User Pilot

MAY 1, 2024

With customer engagement platforms you can engage users across various touchpoints and channels, for example, in-app, through social media, or email. Feature tags and heatmaps. Userpilot’s feature tags tool lets teams tag specific UI elements to track customer interactions. Case assignment and message tagging.

Engagement 88

Engagement Social Media Artificial Intelligence AI 88

User Pilot

MAY 26, 2024

We’ve curated a list of the best tools that are trustworthy: Userpilot : best customer feedback tool for creating NPS surveys without Userpilot branding and with NPS tagging capability. You can’t tag responses or do more in-depth analysis unless you download a CSV file with all answers and do a manual analysis.

Software Review 52

Software Review Underperforming Technical Team Technical Review AI Search 52

User Pilot

MAY 22, 2024

You can’t tag responses or do more in-depth analysis unless you download a CSV file with all answers and do a manual analysis. In-app surveys tend to have higher response rates and offer more accurate insights into the customer experience than email surveys. Many of these include two-way integrations.

Software Review 52

Software Review Underperforming Technical Team Technical Review Mobile 52

User Pilot

MAY 26, 2024

We’ve curated a list of the best tools that are trustworthy: Userpilot : best customer feedback tool for creating NPS surveys without Userpilot branding and with NPS tagging capability. You can’t tag responses or do more in-depth analysis unless you download a CSV file with all answers and do a manual analysis.

Software Review 52

Software Review Underperforming Technical Team Technical Review Mobile 52

User Pilot

DECEMBER 20, 2023

Mailchimp excels in email marketing and automation, offering features like click maps that overlay email designs to show where users click. Here are some of its standout features: • Feature Tagging : Allow the tracking of various in-app events, including subtle actions like hovers or form fills, not just clicks.

User Experience 82

User Experience SaaS Engagement Data 82

Neil Patel

SEPTEMBER 24, 2020

Email is one of the most effective marketing campaigns out there — in fact, the average ROI of an email campaign is 122%. For those who aren’t afraid to take a few extra steps, email images will spice up your campaign and help your email campaign stand out. Email Images: Yes or No? Have I optimized the image size?

Sales Hiring 137

Sales Hiring Social Media Branding Marketing 137

User Pilot

MAY 19, 2024

We’ve curated a list of the best tools that are trustworthy: Userpilot : best customer feedback tool for creating NPS surveys without Userpilot branding and with NPS tagging capability. If you select the in-app + email option, then you’ll also be able to set the subject line.

Software Review 52

Software Review Underperforming Technical Team Pricing Mobile 52

User Pilot

MAY 30, 2024

Tools like Userpilot , for example, help you tag NPS responses so that you can easily group them into related themes. Acknowledge user feedback with automated responses Not every customer responds to pop-up survey requests or even email survey requests. For example, you can send an automated email response using webhooks.

Social Media 71

Social Media Interviewing Scale SaaS 71

Neil Patel

JANUARY 7, 2021

By tagging your URLs with UTMs (Urchin Tracking Module), you can understand how your visitors interact with your website. That means if a visitor picked your link (tagged with a UTM) from Twitter to share on Facebook, it would still count as a share from Twitter. Here are three best practices that you must follow for tagging your URLs.

Social Media 145

Social Media Advertising Marketing Data 145

User Pilot

APRIL 30, 2024

In-app surveys work best for feature-related feedback, while email surveys are optimal for reaching people outside your app. Email surveys are a good second if you are aiming to reach those outside of your app (admins for example). NPS response tagging in Userpilot. If your users are in the inbox, send email surveys.

Interviewing 79

Interviewing Software Review Outsourced Development Trends 79

User Pilot

MAY 19, 2024

We’ve curated a list of the best tools that are trustworthy: Userpilot : best customer feedback tool for creating NPS surveys without Userpilot branding and with NPS tagging capability. If you select the in-app + email option, then you’ll also be able to set the subject line. NPS response tags. NPS dashboard in Userpilot.

Software Review 52

Software Review Underperforming Technical Team Scale Pricing 52

Neil Patel

NOVEMBER 12, 2020

Let’s talk about meta tags — what they are, why they matter, and how to do them better. If you found this article via a search engine, though, there’s a good chance you found and clicked this article because of meta tags. Without meta tags, you can’t reach readers organically. What are Meta Tags?

AI Search 145

AI Search Mobile Social Media Engineering 145

Neil Patel

JULY 23, 2021

Case in point: Page title tags. Title tags are one of the cornerstones of SEO. Moz explains , “Title tags are the second most important on-page factor for SEO, after content.”. Moz explains , “Title tags are the second most important on-page factor for SEO, after content.”. That’s where page title tags come in.

Engineering 144

Engineering Social Media Branding Content Marketing 144

User Pilot

MAY 30, 2024

You can reach out to them via email or use a targeted in-app modal , as demonstrated in the example below: Modal inviting users to interview. You can also analyze past customer interactions in calls, chats, emails, and support tickets to glean more information.

Social Media 80

Social Media Software Review SaaS Systems Review 80

Neil Patel

JANUARY 22, 2021

Does adding people’s names to your email campaigns or changing the color or copy of a button really help? In other words, just because people are more likely to buy from a marketer who uses their name versus a marketer who doesn’t, what about the marketer who does more than use name tags? If it does, is it significant enough to matter?

Marketing 145

Marketing Strategy Revenue Business 145

User Pilot

APRIL 13, 2022

The most valuable types of data to track are email click tracking, link click tracking, and UX click tracking. However, you can also track email click (below, we will go through it in detail). Click tracking is an umbrella term for: email click tracking (gathering data from email campaigns). Email click tracking.

Engagement 83

Engagement Underperforming Technical Team SaaS User Experience 83

Intercom, Inc.

MAY 11, 2021

There’s no name, photo, or email address attached to their conversation. We witnessed snippets of this coming into our Inbox from people who chose not to leave an email address – occasionally they sent selfies, strange pictures, GIFs, or outright creepy comments.

Management 221

Management Subscription Payment Features Customer Support 221

Neil Patel

OCTOBER 5, 2021

As a marketer or business owner, you know email marketing is a powerful tool. You might have already implemented email personalization to some extent, like addressing customers personally, but you can take it further. This article looks at 15 email personalization techniques you can apply to your marketing.

Engagement 145

Engagement Branding Data Marketing 145

User Pilot

APRIL 24, 2024

Install the Userpilot code on your app using one of the 4 methods: add JS snippets to your app pages, install it from Segment or from Google Tag Manager, or use NPM to install it as a node module. Provide your work email address, and first and second name, and choose a password. Already have an active account?

Onboarding 81

Onboarding Engagement B2B Development 81

User Pilot

MAY 26, 2024

We’ve curated a list of the best tools that are trustworthy: Userpilot : best customer feedback tool for creating NPS surveys without Userpilot branding and with NPS tagging capability. In-app surveys tend to have higher response rates and offer more accurate insights into the customer experience than email surveys.

Software Review 52

Software Review Underperforming Technical Team Onboarding Pricing 52

User Pilot

FEBRUARY 28, 2024

GetResponse enables email campaign tracking and simplifies connecting with potential customers. ActiveCampaign helps optimize landing pages and email and marketing automation. Custom event tracking : Create custom tags for events and track all in-app events to measure your engagement across the funnel. Automation flow.

Payment Solutions 89

Payment Solutions Data Analysis Software Review SaaS Payments 89

User Pilot

APRIL 14, 2024

Prompt customer support : Userpilot offers multi-channel support via email, phone, and live chat. Better value for money : Userpilot packs more features , user licenses, and audience segments than Appcues at a comparable price tag. The presence of live chat support enables you to get your queries addressed and resolved in real time.

Software Review 52

Software Review Technical Review Mobile Onboarding 52

Neil Patel

JULY 27, 2021

Depending on the tags you use and the communities you post to, your posts may automatically show up in these Streams. Explore Tags. You can customize your feed and explore new content in Google Currents by using tags. You can follow the hashtag #CompanyNews to see posts with that tag in your feed, for instance.

Social Media 124

Social Media Communication Enterprise Advertising 124

Buffer Resources

MARCH 21, 2024

Examples include: Relevant hashtags: Strategically include tags so your posts appear across related conversations outside your immediate network. Cross-promote your content If you reference, quote, or link to noteworthy industry accounts in your original blog article, be sure to tag them using @mentions in the LinkedIn version.

Social Media 111

Social Media Engagement Branding Construction 111

User Pilot

JUNE 28, 2023

For example, you can trigger email replies tailored to different feedback responses. While HubSpot surveys have strengths such as an intuitive UI and feedback analytics , they also have limitations in terms of limited customization, basic segmentation, and lack of qualitative response tagging for NPS. Feedback surveys page in HubSpot.

Software Review 76

Software Review AI Data Analysis Subscription 76

User Pilot

FEBRUARY 19, 2024

Userpilot lets you tag features to see how users interact with them, compare goals by cohort, and create trend reports that track behavioral patterns over time. Userpilot lets you tag features to see how users interact with them, compare goals by cohort, and create trend reports that track behavioral patterns over time.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

Neil Patel

JULY 8, 2021

They typically say, “like this post and tag a friend to win a free product, but that strategy might not be the most effective way to gain real followers. Add links to your store on other channels, including your Instagram description (or bio), website, other social media pages, and email signature. Use Product Tags.

Branding 144

Branding Scale Social Media Engagement 144

User Pilot

FEBRUARY 14, 2024

One way to leverage the integration is by sending targeted Salesforce email campaigns based on user interaction data tracked in Userpilot. You can bundle these events up into a custom event so that whenever the event happens, it triggers an upsell email promoting the upgrade. Desktop sharing in Salesforce. There are 3 ways to do it.

AI 80

AI Engagement User Experience SaaS 80

User Pilot

AUGUST 14, 2023

Using feature tagging to monitor clicks , mouse hovers, and any user input on a specific UI element. For example, whenever a user sends an email or chats with a support agent to give feedback, you’re generating zero-party data. For this, you need a product tool with element tagging (like Userpilot) to collect this type of data.

Data 84

Data Product Marketing Customer Success Payment Features 84

User Pilot

MAY 20, 2024

ActiveCampaign is the best suite of retention email marketing tools. Feature tagging : This tool tags elements around the UI to monitor how users interact with them. Learn the ropes of feature tagging by signing up for a free Userpilot demo today ! Refiner’s email survey feature. Setting up events in Userpilot.

Software Review 52

Software Review AI Search Scale SaaS 52

User Pilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! With the Email Tracking integration, you can optimize your email campaigns by using insights into who and when opens your emails or attached links.

Marketplace as a Service 71

Marketplace as a Service AI Search Social Media SaaS 71

User Pilot

MAY 17, 2024

Refiner — Best product feedback tool for email surveys and generating shareable survey links. NPS response tagging : Unlike many customer feedback tools, Userpilot has a response tagging feature that lets you group qualitative NPS responses to identify recurring patterns. Response tagging in Userpilot.

Social Media 52

Social Media Technical Review Software Review Pricing 52

User Pilot

FEBRUARY 13, 2024

Contextual email marketing isn’t just about sending emails—it’s about delivering the right message at the right time and relevant to the user’s behaviors. But how can you implement the right email marketing strategy to drive product engagement in SaaS businesses?

Marketing 52

Marketing Engagement Software Review Onboarding 52

User Pilot

MAY 27, 2024

Track behavioral data : Use feature tagging and event tracking to analyze product usage. Send an email to loyal customers asking them to leave a review on G2 or Capterra. To track it, you can use feature tagging and event-tracking to collect data on users’ clicks, hovers, or even text input as they use your product.

Software Review 87

Software Review SaaS Social Media Interviewing 87

User Pilot

FEBRUARY 27, 2024

Tagging and monitoring core product features to identify popular functionalities and user challenges is key to enhancing engagement. For example, Userpilot lets you tag features without needing to write code, making it easy to track feature engagement. offering a deeper dive into customer interactions. Track events in Userpilot.

Payment Solutions 88

Payment Solutions SaaS Payments Payments User Experience 88

Neil Patel

MARCH 15, 2021

Everyone says if you just email people begging for links, you’ll get them. Because what you’ll find is that if you send 100 emails you may get 2 or 3 links. In this case, it looks something like this: They linked to Search Engine Journal (my competition) when discussing SEO and, more specifically, heading tags.

Advertising 145

Advertising Engineering Data Engagement 145

User Pilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for user behavior analysis and it comes with features such as in-app events, feature tags, user journey mapping, and user segmentation analysis. Similarly, you can track the performance of email campaigns, in-app surveys, and knowledge center bots. Let’s get started! Engagement performance.

Software Review 52

Software Review Technical Review Systems Review Pricing 52