User Pilot

NOVEMBER 29, 2024

Teams can use Fullstory’s session replay to: Identify frustration signals like rage clicks or dead clicks to uncover UX pain points. Improve collaboration and break down data silos by sharing session insights directly with your UX, development, or support colleagues. Fullstory session replay. Fullstory session replay viewing controls.

Underperforming Technical Team 105

Underperforming Technical Team compliance Software Review AI 105

How To Buy Saas

JUNE 26, 2025

That’s exactly what ProProfs Knowledge Base software aims to deliver. By the end, you’ll see why ProProfs Knowledge Base is considered an authoritative yet human-friendly knowledge base software that can add value to businesses of all sizes. Online Wikis & Team Collaboration: Set up an internal wiki for projects or teams.

Technical Review 52

Technical Review Software Review Systems Review Management 52

User Pilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Poor performance includes slow loading times, complex design, confusing navigation, and unresponsive features. To assign meaning to whether the numbers are good or bad, context is crucial.

Data 105

Data Underperforming Technical Team Outsourcing Services Technical Review 105

Sales Hacker

MAY 13, 2025

He also co-founded WGI Group, LLC, to provide growth capital to early and expansion stage startups in enterprise software, consumer internet and digital media industries. Why software innovation must start with intelligence, not workflow. 29:00 The shift from product-led to intelligence-led SaaS development. Mike Walrath: Yeah.

AI Search 74

AI Search AI ChatGPT Software Review 74

Neil Patel

JULY 16, 2025

Minor issues like slow load times, broken links, and outdated plugins pile up fast and quietly chip away at your site’s performance and lead to a bad user experience (UX). On top of that, poor website maintenance can hurt your SEO, security, and conversions. When’s the last time you checked in on your website’s health?

Underperforming Technical Team 60

Underperforming Technical Team Software Review Systems Review Engineering 60

Sales Hacker

JULY 8, 2025

But behind every product launch and revenue milestone is a team – and building that team is one of the hardest and important parts of the journey. Build the team that builds the company.” – that is part of your go-to-market strategy responsible for growth. I love this part. Doug is a multi-time founder and product leader.

Sales Recruiting 82

Sales Recruiting Sales Hiring AI Search Scale 82

Sales Hacker

MAY 27, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Sean Whiteley is a three-time founder and the current CEO of Qualified, the AI pipeline automation platform purpose-built for inbound GTM teams. From the on-premise and internet era to cloud computing and now ai, he shares our expectations.

Technical Review 66

Technical Review AI Search AI Scale 66

Frontegg

JULY 9, 2025

A DDoS attack is executed by forming a network of zombie computers, often referred to as a botnet, which are used to flood the target system with excessive requests, disrupting legitimate traffic processes. He has led initiatives at Ping Identity and DevNetwork to enhance developer tools, authentication processes, and user experiences.

Development Team Review 40

Development Team Review Systems Review Software Review Underperforming Technical Team 40

User Pilot

DECEMBER 8, 2024

Lets go over each of them: Best session replay software shortlist Before diving deep, heres a quick rundown of the top session replay tools, covering pricing and highlights to help you find the best fit: Userpilot Price starts at $249/month. Free plan available for startups and small teams. Includes free trial for paid plans.

Enterprise 105

Enterprise Startup Technical Review Software Review 105

Scytale

JUNE 20, 2025

A great pen test report outlines critical vulnerabilities, their impact, and provides actionable remediation steps for your team. Penetration testing , also known as pen tests or “ethical hacking,” tells the bad guys where to stick it by using their own tactics against them. What’s a pen test again?

Underperforming Technical Team 52

Underperforming Technical Team Technical Review Development Team Review Systems Review 52

User Pilot

FEBRUARY 9, 2025

Its a behavioral red flag that reveals user frustration caused by poor UX issues that might otherwise go unnoticed. Heres how to spot thrashed cursors before they hurt your business: Ask your support team: Your customer support team is often the first to hear about user frustration. Its a symptom of deeper UX problems.

Underperforming Technical Team 52

Underperforming Technical Team Software Review Technical Review Social Media 52

Intercom, Inc.

JANUARY 25, 2019

When trying to solve a problem with software, it can be tempting to build an exciting, complex solution. At our event Building Intercom in Dublin, I argued that when it comes to building software, we should avoid excitement and embrace boring. When it comes to software, boring is best. How do we develop with it locally?

Software 168

Software Underperforming Technical Team Technology Engineering 168

SaaStr

JULY 10, 2021

So let’s take a look back to a deep dive with the CEOs on what they learned building their first senior teams: ———-. As a founder/CEO, building your first management team is something that you often lose sleep over. What makes you feel that you need to level up your management, set up your first management team?

Sales Hiring 261

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

SaaStr

NOVEMBER 26, 2019

sales team. We disrupted this space and ended up pushing out software vendors that had been doing this for 25, 30 years. I did all sorts of things there from sales, to project management, to running the engineering team, hiring. This is where I got my chops in growing and scaling enterprise sales teams. Good afternoon.

Scale 285

Scale Sales Hiring Underperforming Technical Team Sales 285

Practical Advice on SaaS marketing

MAY 4, 2018

Everybody’s got a story about bad customers. But if you’re a software-as-a-service (SaaS) company, bad customers can be much worse than that. No way to recover your costs For one thing, these bad customers are likely to cost you money, not make you money. They can be downright dangerous. they’ll drop their subscription.

Underperforming Technical Team 122

Underperforming Technical Team SaaS Business Acquisition 122

SaaStr

JANUARY 2, 2024

You don’t want conflict with the sales team. How do you leverage that offer to develop relationships with partners? This is where they started, but startups weren’t adopting the product as much with a discount, and there was a lot of conflict with the sales team. During SaaStr Annual, Zendesk Sr.

Startup 261

Startup Scale Underperforming Technical Team AWS 261

Kellblog

JULY 8, 2020

I was talking with my old friend, Mark Tice , the other day and he referred to a startup mistake as, “on his top ten list.” Mark’s a seasoned startup executive, he’s go-to-market oriented, and he has some large-company chops that he developed earlier in his career. You should leverage backdoor references.

Sales Hiring 145

Sales Hiring Startup Software Review Enterprise 145

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.

Underperforming Technical Team 215

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 215

SaaStr

FEBRUARY 25, 2020

The other thing we know is that customers generally don’t buy without getting a reference whether it’s a backdoor, it’s a front door reference. Being able to utilize these champions as references as well. So most of my career was over the last 10 years was that Sage Intacct and we sold accounting software.

Scale 234

Scale Underperforming Technical Team Sales Hiring Software Review 234

SaaStr

MARCH 24, 2020

Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. I’m doing The Playbook To Recruiting Your Sales Team. Once again, amazing job to the SaaStr team. I’m really honored to share this stage with some really bad ass speakers.

Sales Recruiting 188

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 188

Intercom, Inc.

SEPTEMBER 10, 2020

It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. Applying data and science to scaling has become easier because of the shift that’s happened in the software industry over the past 15 years, from outside sales to inside sales. But how fast should companies hire?

Scale 226

Scale Scaling Sales Recruiting Sales Hiring 226

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. 2) Software companies can pay high commissions because they don’t sell physical products. 5) Everyone minds his own business.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

SaaStr

NOVEMBER 14, 2019

If your SaaS business has a sales team, there’s no way to grow 100% year-over-year without also growing your sales leadership. Knowing the common pitfalls won’t stop you or your team from making them, but it will help build the most important skill any manager can have: resiliency. SaaS = Software that scales. Overwhelmed.

Scale 178

Scale Sales Hiring Scaling Underperforming Technical Team 178

Neil Patel

OCTOBER 25, 2020

But should you build your own in-house marketing team or hire an agency partner? Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design. They act as a substitute for an in-house team, serving the same labor function but outside of the organization.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

Audacix

APRIL 3, 2023

Table Of Contents The strangest reality of application security in the age of "shift left" is the poor understanding of DAST tools (dynamic vulnerability scanning tools) and, particularly, the value that they the offer as part of a modern software development lifecycle. How does DAST work?

Underperforming Technical Team 52

Underperforming Technical Team DevOps as a Service Software Development Software Review 52

Chaotic Flow

AUGUST 18, 2015

SaaS businesses develop intimate, long term relationships with their SaaS customers. It is typical in B2B software for customer acquisition to eat up 50% or more of total costs. In traditional licensed software, that cost is immediately recovered when a deal is closed by the revenue of the deal. Churn Starts on Day One.

Customer Success 138

Customer Success Underperforming Technical Team Scale SaaS 138

Sales Hacker

OCTOBER 22, 2017

Modern sales teams need competent professionals with a variety of talents, skills and abilities. But in a hyper changing landscap e, which are the most crucial sales skills and traits that reps must possess (or develop) in order to exceed targets and deliver consistent sales success? So is yours. Affinity with Technology.

Underperforming Technical Team 106

Underperforming Technical Team Outsourced Development Development Social Media 106

Neil Patel

JUNE 21, 2021

You won’t gain word-of-mouth referrals if you provide a poor experience. When you’ve got dissatisfied customers, they don’t stop at telling their friends and family: they often go online and write a bad review. Even worse, they go on social media and detail their poor experience for an even wider audience to see.

Social Media 145

Social Media Underperforming Technical Team Advertising Software Review 145

User Pilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

Customer Success 105

Customer Success Software Management SaaS 105

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc. Alternatives: AdRoll, Quantcast.

Technical Review 223

Technical Review Technology Scale Marketing 223

Kellblog

OCTOBER 21, 2021

Today, I call them “pipeline sources” but I’ve also heard them referred to as “pipegen sources” (as in pipeline generation) and even “revenue engines” which I think is an over-reach, if not a well intentioned one [2]. Attribution issues (i.e., Use overallocation when spinning up new pipeline sources.

Underperforming Technical Team 144

Underperforming Technical Team Engineering Advertising Forecasting 144

Audacix

SEPTEMBER 11, 2024

Table Of Contents Cheat Sheet for Application Security Best Practices Get It Now The Open Web Application Security Project ( OWASP) Top 10 is an essential resource for developers and security professionals, providing a comprehensive and broad consensus of the most common and critical security risks in web applications. What are OWASP attacks?

Software Review 89

Software Review Underperforming Technical Team Systems Review Technical Review 89

ChurnZero

JUNE 26, 2020

It’s easy to get overwhelmed or stumped when you’re not sure where to start, especially when purchasing a newer product, such as Customer Success software, for the first time. Using ambiguous instructions and poor questions. reference the related RFP section when asking a question). . How to format questions (e.g.

Customer Success 98

Customer Success Software Review Software Scale 98

Kellblog

JUNE 27, 2022

So is developing a geographic strategy. Just as sports teams have an advantage when competing in their home stadium, European startups often have a (sometimes unacknowledged) home country advantage when competing in their home market. Unusable customer references. The market is vast. Segmentation strategies are critical.

Startup 138

Startup Sales Hiring Underperforming Technical Team Compensation 138

CloudGeometry

MAY 22, 2021

It’s common to refer in the aggregate to code that doesn’t do so well as (squirm and wait for it … ) technical debt. If only some developers in the past had been more virtuous, frugal, expert, what have you, we could have… (“Closed that deal! Neither are all developers equal. Prevented that data breach!

software development velocity 130

software development velocity Underperforming Technical Team SaaS Cloud 130

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. We learned a lot.

Underperforming Technical Team 249

Underperforming Technical Team Headcount Sales Hiring Scale 249