SaaStr

APRIL 3, 2024

As the kickoff to our first fully digital SaaStr AI Day, Jennifer Tejada , the CEO of PagerDuty, chatted with Jason Lemkin, SaaStr CEO and Founder, about navigating the shift to Generative AI and what Artificial Intelligence in SaaS might look like in the next 6 months, as well as years to come. How to Buck Up and Go Long in SaaS?

Generative AI 226

Generative AI AI Technical Review Software Review 226

Tom Tunguz

MARCH 2, 2024

In the past, the bigger the AI model, the better the performance. This is a chart of many recent AI models’ performance according to a broadly accepted benchmark called MMLU. 1 MMLU measures the performance of an AI model compared to a high school student. OpenAI Model Release Date Parameters, B MMLU GPT2 2/14/19 1.5

AI 204

AI Azure ChatGPT Benchmarks 204

SaaStr

SEPTEMBER 20, 2023

SVB collapsed, market multiples are down, yet the IPO window is re-opening, and we have a platform shift to AI that’s exciting everybody. The Macro Impact On Public Cloud Software Over The Past Year Cloud stocks dropped in 2022 in a severe market pullback event that Bessemer Venture Partners call The SaaSacre. Let’s find out.

Cloud 237

Cloud Payments Software Review Payment Solutions 237

SaaStr

NOVEMBER 21, 2023

People have said “AI” more this year than any other year combined. Everyone is looking forward to what AI can do for them in business. PST, the CIO and SVP of IT at Freshworks, Prasad Ramakrishnan, shares five ways organizations can leverage AI to solve problems and grow. But this AI wave is slightly different.

AI 218

AI Scale Generative AI Sales Hiring 218

Clouded Judgement

DECEMBER 1, 2023

Couple takeaways for me: 2024 is shaping up to be the “prototype to production” year for AI. General purpose GenAI tools dominate the market today, but the tooling layer is starting to emerge to allow enterprises to fine tune models to their specific data. This year, there was tons of experimentation.

AWS 293

AWS Cloud AI Search Cost optimization & reporting 293

SaaStr

SEPTEMBER 13, 2023

Is everything going to be focused on AI? Can you raise a Series A if you’re not “AI SaaS?” Can You Raise A Series A If You’re Not AI SaaS? in assets, so how much of that is focused on AI? In terms of looking for new ideas, 70-80% is spent looking at AI. So, can you raise a Series A if you’re not “AI SaaS?”

SaaS Payments 208

SaaS Payments Payment Solutions AI SaaS 208

SaaStr

OCTOBER 20, 2023

AI is rapidly changing the way we work. It’s only been ten months since ChatGPT launched, and since then, we’ve seen a huge increase in AI applications being created and used globally. She joined a team of two, and there was a lack of product-market fit beyond small groups of researchers. How did they get here?

ChatGPT 227

ChatGPT AI Search Scale Sales Hiring 227

SaaStr

JANUARY 11, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. seed round for Prequel, a data syncing tool that allows a company to push/pull data to their customer’s data warehouses (Snowflake, Redshift, BigQuery, etc…). Check that out here.

Technical Review 265

Technical Review Scale Management Sales Hiring 265

SaaStr

JUNE 29, 2023

As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market. They review the changing market, buyer trends, and tips for the road ahead. AI-Powered Tools: AI-related purchases in Q1: Made up 41% of new investments in Q1.

VP of Engineering 231

VP of Engineering Trends Cybersecurity Sales Hiring 231

Andreessen Horowitz

APRIL 12, 2024

The new AI + a16z podcast captures our thinking on AI across a broad swath of areas, from the infrastructure that powers today’s foundation models to how specific tools, like LLMs, are reshaping the hiring process.

AI 110

AI Artificial Intelligence Cybersecurity Enterprise 110

SaaStr

FEBRUARY 7, 2024

To get the most efficiencies out of their marketing team and resources, Gorgias puts a big emphasis on using only high-quality data that they audit regularly. Another example, for them, would be when a company starts using another tool in the eComm SaaS world, either competitive or complementary to their product.

Scale 216

Scale Sales Hiring Strategy Marketing 216

SaaStr

APRIL 12, 2023

Generative AI has taken the world by storm, and VCs and SaaS founders are looking at new opportunities it can bring. Even considering the more conservative fundraising market in 2023, there are opportunities for startups to get investor attention with AI. About 15 – 25% of tasks can be automated using AI.

Generative AI 175

Generative AI AI Machine Learning Artificial Intelligence 175

Clouded Judgement

MARCH 22, 2024

This brings me to AI (everything leads to AI these days…). When it comes to AI there is now another BIG culprit in misused ARR which I’m calling ERR (we use this term internally). A huge portion of AI revenue today is truly experimental! If retention deteriorates, the terminal value may very well be 0.

AI 183

AI Revenue Cloud Technical Advisors 183

User Pilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. How to implement AI to build better products.

AI 65

AI Artificial Intelligence SaaS Generative AI 65

Buffer Resources

APRIL 9, 2024

  Enter: these AI productivity tools, all of which help me streamline, automate, and optimize as much as possible.   Of course, productivity tools are nothing new — but with the addition of artificial intelligence, they’ve become even more powerful. These are the ones I keep coming back to. 

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AI Search AI Social Media ChatGPT 100

The Moz Blog

APRIL 16, 2024

There’s no doubt that AI is impacting the role of marketers around the world, but the skills marketers need to thrive in the future go beyond simply leveraging AI tools. Learn the top 4 skills marketers will need in the future in this blog post.

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Marketing AI 89

SaaStr

JANUARY 3, 2024

” It may seem easy to shrug off or wait to implement a tool to help with compliance and security, but the morale of the story here is you’ll hit a wall fairly fast if you haven’t implemented a compliance tool by the end of Year One. Shrav sees security and AI as the two biggest faces in software for the next decade.

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AI SMB compliance Sales Hiring 148

SaaStr

MARCH 22, 2024

The Worst Days of a CRO The job of CRO is a tough one, with lots of natural tensions in place between sales and marketing, sales and product, etc. They also come in the form of people she cares about leaving the business or struggling to succeed because they don’t have the tools they need. Automation and AI could solve for that.

Scale 230

Scale Underperforming Technical Team SMB Finance 230

Tom Tunguz

JULY 27, 2023

AI will automate 25-50% of white collar work including data analysis. On the contrary, while AI can automate some work, it will also demand much more from data teams. As departments evaluate new AI tooling, data teams will validate the approaches & the models to ensure they work as promised.

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AI Data Data Analysis compliance 168

User Pilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget.

AI Search 97

AI Search AI Payment Solutions ChatGPT 97

SaaStr

APRIL 5, 2024

How do you sell against the competition or become a market leader in a very crowded space? Apollo is a next-gen sales tool that combines sales intelligence and execution workflows with AI. Today, that tech stack would be different because of AI-enabled companies like Apollo. This hypergrowth platform raised $100M at a $1.6B

Scale 183

Scale Sales Hiring Pricing AI 183

Andreessen Horowitz

APRIL 5, 2024

They addressed the top concern for CISOs: the impact of generative AI on enterprise security. Here’s what they had to say about the key considerations for technology adoption and strategies CISOs can employ to navigate the rise of AI-driven security solutions: 1. How are CISOs planning their budgets with respect to generative AI?

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Generative AI AI Enterprise Artificial Intelligence 96

Andreessen Horowitz

APRIL 23, 2024

They discussed the wide-ranging implications that generative AI will have across fintech and how it will boost jobs, rather than replace them. Alex Immerman: If 2023 was the year of efficiency, 2024 is the year of generative AI. My general view is that every part of AI will be way better next year. It’s still not GenAI.

Payments 103

Payments Forecasting Payment Services Payment Solutions 103

Andreessen Horowitz

SEPTEMBER 18, 2023

In enterprise healthcare, there are many “Jobs to be Done” (JTBD) for AI. To this end, we present the first part of the 6th episode of the Digital Health Go-to-Market Playbook series –Commercializing AI in Healthcare. Enterprise healthcare tasks are highly complex and unforgiving to errors.

Healthcare 142

Healthcare AI Artificial Intelligence Payment Solutions 142

User Pilot

DECEMBER 22, 2023

Marketing copy aims to promote the product and motivate users to buy it, so it uses engaging and emotionally evocative language. AI-writing assistants are excellent tools for repurposing product documentation and content or refining existing microcopy. When writing microcopy for UI, prioritize clarity over creativity.

AI 101

AI Scale User Experience Onboarding 101

ChurnZero

APRIL 1, 2024

AI is changing just about everything within the SaaS and technology space. CSMs can keep better track of customer health and act on potential escalations thanks to the power of AI. CSMs can keep better track of customer health and act on potential escalations thanks to the power of AI. Related: AI adoption by CS teams.

Onboarding 76

Onboarding AI Strategy Social Media 76

User Pilot

DECEMBER 21, 2023

AI is a big talking point, making waves in many different industries. One of the best ways of keeping up to date with the rapidly growing subject is by listening to AI podcasts. Hosted by an ensemble of AI-generated voices, the show delves deeply into a new topic each week, offering listeners an insightful and innovative experience.

Artificial Intelligence 93

Artificial Intelligence Technical Review AI Technology 93

Andreessen Horowitz

APRIL 8, 2024

From supply chains and robotics to advanced factories and industrial autonomy, LLMs and other AI models are powering the next wave of transformation in the physical domain in ways we’re only just beginning to comprehend. In investing, the common theme for her has been AI and infrastructure. She joined Palantir for its mission.

Pricing 105

Pricing Artificial Intelligence AI Innovation 105

How To Buy Saas

APRIL 15, 2024

Will you be prepared for the SaaS AI revolution? Companies providing software as a service are under intense pressure to innovate since the global market for cloud services is projected to reach about $680 billion in 2024. More than 70% of SaaS companies are increasing their spending on AI, according to studies.

AI 52

AI Artificial Intelligence Strategy Technical Review 52

Sales Hacker

FEBRUARY 5, 2024

As a full stack marketer, Andy has re-architected six brands and identities, and built three funnels from the ground up. Andy co-Chairs the CMO group for Pavilion (6000+ GTM leaders) and is active in several marketing communities. He began his ML/AI journey several years ago and has been working in Generative AI since August 2022.

AI 86

AI Generative AI Machine Learning Artificial Intelligence 86

Andreessen Horowitz

APRIL 12, 2024

Whether it’s industry debates over business models and the actual definition of open , or governments actively discussing how to regulate models, seemingly everyone has an opinion on what it means for AI models to be open. The good, the bad, and the ugly. But to be fair, there’s a reason for this.

AI 91

AI Artificial Intelligence Generative AI Government 91

Buffer Resources

JUNE 19, 2023

There’s been much ado about AI lately, especially since ChatGPT was released to the public in November 2022. Since then, we’ve seen an influx of thoughts and tools around the topic and the use of AI. Spending time with the different tools powered by AI has allowed us to define our boundaries better.

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AI Social Media ChatGPT Interviewing 122

User Pilot

APRIL 17, 2024

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. If you want to get started with Userpilot as your insight tool, book a demo now. Read on to learn more.

AI Search 88

AI Search Social Media Cross-platform App Design (Application) Systems Review 88

Intercom, Inc.

JANUARY 31, 2023

Suddenly it seemed that generative AI might transform industries from education to marketing. ☞ Click here to join the beta waitlist for our AI features or receive AI news from Intercom. Introducing our AI-powered beta features Summarize The first feature we built is a conversation summarization tool.

AI 188

AI Artificial Intelligence New CTO ChatGPT 188

Andreessen Horowitz

OCTOBER 13, 2023

If one thing is certain about generative AI, it’s that no one knows exactly how it will play out from a product or user experience perspective. How will creative AI models change our expectations of what we can do with computers? What’s the scale of the opportunity that AI presents? Which interfaces will win out?

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Generative AI Artificial Intelligence AI Enterprise 126

User Pilot

FEBRUARY 13, 2024

TL;DR A product webinar is a virtual seminar showcasing and discussing a product's features and benefits as a marketing and sales tool. Gartner's webinar focuses on the crucial role of generative AI in evolving AI service offerings, aimed at the PM team for understanding GenAI's impact. Book the demo today!

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Sales Hiring Generative AI AI Leadership 102