Neil Patel

NOVEMBER 16, 2020

A content management system—CMS for short—gives you the ability to publish content on the Internet. These systems make it possible for everyday users to build websites and post content without having to write code or learn programming languages. There are tons of different content management systems available on the market today.

Payment Methods 143

Payment Methods Payment Solutions Systems Review Technical Review 143

USIO

MAY 9, 2025

Digital disbursements refer to the electronic transfer of funds from a business to individuals or other businesses. Why Speed Matters More Than Ever Time is moneyand reputation Delayed disbursements can lead to lost trust, churned vendors, and negative reviews. What Are Digital Disbursements? Theyre a competitive advantage.

Payments 130

Payments Embedded Payments Payment Solutions Payment Services 130

Stax

JUNE 18, 2025

So even if you might have a better solution for your target audience, they may be unwilling to switch and may perceive it as a downgrade from their current system. With Stax handling everything from onboarding to tier 1 support, ClientTether can now focus on what it does best—empowering franchise systems to thrive.

Merchant Services 167

Merchant Services SaaS Payments Payment Services Payments 167

Neil Patel

FEBRUARY 24, 2021

Their 24/7 support comes via a live chat channel, phone support, and a helpdesk ticketing system. Uptime refers to the amount of time the server stays up and running, while site speed refers to how quickly your website loads. The customer support team is phenomenal. They receive almost a 100% satisfaction rating every year.

Technical Review 145

Technical Review Systems Review Scale Cloud 145

The Daily Egg

JUNE 9, 2020

Recruiting software is commonly referred to as an applicant tracking system (ATS). From the initial job vacancy listing through the employee onboarding process, leveraging software helps you fill vacant positions faster while attracting top-level talent. However, these two terms […].

Software Review 337

Software Review Software Systems Review Onboarding 337

Stax

APRIL 17, 2025

There are a few things a business can do withoutand a retail POS system isnt one of them. Today, POS systems have evolved. But searching for a POS system for your retail business can feel like unraveling a complex web of features, pricing structures, and other considerations. Talk to sales What is a POS System?

Payment Methods 88

Payment Methods Payment Solutions Point of Sale Payment Services 88

Neil Patel

OCTOBER 9, 2020

So, you should make sure your software includes basic ticket management systems to help make the process faster and easier. An efficient ticketing system is crucial, from automatic ticket creation and organization to smart routing and everything in between. This frees up agents and gives them more time to handle less-common requests.

Software Review 145

Software Review Systems Review Software Social Media 145

User Pilot

OCTOBER 19, 2024

Integration : The product works well with other tools and systems. According to one report, 95% of customers will read online reviews before buying a product. Similarly, 58% of customers say they’re willing to pay more for products with good reviews. Userpilot review on G2. As a result, sharing is easier than ever before.

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

Intercom, Inc.

AUGUST 11, 2021

Monitoring and alerting systems aren’t perfect, and it can take some time for the customers to notice problems and report them to the support team. We all deal with business-critical legacy systems from time to time. Even the simplest change to those systems could be risky because of your lack of context and the potential blast radius.

Software Review 282

Software Review Engineering Systems Review Technical Review 282

How To Buy Saas

JUNE 26, 2025

In this review, we’ll explore how ProProfs Knowledge Base works, the solutions it offers, its standout features (with an in-depth look at each), pre-built templates, real customer success stories, media recognition, awards, security measures, and support. a subject expert can draft content that an admin reviews and publishes.

Technical Review 52

Technical Review Software Review Systems Review Management 52

SaaStr

DECEMBER 2, 2022

Placing reviews from a third party on your website is a great way to gain trust. These reviews should not be hand-selected reviews by the seller as those do not appear credible. Have a system that rewards customers for referring and singing your praises. Transparency and trust are key to today’s buyers.

Systems Review 246

Systems Review Marketing Social Media Engagement 246

SaaStr

JULY 7, 2023

Leave a review. Creating a points system helps gamify advocacy programs. With leaderboards, badges, and point systems that are intelligent and a lot of fun. But a common practice for building up reviews is to blast everyone with a review campaign every quarter or so. Write a product review! Buy this product.

Retention 242

Retention Software Review Revenue Systems Review 242

Buffer Resources

SEPTEMBER 5, 2024

Refine through self- and peer-edits We run a peer-editing system where each member of the Content team reviews each other’s work. But before sending the article off to my colleagues for review, I run a perfunctory check through Grammarly, for which we have a team subscription.

AI Search 106

AI Search Social Media Systems Review Technical Review 106

Intercom, Inc.

AUGUST 17, 2020

And while machine translation is often suited to live conversations due to the importance of responding in real-time, anything less than human translation for knowledge base articles and onboarding flows won’t make for a good customer experience – and will inevitably result in low engagement and adoption rates.

Investment 276

Investment Scale Software Review Systems Review 276

Scytale

MAY 9, 2025

When you’re looking for a new vendor to provide a service or solution (think cloud hosting, data analytics platforms, HR systems), you would use an RFP to: Clearly outline what you need Ask vendors to pitch how they would fulfill those needs Compare vendors on pricing, features, implementation, and more It’s not just a casual inquiry.

Systems Review 52

Systems Review compliance Scale Pricing 52

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Be extremely mindful and diligent in understanding the security of companies you are outsourcing to. The not so simple case.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

Stax

JULY 25, 2024

Years ago, point-of-sale (POS) systems were reserved for large enterprises with big budgets. Today, a small business is barely complete without a POS system. If you feel left out, the good news is that there’s a POS system out there ideal for your business. Thanks to the rise of SaaS platforms, that’s no longer the case.

Point of Sale 88

Point of Sale Payment Methods Payment Solutions Payment Services 88

Buffer Resources

JANUARY 25, 2024

The Open Salary System we’re sharing is a project we took on last year to re-imagine how we approach salaries, resolve the issues we identified over time, and set ourselves up for another decade of salary transparency. We have chosen to create a system where conversations around compensation can happen in the open.

Systems Review 136

Systems Review Compensation Benchmarks Scale 136

Buffer Resources

JANUARY 25, 2024

The Open Salary System we’re sharing is a project we took on last year to re-imagine how we approach salaries, resolve the issues we identified over time, and set ourselves up for another decade of salary transparency. We have chosen to create a system where conversations around compensation can happen in the open.

Systems Review 136

Systems Review Compensation Benchmarks Scale 136

FastSpring

SEPTEMBER 1, 2021

Due to the impact of the pandemic, the country reduced its VAT rate from 10% to 7% through September 30, 2023. Thailand’s VAT system is very similar to the European Union’s system , which requires recalculation and payments to the tax authorities at each transaction point in the sales chain. How to register for VAT in Thailand.

Payment Services 148

Payment Services Payment Methods Marketplace as a Service Payment Solutions 148

How To Buy Saas

JUNE 18, 2025

The global AI race is heating up as nations race to develop full-stack AI systems – integrated pipelines from data and hardware to models and applications. Full-stack AI refers to the complete AI pipeline: from data collection and cleaning, through model training and MLOps, to deployment in applications. Notably, user reviews of U.S.-born

AI 69

AI Scale Technical Review Software Review 69

Stax

APRIL 3, 2025

Types of payment systems include hosted gateways, self-hosted gateways, and API-based payment systems. Here are the players and how they work together: Payment gateway – The customer-facing application connecting the eCommerce store to the payment processing system. This token is used in place of the actual payment data.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

How To Buy Saas

MAY 26, 2025

In this comprehensive Skynova review , we break down its features, pricing, pros, cons, and how it stacks up against popular Skynova alternatives like QuickBooks, FreshBooks, and Wave. This makes it hard to connect Skynova with other business systems. But does it live up to the hype for DIY business owners?

Software Review 40

Software Review Systems Review Technical Review Payment Solutions 40

Intercom, Inc.

OCTOBER 10, 2018

At Intercom we strive to maintain a high caliber of customer support, and we do this with a peer review system, where every member of our Support team consistently reviews their teammates’ conversations. During a review, conversations are rated on two main aspects: quality and tone. Measuring our support.

Customer Support 191

Customer Support Scale Systems Review Scaling 191

User Pilot

OCTOBER 20, 2024

When a customer refers someone — be it a friend or family member — and the referred party makes their first purchase, both receive $5 off. Customer engagement platforms: Tripadvisor’s user onboarding gamification strategy primarily involves awarding badges for writing reviews. Facebook visual storyteller badge.

Onboarding 102

Onboarding Engagement Software Review Retention 102

SaaStr

FEBRUARY 25, 2020

The other thing we know is that customers generally don’t buy without getting a reference whether it’s a backdoor, it’s a front door reference. Being able to utilize these champions as references as well. Well then that person who was the key reference because it was a person, not the company leaves.

Scale 235

Scale Underperforming Technical Team Sales Hiring Software Review 235

Incredo

JANUARY 14, 2020

Your decision stage content should include case studies, comparison posts, user testimonials/ reviews , success stories. New SaaS funnel starts to satisfy and retain the user and make him refer your software. Funnel ends not when the sale is closed but when your customer refers you. And SaaS companies are not exception.

Sales Funnel 239

Sales Funnel SaaS Sales Social Media 239

ChurnZero

APRIL 11, 2025

Weve outlined a six step onboarding checklist for your CS team to use, re-use, and keep as a reference. Is your onboarding process a well-oiled machine of timely tasks and thresholds, until a customer gets stuck with no clear steps for collecting or reviewing feedback? 2: Is your onboarding process a framework or a free-for-all?

Onboarding 86

Onboarding Strategy Technical Review Customer Lifetime Value 86

Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. They’ll also feel more confident about returning for a second purchase, upgrading their plan or referring you to a friend.

Software Review 217

Software Review Systems Review Technical Review AI Search 217

Clouded Judgement

AUGUST 25, 2023

By combining easy implementation, rapid time-to-value, and clearly attributable outcomes, which we measure and refer to as KAV, we drive substantial return-on-investment, or ROI, for our customers. Our data store synchronizes unaggregated, historical profile data with real-time event data in a single system-of-record.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

Kellblog

JUNE 29, 2025

Think: alerting is critical to the successful deployment of your conversational intelligence system [4]. This is likely due to positive reinforcement from past success and, surprisingly, the fact that it usually still works for a while even though the feature is no longer differentiated. (A Great marketers market both.

Sales Hiring 93

Sales Hiring Technical Review Venture Capital Underperforming Technical Team 93

Stax

JUNE 17, 2025

Complete the bank’s vetting process Once a bank agrees to sponsor you, they’ll conduct a thorough review, which may include: Auditing your business plan and operations Reviewing compliance and risk management procedures Conducting interviews or site visits Verifying your ability to support merchants and manage payment risk 4.

Payment Services 88

Payment Services Merchant Services SaaS Payments Payment Methods 88

Stax

DECEMBER 4, 2023

Best practices for ensuring AML compliance as a PayFac include continuously updating your AML policies, utilizing advanced technologies for monitoring, periodic internal reviews and audits, and engaging with AML experts and consultants. Reviewing and continuously updating your AML policies is therefore necessary.

Merchant Services 88

Merchant Services Payment Services Payfac Technical Review 88

Intercom, Inc.

FEBRUARY 20, 2018

All too often, onboarding is a finite project that’s owned by a single team (probably product or growth) and has a due date. All these elements need to form a unified system; a single experience thought about, owned by and worked on by the same group of people. This is absolutely the wrong way to treat your onboarding.

Onboarding 223

Onboarding Systems Review Education Software Review 223

User Pilot

APRIL 30, 2025

Its about building a repeatable system that drives discovery, boosts engagement, and keeps users coming back. Its a system to make your app discoverable, shareable, and credible without relying on blind luck or paid ads alone. Here’s how to build that system: 1. But good reviews dont happen automatically.

Strategy 66

Strategy Mobile Systems Review Scale 66

User Pilot

MARCH 9, 2023

That’s exactly what we explore in our review. G2 reviewers give Pendo an average rating of 4.4 Pendo review. This may have something to do with the dummy data that are preloaded into the system. Pendo review. Userpilot reviews On average, Userpilot has got higher G2 ratings than Pendo – 4.6.

Software Review 98

Software Review Technical Review Systems Review Scale 98

Neil Patel

FEBRUARY 25, 2021

The plugin covers the basic local business directories as well as employee, member, restaurant, medical, tour and travel, hotel, software review sites, and book review site directories. Custom fields also come with a fully customizable and unique badge system that you can include in your listings. Rating and Review System.

Payment Methods 139

Payment Methods Systems Review Software Review Technical Review 139