FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It Cognota didn’t necessarily start as a software business.

Payment Solutions 136

Payment Solutions Payment Services SaaS Payments VP of Engineering 136

SaaStr

JUNE 7, 2021

But back in 2017, CEO and co-founder Peter Gassner joined us after Veeva had recently IPO’d with a market cap less than a tenth of that size. If you don’t have tickets, lock in Early Bird pricing today and bring your team! I was a software developer, a product person. Get tickets here. TRANSCRIPT . Super cool.

Sales Hiring 333

Sales Hiring Underperforming Technical Team SaaS Headcount 333

SaaSOptics

MAY 19, 2022

Not only is it one of the main drivers of revenue growth for early-stage companies, but it’s a primary goal for SaaS businesses across market stages. For subscription-based SaaS businesses, your customer acquisition metrics indicate how effectively you acquire new users via sales, marketing, or a product-led approach like a free trial.

Acquisition 59

Acquisition Scale Strategy Software Review 59

Andreessen Horowitz

SEPTEMBER 25, 2023

We brought together some of the best AI founders and leaders—from those scaling the underlying foundation models to those building products that could transform entire industries—for a series of conversations on where we are, where we’re going, and the big open questions in the field. Noam Shazeer, Character.AI Kevin Scott, Microsoft 2.

Artificial Intelligence 141

Artificial Intelligence AI Scale ChatGPT 141

OpenView Labs

JANUARY 12, 2022

Take Stack Overflow , the world’s largest software developer network, community, and platform, serving close to 100 million monthly visitors. In fact, the team intentionally takes a non-dualistic approach that relies more on empathy, flexibility, and context than on the concept of right versus wrong. .

Leadership 76

Leadership SMB Underperforming Technical Team Scale 76

Intercom, Inc.

NOVEMBER 17, 2022

We talk a lot about scaling when there’s VC funding involved, but bootstrapping is a whole other game. Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings.

VP of Engineering 118

VP of Engineering Scale Sales Hiring Underperforming Technical Team 118

OpenView Labs

MAY 20, 2021

Throughout all of my experience at early-stage growth companies, there’s been an overarching theme: From inception, it’s the people you attract, hire, train, promote, and “communify” who enable and accelerate your time to market and your customer acquisition and satisfaction. The question becomes: “Who do I want on my team—and why?”.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

SaaStr

MAY 24, 2019

235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. Before this transaction, Andrew had raised over $45m in funding from the likes of Rory @ Scale and Bain Capital Ventures just to name a few.

Sales Hiring 145

Sales Hiring Scale SMB Sales Recruiting 145

Neil Patel

JANUARY 25, 2021

How to Choose the Best Data Analysis Software for You. Data analysis software isn’t a cheap investment, so use caution when making a selection. Your team is the very pulse of your business, which is why their skillset is the most crucial factor when it comes to choosing a software tool. Or is your team less technical?

Data Analysis 128

Data Analysis Software Data Scale 128

ProfitWell

MARCH 12, 2020

Looking at the market today, one might feel a little overwhelmed, and understandably so. To tap into the market, companies need to gain an edge over their competitors in all aspects of their business. Almost half (49%) of American consumers switched companies in 2019 due to poor customer service. ProfitWell Recognized.

SaaS Payments 59

SaaS Payments Subscription Payment Features Payments 59

SmartKarrot

APRIL 24, 2023

By ensuring that a SaaS solution meets the highest quality standards, teams can build trust with their customers, reduce churn , and ultimately drive business growth. This is because automation testing can help identify bugs and issues early in the development process, allowing developers to fix them before the product is released.

Underperforming Technical Team 16

Underperforming Technical Team SaaS Scale User Experience 16

Andreessen Horowitz

OCTOBER 16, 2023

How can we operationalize a good decision process and decision hygiene into our teams and organizations? They begin by quickly covering common pitfalls in decision-making, then share specific tools not to do and to do, including how to operationalize good decision hygiene into teams. Good decision, bad outcome — that would be bad luck.

Underperforming Technical Team 79

Underperforming Technical Team Investment Scale Sales Hiring 79

Andreessen Horowitz

DECEMBER 5, 2023

But along the way we found that the tool that we’d built was really interesting to a lot of other developers. So, myself and my co founder, we were kind of software developers, like kind of engineers by background. H ow did you guys think about the API that you wanted to launch with for other developers to build on?

Sales Hiring 94

Sales Hiring Sales Recruiting Banking Outsourced Development 94

Audacix

MAY 23, 2018

Have you defined your requirements or are you willing to be persuaded by the glossiest marketing brochure? Is this an application that your team members or vendors use to make sure that you are actually able to service your customers? So you're on the hunt for test automation services for your web or mobile app, right?

Outsourcing Services 52

Outsourcing Services Underperforming Technical Team DevOps as a Service Outsourced Development 52

Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. But over time, we noticed that teams hated working on these services.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

Audacix

JULY 18, 2022

Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. DevOps is really a set of ideas and practices that emphasise a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Valuize Consulting

JUNE 10, 2020

Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. In some cases, the reaction was to the compelling market hype around customer success. Or perhaps not.

Customer Success 40

Customer Success Engineering Scale Technical Review 40

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. The cloud software industry has changed. In the public markets, a very similar story, these are… This is 61 billion that was added in around the last 17 months.

Cloud 100

Cloud Scale AWS Machine Learning 100

Outseta

AUGUST 23, 2017

You can’t have a top down budget created by an executive team and approved by the board, while also having self managed teams that are empowered to make decisions by sensing and responding to what the market and the business is telling them. The executive team needed this plan to drive alignment. Planning is guessing.

Forecasting 52

Forecasting Scale Underperforming Technical Team Technical Review 52

SaaStr

MARCH 20, 2019

What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How has Jeff seen his original thesis for “developer first” evolve and change with time? What does truly special customer experience look like in the developer first model? * Jeff Lawson: Sure.

Underperforming Technical Team 125

Underperforming Technical Team Development Software New CTO 125

SaaStr

JUNE 15, 2021

Twilio is a cloud communications platform that allows software developers to embed communications into the apps that they’re building. He said, “I feel so bad. Jeff : I felt really bad, because you plan way ahead. For real, why is the developer market bigger today? It’s pretty cool.

Scale 287

Scale Underperforming Technical Team Engineering Wireless 287

Sales Hacker

JANUARY 3, 2022

Those are resources that most sales teams do not have, and resources that most marketing teams need to protect. To meaningfully speed up your content creation process without sacrificing quality or quantity, though, you also need to look closely at how your team approached sales enablement. Develop T-shaped professionals.

Sales Enablement 102

Sales Enablement Scale Sales Hiring Outsourcing Services 102

SaaStr

MAY 7, 2019

Justin Kan : It seems like kind of a renewed emphasis or maybe a new emphasis on mental health and building a different kind of company, like one that’s maybe a little bit more balanced and focused on kind of the holistic experience of being a member of the team is something that’s intrinsic to both you guys’s companies.

Scale 114

Scale Scaling Sales Hiring Underperforming Technical Team 114

User Pilot

MARCH 24, 2023

This article will compare the features, strengths, weaknesses, reviews, and pricing of each tool, enabling you to confidently decide which one is the best fit for your business needs. Using a tool for interactive user guides is crucial since it reduces reliance on developers and enables you to trigger user guides contextually.

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

Intercom, Inc.

MAY 14, 2019

Mid-market and enterprise sales deals are undeniably complex. A large-scale data restructuring project involving another vendor. The first approach I took to managing the deal – writing longform executive summaries – left me and my team more confused than empowered. 7 business units seeking to use our product in different ways.

Scale 147

Scale Management Underperforming Technical Team Sales 147

User Pilot

MARCH 22, 2023

Which is the ideal tool for developing interactive user guides – Whatfix or WalkMe? A tool is necessary to create interactive user guides as it reduces dependencies on software developers. Easy to create flows, even for non-technical team members. Allows you to develop knowledge bases for self-help solutions.

Software Review 52

Software Review Underperforming Technical Team Onboarding Technical Review 52

Frontegg

MAY 24, 2021

The software development world has changed dramatically over the last few years. Following the SaaS revolution, almost no software products are sold today outside a cloud and subscription model. Scaling ?—?Scaling When working as a new developer on a huge code base, the onboarding process gets really complicated.

Software Review 98

Software Review SaaS DevOps as a Service Underperforming Technical Team 98

Outseta

JANUARY 20, 2020

I’m pretty jaded when it comes to the financial numbers that get thrown around in start-up land—I don’t care what TechCrunch says, I don’t care what your market cap is—I think it’s clear that the world of technology start-ups is pretty screwed up when it comes to financial valuations. We could translate the software into Spanish.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

User Pilot

MARCH 15, 2023

Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage. WalkMe is one of the pioneers in the market of adoption tools. It is a cloud-based software that allows you to create product tours and in-app experiences to drive adoption faster.

Software Review 52

Software Review Technical Review Underperforming Technical Team Onboarding 52

User Pilot

MARCH 15, 2023

To help you make a confident decision, we’ll compare each tool’s features, strengths and weaknesses, reviews, and pricing. Using a tool for interactive user guides is essential as it reduces dependency on developers and enables you to trigger user guides contextually. Let’s dive in.

Software Review 52

Software Review Underperforming Technical Team Onboarding Outsourced Development 52

User Pilot

JANUARY 26, 2021

One tool to achieve this is customer journey analytics software. The software delivers context and clarity to the complicated multichannel customer journey. It helps product and product marketing teams piece together and analyze the cross-channel data to improve their touchpoints. Best Customer Journey Analytics Software.

Artificial Intelligence 98

Artificial Intelligence Data Machine Learning Underperforming Technical Team 98

User Pilot

MARCH 24, 2023

Which is the superior tool for developing interactive user guides – Whatfix or Apty? Or is there a more powerful in-app onboarding software that aligns better with your needs? It simplifies the process of developing in-app guides for new hires and can provide contextual guidance tailored to different employee segments.

Software Review 52

Software Review Onboarding Underperforming Technical Team Technical Review 52

User Pilot

MARCH 15, 2023

Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage. There are several reasons why you may need one: For most software companies, creating interactive manuals from scratch is the wrong approach. You can publish in-app onboarding tours , announcements, and launch surveys.

Software Review 52

Software Review Technical Review Onboarding Systems Review 52

Full Session

JANUARY 16, 2023

In today’s article, we will share the top five solutions on the market, evaluate their features and benefits and help you make your choice faster. Product analytics tools also help you improve your products and make better decisions about how to market and sell them. What are product analytics tools? Image source: Freepik.

Software Review 52

Software Review Mobile Technical Review Pricing 52

yoursales

NOVEMBER 8, 2023

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. What customers want is help solving problems. Being a B2B buyer isn't easy.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

A Smart Bear

NOVEMBER 7, 2017

The data show that the two most common causes are: (1) Product isn’t useful to enough people, and (2) Problems with the team. But what about the companies that die even though they did sell some copies of software, and where the early team isn’t dysfunctional? ” A technological example makes this clear.

Payment Solutions 71

Payment Solutions Payments Payment Methods Scale 71

User Pilot

MARCH 20, 2023

It’s important to use a tool for creating interactive user guides because it reduces reliance on developers and allows you to trigger guides contextually. However, it’s not entirely no code, and some developer assistance may be required. Userlane is a no-code tool that enables users to create interactive user guides.

Software Review 52

Software Review Onboarding Underperforming Technical Team Scale 52