Clouded Judgement

OCTOBER 27, 2023

Subscribe now Cloud Giants Report Q3 ‘23 Not a great signal for software this week from the Cloud Giants (AWS, Azure and Google Cloud)…After Q2 (3 months ago), the tone from the Cloud Giants around optimizations was largely: optimizations have started to ease, and net new workloads have picked up. Follow along to stay up to date!

Cost optimization & reporting 152

Cost optimization & reporting Cloud Azure AWS 152

FastSpring

SEPTEMBER 26, 2023

Looking to leverage FastSpring’s subscription capabilities and want to try out reports for yourself? Today, FastSpring is excited to announce our new Trial Reporting Dashboard! What’s Inside the Trial Reporting Dashboard? Looking to try out the trial reporting dashboard with the premier merchant of record in the market?

Merchant Services 111

Merchant Services Payment Methods Payments Payment Solutions 111

The Daily Egg

APRIL 21, 2021

Almost every CRM features built-in reporting tools of some kind. Luckily these reports aren’t hard to use once you familiarize yourself with them. The post CRM Reporting – The Complete Guide appeared first on The Daily Egg. This guide will show you exactly how to get the most out […].

Sales 179

Sales 179

User Pilot

NOVEMBER 27, 2023

Having to write progress reports may seem like a nuisance with all the other things you have to do, but they’re essential to ensure smooth project delivery. TL;DR Progress reports provide information about the status of the project: the work completed, work still to be done, and potential challenges.

Management 96

Management Technical Review Software Review Leadership 96

SaaStr

SEPTEMBER 6, 2021

Q: Who Should Our First Head of Customer Success Report To? Ah, who should Customer Success report to. There are clear Pros and Cons to reporting to a VP of Sales. So be wary of having CS report to sales unless your VPS really wants it and ideally as done it before. It’s not super simple. VP of Sales (once you have one).

Customer Success 241

Customer Success Sales Hiring Finance Churn 241

SaaStr

MARCH 10, 2022

The post SaaStr Miami 2022: A Trip, Community and Vibe Report appeared first on SaaStr. And we’ll help. We’ll be back for the biggest, best SaaS Miami Meet-Up again in early 2023! Look for it!

Technical Review 245

Technical Review B2B SaaS Engagement 245

Totango

NOVEMBER 27, 2023

Totango recently shared how we envision the next generation of customer success evolving, and we see three prominent benefits of leveraging one of the most significant CS platforms reflected in the report. According to the Forrester report, out-of-the-box reporting gives CS professionals insight into: Task status.

Trends 91

Trends Customer Success Machine Learning Artificial Intelligence 91

User Pilot

DECEMBER 5, 2023

This guide will walk you through what Mixpanel Funnels is, which settings you can adjust for each funnel report, and show you a few key use cases. TL;DR Mixpanel Funnels are reports that show you the drop-off conversion rates throughout different funnel steps. Get your free Userpilot demo today! What are Mixpanel Funnels?

Systems Review 93

Systems Review Software Review Trends Data 93

SaaStr

FEBRUARY 17, 2021

Ah, who should Customer Success report to? There are clear Pros and Cons to reporting to a VP of Sales. So things will seemingly go more smoothly if customer success reports to your VP of Sales. The CEO sometimes, even often, isn’t as engaged with customers as they would be if CS doesn’t report to them.

Customer Success 273

Customer Success Scale Churn Finance 273

Totango

DECEMBER 20, 2023

We are delighted to share that Totango was recognized in the G2 Winter 2024 reports for its exemplary performance in the customer success software category. The post Totango recognized as CS leader in G2 Winter 2024 reports appeared first on Best Customer Success Blog: Articles for Enterprise Growth. Not a Totango customer just yet?

Software Review 108

Software Review Technical Review User Experience Enterprise 108

Intercom, Inc.

JANUARY 18, 2022

Our new report reveals the top five trends transforming support and how to capitalize on them. Last year, as the world grappled with the global pandemic, we released our first Intercom Customer Support Trends Report. Download the Intercom Customer Support Trends Report 2022. Want a sneak peek into the report’s findings?

Customer Support 138

Customer Support Trends Headcount Finance 138

Trint

JANUARY 25, 2022

The Center for Investigative Reporting (CIR) was founded in 1977 as America's first nonprofit investigative journalism organization. Alongside their written reporting, CIR produces the national radio show and podcast "Reveal," and they have an award-winning TV and documentary department.

Technical Review 130

Technical Review Software Review Systems Review Technology 130

FastSpring

OCTOBER 25, 2023

About Our Data Where the Data Are From FastSpring supports over 3500 companies to help sell digital goods in over 200 countries and territories globally, but we’ve narrowed down the data we used for this report to keep it applicable to software and SaaS companies. Additionally, while U.S. of the 2020 global SaaS market attributed to NA.

SaaS Payments 144

SaaS Payments Payment Solutions Software Review Merchant Services 144

SaaStr

SEPTEMBER 23, 2022

In this informative SaaStr Annual session, Bessemer Partners Sameer Dholakia, Mary D’Onofrio, and Elliott Robinson present the State of Cloud report, a look at the latest in SaaS trends, predictions, and cloud economics. You can see all the slides here. Cloud Stocks Impacted by Macro Environment. Activate your product-led growth levers.

Cloud 242

Cloud Trends Benchmarks Business Model 242

BetterCloud

MARCH 29, 2024

BetterCloud named a leader in 30+ G2 Grid Reports We are so excited to share that BetterCloud has been named a Leader in the Spring 2024 G2 Grid Report® for SaaS Operations Management , the Enterprise Relationship Index for User Provisioning and Governance Tools , and 30 additional categories ! We can’t wait to do more in the future.

Software Review 52

Software Review Technical Review Government Operational efficiency. 52

Predictable Revenue

JULY 8, 2021

The post Who BDRs report to & where growth comes from at Lessonly appeared first on Predictable Revenue. Kyle Lacy CMO at Lessonly talks about lessons learned while working at a venture capital firm, during an IPO, and through an acquisition by one of the largest software companies in the world to drive revenue.

Venture Capital 191

Venture Capital Acquisition Revenue Software 191

IT World

SEPTEMBER 14, 2022

A new report from tech-focused recruiting marketplace Hired.com has found that over the last two and a half years, there has been a global increase in salaries across nearly all tech roles.

Marketing 128

Marketing 128

IT World

FEBRUARY 15, 2023

Identity and access management ( IAM ) vendor Okta today released a report detailing app use and security trends among its broad user base. Among other trends it identified, the report found that zero trust security policies have become more common, and uptake of a wide range of security tools has been sharply on the rise.

Trends 106

Trends Management Marketing 106

Frontegg

AUGUST 5, 2022

Frontegg reports are compatible with all web, desktop and mobile clients. Visibility is crucial, especially when deploying a new SaaS application.

Mobile 75

Mobile SaaS 75

FastSpring

APRIL 12, 2023

Subscription Dashboard Reporting Calculation Improvements MRR and ARR Calculation Previously, upgrades, downgrades, and add-ons were occasionally not tracked or handled correctly in subscription reporting. These calculations are more accurate than previous reporting with the identified fixes.

Subscription 78

Subscription Payment Features Management 78

IT World

APRIL 24, 2023

UK-based semiconductor design company Arm is reportedly looking to team up with manufacturing partners to develop its own prototype semiconductor, targeted for use in mobile devices, laptops and other electronics.

Mobile 114

Mobile Engineering Development 114

User Pilot

OCTOBER 15, 2023

Trend analysis reports help you make data-driven decisions that boost SaaS performance metrics such as user activation, product stickiness, and retention. To create a trend report, define the relevant metrics for your analysis, use cohorts for relevant insights, set the specific period, and visualize trends over time.

Trends 96

Trends SaaS Technical Review Retention 96

Scytale

JANUARY 23, 2024

Like so many SaaS companies out there today, you might be asking yourself, “do I really need a SOC 2 report?” Well, let’s take a step back and ask another question first: what is the purpose of a SOC 2 report? Many clients will demand SOC 2 compliance, and so yeah, you really do need a SOC 2 report if you want their business.

compliance 52

compliance Technology Data SaaS 52

Chargebee

APRIL 9, 2024

The "2024 State of Subscriptions & Revenue Growth Report" reveals a pivotal shift in the subscription sector. With 96% of leaders anticipating revenue growth, the focus intensifies on customer retention and AI-driven efficiency. Despite optimism, challenges like price adjustments loom.

Subscription 52

Subscription Payment Features Revenue AI 52

IT World

MARCH 10, 2023

The report comprises findings from a survey of 9,615 knowledge workers — commonly defined as employees whose jobs mainly involve acquiring and using information in a creative way — in the United States, UK, Australia, France, Germany, and Japan, and seeks to uncover some of the biggest barriers currently facing them in the workplace.

91

91

Sage Intacct

JUNE 28, 2022

Even for seasoned SaaS CFOs that have been in the subscription revenue sector for years, reporting and forecasting can be daunting processes. Not to mention the tight deadlines finance teams frequently operate under.

Forecasting 129

Forecasting Finance Subscription Payment Features 129

Nimble - Sales

OCTOBER 23, 2023

The solution lies in mastering CRM reporting, and the good news is that it […] The post CRM Reporting Doesn’t Have To Be Hard. CRM tools provide businesses with a wealth of data and insights, but harnessing this information effectively is a challenge many face. Read These 8 Tips appeared first on Nimble Blog.

Management 69

Management Data Business 69

IT World

FEBRUARY 24, 2023

billion, Japanese newspaper Nikkan Kogyo Shimbun reported. TSMC will build the new plant in the southwestern region of Kumamoto to manufacture 5nm and 10nm chips from 2025, the report said.

Investment 122

Investment Government Technology Development 122

Intercom, Inc.

AUGUST 25, 2021

Over the last few months, we’ve released a bunch of new updates across everything from reporting to integrations to the mobile experience. Improved reporting. We have a wide range of brand new reports and several new reporting features. Visualize your data with new chart types in Custom Reports.

Mobile 129

Mobile AI Search Subscription Payment Features 129

Intercom, Inc.

NOVEMBER 11, 2020

Our new report reveals that conversational, messenger-based support is key. Our new report reveals that many companies – across both B2B and B2C – are turning to conversational support to manage high conversation volumes more efficiently and exceed customer expectations. Customer support is evolving.

Headcount 145

Headcount B2C Customer Support Trends 145