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What is Integrated Payments and Should SaaS Companies Outsource Integrated Payments Support?

Stax

There is a constant debate regarding the cost benefits and challenges of outsourcing customer support when looking into adding payment integration features for your software users. An outsourced integrated payments support team could also assist business software users with their unique issues or questions about security and compliance.

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Clouded Judgement 8.16.24 - The Great Services-To-Software Rotation

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Subscribe now The Great Services-To-Software Rotation There's a lot of debate right now about the economic impact of GenAI. As software grows as a percentage, I think we see headcount / outsourcing shrinking. Follow along to stay up to date!

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8 Out of 10 SaaS Founders Are Burning Cash Faster Than Ever — And Why YC is On Fire (SVB’s 2025 Data Breakdown)

SaaStr

Some funds are changing their Limited Partner Agreements to reflect this new reality. Bankruptcy Filings in Silicon Valley Are Surging The Surprise : Despite all the talk about “landing softly” and “extending runway,” bankruptcy filings in Silicon Valley counties are on a clear upward trend through 2024.

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Social Media Automation Strategy: 10 Tasks You Can Automate

Buffer Resources

Put simply, social media automation is outsourcing the repetitive, manual, and sometimes boring tasks in your to-do list to software. Let’s dig into the meaty stuff now and talk about the actual tasks on your never-ending to-do list you can outsource to a software. I’m still pining for a few.

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6 Questions Founders Should Ask Themselves to Drive Value from Generative AI with Base10 Partners

SaaStr

TJ Nahigian, co-founder and Managing Partner of Base10 Partners, and Luci Fonseca, Partner, deep dive into the current GenAI landscape, incumbents vs. startups, and the six questions founders should ask themselves to drive value from GenAI. Microsoft is a master class in strategy for us.

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In-House or Outsourced: Which Ecommerce Solution is Best for Your Business?

FastSpring

There comes a point in your company’s lifecycle when you must decide between outsourcing your ecommerce operations or continuing to keep everything in-house. Keep costs under control — An outsourced agency can mean big bucks, especially if you’re just getting your footing. Outsourced Ecommerce Solution.

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How the Economics of Professional Services Have Changed in Software

Tom Tunguz

A founder asked me recently if there were any trends in professional services across public SaaS companies. I had examined the gross margins and share of revenue from professional services about 3 years ago. In addition, the gross margins from professional services look different than three years ago.