SaaStr

APRIL 1, 2025

4 Unexpected GTM Learnings from CROs of Wiz, Toast, Codeium/Windsurf and Databricks Through Sam’s conversations with leading CROs in his “CRO Confidential” series, several counterintuitive insights have emerged: 1. Contrary to conventional wisdom, hiring based solely on restaurant experience wasn’t effective.

Scale 202

Scale Sales Hiring Underperforming Technical Team Headcount 202

TechEmpower SaaS

DECEMBER 11, 2023

million software developers worldwide. Given this diversity, it's important to be selective in the development services company with whom you choose to partner. Do you anticipate scale issues presently or in the future? Are specific technologies or platforms involved in your project? Are they publicly available?

Software Development 443

Software Development Development Software Review Software 443

SaaStr

JUNE 14, 2023

Ten years ago, no one would have guessed Europe would generate the largest software IPO globally, yet UiPath has done it, and net retention is 144%. At SaaStr Europa, UiPath’s Dines shared five insights from growing a company from nothing, so other founders can learn what it takes to scale a SaaS startup to $1B+ ARR.

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246

Intercom, Inc.

JANUARY 12, 2021

From premature optimization to over-engineering solutions for your product, it’s easy to get caught up in making technology decisions that slow you down instead of speeding you up. Don’t add to your stack unless you’re certain that your use case will not be satisfied by existing software. Building for scale.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

SaaStr

DECEMBER 1, 2024

As Co-CEO, he has helped transform monday.com from a team management tool into a leading work operating system platform used by hundreds of thousands of organizations worldwide. Product-Led Growth Before It Was Cool While others were building massive sales teams, Zinman pushed for a product that would sell itself. The result?

Scale 250

Scale SaaS Company Culture Leadership 250

Tom Tunguz

JANUARY 18, 2023

Most massive software companies structure themselves with an office of the CEO, which allocates capital to different business units. There are three paths I’ve seen to achieve this scale: The dominant path of the last ten years: focus on a single product until the company is roughly at $100m in ARR, then build adjacent products.

Startup 312

Startup Strategy Scale Cloud 312

TechEmpower SaaS

AUGUST 21, 2023

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. These are classic inflection points for a development team.

Technical Review 390

Technical Review Software Review Development Team Review Systems Review 390

Incredo

NOVEMBER 19, 2019

How To Deal With Software Development By Embracing The Slow Down Strategy , Incredo. As a SaaS CEO, you (probably) won’t directly be in charge for software development. But even if you hire the best Development Manager, there are certain things you should be aware of. You’d like to work with an agency that.

Scale 188

Scale Sales Hiring SaaS Software Development 188

Tom Tunguz

NOVEMBER 8, 2023

Data Teams are Becoming Software Teams : DevOps created a movement within software development that empowers developers to run the software they wrote. They are faster to get started (no account creation), they can scale very quickly, and they can rise to enterprise levels with commercial cloud offerings.

Artificial Intelligence 227

Artificial Intelligence Trends Data Software Review 227

Intercom, Inc.

FEBRUARY 26, 2018

In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Innovative startups.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

JANUARY 15, 2021

At his core, Jeff Lawson is a software developer first, and the CEO of Twilio second. He gets what goes on in a developer’s brain and the detailed process of building software, but he understands that businesses are motivated to move quickly. ” and receive an answer that sounds like gibberish to you.

Sales Recruiting 231

Sales Recruiting Development Software Review Management 231

Sales Enablement, SaaS and Growth

MARCH 23, 2020

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. Google, Apple and HubSpot are just three examples of industry-leading companies which use mental models to aid quick decision-making. Again, it was an easy to use model which scaled effective decision-making.

Underperforming Technical Team 215

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 215

CloudGeometry

NOVEMBER 19, 2021

The quality of collaboration in software development is measured by a direct line of sight into the customer experience. DevOps is a given in today’s software engineering world. For the last mile of software development, productivity is measured in the delivery of results over time.

DevOps as a Service 130

DevOps as a Service Software Delivery Scale Benchmarks 130

SaaStr

JANUARY 14, 2020

In that moment, I learned something very special about technology, and I also learned something very special about my relationship with learning. In fact, I wouldn’t be standing here on stage with you had we not evolved from that point in time, because I was teaching technology classes in a classroom, in a physical classroom like this.

B2B 161

B2B B2C Scale New CTO 161

yoursales

DECEMBER 19, 2022

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for. Professional Sales SALES STACK. 2022: Sales Tools. Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever.

Scale 88

Scale Sales Recruiting Sales Outsourced Development 88

SaaStr

JUNE 7, 2021

You were a VP of Technology at Salesforce back in the day? I had always done general software things, database software, mainframes, PeopleSoft, run that technology groups, Salesforce.com platform for everybody. Jason : Another terrible time to be in technology. I was a software developer, a product person.

Sales Hiring 339

Sales Hiring Underperforming Technical Team SaaS Headcount 339

Neil Patel

OCTOBER 19, 2020

It’s the best way to collaborate with your team, manage changing tasks, and keep track of various projects at scale. In addition to the managerial perks of agile project management software, your entire team will benefit as well. It should be relatively easy to determine if the tool in question is built to scale. Project Type.

Payment Solutions 145

Payment Solutions Management Payment Services Technical Review 145

Intercom, Inc.

NOVEMBER 9, 2022

Not only do smaller customers get overlooked in the process, but when new technologies or opportunities emerge, those customers tend to avoid engaging with them until there’s a carefully studied market fit or tangible ROI. Jeff Loomans: Vermeer’s been on a journey when it comes to technology and digital products.

Innovation 226

Innovation Scale Startup Government 226

Neil Patel

NOVEMBER 29, 2020

Nothing scares away new business like hard-to-reach customer service or disorganized sales calls. Adopt the best call center software and you will outfit your teams with the tools they need to communicate effectively. It doesn’t take much to lose a lead or earn a 1-star review carved in digital stone on the internet.

Payment Solutions 145

Payment Solutions Software Review Payment Methods Software 145

CloudGeometry

MARCH 22, 2022

When developing a SaaS product plan, it’s important to recognize two foundational principles. First, SaaS is a business strategy, not a technology strategy. In this blog series, we explore how these three dimensions figure into key technical recommendations which enable scale in pursuit of SaaS business growth.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

Intercom, Inc.

MARCH 11, 2021

From his background in software development and project management, Farhan learned how a data-driven approach is key when it comes to scaling your business – but for this to be effective, you need to keep your customer at the heart of everything you do. Dee Reddy: Farhan, you are so very welcome along to Scale by Intercom today.

B2C 118

B2C B2B Scale Strategy 118

Andreessen Horowitz

SEPTEMBER 25, 2023

Given we’re still at the beginning of this paradigm shift, however, it can be tough to envision where these initial breakthroughs will lead and how they’ll transform our world. Previous platform shifts show it can take decades of compounding innovations for a technological breakthrough to turn into a society-wide shift.

Artificial Intelligence 139

Artificial Intelligence AI Scale VP of Engineering 139

Neil Patel

SEPTEMBER 15, 2021

Data can provide invaluable insights into everything from demographics to customer behavior , even future sales forecasting and more. DataOps are the architectures and software developed to do all of this at scale, in an agile, responsive manner. You may want to turn to your web development team for support here.

DevOps as a Service 145

DevOps as a Service Software Underperforming Technical Team Scale 145

Sales Hacker

OCTOBER 31, 2018

But without an engaging, persona-based approach, many of them might just be spinning their wheels on lead generation. Fundamental sales rules apply, too: The more context you provide about the problems your product solves, the more likely your audience will buy it. Making Persona-Based Marketing Feel Fresh. Invest in great content.

Scale 88

Scale Marketing Sales Hiring Benchmarks 88

Totango

DECEMBER 1, 2021

When you bring agile innovation to customer success , you empower your CS strategy with the latest technology. This gains you the ability to implement CS at scale, giving you a winning edge over competitors who are still a generation or two behind in their deployment of CS automation. Develop an agile execution plan.

Innovation 103

Innovation Customer Success Scale Government 103

SaaStr

AUGUST 29, 2019

When you’re running something at scale, at least 70% of that work is repeatable. So by default I’m leaning more towards product and you know, user interfaces and all those school technologies and things like that. Once you grow to a certain scale and size, then partnerships are extremely important.

Sales Hiring 120

Sales Hiring Scale Outsourcing Services Scaling 120

User Pilot

JULY 27, 2023

Chief Technical Officer : Responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Average salary: $196,172/yr. Average salary: $191,286/yr. Average salary: $46,035/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Valuize Consulting

JULY 15, 2021

Connecting Customer Success Strategy With Technology. Product Owners are at the center of software development in leading agile software companies. This exact same Product Owner role is critical to your success in adopting and realizing value from your investments in CS technology.

Technology 52

Technology Customer Success Interviewing Scale 52

CloudGeometry

JULY 8, 2021

The B2B SaaS arms race will be won by those who can consistently translate technical debt into development versatility: adding new features, integrating new data sources and workflow integrations, trying new technologies, retiring locked-in dependencies. But stories change because both users and developers learn from each story.

Well Architected Framework 130

Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

Frontegg

JULY 22, 2021

Software-as-a-Service (SaaS) applications are reaching 100% adoption as the world gravitates towards working from home and digitized online services. But this space is metamorphosing with the rise of SaaS self-service, the new standard in software development. These practices are simply not acceptable anymore.

Technical Review 97

Technical Review Payment Features Scale SaaS 97

Sales Hacker

JANUARY 13, 2021

Enterprise OEM software licensing is a multibillion-dollar segment of the software industry. This article was written for technology professionals who would like to learn more about OEM deal strategies and structures. CRM application licenses a natural language search technology. The licensor enjoys a new revenue stream.

Payment Solutions 88

Payment Solutions Payments Software Review Enterprise 88

Stax

APRIL 17, 2025

At the heart of this transformation is a growing ecosystem of Independent Software Vendors (ISVs) building applications that plug into broader platforms and solve specialized problems. As these ecosystems evolve, ISV partnerships have become essential for companies looking to scale, reach new markets, and offer integrated ISV solutions.

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

Valuize Consulting

MARCH 31, 2022

80% of leading businesses believe a single source of customer data would create significant and indispensable value for their company and their customers ( Salesforce , 2019). Matthew has over a decade of experience as a developer with an extensive background in Support, Integration, and Product development.

Interviewing 52

Interviewing Technology Data Scale 52

Totango

JANUARY 22, 2018

Nicolle has been architecting, scaling, and leading client-centric organizations for 15+ years, creating effortless experiences that deliver value for clients and profitability for shareholders. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

Customer Success 79

Customer Success Sales Recruiting Sales Hiring Scale 79

Tom Tunguz

JANUARY 21, 2025

After a decade of expanding complexity in the modern data stack, companies are dramatically simplifying their architectures - and getting better results Second, we’re seeing a renaissance of scale-up computing. Content: I use my MacBook Pro to run 70 billion parameter models, which are equivalent to GPT 3.5

Data 100

Data AI Search Scale Software Engineering 100

yoursales

NOVEMBER 8, 2023

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for Professional Sales SALES STACK 2023: Sales Tools for Professional Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

SaaStr

AUGUST 22, 2019

The vision of exceeding sales, establishing credibility and successfully launching a product is no small task, especially when striving for that perfect introduction into the world of consumers. This is a software development process for those of you who may not be familiar with it. We’re ready to develop it.

Scale 138

Scale Engagement Scaling Development 138