new business revenue from marketing.

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Dear SaaStr: Can You Ever Get Past 100% NRR If You Sell Just to SMBs?

SaaStr

Dear SaaStr: Can You Ever Get Past 100% NRR If You Sell Just to SMBs? Yes … but probably not if you are single product, and don’t go at all more upmarket. SMBs churn at the highest rate, often as high as 3% a month for the lowest end of SMB / prosumer. So unless you are selling them more stuff, it’s almost impossible to hit 100% NRR.

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Why Small Businesses Give Up on Their CRM (and How to Avoid It)

Nimble - Sales

Choosing a CRM is supposed to make your business run better—but too often, it becomes just another tool that collects dust. At Nimble, we’ve talked to thousands of small business owners, consultants, and sales teams who started with the best The post Why Small Businesses Give Up on Their CRM (and How to Avoid It) appeared first on Nimble Blog.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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Latest Epic Win in Epic vs. Google Means Major Changes Ahead for Android App Developers

FastSpring

Hot on the heels of the latest ruling from U.S. judges allowing steering users from in app to a web store on iOS, judges in the U.S. Ninth Circuit Court of Appeals said they will not overturn the unanimous jury verdict from 2023 that said Google’s app store and payments system are illegal monopolies. The ruling is poised to transform the Android app marketplace by apparently loosening Google’s control over how developers distribute apps and accept payments.

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Billing is Broken. Here’s How MSPs Can Fix It — and Grow

Blulogix

By BluLogix Team Billing is Broken. Here’s How MSPs Can Fix It — and Grow Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization? Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management. Schedule a Demo Today If you’ve been in the MSP industry for any length of time, you already know that billing is often the most painful part of the business.

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What Is Content Decay? How to Identify and Fix Declining Content

Neil Patel

Have you ever noticed a blog post that used to drive tons of traffic to your site suddenly isn’t performing like it used to? Maybe it ranked on the first page of Google for a few months and brought in steady leads, and then…poof! Nothing. The traffic just disappeared, and you’re left wondering what happened. If that sounds familiar, you’re dealing with content decay.

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AI in GTM Efficiency: The Playbooks from Databricks, Monday.com and Benchling

SaaStr

AI in GTM Efficiency: The Playbooks from Databricks, Monday.com and Benchling How three high-growth companies are actually implementing AI across their revenue operations — and what it means for your AI-informed GTM strategy today. The AI transformation in go-to-market isn’t coming — it’s here. But unlike the broad promises we’ve been hearing, the real story is in the specifics.

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What’s New in Apache Airflow® 3.0—And How Will It Reshape Your Data Workflows?

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Free-to-Paid Conversion Rates Explained

The Daily Egg

What’s the benchmark tossed around out there for a free-to-paid conversion rate? How far calculation methodologies can accurately take your numbers? And where might exist. The post Free-to-Paid Conversion Rates Explained appeared first on The Daily Egg.

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How to become a CCO: four customer leaders share how they leveled up

ChurnZero

Quick Summary: Want to become a CCO? Start by shifting from execution to strategy. These five key lessons from CS leaders will help you prioritize like an executive, align with your sales and product counterparts, and navigate the IC-to-leadership leap. Leadership in customer success isn’t just about moving up; it’s about leveling up. That shift from managing a team to leading an organization demands more than just experience.

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Why Billing is the Linchpin of UCaaS Growth

Blulogix

By BluLogix Team Why Billing is the Linchpin of UCaaS Growth Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization? Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management. Schedule a Demo Today When UCaaS providers talk about growth, the focus often lands on new product features, improved uptime, or expanding partner channels.