Neil Patel

OCTOBER 13, 2020

But the answer more and more business owners are turning to is a simple one: outsourcing. Outsourcing is giving your work to someone else outside of your main business. You could even outsource by shipping a business process like manufacturing overseas. Understand Why You Want to Outsource. Make a List of Common Tasks.

Outsourcing Services 141

Outsourcing Services Outsourced Development Sales Hiring Technical Review 141

SaaStr

OCTOBER 24, 2022

Developers act, think, and behave differently than your average customer. As an API-first company, WorkOS focuses on selling primarily to developers. Doing Business with Developers. Developers haven’t typically been the buyers in enterprise software, so why should you build for developers?

Outsourced Development 214

Outsourced Development Underperforming Technical Team Development Part-Time VPE 214

USIO

JUNE 28, 2024

Simplified Onboarding: Get merchants up and running quickly with Usio automated onboarding process, eliminating the need for additional staff. Competitive Rates and Flexible Contracts: Benefit from Usio competitive pricing and avoid long-term commitments. Key benefits for ues.io applications using a single API. 970-420-5903 W.

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

SaaStr

NOVEMBER 30, 2023

But to develop a GTM strategy, you must have Product Market Fit. So, companies build out enablement to train and onboard salespeople with the right content and playbooks to drive an effective process and improve numbers. They ask for custom implementations, onboarding, and support. Without it, you don’t have a business.

Scale 278

Scale Sales Hiring Scaling Outsourced Development 278

SaaStr

APRIL 9, 2024

This platform lets you do all model training, development, deployment, prompt-tuning, and fine-tuning. Going Higher Up the Stack It’s crucial that you’ve got several different software development kits and APIs that help you embed that AI into specific applications, products, and solutions.

AI 302

AI Outsourcing Services Outsourced Development Government 302

Tom Tunguz

MAY 1, 2023

Conversations about contracts & pricing are kicked down the road until the customer sees value & the path to capture it. AEs, experts in closing contracts, often focus on reducing sales cycle & maximizing contract value - which aligns with their incentives & compensation plan.

Scale 211

Scale Engineering Outsourced Development Sales 211

SaaStr

DECEMBER 1, 2022

With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. And we’ve been solving the internet’s toughest challenges ever since, working toward our vision of a safer and more connected world.

Merchant Services 278

Merchant Services Payment Solutions SaaS Payments Payments 278

SaaStr

NOVEMBER 24, 2020

GuideCX makes your life easier with their client onboarding software that helps companies invie, guide and engage internal and customer teams in a transparent process that delivers value faster. PandaDoc is trusted by businesses to create, approve, and eSign proposals, quotes and contracts.

Scale 298

Scale Scaling Outsourced Development compliance 298

SaaStr

FEBRUARY 8, 2022

Waze defines value as the deal size or amount of the contract. However, the most obvious course of direction for every sales team that wants to increase their value is to employ a sales development team and hire people for cold calling to drive the revenue through increased value. Who: Who makes up your revenue, onboarded vs. retained?

Scale 297

Scale Sales Hiring Compensation Sales 297

SaaStr

JANUARY 21, 2020

We’re going to move into things like learning and development, L&D, building on great career pathing and getting that compensation right and I’ll give you a preview. My velocity lane, PatientPop’s SMB SaaS, eight units a month, $13,500 contract. We give them an onboarding buddy. Sounds very common.

Sales Recruiting 332

Sales Recruiting Sales Hiring Scale Sales 332

SaaStr

SEPTEMBER 11, 2024

It also required them to: Negotiate their first Enterprise customer contract Undergo deep security reviews Once you land your first Enterprise customer, it might be time to build that first sales team. Complex Adoption, Usage, and Engagement Onboarding and training look different for a customer vs. a user in PLG.

Scale 312

Scale Scaling Sales Hiring compliance 312

SaaStr

MAY 24, 2024

CEOs who are not interested in revenue and prioritize product development tend to hire CROs over CMOs. As a result, marketing, CS, onboarding, and other functions end up reporting to the CRO. Many companies are outsourcing more of their marketing functions because they find it challenging to manage effectively.

Sales Hiring 298

Sales Hiring Outsourcing Services Technical Review Scale 298

SaaStr

SEPTEMBER 12, 2023

The company will need a Sales Ops/Enablement professional for every 30-50 salespeople to manage training, onboarding, territories, and compensation plans. SaaS prices are not usually lower due to competition from developing countries. Long-Term Contracts 8. No Contract At All Some good ones! But Not Lower Prices, Usually.

Sales Hiring 289

Sales Hiring Technical Advisors Compensation Outsourced Development 289

Baremetrics

NOVEMBER 2, 2021

Shopify is a huge opportunity for developers looking to expand into the micro-SaaS space. The Shopify App Store brings together Shopify app developers and Shopify shop owners for their mutual benefit. Why you need to track business metrics for Shopify App Developers 10 business metrics for Shopify App Developers 1.

Outsourced Development 98

Outsourced Development Payment Solutions Underperforming Technical Team Metrics 98

SaaStr

OCTOBER 5, 2022

For instance, you may begin with a product-led model serving developers. The consumption-led model enables you to recognize customer revenue based on actual usage versus the subscription contract and associated promise of usage. . “It Start with one model and grow into the other. Invest in a repeatable playbook. Solve for speed.

VP of Engineering 245

VP of Engineering Scale Scaling Sales Hiring 245

SaaStr

JUNE 14, 2023

From its humble beginnings as a one-click dictionary solution to becoming an industry leader in RPA program development, UiPath’s story offers valuable insights for SaaS entrepreneurs looking to scale their own automation initiatives. They went to India for a few months to develop a prototype and realized this was where the market was.

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246

Stax

MAY 13, 2025

Transparent contracts and customer support Hidden fees, long-term lock-ins, and vague terms can turn a payment processor into a liability. Look for providers that offer clear pricing, straightforward contracts, and responsive support. When evaluating a provider, ask about native integrations and available APIs.

Merchant Services 88

Merchant Services Payment Services Payment Methods SaaS Payments 88

SaaStr

FEBRUARY 7, 2024

When they outbounded a prospect with an intent or predictive signal, the dollars per contract average were 3-4x higher than those with no signal. As a developer company selling to developers, they’d hire people out of boot camps to take on this role because they could answer technical questions and know the product better.

Scale 278

Scale Sales Hiring Strategy Marketing 278

Payrix

FEBRUARY 4, 2025

They underwrite and onboard the sub-merchants and provide them with the products and services required to process electronic payments. A company releases its API to the public so that software developers can design products that are powered by its service. airline itinerary data, fuel transaction data, itemized purchase data, etc.).

Payment Services 147

Payment Services Merchant Services Payment Solutions Payment Methods 147

SaaStr

OCTOBER 25, 2023

If you outsource your content to some crappy agency that recycles ChatGPT, your content marketing will fail. If you have an Enterprise or sales-led motion with humans onboarding and handholding, that fails in self-serve. Develop a playbook. If you do a great weekly webinar, it always works. There is no silver bullet.

Scale 290

Scale Sales Hiring Sales Recruiting AI 290

Stax

APRIL 15, 2025

You can calculate it using this formula: (New MRR + Expansion MRR + Reactivation MRR) (Churn MRR + Contraction MRR) Now, if you had $5,000 of new MRR, $500 in upgrades, and $400 in reactivations, but you had a churn of $1,000 and $500 in downgrades, your net new MRR would be $4,400. MRR can measure performance of various customer segments.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

Intercom, Inc.

JUNE 7, 2018

This wasn’t just a line item on a goals sheet; it was written into Sean’s contract. a lot of Sean’s early focus and success there came from experimentation with onboarding. Developing a growth culture at Dropbox. That was actually in my contract. Where Dropbox went from there is well documented.

VP of Engineering 196

VP of Engineering Growth Hacking Underperforming Technical Team Onboarding 196

Neil Patel

AUGUST 28, 2020

Thus, to choose and onboard an SEO agency that’s right for you, you must: Know your business destination (your goals), and What you want to achieve when you get there (your desired outcomes). Doing this helps them develop custom strategies and plans unique to achieving your goals. Contract with Deliverables.

Outsourcing Services 144

Outsourcing Services Sales Hiring Outsourced Development Company Culture 144

Intercom, Inc.

APRIL 19, 2018

It also helps us when we start thinking about outsourcing on undifferentiated heavy lifting. Who do we outsource to? How do we think about the companies we outsource to? We have a team dedicated to continuous delivery and developer productivity. Not every startup is able to handle our throughput or reliability needs.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStr

AUGUST 8, 2019

Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. So, you’ve got to make sure that each business developer got a pipe of prospect that is not too scattered around so that he doesn’t spend the whole day in his car.

Sales Recruiting 127

Sales Recruiting SMB Scale Sales Hiring 127

User Pilot

FEBRUARY 19, 2025

If youre investing in a tool to drive feature adoption, onboard users faster, and collect feedback, you want to be sure its worth the cost. Onboard new users effectively. Multi-year contracts for discounts and annual price hikes. Many businesses must commit to multi-year contracts to lock in lower rates at auto-renewal.

Pricing 52

Pricing Outsourced Development Scale Software Review 52

Intercom, Inc.

JULY 14, 2022

errors, slow requests) using smart dynamic sampling while staying below the contract limit. Here are some of the ways we helped teams adopt new observability tooling: Tracing in development environment. To build a culture of observability, you have to make it easy for people to get on board. What’s next? Interested in joining our team?

Engineering 272

Engineering Outsourced Development Metrics Pricing 272

User Pilot

OCTOBER 26, 2023

For custom software development in-house, consider factors like development, implementation, maintenance costs, staff onboarding , and missed opportunities. Calculating ROI for different software projects How you calculate ROI depends on whether you’re developing the software in-house or buying a SaaS solution.

Outsourcing Services 105

Outsourcing Services Software Outsourced Development SaaS 105

Neil Patel

OCTOBER 25, 2020

Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design. Other ways to think about digital agencies are as an outsourced team or in some cases a group of freelancers working together. For instance, if you rely on government contracts or seasonal cycles.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

SaaStr

AUGUST 8, 2019

Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. So, you’ve got to make sure that each business developer got a pipe of prospect that is not too scattered around so that he doesn’t spend the whole day in his car.

Sales Recruiting 113

Sales Recruiting SMB Scale Sales Hiring 113

ChurnZero

NOVEMBER 26, 2024

A description of the initial training and onboarding process. Develop and execute comprehensive onboarding and training programs tailored to the unique needs of mid-market and enterprise customers. Utilize data-driven insights and customer feedback to develop innovative solutions and drive product improvements.

Technical Review 52

Technical Review Sales Recruiting Customer Success Sales Hiring 52

Sales Hacker

NOVEMBER 10, 2023

Contract renewal dates. A spotlight falls on customer loyalty, an influential force on the revenue secured during contract renewals. ” This metric gauges the duration for users to realize the benefits, measuring onboarding efficiency. Provide a flawless onboarding experience Not smooth – flawless.

VP of Engineering 124

VP of Engineering Scale Outsourced Development Benchmarks 124

Chart Mogul

JANUARY 9, 2025

The beginnings of a sales playbook Develop a place where you can store fungible assets that help you throughout the sales process. Only when you have developed a keen understanding of your customers needs can you earn the right to ask questions about their decision-making process.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

The Angel VC

APRIL 1, 2017

That means that you’ll have to: screen around 500-1000 CVs interview around 100 people do 2nd and 3rd interviews with around 20-50 people do a few dozen reference calls negotiate compensation and an employment contract with 10 people The numbers can obviously vary greatly, but you get the idea.

Sales Hiring 168

Sales Hiring Sales Recruiting Startup Software Review 168

Neil Patel

DECEMBER 13, 2022

This makes it much easier for you to succeed and have a seamless experience as you’re getting help from multiple outsourced departments. For businesses that want to fully outsource multiple responsibilities to a single provider, you can’t go wrong with Resourcing Edge. #2 The days of using multiple tools to issue payments are over.

Outsourcing Services 88

Outsourcing Services Payment Services Sales Recruiting Sales Hiring 88

User Pilot

AUGUST 26, 2024

There are three main data capture methods: manual tracking, auto-capture and outsourcing. This allows you to prioritize product development efforts and improve product performance. Outsourced product data collection This third method involves hiring third-party services to collect and analyze product data on your behalf.

Outsourcing Services 105

Outsourcing Services Data Underperforming Technical Team Software Review 105

FastSpring

DECEMBER 7, 2022

You can act as your own MoR or you can outsource the entire process to FastSpring. When you outsource your transactions to FastSpring, your customers still visit your website to choose their software and subscription but FastSpring takes over when the customer goes to checkout. Personalized Developer Support. Quoting software.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148